
Theft of mail at City of Edmonton facility prompts public alert
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Edmonton city police are investigating after staff discovered the theft of up to 200 pieces of mail and other items on June 30, said a Thursday City of Edmonton news release.
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'While the City takes all necessary precautions to safeguard the personal information entrusted to it by Edmontonians, no organization is immune to criminal activity.'
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Upon discovering the theft, the City of Edmonton relocated mail storage to another secure location. It also launched an internal privacy investigation to determine the extent of the privacy breach, said the release. And it has reported the privacy breach to the Office of the Information and Privacy Commissioner and the provincial Minister of Technology and Innovation.
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Staff have been reaching out to potentially affected individuals where possible. Anyone who dropped off mail at a City facility – including recreation centres, attractions and the Edmonton Service Centre – or sent mail to the City locally via Canada Post between June 24 and June 27, is encouraged to contact the City of Edmonton to confirm receipt of their mail, said the release.
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Visit edmonton.ca/MailServicesBreach to confirm the appropriate contact. Alternatively, you can email mailservicesbreach@edmonton.ca or call 311 to be directed to the correct person.
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Those who believe their personal information has been collected, used, or disclosed in contravention of the Protection of Privacy Act can request a review by the Information and Privacy Commissioner under Section 37 of the Act.
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