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Wales Online
10 hours ago
- Health
- Wales Online
Holidaymaker slams 'horrendous' Corfu trip where there was 'no English food'
Holidaymaker slams 'horrendous' Corfu trip where there was 'no English food' Susan Edwards says she'll 'never book with TUI again' after 'nightmare' trip Susan Edwards had a "nightmare" holiday in Corfu, booked through TUI (Image: Iain Buist/Newcastle Chronicle ) A holidaymaker said she refuses to book with TUI again after an all-inclusive holiday to Corfu, which she branded a "nightmare". Susan Edwards had paid £750 for a seven-night stay at the Lido Corfu Sun Hotel, along with her elderly cousins, daughter, and another cousin. But Susan, 69, from Westerhope, said the holiday was "horrendous from the minute[they] got there." She has specific dietary requirements due to ulcerative colitis, was unhappy with the food available at the hotel and said it was difficult to find suitable meals Susan said: "It was all-inclusive, £750 each we paid and there was no food we could eat and we couldn't have anything to drink. I have to be careful because I have ulcerative colitis so there's certain things I can't eat. The all inclusive drinks were wine, lager, ouzo, or brandy. Yes, there were soft drinks, but we had to pay €1.50 for water." Susan said her party arrived at the hillside hotel at around 2pm on May 12 and were ready to enjoy food and refreshments after a long journey. After climbing a large ramp to reach the hotel reception Susan said she was informed that pool-side food would be served at 5pm for guests, which she claims was a "one-inch square of baklava". However, her dissatisfaction with the food at the hotel became worse the following day when she discovered there was "no English food" available. Describing the food on offer at the hotel, Susan said: "On a morning you could have toast, a hard boiled egg, or something in sauce. Describing the hotel's food options, she said: "On a morning you could have toast, a hard boiled egg, or something in sauce." Article continues below "There was no bacon. For breakfast there was mozzarella and sliced tomatoes. There was no hot bacon or sausage. "We got chips one day. One day out of the whole lot. There was fish, sardines and rice - I was sick to death of looking at rice. There was pasta and salads, none of this was marked (labelled). One night there was a Greek night and they had kebabs, I couldn't eat that. It's the worst holiday I've ever been on." Food on offer during Susan's holiday (Image: Susan Edwards ) Susan further expressed her disappointment as she couldn't enjoy her preferred drink during her holiday because she doesn't fancy ouzo and doesn't consume brandy. She explained that she would normally have bottled lager or one Bacardi and Coke, which she said would have cost her €9 and would have been a different brand. "By the time we paid £750 for the holiday, €70 tourist tax for me and my daughter and an extra £450 for both of our meals, I could have been to the Caribbean on that", Susan lamented. Her disappointment with the holiday has led her to vow not to book with TUI again, reports Chronicle Live. TUI's website paints a picture of holidays at the Lido Corfu Sun Hotel as being "all about the laidback life" where "ping pong and pool are the liveliest activities on the agenda", aside from the occasional live music and Greek night. It also describes the four-star hotel as having its own private patch of beach "just steps away". However, Susan claimed there was no entertainment at the hotel which is "stuck there in the middle of nowhere". She added: "There was a private beach but it was so steep we couldn't get down to it and it was 150 yards from the hotel. "There's a ramp at the side of the hotel that you have to try and pull your case up when you arrive. My daughter was up and down, up and down, trying to pull everyone's case up for them." She also described her frustration regarding the hotel's refusal to provide an additional key for the room she was sharing with her daughter. Susan remarked: "I asked for a second key for my daughter because sometimes I get tired in the afternoon and rather than lying in the sun and getting burned. "But if I went up to have a sleep, my daughter wouldn't be able to get into the room. She would have to wake me up to get in. I asked for a second key but I was told 'no, too expensive'." Susan explained that she usually takes her holidays in Spain with her cousins and always opts to fly with TUI, appreciating the security of having "there's a big company behind you if anything goes wrong." Nevertheless, she feels that she cannot travel with them again after being left dissatisfied by their response to her complaints. From superstar gigs to cosy pubs, find out What's On in Wales by signing up to our newsletter here Susan has been offered £100 in holiday vouchers from TUI, however, she claims some holidaymakers she met while at the hotel have been offered more after complaining. Susan has declined TUI's final offer of £100 vouchers. She said: "In the past I've paid more to get on a TUI flight because if anything happened I've always thought you've got a big company behind you if anything goes wrong. Not anymore. This holiday was a nightmare." Article continues below A spokesperson for TUI UK and I stated: "Our priority is to ensure customers have the best possible holiday experience, so we are sorry to hear that Mrs Edwards felt dissatisfied with her holiday. We have been in touch directly with Mrs Edwards to come to a resolution."
North Wales Live
13 hours ago
- Business
- North Wales Live
Tourist's 'nightmare' stay at Corfu hotel where there was 'no English food and water cost €1.50'
A holidaymaker has vowed never to book with TUI again following a "nightmare" all-inclusive trip to Corfu that had "no English food" or hotel entertainment. Susan Edwards embarked on a seven-night stay at the Lido Corfu Sun Hotel on May 12, alongside her elderly cousins, daughter, and second cousin. However, the 69-year-old from Westerhope, Newcastle, said the holiday was "horrendous from the minute [they] got there". She said: "It was all-inclusive, £750 each we paid and there was no food we could eat and we couldn't have anything to drink. "I have to be careful because I have ulcerative colitis so there's certain things I can't eat. The all inclusive drinks were wine, lager, ouzo, or brandy. Yes, there were soft drinks, but we had to pay €1.50 for water," reports ChronicleLive. Upon arriving at the hillside hotel around 2pm, Susan and her party looked forward to some much-needed sustenance. Yet, after ascending a steep ramp to the reception, they were told that pool-side food wouldn't be available until 5pm, which Susan claims turned out to be just a "one-inch square of baklava". The next day brought further disappointment when Susan realised the absence of "English food" at the hotel. She said: "On a morning you could have toast, a hard boiled egg, or something in sauce. "There was no bacon. For breakfast there was mozzarella and sliced tomatoes. There was no hot bacon or sausage. "We got chips one day. One day out of the whole lot. There was fish, sardines and rice - I was sick to death of looking at rice. There was pasta and salads, none of this was marked (labelled). One night there was a Greek night and they had kebabs, I couldn't eat that. It's the worst holiday I've ever been on." Susan added that she couldn't enjoy a drink of her choice during her holiday because she doesn't like ouzo and doesn't drink brandy. She explained that she would normally drink bottled lager or one Bacardi and Coke, which she said would have cost her €9 and would have been a different brand. "By the time we paid £750 for the holiday, €70 tourist tax for me and my daughter and an extra £450 for both of our meals, I could have been to the Caribbean on that", said Susan. TUI's website describes holidays at the Lido Corfu Sun Hotel as being "all about the laidback life" where "ping pong and pool are the liveliest activities on the agenda", aside from the occasional live music and Greek night. It also describes the four-star hotel as having its own private patch of beach "just steps away". Susan said there was no entertainment at the hotel which is "stuck there in the middle of nowhere". She added: "There was a private beach but it was so steep we couldn't get down to it and it was 150 yards from the hotel. "There's a ramp at the side of the hotel that you have to try and pull your case up when you arrive. My daughter was up and down, up and down, trying to pull everyone's case up for them." She also described being disappointed as she was unable to have a second key for the room she shared with her daughter. Susan said: "I asked for a second key for my daughter because sometimes I get tired in the afternoon and rather than lying in the sun and getting burned. "But if I went up to have a sleep, my daughter wouldn't be able to get into the room. She would have to wake me up to get in. I asked for a second key but I was told 'no, too expensive'." Susan said she normally holidays in Spain with her cousins and would always fly with TUI as she felt comfortable knowing "there's a big company behind you if anything goes wrong". However, she feels she is unable to fly with the company again as she has been left unsatisfied with the holiday provider's response. Susan has been offered £100 in holiday vouchers from TUI, however, she claims some holidaymakers she met while at the hotel have been offered more after complaining. Susan has declined TUI's final offer of £100 vouchers. She added: "In the past I've paid more to get on a TUI flight because if anything happened I've always thought you've got a big company behind you if anything goes wrong. Not anymore. This holiday was a nightmare." A TUI UK and I Spokesperson said: "Our priority is to ensure customers have the best possible holiday experience, so we are sorry to hear that Mrs Edwards felt dissatisfied with her holiday. We have been in touch directly with Mrs Edwards to come to a resolution."
Daily Mirror
16 hours ago
- Daily Mirror
Tourist's 'nightmare' as Corfu hotel 'had no English food' and not enough chips
Susan Edwards complained that her stay at a hotel in Corfu, Greece, came without the 'English food' she liked, and without entertainment or easy access to a private beach A holidaymaker has told how she became "sick to death of looking at rice" after the hotel she stayed at during her picturesque island getaway came with "no English food". Susan Edwards, from Westerhope, in Newcastle-upon-Tyne, has refused to book with TUI again after paying for an all-inclusive trip to Corfu where she wasn't offered English food. The mum, 69, had jetted off to the Greek island paradise with her two cousins, aged 77 and 78, 50-year-old second cousin and daughter, 30, on a TUI package holiday. But she said the vacation was "horrendous" from the minute they arrived, and that the Brits were left with "no food" they could eat. Speaking to the Newcastle Chronicle, Susan said the group discovered on the first morning of their stay at the Lido Corfu Sun Hotel that there was "no English food" available. The mum, who suffers from ulcerative colitis, lamented the lack of bacon and sausage, saying she and the group were unhappy when they were presented with traditional Greek fare. She said: "On a morning you could have toast, a hard boiled egg, or something in sauce. "There was no bacon. For breakfast there was mozzarella and sliced tomatoes. There was no hot bacon or sausage. We got chips one day. One day out of the whole lot. "There was fish, sardines and rice - I was sick to death of looking at rice. There was pasta and salads, none of this was marked (labelled). One night there was a Greek night and they had kebabs, I couldn't eat that. It's the worst holiday I've ever been on." Susan was also shocked by the drinks on offer, with wine, lager, ouzo, or brandy on the menu. She said she couldn't enjoy any drinks, with water setting guests back €1.50 (£1.27). Usually, she explained, she would have a bottled lager or Bacardi and Coke, which she claimed would have cost €9 (£7.60) and come from a different brand. Susan claimed that, by the time all of her payments had gone through, she could have paid for a trip to the Caribbean instead. She said: "By the time we paid £750 for the holiday, €70 (£59.12) tourist tax for me and my daughter and an extra £450 for both of our meals, I could have been to the Caribbean on that." The mum added she was disappointed to find the group was in a hotel that was "stuck there in the middle of nowhere" with a private beach that was "so steep we couldn't get down to it" and 150 yards away. TUI offered Susan £100 in holiday vouchers, with a spokesperson saying they were "sorry to hear" about her experience. They said: "Our priority is to ensure customers have the best possible holiday experience, so we are sorry to hear that Mrs Edwards felt dissatisfied with her holiday. We have been in touch directly with Mrs Edwards to come to a resolution."
Daily Record
17 hours ago
- Daily Record
Holidaymaker slams 'nightmare' Corfu hotel with 'no British food and €1.50 water'
"By the time we paid £750 for the holiday, €70 tourist tax for me and my daughter and an extra £450 for both of our meals, I could have been to the Caribbean on that." A furious holidaymaker has slammed a "nightmare" hotel in Corfu where there was "no British food" or night-time entertainment available. Susan Edwards set off to the Greek island on May 12 for the seven-night holiday. The 69-year-old, from Westerhope in Newcastle, stayed at the Lido Corfu Sun Hotel with her cousins, aged 77 and 78, her daughter, 30, and second cousin, 50 - but she says the holiday was "horrendous from the minute they got there." She told the Chronicle: "It was all-inclusive, £750 each we paid and there was no food we could eat and we couldn't have anything to drink. I have to be careful because I have ulcerative colitis so there's certain things I can't eat. The all inclusive drinks were wine, lager, ouzo, or brandy. Yes, there were soft drinks, but we had to pay €1.50 for water." Susan said her party arrived at the hillside hotel at around 2pm and were ready to enjoy food and refreshments after a long journey. However she claims after climbing a large ramp to reach the hotel reception, she was informed pool-side food would be served at 5pm for guests, which she says was a "one-inch square of baklava". Her dissatisfaction with the food at the hotel worsened the following day when she was horrified to discover there was "no English food available". Describing the food on offer at the hotel, Susan said: "On a morning you could have toast, a hard boiled egg, or something in sauce. "There was no bacon. For breakfast there was mozzarella and sliced tomatoes. There was no hot bacon or sausage. "We got chips one day. One day out of the whole lot. There was fish, sardines and rice - I was sick to death of looking at rice. There was pasta and salads, none of this was marked (labelled). One night there was a Greek night and they had kebabs, I couldn't eat that. It's the worst holiday I've ever been on." Susan added she couldn't enjoy a drink of her choice during her holiday because she doesn't like ouzo and doesn't drink brandy. She explained that she would normally drink bottled lager or one Bacardi and Coke, which she said would have cost her €9 and would have been a different brand. Join the Daily Record WhatsApp community! Get the latest news sent straight to your messages by joining our WhatsApp community today. You'll receive daily updates on breaking news as well as the top headlines across Scotland. No one will be able to see who is signed up and no one can send messages except the Daily Record team. All you have to do is click here if you're on mobile, select 'Join Community' and you're in! If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. To leave our community click on the name at the top of your screen and choose 'exit group'. If you're curious, you can read our Privacy Notice. She said: "By the time we paid £750 for the holiday, €70 tourist tax for me and my daughter and an extra £450 for both of our meals, I could have been to the Caribbean on that." TUI's website describes holidays at the Lido Corfu Sun Hotel as being "all about the laidback life" where "ping pong and pool are the liveliest activities on the agenda", aside from the occasional live music and Greek night. It also describes the four-star hotel as having its own private patch of beach "just steps away". Susan said there was no entertainment at the hotel which she claimed was "stuck there in the middle of nowhere". She added: "There was a private beach but it was so steep we couldn't get down to it and it was 150 yards from the hotel. "There's a ramp at the side of the hotel that you have to try and pull your case up when you arrive. My daughter was up and down, up and down, trying to pull everyone's case up for them." She also described being disappointed as she was unable to have a second key for her the room she shared with her daughter. Susan said: "I asked for a second key for my daughter because sometimes I get tired in the afternoon and rather than lying in the sun and getting burned. "But if I went up to have a sleep, my daughter wouldn't be able to get into the room. She would have to wake me up to get in. I asked for a second key but I was told 'no, too expensive'." Susan said she normally holidays in Spain with her cousins and would always fly with TUI as she felt comfortable knowing "there's a big company behind you if anything goes wrong." However, she feels she is unable to fly with the company again as she has been left unsatisfied with the holiday provider's response. Susan has been offered £100 in holiday vouchers from TUI, however, she claims some holidaymakers she met while at the hotel have been offered more after complaining. Susan has declined TUI's final offer of £100 vouchers. She added: "In the past I've paid more to get on a TUI flight because if anything happened I've always thought you've got a big company behind you if anything goes wrong. Not anymore. This holiday was a nightmare." A TUI UK & I Spokesperson said: "Our priority is to ensure customers have the best possible holiday experience, so we are sorry to hear that Mrs Edwards felt dissatisfied with her holiday. We have been in touch directly with Mrs Edwards to come to a resolution."
The Herald Scotland
2 days ago
- Entertainment
- The Herald Scotland
This cocktail bar has one of the best views in Edinburgh
My first visit to the bar was actually for Burns Night two years ago when I discovered it through an event they were hosting alongside the Bacardi portfolio Scotch whisky brands: Craigellachie, Aberfeldy and Royal Brackla. The selected drams were paired with different small plates, and it was a lovely way to spend Burns Night. Perhaps not your traditional Burns Night celebration with tartan and haggis, but a great chance to showcase scotch whisky in a modern and fun way. João's Place is continuing their celebration of flavour by pairing food and drinks together as they are just launching their "Taste of João's" menu which includes an aperitivo cocktail and six different dishes where the Brazilian and Japanese influences are combined. Guests also have the option of adding on a drinks package of either paired wines or cocktails. It is definitely bound to be a great night out for those seeking something new and a bit different from their food and drinks. There always seems to be something fun and a bit different to be found on the menu. On this most recent visit, I tried a cocktail that combined the flavours of mint, cinnamon and pineapple, which certainly was unlike anything I have ever tried before, but it had such a refreshing and invigorating taste. Elsewhere, a fun feature on the menu is the "design your own highball" section, which involves picking your Japanese spirit - whisky, gin or vodka -, your season and your mixer. I am definitely coming back to João's Place just to try this out as I'm a big fan of highballs, and especially in the warmer months of the year. I think it is going to be the Japanese whisky paired with the autumn flavours of jasmine, plum and apricot with tonic water for me, but if I am in a different mood, I will let that decide my choices in the moment. If you fancy a small bite with your drinks, there are sushi plates available on the menu from Sushisamba, which is located on the same floor. I can tell you from personal research that sushi goes incredibly well with whisky, but I might be slightly biased, considering these are two of my top favourites in the food and drink world. My whisky of the week is Nikka Coffey Malt, which was one of the very first whiskies I tried from a Japanese whisky company. This whisky is made from 100% malted barley but has been distilled through a Coffey still. This might be the whisky I need to thank for my interest in grain whisky, but compared to many of the single grains I have tried from Scotland, the Coffey Malt has a lovely mix of spices like cloves and cinnamon, rather than a vanilla ice cream note. The spices are balanced out with a soft grassiness and elegant sandalwood.
