logo
Dollar dazzler designs no silver bullet for housing woe

Dollar dazzler designs no silver bullet for housing woe

The Advertiser4 days ago
Slick housing designs costing less than an ice cream are being deployed to get more homes built, but detractors have dubbed the promotion a "thirst trap".
The "pattern book" of low-rise designs including terraces, townhouses and manor houses could be ticked off for construction in 10 days.
The designs, whipped up by internationally renowned architects as part of a NSW government competition, will be available for $1 for the first six months.
They then rise to $1000, still well below the going rate.
The government estimates the designs would typically cost upwards of $20,000 if commissioned from an architect.
Premier Chris Minns has repeatedly blamed a sluggish planning system for poor progress on nationally agreed housing targets.
NSW has produced six houses per 1000 people each year compared with Victoria's eight and Queensland's 10, he said.
"Ask anybody for the last 20 years in NSW how frustrating it has been to get approval for a family home, they'll all say the same thing, it is impossible," Mr Minns told reporters on Wednesday.
"We are falling behind when it comes to new development completions, alongside the fact that we are one of the most expensive cities on earth."
The NSW scheme will have wider availability and lower up-front fees than a Victorian strategy which was limited to a single council area, Mr Minns said.
But acting Opposition Leader Damien Tudehope said the pattern book plans were governed by "glossy brochures".
"(It's) almost like a thirst trap," he told reporters.
"We have scantily clad people as part of the brochure."
Mr Tudehope questioned the claimed 10-day approval but said councils should tick off all types of housing faster.
The state remains behind its target to build 377,000 new homes by July 2029 under a national housing agreement.
The premier acknowledged in an address to the McKell Institute on Wednesday getting 75,000 homes off the ground each year remains a tall order.
But he didn't mind the challenge.
"It puts pressure on the government, and therefore pressure on local councils and pressure on developers and the Reserve Bank and everything to really start thinking," Mr Minns said.
The design plans coincide with the latest figures from the Australian Bureau of Statistics showing an increase in construction starts in the first three months of 2025.
More than 47,000 new home builds commenced in that time, a 17 per cent increase on the same period in 2024.
University of NSW architecture professor Philip Oldfield lauded the "high quality architectural designs" as a step towards expediting approvals.
But he warns governments need to be more ambitious and holistic to overcome "structural and endemic" issues stemming from tax policies and complex regulations.
"Everyone's looking for a silver bullet rather than actually planning for the future," he told AAP.
"The cost to build a home and the cost of the land is quite high ... so it's short-sighted to expect the private development model to solve all our problems."
The NSW government has allocated billions in recent budgets to build and refurbish social housing as well as helping private developers meet pre-sales targets and secure finance to build apartment buildings.
Building designers backed the release of the pattern book but called for more formal involvement in future iterations, saying architects design fewer than five per cent of residences in NSW.
"(Building designers) deliver the vast bulk of housing in NSW ... their input is essential," Building Designers Association of Australia chief executive Chris Knierim said.
Slick housing designs costing less than an ice cream are being deployed to get more homes built, but detractors have dubbed the promotion a "thirst trap".
The "pattern book" of low-rise designs including terraces, townhouses and manor houses could be ticked off for construction in 10 days.
The designs, whipped up by internationally renowned architects as part of a NSW government competition, will be available for $1 for the first six months.
They then rise to $1000, still well below the going rate.
The government estimates the designs would typically cost upwards of $20,000 if commissioned from an architect.
Premier Chris Minns has repeatedly blamed a sluggish planning system for poor progress on nationally agreed housing targets.
NSW has produced six houses per 1000 people each year compared with Victoria's eight and Queensland's 10, he said.
"Ask anybody for the last 20 years in NSW how frustrating it has been to get approval for a family home, they'll all say the same thing, it is impossible," Mr Minns told reporters on Wednesday.
"We are falling behind when it comes to new development completions, alongside the fact that we are one of the most expensive cities on earth."
The NSW scheme will have wider availability and lower up-front fees than a Victorian strategy which was limited to a single council area, Mr Minns said.
But acting Opposition Leader Damien Tudehope said the pattern book plans were governed by "glossy brochures".
"(It's) almost like a thirst trap," he told reporters.
"We have scantily clad people as part of the brochure."
Mr Tudehope questioned the claimed 10-day approval but said councils should tick off all types of housing faster.
The state remains behind its target to build 377,000 new homes by July 2029 under a national housing agreement.
The premier acknowledged in an address to the McKell Institute on Wednesday getting 75,000 homes off the ground each year remains a tall order.
But he didn't mind the challenge.
"It puts pressure on the government, and therefore pressure on local councils and pressure on developers and the Reserve Bank and everything to really start thinking," Mr Minns said.
The design plans coincide with the latest figures from the Australian Bureau of Statistics showing an increase in construction starts in the first three months of 2025.
More than 47,000 new home builds commenced in that time, a 17 per cent increase on the same period in 2024.
University of NSW architecture professor Philip Oldfield lauded the "high quality architectural designs" as a step towards expediting approvals.
But he warns governments need to be more ambitious and holistic to overcome "structural and endemic" issues stemming from tax policies and complex regulations.
"Everyone's looking for a silver bullet rather than actually planning for the future," he told AAP.
"The cost to build a home and the cost of the land is quite high ... so it's short-sighted to expect the private development model to solve all our problems."
The NSW government has allocated billions in recent budgets to build and refurbish social housing as well as helping private developers meet pre-sales targets and secure finance to build apartment buildings.
Building designers backed the release of the pattern book but called for more formal involvement in future iterations, saying architects design fewer than five per cent of residences in NSW.
"(Building designers) deliver the vast bulk of housing in NSW ... their input is essential," Building Designers Association of Australia chief executive Chris Knierim said.
Slick housing designs costing less than an ice cream are being deployed to get more homes built, but detractors have dubbed the promotion a "thirst trap".
The "pattern book" of low-rise designs including terraces, townhouses and manor houses could be ticked off for construction in 10 days.
The designs, whipped up by internationally renowned architects as part of a NSW government competition, will be available for $1 for the first six months.
They then rise to $1000, still well below the going rate.
The government estimates the designs would typically cost upwards of $20,000 if commissioned from an architect.
Premier Chris Minns has repeatedly blamed a sluggish planning system for poor progress on nationally agreed housing targets.
NSW has produced six houses per 1000 people each year compared with Victoria's eight and Queensland's 10, he said.
"Ask anybody for the last 20 years in NSW how frustrating it has been to get approval for a family home, they'll all say the same thing, it is impossible," Mr Minns told reporters on Wednesday.
"We are falling behind when it comes to new development completions, alongside the fact that we are one of the most expensive cities on earth."
The NSW scheme will have wider availability and lower up-front fees than a Victorian strategy which was limited to a single council area, Mr Minns said.
But acting Opposition Leader Damien Tudehope said the pattern book plans were governed by "glossy brochures".
"(It's) almost like a thirst trap," he told reporters.
"We have scantily clad people as part of the brochure."
Mr Tudehope questioned the claimed 10-day approval but said councils should tick off all types of housing faster.
The state remains behind its target to build 377,000 new homes by July 2029 under a national housing agreement.
The premier acknowledged in an address to the McKell Institute on Wednesday getting 75,000 homes off the ground each year remains a tall order.
But he didn't mind the challenge.
"It puts pressure on the government, and therefore pressure on local councils and pressure on developers and the Reserve Bank and everything to really start thinking," Mr Minns said.
The design plans coincide with the latest figures from the Australian Bureau of Statistics showing an increase in construction starts in the first three months of 2025.
More than 47,000 new home builds commenced in that time, a 17 per cent increase on the same period in 2024.
University of NSW architecture professor Philip Oldfield lauded the "high quality architectural designs" as a step towards expediting approvals.
But he warns governments need to be more ambitious and holistic to overcome "structural and endemic" issues stemming from tax policies and complex regulations.
"Everyone's looking for a silver bullet rather than actually planning for the future," he told AAP.
"The cost to build a home and the cost of the land is quite high ... so it's short-sighted to expect the private development model to solve all our problems."
The NSW government has allocated billions in recent budgets to build and refurbish social housing as well as helping private developers meet pre-sales targets and secure finance to build apartment buildings.
Building designers backed the release of the pattern book but called for more formal involvement in future iterations, saying architects design fewer than five per cent of residences in NSW.
"(Building designers) deliver the vast bulk of housing in NSW ... their input is essential," Building Designers Association of Australia chief executive Chris Knierim said.
Slick housing designs costing less than an ice cream are being deployed to get more homes built, but detractors have dubbed the promotion a "thirst trap".
The "pattern book" of low-rise designs including terraces, townhouses and manor houses could be ticked off for construction in 10 days.
The designs, whipped up by internationally renowned architects as part of a NSW government competition, will be available for $1 for the first six months.
They then rise to $1000, still well below the going rate.
The government estimates the designs would typically cost upwards of $20,000 if commissioned from an architect.
Premier Chris Minns has repeatedly blamed a sluggish planning system for poor progress on nationally agreed housing targets.
NSW has produced six houses per 1000 people each year compared with Victoria's eight and Queensland's 10, he said.
"Ask anybody for the last 20 years in NSW how frustrating it has been to get approval for a family home, they'll all say the same thing, it is impossible," Mr Minns told reporters on Wednesday.
"We are falling behind when it comes to new development completions, alongside the fact that we are one of the most expensive cities on earth."
The NSW scheme will have wider availability and lower up-front fees than a Victorian strategy which was limited to a single council area, Mr Minns said.
But acting Opposition Leader Damien Tudehope said the pattern book plans were governed by "glossy brochures".
"(It's) almost like a thirst trap," he told reporters.
"We have scantily clad people as part of the brochure."
Mr Tudehope questioned the claimed 10-day approval but said councils should tick off all types of housing faster.
The state remains behind its target to build 377,000 new homes by July 2029 under a national housing agreement.
The premier acknowledged in an address to the McKell Institute on Wednesday getting 75,000 homes off the ground each year remains a tall order.
But he didn't mind the challenge.
"It puts pressure on the government, and therefore pressure on local councils and pressure on developers and the Reserve Bank and everything to really start thinking," Mr Minns said.
The design plans coincide with the latest figures from the Australian Bureau of Statistics showing an increase in construction starts in the first three months of 2025.
More than 47,000 new home builds commenced in that time, a 17 per cent increase on the same period in 2024.
University of NSW architecture professor Philip Oldfield lauded the "high quality architectural designs" as a step towards expediting approvals.
But he warns governments need to be more ambitious and holistic to overcome "structural and endemic" issues stemming from tax policies and complex regulations.
"Everyone's looking for a silver bullet rather than actually planning for the future," he told AAP.
"The cost to build a home and the cost of the land is quite high ... so it's short-sighted to expect the private development model to solve all our problems."
The NSW government has allocated billions in recent budgets to build and refurbish social housing as well as helping private developers meet pre-sales targets and secure finance to build apartment buildings.
Building designers backed the release of the pattern book but called for more formal involvement in future iterations, saying architects design fewer than five per cent of residences in NSW.
"(Building designers) deliver the vast bulk of housing in NSW ... their input is essential," Building Designers Association of Australia chief executive Chris Knierim said.
Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Peek into surprise RBA decision as rate cut on cards
Peek into surprise RBA decision as rate cut on cards

The Advertiser

time28 minutes ago

  • The Advertiser

Peek into surprise RBA decision as rate cut on cards

A behind-the-scenes glimpse at the Reserve Bank's shock interest rate decision could offer clues into its next ruling. Borrowers and mortgage holders are still reeling after its board flouted expectations and held the cash rate at 3.85 per cent in July. But the release of tameeting minutes on Tuesday could shine a light on the reasoning and prepare financial markets for the central bank's next decision, which will be handed down on August 12. It was expected to deliver a 25 basis point cut but instead came to a rate hold in a split decision as most board members were awaiting confirmation inflation was heading towards the 2.5 per cent midpoint of its target range. Reserve Bank governor Michele Bullock is also expected to deliver a speech on Thursday that will provide answers for economists and ordinary Australians alike. But many economic analysts believe an unanticipated jump in Australia's unemployment rate will likely force the RBA's hand at its August meeting. The Australian Bureau of Statistics on Thursday revealed the jobless rate had jumped from 4.1 per cent to 4.3 per cent in June, defying market expectations it would hold steady for another month. These figures were the last set of labour force data before the August decision and though many have noted it still reflects a relatively low unemployment rate, it also signals a softening in the market that the Reserve Bank did not expect until the year's end. CreditorWatch's chief economist Ivan Colhoun said it marked a clear miss that made the July rates ruling appear "overly cautious" and that an August cut was "virtually locked in". The increase in unemployment has been attributed to growing global uncertainty, with Treasurer Jim Chalmers pointing to international conflicts and the looming threat of US tariffs. NAB's head of Australian economics Gareth Spence has said the RBA will continue to focus on domestic figures to guide its decision and is expecting cuts in August, November and February - eventually taking the cash rate to 3.1 per cent. "We see the RBA remaining cautious," he said. "The uncertain global backdrop sees a risk of faster and deeper cuts, although the domestic data has remained resilient to date." But given the initial revelations about the July results, other economists like VanEck's head of investments Russel Chesler have stressed the importance of upcoming quarterly inflation figures as a "vital data point" that will determine the RBA's next decision. The federal government is expecting the jobless rate to rise to the "middle fours" but Dr Chalmers maintains a soft landing is still the expectation. Wall Street was meanwhile a little subdued to close the week, amid reports President Donald Trump is pushing for steep new tariffs on EU products. Speculation over a minimum impost of between 15 per cent and 20 per cent in any deal with the European bloc sent US indices lower before a partial recovery on Friday. The S&P 500 lost 0.57 points, or 0.01 per cent, to 6,296.79, and the Nasdaq Composite gained 10.01 points, or 0.05 per cent, to 20,895.66. The Dow Jones Industrial Average fell 142.30 points, or 0.32 per cent, to 44,342.19. Australian share futures plunged 49 points, or 0.56 per cent, to 8,898. However the benchmark S&P/ASX200 index on Friday gained 118.2 points, or 1.37 per cent, to 8,757.2, while the broader All Ordinaries rose 116 points, or 1.3 per cent, to 9,006. The gains were the ASX200's biggest since a 4.5 per cent rally on April 10 and the first time it has crossed 8,700. A behind-the-scenes glimpse at the Reserve Bank's shock interest rate decision could offer clues into its next ruling. Borrowers and mortgage holders are still reeling after its board flouted expectations and held the cash rate at 3.85 per cent in July. But the release of tameeting minutes on Tuesday could shine a light on the reasoning and prepare financial markets for the central bank's next decision, which will be handed down on August 12. It was expected to deliver a 25 basis point cut but instead came to a rate hold in a split decision as most board members were awaiting confirmation inflation was heading towards the 2.5 per cent midpoint of its target range. Reserve Bank governor Michele Bullock is also expected to deliver a speech on Thursday that will provide answers for economists and ordinary Australians alike. But many economic analysts believe an unanticipated jump in Australia's unemployment rate will likely force the RBA's hand at its August meeting. The Australian Bureau of Statistics on Thursday revealed the jobless rate had jumped from 4.1 per cent to 4.3 per cent in June, defying market expectations it would hold steady for another month. These figures were the last set of labour force data before the August decision and though many have noted it still reflects a relatively low unemployment rate, it also signals a softening in the market that the Reserve Bank did not expect until the year's end. CreditorWatch's chief economist Ivan Colhoun said it marked a clear miss that made the July rates ruling appear "overly cautious" and that an August cut was "virtually locked in". The increase in unemployment has been attributed to growing global uncertainty, with Treasurer Jim Chalmers pointing to international conflicts and the looming threat of US tariffs. NAB's head of Australian economics Gareth Spence has said the RBA will continue to focus on domestic figures to guide its decision and is expecting cuts in August, November and February - eventually taking the cash rate to 3.1 per cent. "We see the RBA remaining cautious," he said. "The uncertain global backdrop sees a risk of faster and deeper cuts, although the domestic data has remained resilient to date." But given the initial revelations about the July results, other economists like VanEck's head of investments Russel Chesler have stressed the importance of upcoming quarterly inflation figures as a "vital data point" that will determine the RBA's next decision. The federal government is expecting the jobless rate to rise to the "middle fours" but Dr Chalmers maintains a soft landing is still the expectation. Wall Street was meanwhile a little subdued to close the week, amid reports President Donald Trump is pushing for steep new tariffs on EU products. Speculation over a minimum impost of between 15 per cent and 20 per cent in any deal with the European bloc sent US indices lower before a partial recovery on Friday. The S&P 500 lost 0.57 points, or 0.01 per cent, to 6,296.79, and the Nasdaq Composite gained 10.01 points, or 0.05 per cent, to 20,895.66. The Dow Jones Industrial Average fell 142.30 points, or 0.32 per cent, to 44,342.19. Australian share futures plunged 49 points, or 0.56 per cent, to 8,898. However the benchmark S&P/ASX200 index on Friday gained 118.2 points, or 1.37 per cent, to 8,757.2, while the broader All Ordinaries rose 116 points, or 1.3 per cent, to 9,006. The gains were the ASX200's biggest since a 4.5 per cent rally on April 10 and the first time it has crossed 8,700. A behind-the-scenes glimpse at the Reserve Bank's shock interest rate decision could offer clues into its next ruling. Borrowers and mortgage holders are still reeling after its board flouted expectations and held the cash rate at 3.85 per cent in July. But the release of tameeting minutes on Tuesday could shine a light on the reasoning and prepare financial markets for the central bank's next decision, which will be handed down on August 12. It was expected to deliver a 25 basis point cut but instead came to a rate hold in a split decision as most board members were awaiting confirmation inflation was heading towards the 2.5 per cent midpoint of its target range. Reserve Bank governor Michele Bullock is also expected to deliver a speech on Thursday that will provide answers for economists and ordinary Australians alike. But many economic analysts believe an unanticipated jump in Australia's unemployment rate will likely force the RBA's hand at its August meeting. The Australian Bureau of Statistics on Thursday revealed the jobless rate had jumped from 4.1 per cent to 4.3 per cent in June, defying market expectations it would hold steady for another month. These figures were the last set of labour force data before the August decision and though many have noted it still reflects a relatively low unemployment rate, it also signals a softening in the market that the Reserve Bank did not expect until the year's end. CreditorWatch's chief economist Ivan Colhoun said it marked a clear miss that made the July rates ruling appear "overly cautious" and that an August cut was "virtually locked in". The increase in unemployment has been attributed to growing global uncertainty, with Treasurer Jim Chalmers pointing to international conflicts and the looming threat of US tariffs. NAB's head of Australian economics Gareth Spence has said the RBA will continue to focus on domestic figures to guide its decision and is expecting cuts in August, November and February - eventually taking the cash rate to 3.1 per cent. "We see the RBA remaining cautious," he said. "The uncertain global backdrop sees a risk of faster and deeper cuts, although the domestic data has remained resilient to date." But given the initial revelations about the July results, other economists like VanEck's head of investments Russel Chesler have stressed the importance of upcoming quarterly inflation figures as a "vital data point" that will determine the RBA's next decision. The federal government is expecting the jobless rate to rise to the "middle fours" but Dr Chalmers maintains a soft landing is still the expectation. Wall Street was meanwhile a little subdued to close the week, amid reports President Donald Trump is pushing for steep new tariffs on EU products. Speculation over a minimum impost of between 15 per cent and 20 per cent in any deal with the European bloc sent US indices lower before a partial recovery on Friday. The S&P 500 lost 0.57 points, or 0.01 per cent, to 6,296.79, and the Nasdaq Composite gained 10.01 points, or 0.05 per cent, to 20,895.66. The Dow Jones Industrial Average fell 142.30 points, or 0.32 per cent, to 44,342.19. Australian share futures plunged 49 points, or 0.56 per cent, to 8,898. However the benchmark S&P/ASX200 index on Friday gained 118.2 points, or 1.37 per cent, to 8,757.2, while the broader All Ordinaries rose 116 points, or 1.3 per cent, to 9,006. The gains were the ASX200's biggest since a 4.5 per cent rally on April 10 and the first time it has crossed 8,700. A behind-the-scenes glimpse at the Reserve Bank's shock interest rate decision could offer clues into its next ruling. Borrowers and mortgage holders are still reeling after its board flouted expectations and held the cash rate at 3.85 per cent in July. But the release of tameeting minutes on Tuesday could shine a light on the reasoning and prepare financial markets for the central bank's next decision, which will be handed down on August 12. It was expected to deliver a 25 basis point cut but instead came to a rate hold in a split decision as most board members were awaiting confirmation inflation was heading towards the 2.5 per cent midpoint of its target range. Reserve Bank governor Michele Bullock is also expected to deliver a speech on Thursday that will provide answers for economists and ordinary Australians alike. But many economic analysts believe an unanticipated jump in Australia's unemployment rate will likely force the RBA's hand at its August meeting. The Australian Bureau of Statistics on Thursday revealed the jobless rate had jumped from 4.1 per cent to 4.3 per cent in June, defying market expectations it would hold steady for another month. These figures were the last set of labour force data before the August decision and though many have noted it still reflects a relatively low unemployment rate, it also signals a softening in the market that the Reserve Bank did not expect until the year's end. CreditorWatch's chief economist Ivan Colhoun said it marked a clear miss that made the July rates ruling appear "overly cautious" and that an August cut was "virtually locked in". The increase in unemployment has been attributed to growing global uncertainty, with Treasurer Jim Chalmers pointing to international conflicts and the looming threat of US tariffs. NAB's head of Australian economics Gareth Spence has said the RBA will continue to focus on domestic figures to guide its decision and is expecting cuts in August, November and February - eventually taking the cash rate to 3.1 per cent. "We see the RBA remaining cautious," he said. "The uncertain global backdrop sees a risk of faster and deeper cuts, although the domestic data has remained resilient to date." But given the initial revelations about the July results, other economists like VanEck's head of investments Russel Chesler have stressed the importance of upcoming quarterly inflation figures as a "vital data point" that will determine the RBA's next decision. The federal government is expecting the jobless rate to rise to the "middle fours" but Dr Chalmers maintains a soft landing is still the expectation. Wall Street was meanwhile a little subdued to close the week, amid reports President Donald Trump is pushing for steep new tariffs on EU products. Speculation over a minimum impost of between 15 per cent and 20 per cent in any deal with the European bloc sent US indices lower before a partial recovery on Friday. The S&P 500 lost 0.57 points, or 0.01 per cent, to 6,296.79, and the Nasdaq Composite gained 10.01 points, or 0.05 per cent, to 20,895.66. The Dow Jones Industrial Average fell 142.30 points, or 0.32 per cent, to 44,342.19. Australian share futures plunged 49 points, or 0.56 per cent, to 8,898. However the benchmark S&P/ASX200 index on Friday gained 118.2 points, or 1.37 per cent, to 8,757.2, while the broader All Ordinaries rose 116 points, or 1.3 per cent, to 9,006. The gains were the ASX200's biggest since a 4.5 per cent rally on April 10 and the first time it has crossed 8,700.

Greg made an insurance claim after a serious bike crash. Then a private investigator came calling
Greg made an insurance claim after a serious bike crash. Then a private investigator came calling

The Age

timean hour ago

  • The Age

Greg made an insurance claim after a serious bike crash. Then a private investigator came calling

'When someone makes a workers' compensation claim, the insurer needs to figure out two main things: whether the person meets the definition of a 'worker' and whether the injury is one that falls under the scheme,' Denning said. 'To do that, they often ask for personal detail, like how the person was employed, where they live, and exactly what was happening when the injury occurred. That's especially the case for injuries that happen on a journey to or from work.' Denning said if someone was worried about what could happen with their data – especially if the claim ends up being rejected – it was a good idea to speak with a lawyer before proceeding. Under Victorian legislation, employees are entitled to compensation if their injury arises 'out of or in the course of any employment'. But as the Victorian Chamber of Commerce and Industry notes, 'there is no single definition of what will and will not be deemed to be a work-related injury' – leading to ambiguity on whether a worker's injury should lead to compensation. The chamber said the legislation provided 'some clarity by listing several examples deemed to be 'in the course of employment', such as where the worker is travelling for the purpose of their employment, or where they are injured whilst attending a compulsory training course'. Insurer Allianz Australia, an authorised agent of the Victorian WorkCover Authority, rejected Muller's claim because he was injured during his commute outside work hours. 'Allianz has determined that your injuries have not arisen in or out of the course of your employment … you sustained the injuries while travelling from your home to your workplace,' it said. Allianz did not respond to requests for comment on Muller's case. Loading Muller accepts the decision to reject his claim but does not understand why he was interviewed about his personal life when his accident did not fall under WorkCover's umbrella. 'I thought, why the hell did I go through all this? This should never have proceeded,' he said. He is also frustrated that Allianz says it is unable to delete his personal information – particularly when large-scale cyber breaches are increasingly common. 'Regarding the request to erase information obtained during the claim investigation, please note that we are unable to delete this information. However, rest assured that no personal data will be disclosed externally,' it said. Investigators are not required to determine whether a person is eligible for WorkCover before interviewing them about their personal life. WorkSafe, which manages workers' compensation in Victoria, said investigators had a responsibility to ask a wide range of questions regarding a claimant's personal and health matters to assess a claim. It also said it was required to hold on to claimants' data for various periods in case claimants made future claims or launched legal proceedings. John Pane, data privacy expert and chair of digital rights not-for-profit Electronic Frontiers Australia, said the Victorian and federal governments needed to update privacy laws to require organisations to delete individuals' data on request, as happened in the European Union. 'There is no current right in Australia that grants individuals the power to demand that their personal data be deleted from any organisation that holds it, even if they unlawfully or erroneously captured it,' Pane said. 'And the retention period of these records could be for a substantial period of time.' While there is no 'right to erasure' in this country, Allianz is required, under the Australian Privacy Principles, to only use or disclose personal information 'for the purpose for which it is collected'. Taxpayers have poured more than $1.3 billion into WorkCover to help cover the rising cost of claims, particularly in mental health-related claims. There were 35,575 new claims to WorkCover in the 2024 financial year, up 25 per cent in three years.

Greg made an insurance claim after a serious bike crash. Then a private investigator came calling
Greg made an insurance claim after a serious bike crash. Then a private investigator came calling

Sydney Morning Herald

timean hour ago

  • Sydney Morning Herald

Greg made an insurance claim after a serious bike crash. Then a private investigator came calling

'When someone makes a workers' compensation claim, the insurer needs to figure out two main things: whether the person meets the definition of a 'worker' and whether the injury is one that falls under the scheme,' Denning said. 'To do that, they often ask for personal detail, like how the person was employed, where they live, and exactly what was happening when the injury occurred. That's especially the case for injuries that happen on a journey to or from work.' Denning said if someone was worried about what could happen with their data – especially if the claim ends up being rejected – it was a good idea to speak with a lawyer before proceeding. Under Victorian legislation, employees are entitled to compensation if their injury arises 'out of or in the course of any employment'. But as the Victorian Chamber of Commerce and Industry notes, 'there is no single definition of what will and will not be deemed to be a work-related injury' – leading to ambiguity on whether a worker's injury should lead to compensation. The chamber said the legislation provided 'some clarity by listing several examples deemed to be 'in the course of employment', such as where the worker is travelling for the purpose of their employment, or where they are injured whilst attending a compulsory training course'. Insurer Allianz Australia, an authorised agent of the Victorian WorkCover Authority, rejected Muller's claim because he was injured during his commute outside work hours. 'Allianz has determined that your injuries have not arisen in or out of the course of your employment … you sustained the injuries while travelling from your home to your workplace,' it said. Allianz did not respond to requests for comment on Muller's case. Loading Muller accepts the decision to reject his claim but does not understand why he was interviewed about his personal life when his accident did not fall under WorkCover's umbrella. 'I thought, why the hell did I go through all this? This should never have proceeded,' he said. He is also frustrated that Allianz says it is unable to delete his personal information – particularly when large-scale cyber breaches are increasingly common. 'Regarding the request to erase information obtained during the claim investigation, please note that we are unable to delete this information. However, rest assured that no personal data will be disclosed externally,' it said. Investigators are not required to determine whether a person is eligible for WorkCover before interviewing them about their personal life. WorkSafe, which manages workers' compensation in Victoria, said investigators had a responsibility to ask a wide range of questions regarding a claimant's personal and health matters to assess a claim. It also said it was required to hold on to claimants' data for various periods in case claimants made future claims or launched legal proceedings. John Pane, data privacy expert and chair of digital rights not-for-profit Electronic Frontiers Australia, said the Victorian and federal governments needed to update privacy laws to require organisations to delete individuals' data on request, as happened in the European Union. 'There is no current right in Australia that grants individuals the power to demand that their personal data be deleted from any organisation that holds it, even if they unlawfully or erroneously captured it,' Pane said. 'And the retention period of these records could be for a substantial period of time.' While there is no 'right to erasure' in this country, Allianz is required, under the Australian Privacy Principles, to only use or disclose personal information 'for the purpose for which it is collected'. Taxpayers have poured more than $1.3 billion into WorkCover to help cover the rising cost of claims, particularly in mental health-related claims. There were 35,575 new claims to WorkCover in the 2024 financial year, up 25 per cent in three years.

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into a world of global content with local flavor? Download Daily8 app today from your preferred app store and start exploring.
app-storeplay-store