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Riskified & HUMAN join forces to tackle AI-driven eCommerce risks
Riskified & HUMAN join forces to tackle AI-driven eCommerce risks

Techday NZ

time3 days ago

  • Business
  • Techday NZ

Riskified & HUMAN join forces to tackle AI-driven eCommerce risks

Riskified has announced a partnership with HUMAN Security to help merchants manage risks and opportunities created by the rise of AI shopping agents in eCommerce. The collaboration between Riskified, which provides eCommerce fraud prevention and risk intelligence, and HUMAN Security, a cybersecurity company, is focused on advancing a unified security framework for merchants participating in agentic commerce channels. Both companies will leverage their AI platforms and network insights in a joint effort to help merchants address the challenges of increased AI-driven transactions. Online consumers are rapidly adopting large language models (LLMs) such as ChatGPT, Claude, Gemini, Grok, Llama, and Perplexity to research products, compare prices, and identify deals. This trend is gaining pace as LLM providers enhance browser experiences and integrations, broadening the impact of AI on eCommerce behaviour. However, as AI agents become intermediaries in shopping decisions and purchases, merchants face new risks as well as opportunities. Changing risks Traditional, rules-based fraud management tools often rely on behavioural signals from human shoppers. When an AI agent conducts a transaction, these signals can be absent, leading to increased false declines or undetected fraud. Merchants adopting AI-driven shopping features can potentially win new customers and improve conversion rates, but they also encounter risks such as revenue loss, inventory manipulation and reputational harm. Data from Riskified's merchant network highlights the risks associated with LLM-referred web traffic. LLM-referred traffic for a large ticketing merchant was found to be 2.3 times riskier than traffic originating from Google search, and for an electronics merchant, AI-driven traffic was 1.8 times riskier. Riskified also reports early signs of automated reseller arbitrage, where AI agents purchase inventory rapidly to resell at higher prices via fraudulent storefronts recommended by other agents. Such activities can undermine pricing strategies, damage customer trust, and result in substantial financial losses if not properly managed. New solutions Riskified is introducing a suite of new products and tools designed to help merchants monitor and control eCommerce orders emanating from AI shopping agents while preventing fraud and policy abuse. Announced solutions include AI Agent Approve, which enables merchants and LLMs to interact securely with Riskified's APIs through a package available on AWS Marketplace; AI Agent Intelligence, offering dashboard monitoring of eCommerce orders originating from AI agents; and AI Agent Policy Builder, which detects and enforces policies related to returns abuse, reseller arbitrage and promotional abuse. The partnership allows merchants to apply consistent trust policies and automated transaction decisions across both human and AI-driven interactions, supported by HUMAN's recently launched Sightline platform featuring AgenticTrust and Riskified's expertise in chargeback and policy abuse prevention. "In a world where AI agents transact on behalf of individuals, resolving identity and trust becomes more complex. By working with HUMAN and developing new agentic tools and capabilities, we give merchants a way to safely embrace this shift, turning what could be a threat into a new, profitable digital channel," said Assaf Feldman, CTO and Co-Founder of Riskified. John Searby, Chief Strategy Officer at HUMAN Security, added, "We are incredibly excited to be working with Riskified as a launch partner, bringing together HUMAN Sightline featuring AgenticTrust with their eCommerce risk management expertise to help establish a trusted ecosystem for agentic commerce. HUMAN provides the trust layer and visibility to identify and govern AI shopping agent interactions, empowering merchants to set and enforce 'trust or not' policies." Searby continued, "Riskified brings deep expertise in eCommerce transaction fraud prevention, chargeback protection, and policy abuse prevention. Together, we enable merchants to approve more legitimate AI-driven orders, reduce false declines, and protect margins, setting the standard for how agentic commerce can grow safely and profitably." By combining Riskified's and HUMAN's technologies and expertise, the two companies aim to help merchants confidently manage the ongoing evolution of eCommerce as AI agents play a larger role in online shopping and digital transactions.

Upland Software announces RightAnswers availability in AWS Marketplace
Upland Software announces RightAnswers availability in AWS Marketplace

Business Insider

time4 days ago

  • Business
  • Business Insider

Upland Software announces RightAnswers availability in AWS Marketplace

Upland Software (UPLD) has announced that Upland RightAnswers is now available in AWS Marketplace (AMZN). Elevate Your Investing Strategy: Take advantage of TipRanks Premium at 50% off! Unlock powerful investing tools, advanced data, and expert analyst insights to help you invest with confidence. Published first on TheFly – the ultimate source for real-time, market-moving breaking financial news. Try Now>>

Upland RightAnswers is Now Available in AWS Marketplace
Upland RightAnswers is Now Available in AWS Marketplace

Business Wire

time4 days ago

  • Business
  • Business Wire

Upland RightAnswers is Now Available in AWS Marketplace

AUSTIN, Texas--(BUSINESS WIRE)-- Upland Software, Inc. (Nasdaq: UPLD), a leader in AI-powered knowledge and content management software, has announced that Upland RightAnswers is now available in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). RightAnswers is a KCS v6 Verified knowledge management solution for enterprise contact centers and help desks. The world's top-performing frontline support and knowledge teams trust RightAnswers to reduce escalations, strengthen self-service, and deliver better customer experiences at scale. With RightAnswers, customers achieve impactful business results such as 90% faster 'Mean Time to Know,' 88% increase in 'First Contact Resolution,' 85% faster content creation, and 60% fewer escalations. RightAnswers helps organizations create, enrich, and deliver trusted knowledge anywhere. With 20+ integrations available out-of-the-box across CRM, IT Service Management, chat, and customer-facing channels, RightAnswers surfaces trusted answers from a single source to deliver consistent experiences for customers and internal staff across product portfolios and support tiers. AWS customers will now have access to RightAnswers directly within AWS Marketplace. RightAnswers provides AWS customers with the ability to streamline the purchase and management of RightAnswers within their AWS Marketplace account. 'Knowledge management sits at the heart of RightAnswers and is shaped by almost 25 years of industry expertise. The availability of RightAnswers on AWS Marketplace makes it easier for our customers to build up the trusted knowledge layer their teams rely on every day,' said Dan Doman, Chief Operating and Product Officer at Upland Software. 'We see a future where knowledge flows freely, securely, and intelligently into every system, available for every human or AI agent. To get there, organizations need a portable knowledge layer that is trusted and ready to power experiences across tools and channels. We're committed to building AI features that deliver real results and knowledge solutions that are impactful, purpose-built, and accessible.' RightAnswers is now generally available in AWS Marketplace. For more information on RightAnswers and knowledge management, please visit About Upland Software Upland Software (Nasdaq: UPLD) is a leader in AI-powered knowledge and content management software. Our solutions help enterprises unlock critical knowledge, automate content workflows, and drive measurable ROI—enhancing customer and employee experiences while supporting regulatory compliance. More than 1,100 enterprise customers rely on Upland to solve complex challenges and provide a trusted path for AI adoption. For more information, visit KCS® is a service mark of the Consortium for Service Innovation™.

Kaltura (KLTR) Launches Work Genie on AWS Marketplace
Kaltura (KLTR) Launches Work Genie on AWS Marketplace

Yahoo

time6 days ago

  • Business
  • Yahoo

Kaltura (KLTR) Launches Work Genie on AWS Marketplace

Kaltura, Inc. (NASDAQ:KLTR) is one of the 14 Best Technology Penny Stocks to Buy According to Analysts. On July 16, Kaltura, Inc. (NASDAQ:KLTR) announced that its Kaltura Work Genie will now be available in the new AI Agents and Tools category on the AWS Marketplace. According to the report, customers will now be able to find, buy, and use AI agent solutions, including the Work Genie, to accelerate agent and agentic workflow development easily through their AWS accounts. A software engineer working in a high tech office on a laptop with multiple screens. Kaltura, Inc.'s (NASDAQ:KLTR) Work Genie helps organizations turn enterprise knowledge into personalized learning and support paths. It creates engaging and impactful digital experiences for both enterprise customers and employees. By offering the Kaltura Work Genie in AWS Marketplace, Kaltura, Inc. (NASDAQ:KLTR) will provide customers with a streamlined way to get personalized, AI-driven learning and marketing experiences. Customers will be able to buy and deploy agent solutions faster and more efficiently. Kaltura, Inc. (NASDAQ:KLTR) offers a platform for enterprise and TV content management and a wide range of AI-powered video products to support customer and employee engagement and success. While we acknowledge the potential of KLTR as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock. READ NEXT: 12 Best Performing AI Stocks So Far in 2025 and 14 Best Aggressive Growth Stocks to Buy According to Analysts. Disclosure: None. This article is originally published at Insider Monkey. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

EPAM's GenAI Platform ‘DIAL' Now Available on AWS Marketplace
EPAM's GenAI Platform ‘DIAL' Now Available on AWS Marketplace

Yahoo

time07-08-2025

  • Business
  • Yahoo

EPAM's GenAI Platform ‘DIAL' Now Available on AWS Marketplace

EPAM Systems Inc. (NYSE:EPAM) is one of . Earlier on July 16, EPAM Systems announced that its open-source GenAI enterprise platform, called DIAL, is now available in the new AI Agents and Tools category of AWS Marketplace. The new availability allows customers to use their existing AWS accounts to find, purchase, and deploy EPAM's DIAL platform. DIAL is an agentic AI orchestration platform that enables businesses to integrate powerful LLMs, such as Anthropic Claude from AWS Bedrock, into their existing workflows. It supports agentic workflows and data-native reasoning, while also addressing key challenges of deploying AI at scale in production across different business functions. A close up of a software engineer typing on a laptop keyboard, focusing on the code development part of the company. The platform also introduces new methods for working with both structured and unstructured data using AI, and promotes collaboration throughout entire organizations. EPAM recently announced the DIAL 3.0 Platform, which emphasizes a modular, open-source approach to enterprise AI adoption, balancing innovation speed with long-term control, interoperability, and responsible governance. EPAM Systems Inc. (NYSE:EPAM) provides digital platform engineering and software development services worldwide. While we acknowledge the potential of EPAM as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the . READ NEXT: and . Disclosure: None. This article is originally published at Insider Monkey. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

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