
One night in a basic hotel convinced the McLaren F1 designer to make this van
The only major change, apart from Stevens' redesigned event space, has been its conversion from left- to right-hand drive and the addition of a pop-up roof.
'During the early discussions, we agreed it would have no silly 21in wheels or be lowered,' says Stevens. 'Instead, we said it must respect the original design and specification and not spoil it with a sad caravan interior.'
On that point, Stevens was able to draw on the experience of his motorhome. 'That vehicle showed me what I don't like in a caravan interior,' he says. So in place of pastel shades and floral fabrics, Stevens has chosen dark wood for the cabinets, a brushed steel sink with a smoked glass cover, a cool-looking counter-top fridge and a tough, uncarpeted floor, all from eBay sellers.
Also from eBay are a Bentley alloy wheel table, passenger and driver seats that can turn 180deg and a pair of 'old timer' retro sports seats for use outside.
Stevens' favourite item is the Classic JLR retro radio sourced from the Jaguar Classic Parts store on eBay. Envisage also went shopping for parts on the website, sourcing everything from Mk1 Transit headlights to drivetrain and suspension components from the official eBay Ford store. Fuel pipes, brake lines and electrical and other parts also came from eBay.
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Daily Mail
7 hours ago
- Daily Mail
TONY HETHERINGTON: Dad's £54,000 van has a brake fault but he can't get a refund
Tony Hetherington is Financial Mail on Sunday's ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. Ms S.L. writes: My father purchased a new Mercedes Vito from LSH Auto in Stockport. This is a high-spec five-seater vehicle which he and my mother bought for £54,344, intending to take the family to France this summer. Soon after purchase, it became apparent that the van has a grave fault with its automatic emergency braking system. Now LSH Auto has the van, which my father took back, and his money. Tony Hetherington replies: The van's fault is pretty frightening. It would brake suddenly and violently when there were no other vehicles near it and no objects in its path. Your father contacted LSH Auto for advice and took the van back to be checked. The same random braking then happened while one of the dealer's engineers was at the wheel. This was so dramatic he ruled it could not be taken back on public roads. LSH Auto is not some backstreet second-hand car company. It is a Mercedes-Benz dealer with a large, impressive site and its most recent accounts show a one-year turnover of £255 million. Staff contacted Mercedes-Benz in Germany and then told your father that the van had a software problem for which there was no current solution. A new system was needed and this could take six months to a year. Your father, quite reasonably, expected to get his money back, but you told me that Mercedes-Benz wanted LSH Auto to pay, while the Stockport company wanted the Germans to pay. Meanwhile, LSH Auto refused to release the van unless your father signed a legal waiver to agree that if the van caused any injury to anyone, or any damage to other vehicles or property, LSH Auto and Mercedes would not be held liable. Not surprisingly, your father refused to sign, which meant that, when you contacted me, LSH Auto had both the van and the £54,344 – and your family's Channel ferry booking looked as though it had been sunk without trace. I put all this to both LSH Auto and Mercedes. If the van had a fault so serious that it was dangerous to drive, surely this means it was not fit to be sold in the first place? A few hours later, your father received a call from the Stockport dealer, offering a full refund. I received a statement from the firm that did not go this far but did tell me that LSH Auto 'is in active discussion with the customer'. It took about a fortnight for the cash to land in your father's bank account, and for LSH Auto to give me an updated statement saying that management 'has been in active discussions with the customer and has now resolved the concerns raised'. I suspect the delay in paying may have been the time it took the dealer to agree with Mercedes exactly who would foot the bill. Tripadvisor won't take off N.W. writes: I owned a hotel in Blackpool for many years, and as part of our advertising we used the Business Advantage scheme from Tripadvisor. I sold the hotel in January and informed Tripadvisor, but it has just charged me £680 subscription to the scheme. I cannot find a way to cancel. Tony Hetherington replies: Tripadvisor describes Business Advantage as a subscription service that attracts and influences potential customers by adding various bells and whistles to the hotel's page on its website. You paid for Business Advantage with your credit card, so when the subscription was due for renewal, Tripadvisor simply charged your card. When I contacted Tripadvisor, I was told it had no record of your cancellation and it would accept a cancellation only from the hotel's email address. I explained again that you had sold the hotel so had no access to its emails. Tripadvisor's answer was to tell you to ask the new owner to take over the payments. You barely know the new owner, though. I asked Tripadvisor repeatedly whether it plans to carry on collecting payments from you for ever, but it would not answer. You have decided to write off the £680, but I suggest you warn your card issuer of this dispute, in case Tripadvisor collects more payments. And it would do no harm to have your solicitor write to Tripadvisor, making clear you are withdrawing any permission it imagines it has to take more money from you.


Times
7 hours ago
- Times
VW Tayron review: seven seats and 600 miles on a single tank
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If you've ever faced the problem that the stuff you stow in your boot to take on holiday mysteriously swells in volume and won't fit when it's time to return, the Tayron may be the answer. Collapsing the second and third rows of seats gives you nearly two cubic metres of storage — enough for a couple of washing machines or a decent-sized wardrobe. Even with all the seats in place there's as much luggage room as in a Mercedes A-class. Short of buying a van, it's hard to think of a vehicle that offers more boot for your buck. For its size it's reasonably inexpensive too, starting at £40,130 for the 'Life' trim. But there's a catch: £40,000 is the threshold for the government's 'expensive car supplement', or luxury car tax, which means it will cost you an extra £425 a year in vehicle excise duty for five years. Yet the Tayron is hardly the epitome of mink-lined opulence. 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Pressured by governments into lowering fuel consumption, carmakers have been inventive in coming up with new hybrid engine designs such as this to eke out the miles. In doing so they've become victims of their own success. More miles per gallon equals less fuel duty for Treasury coffers. So governments are imposing new taxes such as the luxury car tax to plug the gap. For a jumbo SUV, the Tayron is remarkably easy to drive around town, relentlessly cushioning speed bumps and potholes. It's also good on motorways, where at cruising speed it's silent, boring even, thanks to acoustic insulation and double-glazed glass. The only time it gets noisy is when you mash your foot into the floor mat getting up to speed on a motorway slip road. Then the 1.5-litre engine struggles even with electrical assistance. The Tayron's bad points are mainly to do with the shonky infotainment system. VW has been criticised by its own customers for a 'driver interface' that is distracting when you're trying to adjust settings on the move. The company says it's taken the complaints on board but it's still a faff to perform basic tasks such as turning on air recirculation when you get stuck behind a lorry belching fumes. To make things worse, the touch controls on the display try to anticipate your command, so you go to jab the screen and it's changed before your finger has made contact. The international safety organisation NCAP is pressuring manufacturers to bring back buttons and switches to encourage drivers to keep their eyes on the road. • Porsche Cayenne review — a family hybrid with oomph Another annoyance is the cheesily named 'mood' settings that turn up the ambient lighting and music volume. You can toggle through Lounge, Joy and Me. VW's target customers — parents with big families — are likely to wonder who exactly these were designed for. A mood called Stressed might be more appropriate. Then there's the Tayron name. A few times while I was testing the car people wandered over at petrol stations to ask what I was driving. After chatting a while, they'd try to recall the name and never could. 'It's the T'ai chi? Tie pin?' So, the Tayron. A good car, solidly put together and a faithful load-lugger. If you're no fan of big SUVs you won't like it. If you're an exhausted parent you may find it just the job. Don't worry if you can't recall the name — no one else can.


Auto Blog
8 hours ago
- Auto Blog
How the Defender Became Land Rover's Best-Selling Model
By signing up I agree to the Terms of Use and acknowledge that I have read the Privacy Policy . You may unsubscribe from email communication at anytime. View post: EVs Pay Off Their Carbon Debt in Just 2 Years — After That, It's No Contest Land Rover now sells more Defenders in a month than it used to sell in a year. By a wide margin, the Defender has become JLR's best-selling model, with over 115,000 units sold globally in 2024. In the first six months of 2025 alone, another 60,000 found homes around the world, putting it on track to beat the prior year's record. For comparison, the next best-selling JLR models were the Range Rover Sport (≈79,862 units in 2024, +19.7%) and the full-size Range Rover (≈76,715 units, +8.9%) – both impressive, yet still trailing the Defender's volume. What's even more remarkable is the sustained sales strength year-on-year that the new Defender has enjoyed. Product lifecycles typically follow a surge after launch and then taper off, but Land Rover's reinvented icon isn't just selling well – it's redefining what sustained automotive success looks like in the modern era. In fact, Defender sales hit an all-time high in their fourth year – the highest in the model's 76-year history – defying the usual mid-life slump that most vehicles experience. Despite a few naysayers when the new Defender was unveiled at the 2019 Frankfurt Motor Show, what Land Rover introduced nearly six years ago has proven to be an incredible hit. Traditionalists and purists initially grumbled with terms like 'Land Rover 'Offender'' thrown around by those who lamented the departure from the old no-frills formula. Yet time has vindicated Land Rover's bold redesign. The new Defender has become a runaway sales success, winning over both longtime loyalists and a whole new generation of buyers. Before sampling the newly launched Defender Octa and the latest Defender Trophy Edition at an off-road event ahead of the Goodwood Festival of Speed, we sat down with JLR executives to understand the factors that have made the new Defender so popular. Autoblog Newsletter Autoblog brings you car news; expert reviews and exciting pictures and video. Research and compare vehicles, too. Sign up or sign in with Google Facebook Microsoft Apple By signing up I agree to the Terms of Use and acknowledge that I have read the Privacy Policy . You may unsubscribe from email communication at anytime. From 'M' Shape to Ski Jump: Breaking the Traditional Sales Curve In the car industry, most models enjoy a strong launch and early peak, then see declining sales by year 3 or 4 before a mid-cycle refresh gives a temporary bump – a pattern often visualized as a two-humped curve. But the Defender has broken this 'M-shaped' sales curve. 'Instead of this M-shape,' explained Andy Hunt Cooke, Global Head of Communications for Defender, 'our sales curve is actually more like a ski jump.' In other words, Defender sales climbed early on and then kept climbing. Land Rover has managed to keep the Defender fresh with every model year, continually improving what works. The strategy is essentially to take 'the recipe that people really like already, and just make it slightly better' each year rather than letting the product go stale. Sales data backs this up: even in its fourth year on sale, the Defender set a new annual sales record, building on its already impressive performance. This is unheard of in an industry where year-four is typically when a vehicle starts losing steam. JLR attributes this to tactical updates and expanded offerings that have kept consumer demand high. The new Defender's appeal also transcends traditional SUV boundaries, drawing in a surprisingly broad customer base. The two-door Defender 90 has attracted buyers who previously drove sports cars – they see the short-wheelbase Defender as a fun, characterful alternative – whereas the three-row Defender 130 is finding favor with multi-child family households, especially in the U.S. This broad appeal has enabled Defender to conquest buyers across the automotive spectrum while also bringing back Land Rover loyalists who had long awaited a worthy successor to the original Defender. Crucially, the Defender's success hasn't cannibalized its Range Rover siblings. On the contrary, Range Rover sales have remained robust (even growing nearly 9% last year) alongside Defender's rise. In other words, Defender is expanding JLR's total customer pool, not merely shuffling it. The Customer-Centric Philosophy At the heart of Defender's success lies an obsessive focus on customer feedback. As Jessica Martin, Global Product Manager for Defender, explained, 'We spend so much time assessing what customers say, what they feed back to us. We've got different mechanisms – whether that's through focus groups, specific insight programs, retail feedback or surveys. We're constantly using that to optimize and move forward.' Rather than waiting four or five years for a big facelift, the Defender team makes incremental upgrades every year based on real-world input. 'We know customers love what we already do, which is why we're gently iterating it year on year,' Martin noted. This strategy has created an unprecedented loyalty loop – owners see that Land Rover keeps improving the Defender, giving them little reason to switch to another brand. For example, the upcoming 2026 model year (MY) Defender brings a host of thoughtful enhancements. Powertrain options are upgraded; notably, a new 5.0-liter supercharged V8 (dubbed the P425) joins the 3.0-liter turbo inline-6 in the 90 and 110, boosting output from about 400 to 421 horsepower for more 'pulling power.' The Defender's signature lighting is refreshed with crisp new LED headlight graphics and flush-fitting rear lamps with smoked lenses, giving a modern twist to its timeless look. Every Defender now gets a larger 13.1-inch infotainment touchscreen (up from 10–11.4 inches before) and a revised center console for a more upscale, user-friendly cabin. There is also new tech like adaptive off-road cruise control, which we tested around a rocky quarry that allows the Defender to automatically crawl at a set speed over rough terrain. Land Rover even responded to enthusiast requests by introducing larger accessory white steel wheels to fit models with big brake packages – fixing a long-standing annoyance that the previous wheel options posed for some owners. Other MY2026 tweaks include new exterior colors (e.g. Borasco Grey, Keswick Green) and additional accessories like an integrated air compressor and new roof racks. All these changes are relatively small in isolation, but together they keep the Defender feeling fresh and finely tuned to customer desires. This 'evergreen' product strategy has paid off in loyalty. Defender owners are seeing meaningful improvements each year – more power, more tech, more personalization – without losing the core character they love. The result is that many are sticking with the model, upgrading to newer versions or special editions rather than drifting to competitors. Special Editions Drive Excitement The release of new special editions has further boosted the Defender's appeal. Take the recently introduced Defender Trophy Edition and the range-topping Defender Octa. The Trophy Edition, inspired by the legendary Camel Trophy off-road expeditions, sports a nostalgic Sandglow Yellow paint and a bundle of expedition accessories (roof rack, snorkel, skid plates, winch, etc.) for a factory-built adventure look. Meanwhile, the Defender Octa serves as the halo model for the lineup. It's an exceptionally capable, high-performance Defender packing a 4.4-liter twin-turbo V8 with 626 bhp and 553 lb-ft of torque, plus advanced suspension and chassis upgrades. The Octa (and the stealthy new Octa Black Edition) can sprint 0–60 mph in under 4 seconds, supercar territory – all while remaining an immensely capable 4×4. By pushing the envelope, the Octa keeps the Defender in the spotlight and attracts attention from both hardcore off-roaders and luxury SUV buyers alike. The Defender's success extends beyond showrooms through savvy marketing partnerships, notably its sponsorship of the Oasis 'Live '25' reunion tour. This alignment reinforces Defender's image as adventurous, culturally relevant, and quintessentially British, resonating strongly with fans and keeping the model highly visible internationally. The Future of Automotive Success The Defender's recent sales trajectory provides insights into shifting automotive industry dynamics. Traditional product cycles, defined by early peaks and mid-cycle refreshes, might be evolving as continuous innovation and incremental improvements become increasingly important to maintaining consumer interest. This philosophy extends to future decisions as well. The next update for the US market could come in the form of a plug-in hybrid currently offered in other markets – but only if American buyers show genuine interest. Land Rover's willingness to adapt based on demand exemplifies the approach that has made the Defender a phenomenon. By creating a vehicle that gets stronger with age, Land Rover has proven that the old rules of automotive success may be due for their own revolution. As the Defender continues its ski jump trajectory, it's rewriting what sustained success looks like in the modern era. About the Author Adam Lynton View Profile