Latest news with #AhmedTamimHishamAlKuttab
TECHx
07-07-2025
- Business
- TECHx
TAMM Abu Dhabi Named World's Best E-Government Project
Home » Latest news » TAMM Abu Dhabi Named World's Best E-Government Project TAMM Abu Dhabi has been named the world's best E-Government project at the WSIS Prizes 2025. The announcement was made during a ceremony held in Geneva, Switzerland, on July 7. The award is part of a global initiative supported by the United Nations. Developed by the Department of Government Enablement – Abu Dhabi (DGE), TAMM is a flagship project under the Abu Dhabi Digital Strategy 2025-2027. The platform was created in collaboration with over 40 Abu Dhabi Government entities. Officials reported that TAMM has transformed how people access government services. It offers fast, simple, and AI-powered support for over 3.3 million users. TAMM's AI Assistant, launched in October 2024, was also recognized. It has facilitated more than 700,000 conversations and resolved 1.4 million cases. The assistant connects users to over 1,100 services in more than 90 languages using conversational AI. This achievement further highlights Abu Dhabi's position as a global leader in digital excellence and smart governance. His Excellency Ahmed Tamim Hisham Al Kuttab, Chairman of DGE, stated the award reflects a shared commitment to building a fast, smart, and intuitive government. He added that TAMM showcases how innovation and technology can be used with purpose and empathy. His Excellency Major General Ahmed Saif bin Zeitoun Al Muhairi, Commander-in-Chief of Abu Dhabi Police, revealed that TAMM has automated numerous policing processes. These improvements have saved thousands of working hours and enhanced service delivery. He emphasized that the platform supports Abu Dhabi Police's vision for proactive and secure community services. His Excellency Mohamed Ali Al Shorafa, Chairman of the Department of Municipalities and Transport, said TAMM has made once time-consuming services quick and accessible. He highlighted that registering property sales or renewing licenses now takes only minutes. His Excellency Mansoor Al Mansoori, Chairman of the Department of Health, Abu Dhabi, stated that TAMM is helping build one of the world's smartest health systems. The platform supports personalised healthcare by improving access and outcomes through AI. His Excellency Dr. Mugheer Khamis Al Khaili, Chairman of the Department of Community Development – Abu Dhabi, noted that TAMM improves quality of life by enabling easy and proactive access to government services. • TAMM uses AI to resolve 95% of service requests. • It allows human agents to focus on complex cases. The WSIS Prizes are led by the International Telecommunication Union. These awards recognize ICT projects that support the UN Sustainable Development Goals. The 2025 edition included 18 categories with winners chosen through a global voting process. Since its inception in 2013, WSIS Prizes have honored transformative digital projects worldwide. TAMM Abu Dhabi's recognition adds to the emirate's growing international reputation for innovation in government services.
Mid East Info
07-07-2025
- Business
- Mid East Info
TAMM wins best E-Government project at United Nations-backed WSIS Prizes 2025 - Middle East Business News and Information
TAMM has been named the world's best E-Government project at the WSIS Prizes 2025, which is an initiative supported by the United Nations. TAMM was awarded the accolade during a ceremony in Geneva, Switzerland, on 7 July, in further recognition of Abu Dhabi's growing international standing as a leader in AI-powered government services and digital excellence. Developed by the Department of Government Enablement – Abu Dhabi (DGE) in collaboration with more than 40 Abu Dhabi Government entities, TAMM is a flagship initiative as part of the Abu Dhabi Digital Strategy 2025-2027. The application has become an essential part of daily life in Abu Dhabi, transforming how people access government services with speed and ease. TAMM AI Assistant, which was launched in October 2024, was recognised at the awards, which are deeply rooted in the UN's system-wide efforts to promote ICT projects for development. It has facilitated more than 700,000 conversations and resolved 1.4 million cases, connecting users to more than 1,100 services in over 90 languages via seamless AI-powered support. In a world first, it not only uses AI to resolve queries, but it delivers services through conversational AI. His Excellency Ahmed Tamim Hisham Al Kuttab, Chairman of DGE, said: 'This global recognition reflects the strength of our shared commitment to help build a government that works for people – one that is faster, smarter and more intuitive. TAMM represents the best of what's possible when we combine innovation with empathy, and technology with purpose. Together, we are helping to create a future-ready government that anticipates needs, removes barriers and puts people at the centre of every service.' His Excellency Major General Ahmed Saif bin Zeitoun Al Muhairi, Commander-in-Chief of Abu Dhabi Police, said: 'TAMM is one of the leading digital tools in advancing smart policing services. It has automated numerous processes using artificial intelligence technologies, saving thousands of daily working hours and accelerating service delivery with efficiency and reliability. This transformation reflects Abu Dhabi Police's commitment to providing proactive and innovative services that enhance the quality of life in the community through the optimal use of resources and modern technologies. It aligns with our vision of sustaining a sense of security and safety across the emirate while achieving institutional leadership that anticipates the future. This international recognition embodies the vision of our wise leadership in leveraging emerging technologies as a key driver to enhance the protection and services we provide to the community.' His Excellency Mohamed Ali Al Shorafa, Chairman of the Department of Municipalities and Transport, said: 'Today, TAMM is instrumental in achieving our vision for the future, owing to advanced AI technologies that enable us to meet our strategic aspirations that place people at the heart of our operations. Processes that once took days or even weeks, such as registering a property sale or renewing a license, are now done within minutes. Along with offering a time-efficient user experience, its award-winning AI Assistant allows seamless access to diverse, hyper-personalised services. The platform is a true Abu Dhabi success story that is being recognised on the world stage for its innovation and impact.' His Excellency Mansoor Al Mansoori, Chairman of the Department of Health – Abu Dhabi, said: 'Abu Dhabi is creating one of the world's most intelligent health systems – powered by AI, driven by prevention and designed to deliver personalised health solutions at scale. TAMM plays an important role in bringing this vision to life by revolutionising how health services are accessed and experienced. This global recognition underscores our commitment to combining cutting-edge technology with human-centric innovation, ultimately delivering better health outcomes and improved quality of life for our entire community.' His Excellency Dr. Mugheer Khamis Al Khaili, Chairman of the Department of Community Development – Abu Dhabi, emphasised that TAMM embodies Abu Dhabi's vision of building a society with a high quality of life. The platform facilitates proactive access to government services, taking into account the needs and aspirations of individuals. He added that this recognition is a testament to the profound social impact the platform has achieved – not only by simplifying procedures but by empowering people and enhancing their daily experiences. The ongoing efforts by the Abu Dhabi Government to advance digital transformation are directly contributing to the well-being of the community. Led by the International Telecommunication Union, the WSIS Prizes are among the most renowned global awards in Information and Communication Technology, granted annually to initiatives that make a significant contribution toward the United Nations Sustainable Development Goals (SDGs). The 2025 edition saw strong competition across 18 categories, with winners selected through a global voting process. As a collaborative application, TAMM simplifies Abu Dhabi Government services for 3.3 million users by combining them into one seamless portal. From renewing IDs and booking vehicle inspections, to attesting certificates and reporting community issues via photo, it uses AI to resolve 95 per cent of requests, allowing human agents to focus on complex queries. Since their inception in 2013, the WSIS Prizes have honoured transformative ICT projects worldwide.
Tahawul Tech
07-07-2025
- Business
- Tahawul Tech
TAMM wins best E-Government project at United Nations-backed WSIS Prizes 2025
Abu Dhabi — TAMM has been named the world's best E-Government project at the WSIS Prizes 2025, which is an initiative supported by the United Nations. TAMM was awarded the accolade during a ceremony in Geneva, Switzerland, on July 7, in further recognition of Abu Dhabi's growing international standing as a leader in AI-powered government services and digital excellence. Developed by the Department of Government Enablement – Abu Dhabi (DGE) in collaboration with more than 40 Abu Dhabi Government entities, TAMM is a flagship initiative as part of the Abu Dhabi Digital Strategy 2025-2027. The application has become an essential part of daily life in Abu Dhabi, transforming how people access government services with speed and ease. TAMM AI Assistant, which was launched in October 2024, was recognised at the awards, which are deeply rooted in the UN's system-wide efforts to promote ICT projects for development. It has facilitated more than 700,000 conversations and resolved 1.4 million cases, connecting users to more than 1,100 services in over 90 languages via seamless AI-powered support. In a world first, it not only uses AI to resolve queries, but it delivers services through conversational AI. Ahmed Tamim Hisham Al Kuttab, Chairman of DGE, said: 'This global recognition reflects the strength of our shared commitment to help build a government that works for people – one that is faster, smarter and more intuitive. TAMM represents the best of what's possible when we combine innovation with empathy, and technology with purpose. Together, we are helping to create a future-ready government that anticipates needs, removes barriers and puts people at the centre of every service.' Major General Ahmed Saif bin Zeitoun Al Muhairi, Commander-in-Chief of Abu Dhabi Police, said: 'TAMM is one of the leading digital tools in advancing smart policing services. It has automated numerous processes using artificial intelligence technologies, saving thousands of daily working hours and accelerating service delivery with efficiency and reliability. This transformation reflects Abu Dhabi Police's commitment to providing proactive and innovative services that enhance the quality of life in the community through the optimal use of resources and modern technologies. It aligns with our vision of sustaining a sense of security and safety across the emirate while achieving institutional leadership that anticipates the future. This international recognition embodies the vision of our wise leadership in leveraging emerging technologies as a key driver to enhance the protection and services we provide to the community.' Mohamed Ali Al Shorafa, Chairman of the Department of Municipalities and Transport, said: 'Today, TAMM is instrumental in achieving our vision for the future, owing to advanced AI technologies that enable us to meet our strategic aspirations that place people at the heart of our operations. Processes that once took days or even weeks, such as registering a property sale or renewing a license, are now done within minutes. Along with offering a time-efficient user experience, its award-winning AI Assistant allows seamless access to diverse, hyper-personalised services. The platform is a true Abu Dhabi success story that is being recognised on the world stage for its innovation and impact.' Mansoor Al Mansoori, Chairman of the Department of Health – Abu Dhabi, said: 'Abu Dhabi is creating one of the world's most intelligent health systems – powered by AI, driven by prevention and designed to deliver personalised health solutions at scale. TAMM plays an important role in bringing this vision to life by revolutionising how health services are accessed and experienced. This global recognition underscores our commitment to combining cutting-edge technology with human-centric innovation, ultimately delivering better health outcomes and improved quality of life for our entire community.' Dr. Mugheer Khamis Al Khaili, Chairman of the Department of Community Development – Abu Dhabi, emphasised that TAMM embodies Abu Dhabi's vision of building a society with a high quality of life. The platform facilitates proactive access to government services, taking into account the needs and aspirations of individuals. He added that this recognition is a testament to the profound social impact the platform has achieved – not only by simplifying procedures but by empowering people and enhancing their daily experiences. The ongoing efforts by the Abu Dhabi Government to advance digital transformation are directly contributing to the well-being of the community. Led by the International Telecommunication Union, the WSIS Prizes are among the most renowned global awards in Information and Communication Technology, granted annually to initiatives that make a significant contribution toward the United Nations Sustainable Development Goals (SDGs). The 2025 edition saw strong competition across 18 categories, with winners selected through a global voting process. As a collaborative application, TAMM simplifies Abu Dhabi Government services for 3.3 million users by combining them into one seamless portal. From renewing IDs and booking vehicle inspections, to attesting certificates and reporting community issues via photo, it uses AI to resolve 95 per cent of requests, allowing human agents to focus on complex queries. Since their inception in 2013, the WSIS Prizes have honoured transformative ICT projects worldwide.
Zawya
07-07-2025
- Business
- Zawya
TAMM wins best E-Government project at United Nations-backed WSIS Prizes 2025
Abu Dhabi: TAMM has been named the world's best E-Government project at the WSIS Prizes 2025, which is an initiative supported by the United Nations. TAMM was awarded the accolade during a ceremony in Geneva, Switzerland, on 7 July, in further recognition of Abu Dhabi's growing international standing as a leader in AI-powered government services and digital excellence. Developed by the Department of Government Enablement – Abu Dhabi (DGE) in collaboration with more than 40 Abu Dhabi Government entities, TAMM is a flagship initiative as part of the Abu Dhabi Digital Strategy 2025-2027. The application has become an essential part of daily life in Abu Dhabi, transforming how people access government services with speed and ease. TAMM AI Assistant, which was launched in October 2024, was recognised at the awards, which are deeply rooted in the UN's system-wide efforts to promote ICT projects for development. It has facilitated more than 700,000 conversations and resolved 1.4 million cases, connecting users to more than 1,100 services in over 90 languages via seamless AI-powered support. In a world first, it not only uses AI to resolve queries, but it delivers services through conversational AI. His Excellency Ahmed Tamim Hisham Al Kuttab, Chairman of DGE, said: 'This global recognition reflects the strength of our shared commitment to help build a government that works for people – one that is faster, smarter and more intuitive. TAMM represents the best of what's possible when we combine innovation with empathy, and technology with purpose. Together, we are helping to create a future-ready government that anticipates needs, removes barriers and puts people at the centre of every service.' His Excellency Major General Ahmed Saif bin Zeitoun Al Muhairi, Commander-in-Chief of Abu Dhabi Police, said: 'TAMM is one of the leading digital tools in advancing smart policing services. It has automated numerous processes using artificial intelligence technologies, saving thousands of daily working hours and accelerating service delivery with efficiency and reliability. This transformation reflects Abu Dhabi Police's commitment to providing proactive and innovative services that enhance the quality of life in the community through the optimal use of resources and modern technologies. It aligns with our vision of sustaining a sense of security and safety across the emirate while achieving institutional leadership that anticipates the future. This international recognition embodies the vision of our wise leadership in leveraging emerging technologies as a key driver to enhance the protection and services we provide to the community.' His Excellency Mohamed Ali Al Shorafa, Chairman of the Department of Municipalities and Transport, said: 'Today, TAMM is instrumental in achieving our vision for the future, owing to advanced AI technologies that enable us to meet our strategic aspirations that place people at the heart of our operations. Processes that once took days or even weeks, such as registering a property sale or renewing a license, are now done within minutes. Along with offering a time-efficient user experience, its award-winning AI Assistant allows seamless access to diverse, hyper-personalised services. The platform is a true Abu Dhabi success story that is being recognised on the world stage for its innovation and impact.' His Excellency Mansoor Al Mansoori, Chairman of the Department of Health – Abu Dhabi, said: 'Abu Dhabi is creating one of the world's most intelligent health systems – powered by AI, driven by prevention and designed to deliver personalised health solutions at scale. TAMM plays an important role in bringing this vision to life by revolutionising how health services are accessed and experienced. This global recognition underscores our commitment to combining cutting-edge technology with human-centric innovation, ultimately delivering better health outcomes and improved quality of life for our entire community.' His Excellency Dr. Mugheer Khamis Al Khaili, Chairman of the Department of Community Development – Abu Dhabi, emphasised that TAMM embodies Abu Dhabi's vision of building a society with a high quality of life. The platform facilitates proactive access to government services, taking into account the needs and aspirations of individuals. He added that this recognition is a testament to the profound social impact the platform has achieved – not only by simplifying procedures but by empowering people and enhancing their daily experiences. The ongoing efforts by the Abu Dhabi Government to advance digital transformation are directly contributing to the well-being of the community. Led by the International Telecommunication Union, the WSIS Prizes are among the most renowned global awards in Information and Communication Technology, granted annually to initiatives that make a significant contribution toward the United Nations Sustainable Development Goals (SDGs). The 2025 edition saw strong competition across 18 categories, with winners selected through a global voting process. As a collaborative application, TAMM simplifies Abu Dhabi Government services for 3.3 million users by combining them into one seamless portal. From renewing IDs and booking vehicle inspections, to attesting certificates and reporting community issues via photo, it uses AI to resolve 95 per cent of requests, allowing human agents to focus on complex queries. Since their inception in 2013, the WSIS Prizes have honoured transformative ICT projects worldwide.
Al Etihad
07-07-2025
- Business
- Al Etihad
TAMM wins best E-Government project at United Nations-backed WSIS Prizes 2025
7 July 2025 14:13 ABU DHABI (ALEIHAD)TAMM has been named the world's best E-Government project at the WSIS Prizes 2025, which is an initiative supported by the United was awarded the accolade during a ceremony in Geneva, Switzerland, on July 7, in further recognition of Abu Dhabi's growing international standing as a leader in AI-powered government services and digital by the Department of Government Enablement – Abu Dhabi (DGE) in collaboration with more than 40 Abu Dhabi Government entities, TAMM is a flagship initiative as part of the Abu Dhabi Digital Strategy 2025-2027. The application has become an essential part of daily life in Abu Dhabi, transforming how people access government services with speed and AI Assistant, which was launched in October 2024, was recognised at the awards, which are deeply rooted in the UN's system-wide efforts to promote ICT projects for has facilitated more than 700,000 conversations and resolved 1.4 million cases, connecting users to more than 1,100 services in over 90 languages via seamless AI-powered support. In a world first, it not only uses AI to resolve queries, but it also delivers services through conversational of DGE, His Excellency Ahmed Tamim Hisham Al Kuttab, said, 'This global recognition reflects the strength of our shared commitment to help build a government that works for people – one that is faster, smarter and more intuitive. TAMM represents the best of what's possible when we combine innovation with empathy, and technology with purpose. Together, we are helping to create a future-ready government that anticipates needs, removes barriers, and puts people at the centre of every service.'Commander-in-Chief of Abu Dhabi Police, His Excellency Major General Ahmed Saif bin Zeitoun Al Muhairi, said, 'TAMM is one of the leading digital tools in advancing smart policing services. It has automated numerous processes using artificial intelligence technologies, saving thousands of daily working hours and accelerating service delivery with efficiency and reliability. This transformation reflects Abu Dhabi Police's commitment to providing proactive and innovative services that enhance the quality of life in the community through the optimal use of resources and modern technologies. It aligns with our vision of sustaining a sense of security and safety across the emirate while achieving institutional leadership that anticipates the future. This international recognition embodies the vision of our wise leadership in leveraging emerging technologies as a key driver to enhance the protection and services we provide to the community.'Chairman of the Department of Municipalities and Transport, His Excellency Mohamed Ali Al Shorafa, said, 'Today, TAMM is instrumental in achieving our vision for the future, owing to advanced AI technologies that enable us to meet our strategic aspirations that place people at the heart of our operations. Processes that once took days or even weeks, such as registering a property sale or renewing a license, are now done within minutes. Along with offering a time-efficient user experience, its award-winning AI Assistant allows seamless access to diverse, hyper-personalised services. The platform is a true Abu Dhabi success story that is being recognised on the world stage for its innovation and impact.'Chairman of the Department of Health – Abu Dhabi, His Excellency Mansoor Al Mansoori, said, 'Abu Dhabi is creating one of the world's most intelligent health systems – powered by AI, driven by prevention and designed to deliver personalised health solutions at scale. TAMM plays an important role in bringing this vision to life by revolutionising how health services are accessed and experienced. This global recognition underscores our commitment to combining cutting-edge technology with human-centric innovation, ultimately delivering better health outcomes and improved quality of life for our entire community.'Chairman of the Department of Community Development – Abu Dhabi, His Excellency Dr. Mugheer Khamis Al Khaili, emphasised that TAMM embodies Abu Dhabi's vision of building a society with a high quality of platform facilitates proactive access to government services, taking into account the needs and aspirations of individuals, he Khaili added that this recognition is a testament to the profound social impact the platform has achieved, not only by simplifying procedures but by empowering people and enhancing their daily experiences. The ongoing efforts by the Abu Dhabi Government to advance digital transformation are directly contributing to the well-being of the community, he by the International Telecommunication Union, the WSIS Prizes are among the most renowned global awards in Information and Communication Technology, granted annually to initiatives that make a significant contribution toward the United Nations Sustainable Development Goals (SDGs). The 2025 edition saw strong competition across 18 categories, with winners selected through a global voting a collaborative application, TAMM simplifies Abu Dhabi Government services for 3.3 million users by combining them into one seamless portal. From renewing IDs and booking vehicle inspections, to attesting certificates and reporting community issues via photo, it uses AI to resolve 95 percent of requests, allowing human agents to focus on complex queries. Since their inception in 2013, the WSIS Prizes have honoured transformative ICT projects worldwide.
