Jahez Application recognized by customers for its Delivery App - Middle East Business News and Information
Kuwait City, 12 April 2025: Jahez Application, a pioneering platform that connects customers with their favorite restaurants through online orders, achieved the 'First Place Category Winner' for delivery apps in Kuwait, and secured a spot among the 'Top Ten Country Winners' according to the 2024 Service Hero Customer Satisfaction Index Awards. The ratings were based solely on customer feedback which recognized Jahez Application's innovation and exceptional service amongst food delivery platforms in Kuwait. The recognitions reflect Jahez Application's ongoing commitment to enhance its digital offerings and integrate innovative solutions to provide an enhanced and well-rounded experience for customers as one of Kuwait's most trusted service brands.
The Service Hero Awards rely entirely on consumer feedback, where customers share their personal experience and reviews on various platforms, in this case delivery apps in Kuwait. Based on customer reviews and feedback, Jahez Application emerged as the winner in the 2 categories based on the diverse solutions it offers in comparison to other food delivery platforms in Kuwait. Throughout its years' operating in the Kuwaiti market, Jahez Application has upgraded its platform to incorporate value adding features to customers with an expectation of meeting and exceeding their needs across core touchpoints. The Company's agile operations, user-friendly app interface, and seamless delivery experience have distinguished it in a highly competitive market.
Commenting on the achievement, Bader Mohammad Al-Ajeel, Chief Executive Officer of Jahez Application, said, 'We are proud to be recognized by our customers and users for having the best delivery app in Kuwait as highlighted in the Service Hero Awards Ceremony. At Jahez Application, we strive to create value through a platform that delivers trust, speed, and reliability along with a wide selection of our customers' preferred restaurant and food choices. These awards are a direct result of our team's continuous pursuit of streamlining our operations, forming close partnerships with local restaurants, and, most importantly, the support and feedback of our loyal customers.'
Al-Ajeel added, 'Customer satisfaction is at the heart of our growth strategy, and we consider our customers' constructive feedback as a key driver to enhance our services and improve the overall experience. We will continue to invest in innovative solutions and tailored experiences to ensure Jahez Application remains a top choice for food delivery in Kuwait.'
Achieving exceptional customer satisfaction
The Service Hero Customer Satisfaction Index (CSI) is the only annual consumer-powered assessment of service quality in Kuwait and the wider region. Winners are selected based on direct consumer ratings across multiple dimensions including speed, reliability, customer support, and overall satisfaction.
For Jahez Application, this achievement highlights the Company's growing presence in the Kuwaiti market, its ongoing expansion of services, and its commitment to building lasting connections with its customers. Based entirely on the voices of actual users, the recognition is unique in the sense that it reflects real customer experiences and validates Jahez Application's efforts to prioritize their needs by actively listening and implementing their feedback.
Building on momentum
As Jahez Application looks ahead, the Company continues to strengthen its footprint by building deeper relationships with restaurant partners, launching value-driven campaigns, and introducing app features that enhance convenience. With a flexible pin-drop location system and diverse payment options, the platform empowers users to customize their experience from order to delivery. Jahez Application's platform also features an 'Explore' page that offers customers the latest cashback promotions and discounts offered by Jahez Partners. As for the platform's interface and experience, the Company actively assesses and implements innovative features to further enhance the user experience, allowing customers to place their orders with great convenience and ease.
End
Jahez-Kuwait is a subsidiary of Jahez International Company KSA, one of the largest food delivery companies in Saudi Arabia. Founded in 2016, Jahez was quick to gain traction in the food delivery industry in Saudi Arabia, emerging as a prominent player with over 1.3 million active users and over 34,000 delivery partners across Saudi Arabia as of 31st March 2021. In 2022, Jahez entered the Kuwaiti market while simultaneously launching its Bahrain operation during the same year.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
See - Sada Elbalad
2 days ago
- See - Sada Elbalad
Kuwait Renews $2 Billion Deposit with Egypt's Central Bank
Taarek Refaat The Central Bank of Egypt (CBE) announced that Kuwait has renewed a $2 billion deposit for an additional year, extending its maturity from September 2024 to September 2025. The renewal was disclosed in the CBE's latest External Position Report, a quarterly document detailing Egypt's economic transactions with the rest of the world. According to the report, this is not the first extension of Kuwaiti deposits. Earlier this year, Kuwait rolled over another deposit that was due in April 2024, pushing its maturity date to April 2025. Kuwaiti deposits are part of a broader network of Gulf financial support that has helped Egypt navigate persistent foreign currency shortages and external financing needs in recent years. The External Position Report offers a comprehensive analysis of Egypt's balance of payments, tracking the flow of goods, services, investments, and capital, as well as the country's net international investment position, which records total foreign assets and liabilities. The report also includes data on Egypt's external debt and its sustainability. The deposit renewals highlight continued financial backing from Kuwait at a time when Egypt faces ongoing economic challenges, including high external debt levels and a pressing need to attract foreign investment. read more CBE: Deposits in Local Currency Hit EGP 5.25 Trillion Morocco Plans to Spend $1 Billion to Mitigate Drought Effect Gov't Approves Final Version of State Ownership Policy Document Egypt's Economy Expected to Grow 5% by the end of 2022/23- Minister Qatar Agrees to Supply Germany with LNG for 15 Years Business Oil Prices Descend amid Anticipation of Additional US Strategic Petroleum Reserves Business Suez Canal Records $704 Million, Historically Highest Monthly Revenue Business Egypt's Stock Exchange Earns EGP 4.9 Billion on Tuesday Business Wheat delivery season commences on April 15 Videos & Features Story behind Trending Jessica Radcliffe Death Video News Israeli-Linked Hadassah Clinic in Moscow Treats Wounded Iranian IRGC Fighters Arts & Culture "Jurassic World Rebirth" Gets Streaming Date News China Launches Largest Ever Aircraft Carrier News Ayat Khaddoura's Final Video Captures Bombardment of Beit Lahia Business Egyptian Pound Undervalued by 30%, Says Goldman Sachs Videos & Features Tragedy Overshadows MC Alger Championship Celebration: One Fan Dead, 11 Injured After Stadium Fall Arts & Culture South Korean Actress Kang Seo-ha Dies at 31 after Cancer Battle Lifestyle Get to Know 2025 Eid Al Adha Prayer Times in Egypt News The Jessica Radcliffe Orca Attack? 100% Fake and AI-Generated
Mid East Info
2 days ago
- Mid East Info
Al-Futtaim Launches 'Building Bridges' to Empower Emirati Youth and Celebrate 70 Years of UAE–Japan Partnership
In alignment with the UAE's Year of Community, Al-Futtaim in collaboration with its partners will send 50 young Emirati delegates to Expo 2025 in Osaka to immerse them in international experience and foster deeper cultural and economic ties between the two nations. Dubai, United Arab Emirates;August 2025: In recognition of the UAE's Year of Community, Al-Futtaim, in collaboration with the UAE Ministry of Culture, Emirates Foundation and Al Khaleejiya Radio 100.9, and with the support of the UAE Pavilion is proud to launch 'Building Bridges: Voices of the Future', a landmark initiative that will see 50 exceptional Emirati youth represent the UAE at Expo 2025 Osaka, Japan, while giving them the opportunity to explore the Expo's global showcases, participate in cultural exchange, and engage with innovations shaping the future. This initiative reflects Al-Futtaim's enduring commitment to national development and global engagement. It also underscores the company's legacy of more than 70 years of partnership with Japan, through its representation of 13 leading Japanese brands. The choice of Osaka as the destination is symbolic, reaffirming the deep bilateral relationship and a shared commitment to innovation, collaboration, and cross-cultural exchange. The delegates, aged 21 to 30, were selected through a rigorous, multi-partner process led by Al-Futtaim, the UAE Ministry of Culture, Emirates Foundation, and Al Khaleejiya Radio. Candidates were evaluated based on key criteria such as ambassadorial potential, creativity, cross-cultural awareness, community impact, and leadership capability. As part of the selection, applicants were asked to complete a creative exercise that demonstrated their alignment with the programme's values. Commenting on the initiative, Omar Al Futtaim, Vice Chairman and Chief Executive Officer, Al-Futtaim said: 'This initiative perfectly aligns with our values of empowering individuals and contributing to the prosperity of the nation. By providing these exceptional young Emiratis with the opportunity to represent the UAE on a global stage, we are not only strengthening the bond between the UAE and Japan but also investing in the development of future ambassadors who will carry the UAE's message of progress, diversity, and innovation to the world. This programme provides an unparalleled platform for young Emiratis to develop their leadership skills, broaden their horizons, and become influential advocates for the UAE on the global stage, truly celebrating their voices as future global ambassadors.' H.E. Mubarak Al Nakhi, Undersecretary of the Ministry of Culture commented, 'Building Bridges is a powerful initiative that reflects the UAE's commitment to empowering youth and strengthening global cultural dialogue. This initiative offers our young creatives and leaders a platform to engage with the world while reinforces the deep-rooted cultural ties between the UAE and Japan. At the Ministry of Culture, we believe that nurturing cross-cultural understanding and global collaboration is essential to shaping a more inclusive, creative, and sustainable future. We are proud to support this journey and confident that these young ambassadors will carry forward the spirit of our heritage and the vision of our nation.' Adding to this sentiment, H.E Ahmed Taleb Al Shamsi, Chief Executive Officer of Emirates Foundation stated: 'Emirates Foundation is dedicated to empowering the youth of the UAE, and the 'Building Bridges' initiative offers an unparalleled opportunity for our young talent to engage with global communities. We believe this experience will be transformative, equipping them with the skills and perspectives needed to become impactful leaders and innovators.' The delegates will travel in three cohorts between August and October 2025, taking part in cultural immersions, leadership workshops, and visits to Expo 2025, where they will engage with global peers and innovations. As youth ambassadors, they will help deepen UAE–Japan ties by sharing the UAE's heritage and vision, while gaining insights and networks to inspire impact at home. In parallel, and as part of its 70YearsForward campaign, Al-Futtaim has launched a dedicated secondment programme in collaboration with the UAE Pavilion at Expo 2025 Osaka. Between July and October, talented young Emirati employees from across the Group are seconded to support the UAE's presence on the ground. This reflects the Group's enduring commitment to cross-cultural exchange, international collaboration, and the UAE–Japan partnership and demonstrates Al-Futtaim's dedication to empowering its people with meaningful, nation-building experiences that represent the UAE's values on a global stage. About Al-Futtaim: Established in the 1930s as a trading business, Al-Futtaim today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Operating across 18 countries in the Middle East, North Africa and Asia, the Group spans key sectors including automotive, financial services, real estate, retail, and health. Al-Futtaim's work is driven by a clear purpose: to enrich lives and elevate communities through practical, forward-looking solutions. Employing a workforce of nearly 33,000 people, Al-Futtaim represents a portfolio of over 200 of the world's most recognised and trusted brands, including Toyota, Lexus, IKEA, ACE, Marks & Spencer, and many more. With a strong focus on digital innovation and artificial intelligence, sustainable growth, strategic partnerships, and empowering its people, Al-Futtaim's approach is anchored in long-term value creation. Its integrated business model positions the Group as a reliable partner to stakeholders—supporting customers, communities, and collaborators alike in navigating the needs of today while planning for tomorrow. Underpinned by the values of respect, excellence, collaboration, and integrity, Al-Futtaim continues to build a legacy that reflects its responsibility to people, progress, and the planet.
Egypt Independent
3 days ago
- Egypt Independent
Cabinet spox: pound's rise shows strength of economy
Cabinet spokesperson Mohamed al-Homsani said that the stability of the exchange rate and the rise of the Egyptian pound against the US dollar reflect the strength of economic activity, not inflows of speculative capital. In radio statements, al-Homsani added that inflation fell from 14 percent to 13 percent in July, exports increased by over 22 percent, and tourism and remittances from Egyptians abroad improved. He noted that the meeting between President Abdel Fattah al-Sisi and his Ugandan counterpart, Yoweri Museveni, affirms Egypt's Nile water rights while supporting development in basin countries. Al-Homsani stated that Prime Minister Mostafa Madbouly's visit to Jordan included talks with King Abdullah II on energy, transport, industrial integration, the status of Egyptian workers in Jordan, and the signing of bilateral agreements. On domestic issues, al-Homsani affirmed that the Cabinet approved measures to regulate landlord–tenant relations under the old rent law, record non-residential units, and provide relocation options through an online platform and post offices, with requests processed in three months. Additionally, the spokesman noted that a comprehensive plan to modernize the country's media system is being prepared for presentation to President al-Sisi, following his recent meeting with media leaders.
