Latest news with #BenBellettini
Business Wire
15-05-2025
- Automotive
- Business Wire
Research Commissioned By SoundHound AI Reveals Nearly 80% Of U.S. Drivers Would Rather Order Food Via An In-Car Voice Assistant Than Wait At The Drive-Thru
SANTA CLARA, Calif.--(BUSINESS WIRE)--SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today released findings from a new study revealing that consumers are eager to order food via in-vehicle voice assistants – part of a new shift towards voice commerce. This emerging technology integrates ordering, payments, loyalty, and navigation directly into a car's voice assistant to provide a seamless, hands-free experience powered entirely by voice. According to the independent study of U.S. drivers who use voice assistants while driving or have voice assistants available, 94% regularly place food orders while on the go, but 77% of these – almost 4 in 5 – would rather place their orders using an in-car voice assistant as part of a voice commerce transaction than wait in a traditional drive-thru line. This signals a major opportunity for restaurants to reduce friction, improve customer satisfaction, and boost throughput. SoundHound projects that the potential revenue impact is significant, estimating that in-car voice commerce could unlock up to $63 billion in potential revenue across the industry. The survey suggests that some consumers are growing frustrated with today's drive-thru and app experiences, which often fall short of the speed and simplicity that they expect. Voice AI offers a safer, more convenient solution that enables them to place their orders quickly, skip the line, and engage with QSRs in a more natural way. The appetite for in-vehicle voice ordering climbs even higher for customers that use pre-order via a restaurant app, with 84% saying they'd choose voice commerce over a mobile app interface. Indeed, 63% of all respondents see in-vehicle voice ordering as safer than traditional on-the-go purchasing methods – pointing to a clear desire for more seamless, hands-free ordering. Additional insights from the survey include: 82% of those who make impulsive on-the-go purchases say such purchases are inspired by hunger, creating a strong opportunity for restaurants to attract consumers with proactive suggestions. 73% of all respondents indicated they'd be likely to use in-car voice commerce if available. When presented with the use case of in-route food ordering, 76% were interested. Gen Z (86%) and Millennials (84%) lead the pack, highlighting growing generational demand. 86% of respondents with children say they're interested in voice ordering, suggesting both larger average order sizes for QSRs and added convenience for busy families. 'Consumers want faster, easier, and safer ways to order while on the move – and in-car voice ordering delivers just that,' said Ben Bellettini, SVP of Sales, Restaurants, SoundHound AI. 'It offers a smooth, voice-driven experience that will reshape behavior. For restaurants, it's a powerful way to eliminate friction, increase throughput, and turn every moving vehicle into a potential revenue channel. SoundHound has championed the power of voice commerce for years, and we're excited for what is ahead.' To reserve access for SoundHound's upcoming white paper examining the survey results, please visit: SoundHound will showcase its in-car food ordering platform at the 2025 National Restaurant Association Show, May 17–20 in Chicago, IL at booth 6466. For more information, please visit: Want to meet with a SoundHound expert at the show? Please contact our PR Manager Gianna Arantes at garantes@ About SoundHound AI SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational intelligence, delivers AI solutions that allow businesses to offer superior experiences to their customers. Built on proprietary technology, SoundHound's voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants. The company's various groundbreaking AI-driven products include Smart Answering, Smart Ordering, Dynamic Drive-Thru, and the Amelia Platform, which powers AI Agents for enterprise. In addition, SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, and Autonomics, a category-leading operations platform that automates IT processes, have allowed SoundHound to power millions of products and services, and processes billions of interactions each year for world class businesses. About Big Village This survey was conducted from March 14-25, 2025 among 1210 regular drivers aged 21-65 in the United States, who primarily drive cars model year 2019 and newer who use voice assistant while driving or have voice assistant available. Big Village Insights is a global research and analytics business uncovering not just the 'what' but the 'why' behind customer behavior, supporting clients' insights needs with agile tools, CX research, branding, product innovation, data & analytics, and more. Big Village Insights is part of Bright Mountain Media. Find out more at
Yahoo
13-05-2025
- Business
- Yahoo
SoundHound AI to Showcase Next-Gen Voice AI Solutions at 2025 National Restaurant Association Show
Live demonstrations at Booth #6466 will showcase AI-powered drive-thru, phone, kiosk, and in-car ordering, plus tools that boost staff productivity and speed service SANTA CLARA, Calif., May 13, 2025--(BUSINESS WIRE)--SoundHound AI, Inc. (Nasdaq: SOUN) a global leader in voice artificial intelligence, today announced its participation in the 2025 National Restaurant Association Show, taking place from May 17-20 in Chicago, IL. Attendees can visit Booth #6466 to experience SoundHound's end-to-end, omnichannel voice AI platform, powering fast, seamless ordering and support across front of house, back of house, and off-premise channels, including drive-thru, phone, kiosk, in-vehicle systems, and any other connected devices. SoundHound's display will feature its Dynamic Drive-Thru, featuring a live demo from Burger King UK, as well as Smart Ordering, an AI-powered phone ordering solution. Attendees can also explore Smart Answering, a fully-automated phone assistant that handles inbound calls using business-specific data, and Employee Assist, an AI coach that provides instant answers to restaurant staff on the job. Also on display: Voice Insights, unlocking actionable data from customer conversations, and Smart Lane, our next-gen drive-thru solution designed to accelerate service and reduce wait times. At the center of the showcase is SoundHound's groundbreaking in-car voice commerce platform – the first of its kind to let drivers and passengers order takeout directly from their car's infotainment system. Visitors can experience a live demo, placing real-time orders from SoundHound's restaurant partners, paying hands-free, and navigating to the nearest pickup location, all using their voice. "The National Restaurant Association Show is a key moment for us to demonstrate how voice AI is reshaping restaurant operations," said Ben Bellettini, SVP of Restaurant Sales at SoundHound AI. "From the drive-thru to behind the counter, and even behind the wheel, our solutions increase speed, sales, and employee and consumer satisfaction." This year, SoundHound is joining forces with Acrelec, Elo, Samsung, Stream, and HME, who will be providing first rate displays, enclosures, audio, and headset technology to support SoundHound's demonstrations. "Exceptional customer experiences are built on simplicity, efficiency and consistency — and that's exactly what voice AI and digital displays deliver," said Sara Grofcsik, Head of Sales, Display Division, Samsung Electronics America. "At this year's National Restaurant Association Show, attendees can see how Samsung and SoundHound are transforming everyday moments like self-service ordering into seamless, memorable experiences. Together, we're not just meeting expectations; we're helping define the future of restaurant service." Fore more information, please visit: If you're interested in learning more about SoundHound's voice AI restaurant solutions, please visit: Want to meet with a SoundHound expert at NRA in Chicago? Please contact our PR Manager Gianna Arantes at garantes@ About SoundHound AI SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational intelligence, delivers AI solutions that allow businesses to offer superior experiences to their customers. Built on proprietary technology, SoundHound's voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants. The company's various groundbreaking AI-driven products include Smart Answering, Smart Ordering, Dynamic Drive-Thru, and the Amelia Platform, which powers AI Agents for enterprise. In addition, SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, and Autonomics, a category-leading operations platform that automates IT processes, have allowed SoundHound to power millions of products and services, and processes billions of interactions each year for world class businesses. View source version on Contacts Media Contact Gianna Arantes201-815-9852PR@
Business Wire
13-05-2025
- Business
- Business Wire
SoundHound AI to Showcase Next-Gen Voice AI Solutions at 2025 National Restaurant Association Show
SANTA CLARA, Calif.--(BUSINESS WIRE)--SoundHound AI, Inc. (Nasdaq: SOUN) a global leader in voice artificial intelligence, today announced its participation in the 2025 National Restaurant Association Show, taking place from May 17-20 in Chicago, IL. Attendees can visit Booth #6466 to experience SoundHound's end-to-end, omnichannel voice AI platform, powering fast, seamless ordering and support across front of house, back of house, and off-premise channels, including drive-thru, phone, kiosk, in-vehicle systems, and any other connected devices. SoundHound's display will feature its Dynamic Drive-Thru, featuring a live demo from Burger King UK, as well as Smart Ordering, an AI-powered phone ordering solution. Attendees can also explore Smart Answering, a fully-automated phone assistant that handles inbound calls using business-specific data, and Employee Assist, an AI coach that provides instant answers to restaurant staff on the job. Also on display: Voice Insights, unlocking actionable data from customer conversations, and Smart Lane, our next-gen drive-thru solution designed to accelerate service and reduce wait times. At the center of the showcase is SoundHound's groundbreaking in-car voice commerce platform – the first of its kind to let drivers and passengers order takeout directly from their car's infotainment system. Visitors can experience a live demo, placing real-time orders from SoundHound's restaurant partners, paying hands-free, and navigating to the nearest pickup location, all using their voice. 'The National Restaurant Association Show is a key moment for us to demonstrate how voice AI is reshaping restaurant operations,' said Ben Bellettini, SVP of Restaurant Sales at SoundHound AI. 'From the drive-thru to behind the counter, and even behind the wheel, our solutions increase speed, sales, and employee and consumer satisfaction.' This year, SoundHound is joining forces with Acrelec, Elo, Samsung, Stream, and HME, who will be providing first rate displays, enclosures, audio, and headset technology to support SoundHound's demonstrations. 'Exceptional customer experiences are built on simplicity, efficiency and consistency — and that's exactly what voice AI and digital displays deliver,' said Sara Grofcsik, Head of Sales, Display Division, Samsung Electronics America. 'At this year's National Restaurant Association Show, attendees can see how Samsung and SoundHound are transforming everyday moments like self-service ordering into seamless, memorable experiences. Together, we're not just meeting expectations; we're helping define the future of restaurant service.' Fore more information, please visit: If you're interested in learning more about SoundHound's voice AI restaurant solutions, please visit: Want to meet with a SoundHound expert at NRA in Chicago? Please contact our PR Manager Gianna Arantes at garantes@ About SoundHound AI SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational intelligence, delivers AI solutions that allow businesses to offer superior experiences to their customers. Built on proprietary technology, SoundHound's voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants. The company's various groundbreaking AI-driven products include Smart Answering, Smart Ordering, Dynamic Drive-Thru, and the Amelia Platform, which powers AI Agents for enterprise. In addition, SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, and Autonomics, a category-leading operations platform that automates IT processes, have allowed SoundHound to power millions of products and services, and processes billions of interactions each year for world class businesses.
