Latest news with #Agentic
Yahoo
37 minutes ago
- Business
- Yahoo
Pogoseat Unveils Next-Gen AI Ticketing Suite, Expands Agentic Commerce Across WhatsApp and RCS, and Achieves ISO 27001 Certification
NEW YORK, June 02, 2025--(BUSINESS WIRE)--Pogoseat®, a global leader in mobile ticketing innovation, today announced a major expansion of its AI capabilities alongside the launch of a powerful new product suite built on the foundation of Agentic Commerce. At the core of this transformation is Pogoseat's best-in-class Text-to-Buy solution, which powers its Agentic AI engine. Trusted by major ticketing companies, Pogoseat's robust infrastructure and deep integrations serve as the backbone for intelligent commerce across messaging platforms. This proven foundation enables its AI agents to manage the full fan journey from engaging fans, recommending tickets, and completing purchases instantly — transforming how live events are marketed and sold. As part of this evolution, Pogoseat's AI agent is now live on WhatsApp as an approved Tech Partner and has expanded its messaging reach across Rich Communication Services (RCS) — opening up new frontiers for frictionless, conversational ticketing. In parallel, Pogoseat has introduced a dynamic lineup of AI-powered products, including: AI Core - Maximize messaging revenue with AI that pinpoints and engages your highest-value subscribers at peak conversion moments. Storefronts AI – Fully automated and personalized storefronts powered by real-time data, behavior signals, and other key data points. Drops AI – Flash ticket releases that drive urgency and capture demand. Flow AI – Adaptive messaging journeys that guide fans through discovery to purchase. Bidding AI – Real-time, dynamic pricing where fans can name their price. Marketplace AI – A closed-loop resale platform with verified listings and dynamic pricing. "We're at the forefront of a new era in fan engagement and Pogoseat has stayed committed to helping our partners evolve and future-proof their fan engagement strategies," said Kiran Patel, CEO of Pogoseat. "Our agentic AI doesn't just assist — it makes decisions and takes actions. By combining intelligent automation with mobile-first design and deep platform integrations, we're enabling brands to activate sales instantly and connect with consumers more meaningfully." Pogoseat underwent a comprehensive audit by independent assessors, validating its full compliance with ISO 27001 standards. This certification demonstrates the successful implementation of robust security policies, advanced technical controls, and continuous risk monitoring processes to safeguard platform infrastructure and user data. Already trusted by major professional sports teams across the NBA, NFL, NHL, MLB, MLS, and more, Pogoseat's conversational commerce platform is redefining ticketing for the live events industry. With multi-language and multi-currency support, it offers international rights holders a scalable solution to engage fans and unlock revenue across borders. About Pogoseat Pogoseat is a leader in AI-powered mobile ticketing and commerce solutions for live events. Trusted by major sports teams, venues and ticketing companies, Pogoseat helps brands unlock new revenue streams through intelligent engagement and mobile-first experiences. With deep integrations, white-label flexibility and real-time automation, Pogoseat is redefining how fans connect with live events and how brands monetize their audiences at scale. For more information, visit View source version on Contacts Media Contact: press@ Sign in to access your portfolio
Business Wire
an hour ago
- Business
- Business Wire
Pogoseat Unveils Next-Gen AI Ticketing Suite, Expands Agentic Commerce Across WhatsApp and RCS, and Achieves ISO 27001 Certification
NEW YORK--(BUSINESS WIRE)-- Pogoseat ®, a global leader in mobile ticketing innovation, today announced a major expansion of its AI capabilities alongside the launch of a powerful new product suite built on the foundation of Agentic Commerce. 'We're at the forefront of a new era in fan engagement and Pogoseat has stayed committed to helping our partners evolve and future-proof their fan engagement strategies.' At the core of this transformation is Pogoseat's best-in-class Text-to-Buy solution, which powers its Agentic AI engine. Trusted by major ticketing companies, Pogoseat's robust infrastructure and deep integrations serve as the backbone for intelligent commerce across messaging platforms. This proven foundation enables its AI agents to manage the full fan journey from engaging fans, recommending tickets, and completing purchases instantly — transforming how live events are marketed and sold. As part of this evolution, Pogoseat's AI agent is now live on WhatsApp as an approved Tech Partner and has expanded its messaging reach across Rich Communication Services (RCS) — opening up new frontiers for frictionless, conversational ticketing. In parallel, Pogoseat has introduced a dynamic lineup of AI-powered products, including: AI Core - Maximize messaging revenue with AI that pinpoints and engages your highest-value subscribers at peak conversion moments. Storefronts AI – Fully automated and personalized storefronts powered by real-time data, behavior signals, and other key data points. Drops AI – Flash ticket releases that drive urgency and capture demand. Flow AI – Adaptive messaging journeys that guide fans through discovery to purchase. Bidding AI – Real-time, dynamic pricing where fans can name their price. Marketplace AI – A closed-loop resale platform with verified listings and dynamic pricing. 'We're at the forefront of a new era in fan engagement and Pogoseat has stayed committed to helping our partners evolve and future-proof their fan engagement strategies,' said Kiran Patel, CEO of Pogoseat. 'Our agentic AI doesn't just assist — it makes decisions and takes actions. By combining intelligent automation with mobile-first design and deep platform integrations, we're enabling brands to activate sales instantly and connect with consumers more meaningfully.' Pogoseat underwent a comprehensive audit by independent assessors, validating its full compliance with ISO 27001 standards. This certification demonstrates the successful implementation of robust security policies, advanced technical controls, and continuous risk monitoring processes to safeguard platform infrastructure and user data. Already trusted by major professional sports teams across the NBA, NFL, NHL, MLB, MLS, and more, Pogoseat's conversational commerce platform is redefining ticketing for the live events industry. With multi-language and multi-currency support, it offers international rights holders a scalable solution to engage fans and unlock revenue across borders. About Pogoseat Pogoseat is a leader in AI-powered mobile ticketing and commerce solutions for live events. Trusted by major sports teams, venues and ticketing companies, Pogoseat helps brands unlock new revenue streams through intelligent engagement and mobile-first experiences. With deep integrations, white-label flexibility and real-time automation, Pogoseat is redefining how fans connect with live events and how brands monetize their audiences at scale. For more information, visit
Time of India
2 days ago
- Business
- Time of India
How agentic AI is rewiring BFSI workflows
The use of Artificial Intelligence (AI) in the financial sector has been growing significantly over the past 24 months, but as we move forward, the applications are moving towards more automated, intuitive enablement across the board. After Generative AI, Agentic AI is leading this revolution with the ability to make autonomous decisions and carry out complex tasks without constant human guidance. Unlike traditional AI which reacts to human- fed input, agentic AI decides autonomously what action to take, plans multi-step workflows, and adapts in real Agentic AI Matters: The shift we discussed is a fundamental upgrade to BFSI's operational core. Traditional AI has excelled at analyzing data or identifying patterns. Agentic AI, however, takes a fundamentally different approach. It generates collections of independent AI agents that collaborate through sophisticated reasoning and planning mechanisms to resolve multi-step problems, with large language models serving as their "decision-makers". In simple words it is designed to work more like humans by handling tasks independently. Consider a compliance check scenario. Where a traditional system may trigger a transaction to be reviewed by a person, an Agentic AI system could not only initiate it but separately gather additional context from adjacent accounts and external data sources, analyze the risk in real-time, and clear the transaction automatically or escalate it with a complete summary. All without waiting for a human to initiate the manual check that follows. Agentic AI in Action: Agentic AI has a deep impact and has the potential to drive change across an extensive range of BFSI processes, from customer-facing processes to sophisticated back-office procedures. The following examples reflect how this technology is rewiring processes in some of the most important areas: Streamlining Lending Decisions: Agentic AI is beginning to fundamentally accelerate the loan application journey. Lengthy manual reviews and sequential checks keep applicants waiting. Emerging Agentic systems are showing the capacity to autonomously orchestrate the complex process of gathering data from diverse sources, performing rapid, intelligent analysis, and making decisions or recommendations. This rewires lending from a bottlenecked process into a swift and significantly faster experience for both the institution and the customer. Dynamic Underwriting: Particularly relevant in the insurance sector, Agentic AI is poised to transform underwriting from a static, point-in-time assessment to a dynamic continuous process. These systems autonomously gather and analyze real-time data, beyond traditional application forms allowing for more accurate risk assessment throughout the policy lifecycle. This leads to faster policy issuance, more precise pricing, and the capability to offer highly personalized coverage that can adapt to changing circumstances, fundamentally reshaping how risk is evaluated and managed. Enhancing Fraud Detection and Security: Agentic AI is driving a shift in fraud detection from reactive to proactive. By learning from real-time transactional data and behavioral trends in real time, such systems can identify minor inconsistencies and anticipate changing threats. After detection, they can trigger immediate, multi-step security actions like blocking suspicious transactions or freezing accounts faster than human intervention can, significantly reducing fraud losses. The Road Ahead: Risks, Ethics, and Governance: As Agentic AI becomes deeply embedded in core BFSI workflows, its inherent risks and ethical implications need to be addressed. Autonomous systems power poses challenges such as preventing algorithmic bias that could lead to unfair outcomes. Second, ensuring transparency and accountability for decisions made by Agentic AI, because it can be difficult to understand exactly why AI made a specific decision- this is known as the 'black box issue'. It is important for regulatory rules and customer trust. Successfully charting this course requires robust governance, including clear internal policies, continuous monitoring, and essential human oversight, all supported by proactive regulatory frameworks. To conclude, this technology holds significant promise for advancing financial inclusion, particularly in emerging economies. By enabling FinTech and traditional banking infrastructure that face limitations. By providing cost-effective means for the financial institutes to reach previously underserved communities, Agentic AI can open doors to essential financial services, pointing towards a more inclusive and digitally advanced future for the global financial system.
Business Standard
3 days ago
- Business
- Business Standard
Infosys BPM launches new Agentic AI-powered Accounts Payable on Cloud solution
Infosys BPM, the business process management arm of Infosys, announced the launch of AI agents for invoice processing within its flagship Infosys Accounts Payable on Cloud solution. Powered by Infosys Topaz, the innovation redefines invoice processing by moving from a human-driven, AI-supported model to an autonomous AI-first approach, which ensures greater efficiency and accuracy. Designed to operate autonomously, the solution leverages AI agents equipped with advanced decision making capabilities to handle complex business scenarios with precision and speed. Autonomous AI-first approach enables end-to-end workflow management, allowing AI agents to handle dynamic processes, adapt to changing business logic, and perform intricate tasks with minimal human oversight. The new Agentic AI-powered Accounts Payable on Cloud solution aims to boost operational efficiency significantly, enabling businesses to scale quickly and effectively. Powered by Microsoft's AI stack, the solution combines Azure AI Foundry and other LLMs with custom AI agents. The integration of Cognitive Services with Azure's Platform-as-a-Service (PaaS) offerings enables the delivery of scalable, intelligent, and enterprise-ready AI solution. This solution was developed in close collaboration with Americana Restaurants, the largest out-of-home dining and quick service restaurant operator across the Middle East, North Africa, and Kazakhstan, with more than 2,600 restaurants. Building on the successful deployment of Accounts Payable on Cloud solution for Americana, Infosys BPM is now integrating Agentic AI to make their invoice processing largely autonomous, further enhancing its efficiency and accuracy.
Channel Post MEA
3 days ago
- Business
- Channel Post MEA
Infosys Launches Agentic AI Foundry
Infosys has announced the launch of Infosys Agentic AI Foundry, a comprehensive solution designed to accelerate the development and deployment of reliable production-grade AI agents. The Agentic AI Foundry, part of Infosys Topaz™, provides enterprises a strategic roadmap to adopt AI agents responsibly and ethically, while ensuring a future-ready architecture that accommodates advancements in AI technology. It enables seamless integration of AI agents across business, operations, and IT ecosystems, driving faster decisions, improved customer experiences, and higher operational efficiency. Infosys Agentic AI Foundry brings together a comprehensive collection of reusable components, including a growing repository of pre-built horizontal and vertical agents, that will enable organizations to discover, shortlist, develop, deploy, monitor, and measure AI-driven initiatives effectively. Enterprises will be able to integrate these agents into any in-house or third-party platforms, ensuring accelerated implementation of AI solutions. The Agentic AI Foundry also allows organizations to build agents and customize pre-built agents to be adopted in their enterprise context. With an open architecture that avoids technology lock-in, the Foundry provides a clear and ethical pathway for enterprises to adopt AI while staying future-ready for advancements in the field. Additionally, its interoperability and cost-efficiency make it a sustainable investment for enterprises looking to scale their AI capabilities responsibly. Infosys Agentic AI Foundry will aim to transform enterprises across industries, enabling them to take business critical decisions and helping them increase productivity exponentially. For a technology major, Infosys deployed a continuous learning deep research agent that delivers comprehensive product insights in seconds, reducing support resolution times by up to 50 percent and enhancing CSAT by 24 percent. Similarly, for a leading service company, the AI agents automated complex audit processes, including transaction sampling, document collection and review, enhancing financial record integrity. Infosys is embodying its AI-first approach by integrating Agentic AI into its own operations to drive efficiency, innovation, and cost-effectiveness. For example, the deployment of a multi-agent invoice automation solution within its finance team has streamlined processes by improving productivity by over 50 percent along with delivering significant cost savings and operational efficiency. Phil Fersht, Chief Executive Officer and Chief Analyst, HFS Research, said, 'The line between human capabilities and AI-powered software is rapidly blurring and its impact on IT and business services is going to be profound. Infosys' approach to Agentic AI is a critical move to support enterprises under increasing pressure to embed these capabilities into their employee and customer experiences.' Balakrishna D. R. (Bali), Executive Vice President, Global Services Head, AI and Industry Verticals, Infosys, said, 'At Infosys, we believe the future of innovation lies in harnessing the power of AI responsibly and effectively. Infosys Agentic AI Foundry is a game-changer in enterprise transformation, providing a clear, ethical, and future-ready pathway to harness AI's full potential. By seamlessly integrating AI agents across ecosystems, we are enabling businesses to innovate faster, operate smarter, and lead with purpose in an evolving digital world.' 0 0
