Latest news with #BigBasket
Time of India
2 days ago
- Business
- Time of India
BigBasket pilots 10-minute food delivery with Starbucks, Qmin in Bengaluru
Grocery delivery firm BigBasket has entered the rapid food delivery segment, providing 10-minute food delivery service in select locations in Bengaluru . It comes five months after cofounder and chief executive Hari Menon announced on X that the Tata Group-owned firm was expanding its services to food delivery in 2025. He had said in a post in December 2024 that BigBasket would increase its stock keeping units to more than 30,000 in all tier-1 cities, launch pharma deliveries with Tata 1mg, as well as launch a food delivery service. Currently, BigBasket's 10-minute food delivery includes items from Starbucks , a joint venture between Tata Consumer Products and Starbucks Corporation, and Qmin , a food delivery platform owned by Indian Hotels Company Limited (IHCL). Launched in 2020, Qmin is Tata Sons-owned IHCL's food delivery service, which has its own app allowing customers to order food from Tata-owned hotels and restaurants. The service also has Qmin cafe offering bakery and confectionery products along with beverage items across the country. There are 11 such cafes in Bengaluru. Under its 10-minute food delivery service, BigBasket is offering beverages such as coffee, tea and juice, snacks, meal bowls and desserts. ET had reported in February that Tata Sons wasn't too pleased with what it regarded as BigBasket's sluggish response to the rapid rise of quick commerce in the country. Tata Sons also indicated that BigBasket should seek external investors for a proposed round of $1 billion (Rs 8,556 crore) to mount a fightback in this segment, according to people aware of the matter. 10-minute food delivery race Meanwhile, the rapid food delivery segment is seeing increasing demand as quick commerce platforms Zepto (Zepto Cafe), Swiggy (Snacc) and Blinkit (Bistro) are expanding their services and offerings. During its earnings announcement for the fourth quarter of 2024-25, Zomato 's parent Eternal said that it was doubling down on Bistro, its in-house rapid food delivery service, and pivoting away from restaurant partnerships for this service. Bistro is being expanded across Delhi-National Capital Region, Bengaluru and Mumbai, according to people in the know. Bistro now runs more than 100 kitchens in these markets. Swiggy , on the other hand, is scaling up its 10-minute food delivery service Bolt , which relies on select restaurant partners offering limited menus. It also has an offering similar to Bistro, which is called Snacc. On May 23, ET reported that Zepto paused operations of its 10-minute food delivery vertical, Zepto Cafe, in several cities including Delhi, Agra, Chandigarh, Mohali, Amritsar and Meerut owing to supply chain issues. This impacted the operations of 44 Zepto Cafe stores.
Time of India
3 days ago
- Business
- Time of India
BigBasket pilots 10-minute food delivery with Starbucks, Qmin in Bengaluru
Live Events Grocery delivery firm BigBasket has entered the rapid food delivery segment, providing 10-minute food delivery service in select locations in Bengaluru It comes five months after cofounder and chief executive Hari Menon announced on X that the Tata Group-owned firm was expanding its services to food delivery in 2025. He had said in a post in December 2024 that BigBasket would increase its stock keeping units to more than 30,000 in all tier-1 cities, launch pharma deliveries with Tata 1mg, as well as launch a food delivery BigBasket's 10-minute food delivery includes items from Starbucks, a joint venture between Tata Consumer Products and Starbucks Corporation, and Qmin , a food delivery platform owned by Indian Hotels Company Limited (IHCL).Launched in 2020, Qmin is Tata Sons-owned IHCL's food delivery service, which has its own app allowing customers to order food from Tata-owned hotels and restaurants. The service also has Qmin cafe offering bakery and confectionery products along with beverage items across the country. There are 11 such cafes in its 10-minute food delivery service, BigBasket is offering beverages such as coffee, tea and juice, snacks, meal bowls and had reported in February that Tata Sons wasn't too pleased with what it regarded as BigBasket's sluggish response to the rapid rise of quick commerce in the country. Tata Sons also indicated that BigBasket should seek external investors for a proposed round of $1 billion (Rs 8,556 crore) to mount a fightback in this segment, according to people aware of the the rapid food delivery segment is seeing increasing demand as quick commerce platforms Zepto (Zepto Cafe), Swiggy (Snacc) and Blinkit (Bistro) are expanding their services and its earnings announcement for the fourth quarter of 2024-25, Zomato 's parent Eternal said that it was doubling down on Bistro, its in-house rapid food delivery service, and pivoting away from restaurant partnerships for this service. Bistro is being expanded across Delhi-National Capital Region, Bengaluru and Mumbai, according to people in the know. Bistro now runs more than 100 kitchens in these on the other hand, is scaling up its 10-minute food delivery service Bolt, which relies on select restaurant partners offering limited menus. It also has an offering similar to Bistro, which is called May 23, ET reported that Zepto paused operations of its 10-minute food delivery vertical, Zepto Cafe, in several cities including Delhi, Agra, Chandigarh, Mohali, Amritsar and Meerut owing to supply chain issues. This impacted the operations of 44 Zepto Cafe stores.
Kuwait Times
26-05-2025
- Business
- Kuwait Times
In India's congested cities, delivery apps cash in
MUMBAI: In India's sprawling financial hub of Mumbai armies of 'dabbawalas' have for decades crisscrossed the city by foot and bicycle, delivering home-cooked food to office workers who are keen to avoid the searing heat and traffic-snarled streets. Now, across the country, young entrepreneurs are taking that tradition to the next level with the explosion of shopping apps that allow customers to get hold of not only food and drink but anything else from clothes to iPhones — within minutes. The so-called quick commerce apps are redefining the retail game, not only disrupting e-commerce titans such as Amazon with their speed and efficiency but also long-established 'mom and pop' stores which are no longer convenient enough. At a warehouse managed by online grocer BigBasket in central Mumbai, employees work with military-like precision to pull off deliveries in just 10 minutes. These warehouses are known within the industry as 'dark stores', a reference to being closed off to customers. When a new order is received, a worker leaps into action, darting through aisles filled with everything from fizzy drinks to vegetables, packing a bag of groceries handed to a motorbike rider — the modern-day 'dabbawala', Hindi for 'lunchbox man'. Local tech companies have poured in billions to set up these nifty logistical networks across big cities, fuelling India's rapid shopping industry. For millions of customers, it's an easy way to avoid shopping in the sweltering heat — visiting multiple food stalls — and spending hours navigating the country's notorious traffic jams. Growth has been 'very strong', BigBasket co-founder Vipul Parekh told AFP, pointing to forecasts that indicate a compounded annual growth rate of more than 60 percent over the next two to three years. 'When you talk of a large industry transforming and growing at this pace, that is unprecedented,' he said. Delivery apps such as Getir or Jokr have faltered in Europe and the United States in recent years, as pandemic-induced demand wore off and rising inflation pinched customer wallets. But sales in India have soared from $100 million in 2020 to an estimated $6 billion in 2024, according to projections by market analysis firm Datum Intelligence. This could hit $40 billion by the end of the decade, according to investment bank JM Financial. Companies say India's quick commerce's growth is partly down to the sheer scale of people living in tight-packed cities within a roughly two kilometer (one mile) radius of a 'dark store', said Parekh. 'The revenue potential in that catchment is very high,' he said. A lack of many traditional supermarket grocery chains in India aid the business model, he said. Rinish Ravindra, a regular user, admits that they make him 'lazy', but argues that the convenience is unbeatable. 'I just press a bunch of keys and all of it comes delivered to home,' says the 32-year-old, who works in Mumbai's film industry. Local players have made rapid progress but competition is heating up. Amazon is getting its act together, along with Walmart-owned Flipkart and billionaire Mukesh Ambani's Reliance Industries as they belatedly roll out rapid delivery offerings. 'One of the problems with e-commerce players like Amazon is that, until now, they've relied on these big fulfilment centers that sit on the outside or outskirts of cities,' said Satish Meena of Datum Intelligence. 'These aren't suited for rapid delivery, which is why they now need to invest to build their own dark store networks within urban areas.' However, a more crowded industry threatens the sustainability of the sector that has already seen one prominent start-up go bust. 'My sense is that the market is good enough for two to three players,' said Rahul Malhotra of Bernstein, a research firm, adding that the total addressable market may be worth around $50-$60 billion. 'Some of the early movers, with hyperlocal capabilities obviously, have an advantage here.' The sector could also face challenges from thousands of small, family-run shops. The Confederation of All India Traders, a leading industry group that claims to represent over 90 million small businesses, has called for 'a nationwide movement' against newer platforms. Its president likened quick commerce to being a 'modern-day East India Company', a reference to the rapacious British power that began in the 17th century to seize swathes of India, preceding colonial rule. For now, customers are voting with their wallets. 'When I think of groceries I think, 'I can just order it online',' said Ravindra. – AFP
Time of India
26-05-2025
- Business
- Time of India
In India's congested cities, delivery apps cash in
HighlightsThe rise of quick commerce apps in India is transforming the retail landscape, with companies like BigBasket achieving delivery times as short as 10 minutes from their 'dark stores'. India's quick commerce market is projected to grow from $100 million in 2020 to an estimated $6 billion in 2024, with potential to reach $40 billion by the end of the decade, fueled by densely populated urban areas. The Confederation of All India Traders has called for a nationwide movement against quick commerce platforms, likening them to a 'modern-day East India Company' threatening small, family-run businesses. In India's sprawling financial hub of Mumbai armies of "dabbawalas" have for decades crisscrossed the city by foot and bicycle, delivering home-cooked food to office workers who are keen to avoid the searing heat and traffic-snarled streets. Now, across the country, young entrepreneurs are taking that tradition to the next level with the explosion of shopping apps that allow customers to get hold of not only food and drink but anything else from clothes to iPhones -- within minutes. The so-called quick commerce apps are redefining the retail game, not only disrupting e-commerce titans such as Amazon with their speed and efficiency but also long-established "mom and pop" stores which are no longer convenient enough. At a warehouse managed by online grocer BigBasket in central Mumbai, employees work with military-like precision to pull off deliveries in just 10 minutes. These warehouses are known within the industry as " dark stores ", a reference to being closed off to customers. When a new order is received, a worker leaps into action, darting through aisles filled with everything from fizzy drinks to vegetables, packing a bag of groceries handed to a motorbike rider -- the modern-day "dabbawala", Hindi for "lunchbox man". Local tech companies have poured in billions to set up these nifty logistical networks across big cities, fuelling India's rapid shopping industry. - 'Unprecedented' - For millions of customers, it's an easy way to avoid shopping in the sweltering heat -- visiting multiple food stalls -- and spending hours navigating the country's notorious traffic jams. Growth has been "very strong", BigBasket co-founder Vipul Parekh told AFP, pointing to forecasts that indicate a compounded annual growth rate of more than 60 percent over the next two to three years. "When you talk of a large industry transforming and growing at this pace, that is unprecedented," he said. Delivery apps such as Getir or Jokr have faltered in Europe and the United States in recent years, as pandemic-induced demand wore off and rising inflation pinched customer wallets. But sales in India have soared from $100 million in 2020 to an estimated $6 billion in 2024, according to projections by market analysis firm Datum Intelligence. This could hit $40 billion by the end of the decade, according to investment bank JM Financial. Companies say India's quick commerce's growth is partly down to the sheer scale of people living in tight-packed cities within a roughly two kilometre (one mile) radius of a "dark store", said Parekh. "The revenue potential in that catchment is very high," he said. A lack of many traditional supermarket grocery chains in India aid the business model, he said. Rinish Ravindra , a regular user, admits that they make him "lazy", but argues that the convenience is unbeatable. "I just press a bunch of keys and all of it comes delivered to home," says the 32-year-old, who works in Mumbai's film industry. Local players have made rapid progress but competition is heating up. Amazon is getting its act together, along with Walmart-owned Flipkart and billionaire Mukesh Ambani's Reliance Industries as they belatedly roll out rapid delivery offerings. "One of the problems with e-commerce players like Amazon is that, until now, they've relied on these big fulfilment centres that sit on the outside or outskirts of cities," said Satish Meena of Datum Intelligence. "These aren't suited for rapid delivery, which is why they now need to invest to build their own dark store networks within urban areas." - 'Just order it online' - However, a more crowded industry threatens the sustainability of the sector that has already seen one prominent start-up go bust. "My sense is that the market is good enough for two to three players," said Rahul Malhotra of Bernstein, a research firm, adding that the total addressable market may be worth around $50-$60 billion. "Some of the early movers, with hyperlocal capabilities obviously, have an advantage here." The sector could also face challenges from thousands of small, family-run shops. The Confederation of All India Traders, a leading industry group that claims to represent over 90 million small businesses, has called for "a nationwide movement" against newer platforms. Its president likened quick commerce to being a "modern-day East India Company", a reference to the rapacious British power that began in the 17th century to seize swathes of India, preceding colonial rule. For now, customers are voting with their wallets. "When I think of groceries I think, 'I can just order it online'," said Ravindra.
Gulf Today
26-05-2025
- Business
- Gulf Today
India's millions redefine shopping for essentials
In India's sprawling financial hub of Mumbai armies of 'dabbawalas' have for decades crisscrossed the city by foot and bicycle, delivering home-cooked food to office workers who are keen to avoid the searing heat and traffic-snarled streets. Now, across the country, young entrepreneurs are taking that tradition to the next level with the explosion of shopping apps that allow customers to get hold of not only food and drink but anything else from clothes to iPhones — within minutes. The so-called quick commerce apps are redefining the retail game, not only disrupting e-commerce titans such as Amazon with their speed and efficiency but also long-established 'mom and pop' stores which are no longer convenient enough. At a warehouse managed by online grocer BigBasket in central Mumbai, employees work with military-like precision to pull off deliveries in just 10 warehouses are known within the industry as 'dark stores', a reference to being closed off to customers, according to Agence France-Presse. When a new order is received, a worker leaps into action, darting through aisles filled with everything from fizzy drinks to vegetables, packing a bag of groceries handed to a motorbike rider – the modern-day 'dabbawala', Hindi for 'lunchbox man'. Local tech companies have poured in billions to set up these nifty logistical networks across big cities, fuelling India's rapid shopping industry. For millions of customers, it's an easy way to avoid shopping in the sweltering heat – visiting multiple food stalls – and spending hours navigating the country's notorious traffic jams. Growth has been 'very strong', BigBasket co-founder Vipul Parekh told AFP, pointing to forecasts that indicate a compounded annual growth rate of more than 60 per cent over the next two to three years. Sales in India have soared from $100 million in 2020 to an estimated $6 billion in 2024, according to projections by market analysis firm Datum Intelligence, the AFP report says. This could hit $40 billion by the end of the decade, according to investment bank JM Financial. Companies say India's quick commerce's growth is partly down to the sheer scale of people living in tight-packed cities within a roughly two-kilometre (one mile) radius of a 'dark store', said Parekh. 'The revenue potential in that catchment is very high,' he said. A lack of many traditional supermarket grocery chains in India aid the business model, he said. Rinish Ravindra, a regular user, admits that they make him 'lazy', but argues that the convenience is unbeatable. 'I just press a bunch of keys and all of it comes delivered to home,' says the 32-year-old, who works in Mumbai's film industry. Local players have made rapid progress but competition is heating up. Amazon is getting its act together, along with Walmart-owned Flipkart and billionaire Mukesh Ambani's Reliance Industries as they belatedly roll out rapid delivery offerings. However, a more crowded industry threatens the sustainability of the sector that has already seen one prominent start-up go bust. 'My sense is that the market is good enough for two to three players,' said Rahul Malhotra of Bernstein, a research firm, adding that the total addressable market may be worth around $50-$60 billion. 'Some of the early movers, with hyperlocal capabilities obviously, have an advantage here.' The sector could also face challenges from thousands of small, family-run shops. The Confederation of All India Traders, a leading industry group that claims to represent over 90 million small businesses, has called for 'a nationwide movement' against newer platforms. Its president likened quick commerce to being a 'modern-day East India Company', a reference to the rapacious British power that began in the 17th century to seize swathes of India, preceding colonial rule. For now, customers are voting with their wallets. 'When I think of groceries I think, 'I can just order it online',' said Ravindra.
