Latest news with #BT
South Wales Guardian
25 minutes ago
- South Wales Guardian
Is BT down? Users complain about landline fault issues
Users reported issues with landlines as well as broadband, and email. According to DownDetector, issues started at around 11am with users complaining that they couldn't get their landlines to work. Problems were recorded by BT users across the UK on DownDetecto,r including London, Birmingham, Nottingham and Manchester. Hi Jo, thanks for your message. We've passed this to the relevant team to look into. Of the problems reported, 67% relate to problems with landlines, while 29% reported problems with broadband. A further 5% related to email. One user said on DownDetector: 'Landline down, our number 'not recognised' when dialled from mobile and also when put into BT status check page i get 'We ran into trouble with your search. Please try our help information.'' Another commented: 'BT Broaband fine but digital voice down in Dartford. Despite the service status showing no issues a 30min wait for tech support revealed this is part of A major countrywide issue'. When someone asked on X if BT services were down, the official account replied that it had 'passed this to the relevant team to look into.' A BT spokesperson told Newsquest: 'We're currently addressing an issue impacting our services. We apologise for any inconvenience caused; we're working urgently to fix this issue and will provide a further update as soon as possible'. Downdetector is an online website that allows users of popular services, including X (Twitter), Instagram, Facebook, Virgin Media and more, to report if they are having trouble with the services. The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Describing itself on its website, Downdetector is 'where people go when services don't work.' The website monitors disruptions to various key services, including the internet, web hosting platforms, banks, social media and more. You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website. In short, users can get involved by submitting any issue reports on the platform. Recommended reading: EE, O2, Vodafone, Three and BT all down as customers report issues How to save on mobile roaming charges abroad with Vodafone, eSIMania, EE and more Virgin Media gives customers access to 14 free channels - see what's available Problem indicators are also collected from social media and other factors on the web, Downdetector explained. These reports are then validated and analysed in real-time. An incident is then detected if the number of reports is significantly higher than the typical average for that particular service. When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots. Do you use Downdetector? Let us know in the comments.
The Herald Scotland
37 minutes ago
- The Herald Scotland
Is BT down? Users complain about landline fault issues
According to DownDetector, issues started at around 11am with users complaining that they couldn't get their landlines to work. Problems were recorded by BT users across the UK on DownDetecto,r including London, Birmingham, Nottingham and Manchester. Hi Jo, thanks for your message. We've passed this to the relevant team to look into. — BT (@bt_uk) July 24, 2025 Of the problems reported, 67% relate to problems with landlines, while 29% reported problems with broadband. A further 5% related to email. One user said on DownDetector: 'Landline down, our number 'not recognised' when dialled from mobile and also when put into BT status check page i get 'We ran into trouble with your search. Please try our help information.'' Another commented: 'BT Broaband fine but digital voice down in Dartford. Despite the service status showing no issues a 30min wait for tech support revealed this is part of A major countrywide issue'. When someone asked on X if BT services were down, the official account replied that it had 'passed this to the relevant team to look into.' A BT spokesperson told Newsquest: 'We're currently addressing an issue impacting our services. We apologise for any inconvenience caused; we're working urgently to fix this issue and will provide a further update as soon as possible'. Companies with the fastest broadband in the UK What is Downdetector? Downdetector is an online website that allows users of popular services, including X (Twitter), Instagram, Facebook, Virgin Media and more, to report if they are having trouble with the services. The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Describing itself on its website, Downdetector is 'where people go when services don't work.' The website monitors disruptions to various key services, including the internet, web hosting platforms, banks, social media and more. You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website. In short, users can get involved by submitting any issue reports on the platform. Recommended reading: Problem indicators are also collected from social media and other factors on the web, Downdetector explained. These reports are then validated and analysed in real-time. An incident is then detected if the number of reports is significantly higher than the typical average for that particular service. When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots. Do you use Downdetector? Let us know in the comments.
Rhyl Journal
37 minutes ago
- Rhyl Journal
Is BT down? Users complain about landline fault issues
Users reported issues with landlines as well as broadband, and email. According to DownDetector, issues started at around 11am with users complaining that they couldn't get their landlines to work. Problems were recorded by BT users across the UK on DownDetecto,r including London, Birmingham, Nottingham and Manchester. Hi Jo, thanks for your message. We've passed this to the relevant team to look into. Of the problems reported, 67% relate to problems with landlines, while 29% reported problems with broadband. A further 5% related to email. One user said on DownDetector: 'Landline down, our number 'not recognised' when dialled from mobile and also when put into BT status check page i get 'We ran into trouble with your search. Please try our help information.'' Another commented: 'BT Broaband fine but digital voice down in Dartford. Despite the service status showing no issues a 30min wait for tech support revealed this is part of A major countrywide issue'. When someone asked on X if BT services were down, the official account replied that it had 'passed this to the relevant team to look into.' A BT spokesperson told Newsquest: 'We're currently addressing an issue impacting our services. We apologise for any inconvenience caused; we're working urgently to fix this issue and will provide a further update as soon as possible'. Downdetector is an online website that allows users of popular services, including X (Twitter), Instagram, Facebook, Virgin Media and more, to report if they are having trouble with the services. The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Describing itself on its website, Downdetector is 'where people go when services don't work.' The website monitors disruptions to various key services, including the internet, web hosting platforms, banks, social media and more. You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website. In short, users can get involved by submitting any issue reports on the platform. Recommended reading: EE, O2, Vodafone, Three and BT all down as customers report issues How to save on mobile roaming charges abroad with Vodafone, eSIMania, EE and more Virgin Media gives customers access to 14 free channels - see what's available Problem indicators are also collected from social media and other factors on the web, Downdetector explained. These reports are then validated and analysed in real-time. An incident is then detected if the number of reports is significantly higher than the typical average for that particular service. When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots. Do you use Downdetector? Let us know in the comments.
South Wales Argus
41 minutes ago
- South Wales Argus
EE, O2, Vodafone and Three down as customers report issues
There are thousands of reports of issues with mobile services on Downdetector, while customers across the UK have also taken to social media to alert other users. One person, posting on X (formerly Twitter), said: "Vodafone down, Three down, EE down - whats happening?" Vodafone down, Three down, EE down - whats happening? — Roger Marriott 🇵🇸 (@marriott_roger) July 24, 2025 Another added: "@EE your network is down, our WiFi hasn't worked for the best part of 5 days now and now I can't use my phone either? "Do you plan on compensating your users for the distribution considering we are paying for services that aren't even working?" Hi Dean, we've shared this with the team to investigate. Thanks for letting us know. — EE (@EE) July 24, 2025 This O2 customer said: "@O2 is the network down? No signal coverage at all in Faulkland (Ba3)." O2 replied, saying it was "unaware of any general issues". 🙁 We're unaware of any general issues there Louis. Check out our network guide here 👉 In the meantime if you have Wifi, try Wifi Calling 👉 It will help. — O2 (@O2) July 24, 2025 EE and Vodafone, both via posts on X, said they were currently investigating the issues. Hi there, hope you're well. Please send us a private DM with a few more details of your query as we'd love to help with anything you need. Payal — Vodafone UK (@VodafoneUK) July 24, 2025 Is BT down as well? There have also been thousands of reports of issues with BT. Most of the issues seem to be with landlines, while some have also reported problems with their BT broadband. One person, posting on Downdetector, said: "Landline down, our number 'not recognised' when dialled from mobile and also when put into BT status check page i get 'We ran into trouble with your search. Please try our help information.' What is Downdetector? Downdetector is an online website that allows users of popular services including X (formerly Twitter), Instagram, Facebook, Virgin Media and more to report if they are having trouble with the services. The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Describing itself on its website, Downdetector is 'where people go when services don't work.' The website monitors disruptions to various key services including the internet, web hosting platforms, banks, social media and more. You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website. In short, users can get involved by submitting any issue reports on the platform. Recommended reading: Problem indicators are also collected from social media and other factors on the web, Downdetector explained. These reports are then validated and analysed in real-time. An incident is then detected if the number of reports is significantly higher than the typical average for that particular service. When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots.
North Wales Chronicle
41 minutes ago
- North Wales Chronicle
Is BT down? Users complain about landline fault issues
Users reported issues with landlines as well as broadband, and email. According to DownDetector, issues started at around 11am with users complaining that they couldn't get their landlines to work. Problems were recorded by BT users across the UK on DownDetecto,r including London, Birmingham, Nottingham and Manchester. Hi Jo, thanks for your message. We've passed this to the relevant team to look into. Of the problems reported, 67% relate to problems with landlines, while 29% reported problems with broadband. A further 5% related to email. One user said on DownDetector: 'Landline down, our number 'not recognised' when dialled from mobile and also when put into BT status check page i get 'We ran into trouble with your search. Please try our help information.'' Another commented: 'BT Broaband fine but digital voice down in Dartford. Despite the service status showing no issues a 30min wait for tech support revealed this is part of A major countrywide issue'. When someone asked on X if BT services were down, the official account replied that it had 'passed this to the relevant team to look into.' A BT spokesperson told Newsquest: 'We're currently addressing an issue impacting our services. We apologise for any inconvenience caused; we're working urgently to fix this issue and will provide a further update as soon as possible'. Downdetector is an online website that allows users of popular services, including X (Twitter), Instagram, Facebook, Virgin Media and more, to report if they are having trouble with the services. The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Describing itself on its website, Downdetector is 'where people go when services don't work.' The website monitors disruptions to various key services, including the internet, web hosting platforms, banks, social media and more. You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website. In short, users can get involved by submitting any issue reports on the platform. Recommended reading: EE, O2, Vodafone, Three and BT all down as customers report issues How to save on mobile roaming charges abroad with Vodafone, eSIMania, EE and more Virgin Media gives customers access to 14 free channels - see what's available Problem indicators are also collected from social media and other factors on the web, Downdetector explained. These reports are then validated and analysed in real-time. An incident is then detected if the number of reports is significantly higher than the typical average for that particular service. When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots. Do you use Downdetector? Let us know in the comments.
