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South China Morning Post
a day ago
- South China Morning Post
MTR must take to heart its duty to minimise service disruption
Only last Sunday Hong Kong's railway operator had offered commuters half-fare rides to compensate for a serious service breakdown on a major rail line two months ago. So it was regrettable that the operation of the Tseung Kwan O line was disrupted again during rush hour yesterday morning, leaving passengers frustrated about the repeated malfunctions and inadequate contingency plans. MTR Corporation first confirmed the service disruption at 7.49am, saying there would be a five-to-eight-minute delay to train journeys as some signalling equipment was not functioning properly. Train frequencies were later adjusted to one every six minutes between North Point and Po Lam, and one every eight minutes between Tiu Keng Leng and Lohas Park. The delays resulted in long queues on train platforms at some stations, with some passengers having to wait for several trains to get on board. The disruption lasted less than three hours, not as long as the breakdown on May 22 when services were affected for five hours. But those caught by the delays were understandably outraged. Some asked why there were apparently no shuttle bus services arranged by MTR Corp or reinforcement by other transport operators this time. The frustration underlines the high standards expected of the rail operator. Considering the MTR's reputation as a world-class urban transport system running with clockwork precision for more than four decades, passengers may feel inconvenienced by the slightest technical glitch. The signalling malfunction on the Tseung Kwan O line yesterday was not the first. The breakdown in May forced tens of thousands of people to scramble for alternative transport home in the evening, after a displaced overhead cable component in a tunnel section triggered problems in the power supply and the signalling system.
South China Morning Post
2 days ago
- South China Morning Post
5 of the best things to do in Hong Kong this weekend July 18-20
Whether you are a sporty, foodie or arty type, one of the activities in this weekend's Hong Kong round-up will tick the fun box. Fans of Wes Anderson's cinematic aesthetics can check out a touring exhibition at The Mills in Tsuen Wan, which features real-life photos shot in Anderson's distinctive filming style. Elsewhere, Ser Wong Fun, a local eatery in Central known for its snake soup, is marking its 130th anniversary with a series of music and cocktail sessions. Meanwhile, fitness fanatics should head to a sports and leisure expo at the Hong Kong Convention and Exhibition Centre in Wan Chai. Here are our five recommendations for the weekend. 1. Shambhala Play The Nepalese film Shambhala is a meditative and undeniably beautiful experience. Transfixing shots of the Himalayas form the backdrop for this spiritual tale of marriage, motherhood and the pressures of monastic life.
South China Morning Post
2 days ago
- South China Morning Post
Hong Kong's Cathay apologises after passengers get stuck on board without air con
Hong Kong's Cathay Pacific Airways apologised to passengers twice on Thursday after an aircraft experienced two separate technical issues on the same day, one of which forced passengers to sit on board the plane without air conditioning, causing significant delays to two destinations. Cathay Pacific said on Thursday night that flight CX705 was originally scheduled to depart from Hong Kong at 8am, but was delayed as a result of a technical issue that occurred during boarding and affected the cabin's air conditioning. It later responded to the Post's enquiry, stating that the aircraft was then deployed on its flight to Kaohsiung, CX458, which was scheduled to depart from Hong Kong at 4.35pm. However, the airline said the flight experienced a different technical issue than the one in the morning and passengers were transferred to another aircraft. 'The aircraft involved had experienced a separate technical issue unrelated to CX705, which was resolved prior to its operation of CX458,' Cathay said. 'The safety of our customers and crew guides every decision we make. We sincerely apologise to our affected customers for the inconvenience and appreciate their understanding.' The airline earlier apologised to the passengers of the Bangkok flight. Cathay arranged replacement planes for both destinations. The flight to Bangkok was delayed for almost three hours to 10.48am, while the Kaohsiung-bound flight departed Hong Kong 4.5 hours behind schedule at 9.16pm.
