Latest news with #BCMOne
Associated Press
23-07-2025
- Business
- Associated Press
BCM One and Solgari Partner to Deliver AI-Driven Customer Engagement in Microsoft Teams
NEW YORK CITY, NY / ACCESS Newswire / July 23, 2025 / BCM One, a leading provider of NextGen Communications and Managed Services for IT leaders and resellers, today announced a strategic partnership with Solgari to enhance its Microsoft Teams voice offering with a fully integrated, AI-powered contact center solution. Solgari will be added to BCM One's Pure IP Enterprise Voice portfolio, expanding its capabilities for global Microsoft Teams deployments. Solgari extends Microsoft Teams with omnichannel capabilities including voice, messaging, intelligent routing, and AI assistance, delivered natively within the Microsoft ecosystem. The solution deploys in hours, eliminating the need for custom integrations, while enabling businesses to scale customer engagement across teams, channels, and locations. This partnership gives BCM One customers a streamlined path to modernize contact center operations using the tools they already rely on. With faster time to value and built-in AI functionality, businesses can improve service quality, reduce overhead, and deliver consistent, high-touch experiences at scale. 'Partnering with Solgari aligns seamlessly with BCM One's commitment to delivering impactful technology solutions,' stated Michael Nowak, General Manager for BCM One Enterprise Solutions. 'By joining forces, we aim to empower businesses to optimize their customer interactions within the Microsoft ecosystem while driving operational efficiency and enhancing customer experiences. This represents a significant leap forward in revolutionizing customer interactions within the Microsoft Teams environment.' 'This valued partnership with BCM One enables us to bring our AI-powered, Microsoft-native contact center solution to even more businesses across North America,' said John Colgan, CEO of Solgari. 'Together, we're enabling organizations to transform how they connect with customers-seamlessly, intelligently, and entirely within the Microsoft tools that are already a fundamental part of their daily workflows.' ### ABOUT BCM ONE Founded in 1992, BCM One is a leading global provider of NextGen Communications and Managed Services that IT leaders and resellers rely on to simplify the delivery of cloud-based voice and managed connectivity to power the critical network infrastructures of businesses globally. Serving over 20,000 customers worldwide and 5,000+ channel partners and resellers, BCM One offers telecom solutions to small to enterprise level business via the following solutions: Enterprise Voice for MS Teams, Cisco Webex and Zoom; UCaaS; Global Managed Connectivity; SIP Trunking; Managed SD-WAN; Security; and Technology Expense Optimization. BCM One prides itself on its long-standing client relationships backed by their mission statement, 'To Provide a World-Class Experience with Every Human Interaction.' To learn more about BCM One, visit For Media Inquiries: Paula Como Kauth, Chief Marketing Officer, BCM One Office: 212.906.7255 | [email protected] Contact InformationPaula Como Kauth Chief Marketing Officer SOURCE: BCM One press release
Yahoo
01-04-2025
- Business
- Yahoo
Inc. Names BCM One to Its 2025 List of the Fastest-Growing Private Companies in the Northeast
NEW YORK CITY, NEW YORK / / April 1, 2025 / BCM One, a leading provider of NextGen Communications and Managed Services for IT leaders and resellers, announced today that it is No. 151 on the fifth annual Inc. Regionals: Northeast list, the most prestigious ranking of the fastest-growing private companies in the Northeast, which includes Pennsylvania, New York, Vermont, New Hampshire, Maine, Massachusetts, Connecticut, Rhode Island, and New Jersey. The companies on this list show a remarkable rate of growth across all industries in the Northeast. Between 2021 and 2023, these 154 private companies had a median growth rate of 100 percent; by 2023, they'd also added 9,114 jobs and $6.7 billion to the region's economy. "We're proud to honor our Northeast roots with a spot on this list as we continue to drive company growth and client support across the globe," stated Geoff Bloss, CEO of BCM One. "The honorees on this year's Inc. Regionals list are true trailblazers driving economic growth in their respective regions, industries, and beyond. This list celebrates their achievements and tells the stories of remarkable companies that are fueling growth and adding jobs in local economies throughout the country," said Bonny Ghosh, editorial director at Inc. Complete results of the Inc. Regionals: Northeast including company profiles, can be found at starting April 1. ### ABOUT BCM ONEFounded in 1992, BCM One is a leading global provider of NextGen Communications and Managed Services that IT leaders and resellers rely on to simplify the delivery of cloud-based voice and managed connectivity to power the critical network infrastructures of businesses globally. Serving over 20,000 customers worldwide and 5,000+ channel partners and resellers, BCM One offers telecom solutions to small to enterprise level business via the following solutions: Enterprise Voice for MS Teams, Cisco Webex and Zoom; UCaaS; Global Managed Connectivity; SIP Trunking; Managed SD-WAN; Security; and Technology Expense Optimization. BCM One prides itself on its long-standing client relationships backed by their mission statement, "To Provide a World-Class Experience with Every Human Interaction." To learn more about BCM One, visit For Media Inquiries:Paula Como Kauth, Chief Marketing Officer, BCM One Office: 212.906.7255 | pckauth@ ABOUT is the leading media brand and playbook for the entrepreneurs and business leaders shaping our future. Through its journalism, Inc. aims to inform, educate, and elevate the profile of its community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating the future of business. Inc. is published by Mansueto Ventures LLC, along with fellow leading business publication Fast Company. For more information, visit Contact Information Paula Como Kauth Chief Marketing Officerpckauth@ SOURCE: BCM One View the original press release on ACCESS Newswire Sign in to access your portfolio
Yahoo
25-03-2025
- Business
- Yahoo
SkySwitch Launches New Program to Deliver Back-Office Support for White-Label UCaaS Partners
NEW YORK CITY, NEW YORK / / March 25, 2025 / SkySwitch, the leading next-generation white-label UCaaS provider, announced today that it has launched a new option within their existing partner program, the Foundations program. The Foundations program offers all the benefits of its Wholesale program--a rock-solid UCaaS platform and technology with a wide range of features, backed by a team of experts, all delivered under the partners' brand--and additionally provides back-office support. With the Foundations program, SkySwitch handles all the billing, taxation, and regulatory work while keeping the partner's brand front and center. By taking on the back-office tasks, it allows partners to focus on growing their brand and delivering communication solutions to their customers. The existing Wholesale program is still available for partners who have the resources and processes in place to manage the back-office billing, taxation, and regulatory tasks. Now partners have the option to choose the program that best suits their needs. "As a white-label provider, SkySwitch invests heavily in our partners' success. This goes beyond the product itself, and that's what the Foundations program is all about," said David Hardy, General Manager of SkySwitch. "Not every partner has the desire, or bandwidth to manage these critical back-office and go-to-market functions. Having the option to outsource all that to the same partner that provides the underlying UCaaS technology can be a game-changer." For more information about SkySwitch, visit ### ABOUT SKYSWITCHSkySwitch is the leading US-based white-label Unified Communications-as-a-Service (UCaaS) provider offering MSPs, VARs, telecom agents, interconnect ISPs and WISPs, a cloud-based voice platform to brand as their own. With a thorough on-boarding process, we educate you on everything you need to know to start selling the most in-demand solution for a hybrid workforce. SkySwitch is a BCM One company. For Media Inquiries: Paula Como Kauth, Chief Marketing Officer, BCM One Office: 212.906.7255 | pckauth@ Contact Information Paula Como Kauth Chief Marketing Officerpckauth@ SOURCE: SkySwitch View the original press release on ACCESS Newswire
