Latest news with #3PLSummit
Yahoo
28-02-2025
- Business
- Yahoo
3PL Summit: The art of scheduling appointments for supply chain success
This fireside chat recap is from FreightWaves' 3PL Summit on Wednesday. FIRESIDE CHAT TOPIC: The Key to Profitability: Securing Prime Appointments DETAILS: One of the hidden profitability levers in a 3PL is controlling appointment selection to maximize profitability. Join Jeff Kim, SVP for enterprise strategy and initiatives at NTG, and Tom Curee, president of Qued, as they show how top 3PLs understand that scheduling is not just an administrative task, but a key driver of success and financial performance. KEY QUOTES FROM KIM AND CUREE:Curee: 'How many data points are squeezed into this process? It is insane the amount of things that go into it. You're talking about hours of service, both sides of the stop; this is a really good use case to leverage technology. The thing that matters for us is, a lot of time when you start Jane might always want a 9 a.m. appointment. Jane trains John, so John's always going for 9 a.m. appointments. The reality is when you look across the entire supply chain, not just your bubble, 9 a.m. might not be the best appointment time for you or anyone else.' Kim: 'Some of the larger players are storing data on customers. Just like our customers measure us on KPIs, we're storing that data ourselves. We use that data in our RFP process and pricing. When we know something that typically goes wrong or have high dwell times, etc., we price that in. For those players that don't price that in, they end up winning the lane but they start running into actual problems, which makes customers unhappy.' Kim: 'It really is taking as much data as you can get. It's not just about the 3PL and the driver. It's what does the warehouse need, what docks are full; once the trucks are unloaded, where does it go? Is there even space for that product? Making sure that all that is dynamic and shared is very difficult in this industry. It's choosing what is best for the entire scenario.' Curee: 'I think one of the things that are key is that you can win freight in this business for being the cheapest on the bid; you can always win business by being the person who can execute on it. It really comes down to execution. We have customers that were struggling in quarterly business reviews because they weren't able to take on the freight because they weren't able to get the appointments fast enough to make those appointments work for them.'The post 3PL Summit: The art of scheduling appointments for supply chain success appeared first on FreightWaves. Sign in to access your portfolio
Yahoo
27-02-2025
- Business
- Yahoo
3PL Summit: Retaining top talent for operational excellence
This fireside chat recap is from FreightWaves' 3PL Summit on Wednesday February 26. FIRESIDE CHAT TOPIC: Recruit, Train and Retain: How Your People Strategy Makes or Breaks Operational Excellence DETAILS: Kaylee Nix sits down with Nick Strober of Lean Solutions Group to talk about how even though staffing trends across the transportation industry are changing, the key to ensuring the best possible team still boils down to the basics of recruiting and training. KEY QUOTES FROM STROBER:'It's making sure companies are looking at all avenues to cut costs right now. With the market being in the dumps, there's only so many ways to boost margin and cut costs. I think companies are starting to analyze what functions can be done offshore versus what they're doing in the States. What are my revenue producers doing in the States that we can strip off.' 'It's all about retaining the right people. This is a people business. The transportation and logistics industry know it best. People still want to connect with another human being on the other line. It's making sure that from our perspective, how do we build efficiencies for our employees that are nearshore, so they're getting the most productivity out of their day-to-day tasks.' 'When it comes down to the actual people, we know people in transportation and logistics are passionate. We find people that are passionate and eager to learn. This transportation function we are supporting for our customers, we're able to dial in those specific requirements for those types of employees. For us it's something we pride ourselves on, finding the right talent to come into an organization and stay for a long time.'The post 3PL Summit: Retaining top talent for operational excellence appeared first on FreightWaves. Sign in to access your portfolio
Yahoo
27-02-2025
- Business
- Yahoo
3PL Summitt: What does visibility actually mean?
This fireside chat recap is from FreightWaves' 3PL Summit on Wednesday February 26. FIRESIDE CHAT TOPIC: When Visibility Fails: The Consequences of Ignoring Real-Time Load Compliance DETAILS: Visibility is more than just dots on a map. Michael Caney, chief commercial officer at Highway, and FreightWaves' Mary O'Connell break down how true visibility is more than just location service and the role it plays in real end-to-end solutions. KEY QUOTES FROM CANEY:'I think visibility is a bigger conversation. It has to do with everything that goes on with the life of a load. What we talk about with location visibility, we're talking about carriers' performance. There are many other things that determine the performance of a carrier that have nothing to do with where that dot is. If you go upstream of the problem and solve the trust issue, 'Are you going to deliver my load on time?' is a trust issue.' 'When we think about visibility, if everything is important, nothing is important. I think when we talk about creating a trusted environment between carriers, partners and 3PLs, we're not saying that nothing is going to go wrong. We're saying that we trust that we will manage the exceptions.' 'Can you tell, not based on the truck or what the carrier told, but having a global understanding of that carrier, are they even in range of the shipment? Not based on what the carrier told you, but can you get a view to the carrier on a single load of whether they're even physically capable of moving that shipment? Can you tell if that carrier is overbooked, how much capacity do they have? How much are they committed to? Can you tell if the truck is insured? If something happens during the life of that load, that has nothing to do with location but has everything to do with theft or fraud.'The post 3PL Summitt: What does visibility actually mean? appeared first on FreightWaves.
Yahoo
26-02-2025
- Automotive
- Yahoo
3PL Summit: Truckstop's state of the spot market
On episode 807 of WHAT THE TRUCK?!? Dooner is coming to you live from FreightWaves' 3PL Summit. He's talking to Truckstop's Sean Dehan about the state of the spot market. Did the freight recession recovery see its shadow? Is political uncertainty destabilizing or helping rates? We'll also look at how Truckstop is integrating AI into their platform. CloneOps' David Bell is fully on board with always-on AI agents. Can they fill the customer service and brokerage gaps where reps may be lacking? What happens when an AI agent calls another AI agent? And can tech solve the growing fraud problem in freight? It's about to be hot trucker summer so time to get in shape, drivers. 160 Driving Academy's Steve Gold talks about the importance of driver health to a functioning supply chain. Plus, freight theft strikes again; truckers with goats as pets; and Trump reveals AI generated plan for new shows live at noon EDT Mondays, Wednesdays and Fridays on FreightWaves LinkedIn, Facebook, X or YouTube, or on demand by looking up WHAT THE TRUCK?!? on your favorite podcast player and at 5 p.m. Eastern on SiriusXM's Road Dog Trucking Channel 146. Watch on YouTube Check out the WTT merch storeSubscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts The post 3PL Summit: Truckstop's state of the spot market | WHAT THE TRUCK?!? appeared first on FreightWaves.
