Latest news with #Aviva
Telegraph
an hour ago
- Business
- Telegraph
‘My mother died from a heart attack, but Aviva won't pay her £60k life insurance'
Dear Telegraph Money, My mother died recently at the age of 70 from a heart attack. We didn't know she was ill, so it was very sudden. Because of how she died, we were given a provisional death certificate, while the coroners carried out more checks. This proves that she had died, and we were told that this should be enough to take care of her financial administration. But Aviva told us that they needed to know exactly how she died in order to pay out her life insurance policies. She had two life insurance policies – one just for her valued at about £10,000, and a joint one with my dad for approximately £50,000. But given that the policies promise to pay out on death – and my mother has definitely died – why are Aviva refusing to pay? The money was supposed to help cover the funeral costs, but if they won't pay until a full death certificate is issued, we could be waiting for three months. Can you help me convince them to pay out for my mother's death? – Miss M Dear Miss M, I am sorry to hear about your mother. It's an incredibly stressful time for your family and it seems that, despite having official documentation, Aviva has made this worse for you. Its terms state that on policies taken out recently, as your mother's was, the insurer must check for cause of death. Aviva contacted the coroner to verify that all was as it should be, and that there were no suspicious circumstances in play. One reason that insurers could refuse to pay out would be if your mother had not disclosed health problems which she knew about when she took out the policy. But you told me that this was not the case, and that none of your family – including your mother – had known about her condition. Aviva admitted that there had been delays on their part in getting all of the information they needed from the coroners, which they received on July 7. On July 10, after The Telegraph got in touch, they confirmed with your father that the policies would be paid out as soon as possible. The insurer also offered £250 in compensation for its role in the delayed payment. Your father accepted this, and was pleased to be able to refocus his efforts on your mother's upcoming funeral. An Aviva spokesman said: 'We are very sorry to hear about our customer's passing and apologise for the distress caused to her husband and family over the delay in paying out her life insurance policies. We appreciate this must be a difficult time. 'We always look to settle customer claims as quickly as possible and our team followed normal procedure to request a full death certificate and to then get further information from the coroner when this wasn't available. 'We recognise that delays by us in requesting and processing this information has caused additional worry. We have now accepted the claim and by way of apology for the trouble and upset caused we have offered £250 compensation.' The company added: 'We are looking at how we can make improvements so that payments can be made as quickly as possible in future.'
Yahoo
a day ago
- Business
- Yahoo
Aviva enhances freight liability insurance offering
Aviva's Global, Corporate and Specialty (GCS) division has enhanced its Freight Liability insurance product for freight forwarding and haulage sectors. It is now available on the Acturis E-Trade and Fast Trade platforms. The insurance product features enhanced cover limits for both per tonne and per vehicle to accommodate the varied requirements of businesses and address the diverse risks they may encounter. The conditions of carriage have been expanded to include terms from Logistics UK and the British International Freight Association. Aviva UK marine manager Chris Green said: 'We have invested in making our Cargo and Freight Liability propositions more accessible, flexible and responsive to today's needs. That includes enhanced cover limits, broader carriage condition options and a new lower-cost 'economy' tier for clients not handling Theft Attractive Goods. 'We have also grown our team significantly to ensure we can support brokers with both digital and traditional trading.' The insurer introduced a 'new lower-cost economy cover' for clients whose operations do not include handling goods that are prone to theft and errors, and omissions cover can be obtained directly through the online platform. The company also added three new marine underwriters. Aviva marine head Howard Potter stated: 'Aviva's ambition is to lead the marine insurance market by combining deep technical expertise with a clear understanding of what brokers and clients need. Alongside evolving our products, we are transforming how we work, how we connect and how we deliver value.' Earlier this month, Aviva completed the acquisition of Direct Line, a transaction valued at £3.7bn ($5bn), which has been approved by the UK's Competition and Markets Authority. "Aviva enhances freight liability insurance offering " was originally created and published by Life Insurance International, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Daily Mail
2 days ago
- Automotive
- Daily Mail
Cars are so big one in six drivers with garages CAN'T park in them
Modern cars have grown in scale so much that drivers are struggling to park their motors at home, This is Money reveals. New research from Aviva has discovered that one in six garage owners can't use it for shelter for their vehicles because they simply won't fit inside. The insurer estimates that the dimensions of today models are 22 per cent larger than they were 20 years ago - something that's led to a third of drivers saying they would be discouraged from buying a larger vehicle in the future. A garage is usually seen as a luxury to have but, although more than a third of UK drivers have access to one, 42 per cent are choosing to park on their driveway instead. For more than a fifth of drivers, the logic behind this counter-intuitive behaviour is that their garage is difficult to park in, with 16 per cent believing that their car is too big squeeze inside. As a result, Aviva's research of 1,344 motorists aged 17 and over found that two thirds of garage owners use the space primarily for storage instead. Martin Smith, Motor Claims Manager at Aviva, said: 'It's interesting to see that garage owners are favouring other locations for parking their car, which could in part be explained by the gradual increase in car size over the years.' As cars continue to swell in size, drivers are finding it increasingly taxing to park in general – whether that's on the road, in a car park, or on a driveway. Supporting the view that bigger cars may be more difficult to park, two in five drivers responding to the poll said they have misjudged the distance to an obstacle, and a quarter thought the area they were trying to squeeze into was too small. One in 10 said that they were still adjusting to their new car and its size. But it's not just cars getting bigger that are causing parking issues. The research suggests that drivers are struggling to park more generally, with a third attributing this to a lack of confidence. Three in ten also complained of feeling pressured by other drivers and more than a fifth claimed past parking mishaps have impacted their ability. Drivers now have access to a wealth of parking technology, with most showroom models sold with parking sensors, reversing cameras, 360 bird's-eye-view screens and even self-parking systems. However, this growing dependence on technology has left one in six have struggling to park without any of these aids. Transport & Environment says the wider cars are not only unable to park in on-street bays, they are leaving less room for other road users What are you most likely to hit when parking? Many drivers polled also admitted to coming a cropper when trying to park. The research found that people are most likely to drive into a wall (16 per cent), a bollard or lamp post (both 11 per cent), a parked vehicle (10 per cent), a fence or bush/plants (both nine per cent) and a garage (eight per cent). In almost half of the cases the damage was cosmetic, with dinged bumpers (39 per cent), cracked headlights (17 per cent) and dented wing mirrors (15 per cent) most common. WHERE IS THE MOST DIFFICULT PLACE TO PARK? Area or manoeuvre % of drivers who find parking difficult in this place Anywhere I have to parallel park 20% A car park they are not familiar with 19% A multi-story car park 19% On-street parking 12% Anywhere I have to bay park 15% A car park/ driveway 7% each In a garage 6% 8% of claims in 2024 were for bumps and scrapes but Aviva found that more than a third of drivers didn't report this to anyone Despite bumps and scrapes accounting for eight per cent of all claims in 2024, Aviva found that more than a third of drivers didn't report this to anyone – a condition under most insurance policies and in some instances, a legal requirement. Smith says: 'Many of us will unfortunately experience bumps or scrapes on our cars in our lifetime. 'If this happens, it's important to let your insurer know. 'Failing to do so could result in you being unable to make a claim, as this is often a condition in most insurance policies. 'In some instances, you may also need to let the police know about your collision under the Road Traffic Act.'
Glasgow Times
3 days ago
- Business
- Glasgow Times
BP appoints former CRH boss Albert Manifold as new chairman
Albert Manifold, who was chief executive of CRH for 10 years until last December, will join the oil giant as chairman-elect on September 1 before taking over as chairman on October 1. Mr Lund had announced plans in April to step down 'in due course', but the group said it would probably take until 2026 to find his successor. Albert Manifold (Niall Carson/PA) Shares in BP lifted 1% in early morning trading. Aviva chief executive Dame Amanda Blanc, BP's senior independent director who led the hunt for Mr Lund's successor, said Mr Manifold was 'the ideal candidate to oversee BP's next chapter'. She said: 'Albert has a relentless focus on performance which is well suited to BP's needs now and into the future. 'He transformed and refocused CRH into a global leader.' CRH, which has its headquarters in Ireland, switched its stock market listing from London to New York in 2023 and has since seen its share price rocket by 74%. Speculation has swirled over whether BP will move its London listing to Wall Street after activist investor Elliott Management built up a stake in the group. But BP chief executive Murray Auchincloss has previously dismissed the rumours, saying in April the group had no plans to change its listing. Mr Lund has been chairman since 2019, but he has presided over a more challenging past few years for the firm. He oversaw the hiring of former chief executive Bernard Looney, who quit in September 2023 after failing to disclose his past relationships with company colleagues. Mr Lund also played a key part in overseeing the group setting its net zero agenda, but the firm has since rowed back on the shift towards green energy. BP bowed to pressure from shareholders by vowing to accelerate investment in oil and gas while slashing renewable spending by nearly three-quarters. In a major rebuttal for a FTSE 100 company, Mr Lund received a near 25% vote against his re-election at the firm's annual general meeting in April. Ahead of the AGM, a group of 48 institutional investors had criticised the board for not offering a direct vote on the oil major's revised strategy, while environmental groups fiercely criticised the climate row-back. The vote was largely seen as a protest, as Mr Lund had already announced his departure at the time of the AGM.
Leader Live
3 days ago
- Business
- Leader Live
BP appoints former CRH boss Albert Manifold as new chairman
Albert Manifold, who was chief executive of CRH for 10 years until last December, will join the oil giant as chairman-elect on September 1 before taking over as chairman on October 1. Mr Lund had announced plans in April to step down 'in due course', but the group said it would probably take until 2026 to find his successor. Shares in BP lifted 1% in early morning trading. Aviva chief executive Dame Amanda Blanc, BP's senior independent director who led the hunt for Mr Lund's successor, said Mr Manifold was 'the ideal candidate to oversee BP's next chapter'. She said: 'Albert has a relentless focus on performance which is well suited to BP's needs now and into the future. 'He transformed and refocused CRH into a global leader.' CRH, which has its headquarters in Ireland, switched its stock market listing from London to New York in 2023 and has since seen its share price rocket by 74%. Speculation has swirled over whether BP will move its London listing to Wall Street after activist investor Elliott Management built up a stake in the group. But BP chief executive Murray Auchincloss has previously dismissed the rumours, saying in April the group had no plans to change its listing. Mr Lund has been chairman since 2019, but he has presided over a more challenging past few years for the firm. He oversaw the hiring of former chief executive Bernard Looney, who quit in September 2023 after failing to disclose his past relationships with company colleagues. Mr Lund also played a key part in overseeing the group setting its net zero agenda, but the firm has since rowed back on the shift towards green energy. BP bowed to pressure from shareholders by vowing to accelerate investment in oil and gas while slashing renewable spending by nearly three-quarters. In a major rebuttal for a FTSE 100 company, Mr Lund received a near 25% vote against his re-election at the firm's annual general meeting in April. Ahead of the AGM, a group of 48 institutional investors had criticised the board for not offering a direct vote on the oil major's revised strategy, while environmental groups fiercely criticised the climate row-back. The vote was largely seen as a protest, as Mr Lund had already announced his departure at the time of the AGM.
