UAE Leads Global Rankings in Digital Government and Telecom Infrastructure
Presented during the Digital Readiness Retreat, the report highlights the country's digital progress across 12 sectors, including health, education, finance, security, and the environment. The UAE also ranked first in the UN's digital knowledge index and the Government AI Readiness Index 2024 by Oxford Insights.
Ohood bint Khalfan Al Roumi, Minister of State for Government Development and the Future and Chair of the Committee, said the report reflects the UAE's commitment to building a future-ready government by streamlining services and improving quality of life through digital innovation.
Major efficiency gains were reported in 2024, including AED368 billion saved for users, AED20 billion in government cost reductions, and 530 million labour hours conserved. The transition to digital services also cut carbon emissions by 55.8 million tonnes.
Federal government entities processed over 173 million digital transactions, with 91 percent satisfaction among 57 million users. The UAE Pass alone supported 2.6 billion transactions across 15,000 services.
Digital achievements also extended to tax, trade, finance, health, and justice services. These include 5.2 million tax transactions, 2 million AI-assisted prescriptions, and 4.2 million digital traffic fine payments. In education, 1.4 million people accessed digital learning, while 13.2 million work permit applications were processed online.
With 460 active digital transformation projects and 1,419 services offered, the UAE continues to strengthen its position as a global leader in digital governance.
News Source: Emirates News Agency
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