Digital tech brings young and old close, but gaps exist, shows HelpAge report
Chennai: Is digital technology helpful for senior citizens? Yes and no, responded elders who took part in a survey by HelpAge India.
While 73% of the 5,798 elders surveyed across 10 cities believe digital technology has brought them closer to the youth, many say they struggle with digital tools due to confusion, fear of errors, and forgetfulness, highlighting a significant digital literacy gap.
The study also found that youth often face communication barriers with elders due to busy schedules and fear of being judged.
The 47-year-old HelpAge India unveiled its national report — Understanding Inter-generational Dynamics & Perceptions on Ageing — to mark the World Elder Abuse Awareness Day 2025, on Friday.
At the event, Uma Devi, joint director, social welfare department, emphasised govt efforts such as the Anbu Cholai day care scheme, which promotes elder engagement and intergenerational bonding.
She stressed the importance of reconnecting with grandparents, whom she called treasures of knowledge. G Vanitha, deputy commissioner of police (crimes against women and children), spoke about the Bandham initiative, which supports elders with daily needs and safety.
She said: "Installing safety buzzers in residential areas and establishing elder-friendly recreational clubs. The moral role of grandparents in family life and encouraged youth to educate elders about safety apps like Kaaval Uthavi to prevent cybercrimes."
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Aranga Narayannan, 88, of Tambaram West, said: "Such effective public awareness meetings must be held frequently and reach every house in a street. This could raise a sensitive surrounding."
The theme broadly analyses the perceptions of 70% youth and 30% elders. It conveys that the youth feel the value of elders but are restrained from expressing it, while elders understand and appreciate the advanced younger generation but feel neglected by them.The study reiterates the need for engaging in open and respectful conversations as the most effective way to foster better connections.
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