Graph display on myTNB app restored
In a statement, Tenaga Nasional Berhad (TNB) announced that the daily and monthly usage graph functions are now operating smoothly again following system repair work.
KUALA LUMPUR – The technical issue affecting the electricity usage graph display on the myTNB app for the month of July has been fully resolved.
In a statement, Tenaga Nasional Berhad (TNB) announced that the daily and monthly usage graph functions are now operating smoothly again following system repair work. In a statement, Tenaga Nasional Berhad (TNB) announced that the daily and monthly usage graph functions are now operating smoothly again following system repair work.
'TNB assures customers that this technical issue did not affect actual meter readings or the final billing for July.
'We will continue to monitor system performance to ensure a smooth and consistent user experience,' the utility provider said via the myTNB app's official Facebook page on Tuesday.
TNB also extended an apology for any confusion caused and expressed appreciation for customers' patience throughout the improvement process.
For further inquiries regarding the myTNB app, customers can reach out via Private Message (PM) on the TNB Careline Facebook page, Direct Message (DM) on X @Tenaga_Nasional, email at [email protected], or call the customer service line at 1300-88-5454.
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