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Residents welcome eThekwini's debt relief proposal but call for long-term solutions
Residents welcome eThekwini's debt relief proposal but call for long-term solutions

IOL News

time15-05-2025

  • Business
  • IOL News

Residents welcome eThekwini's debt relief proposal but call for long-term solutions

The Bluff Ratepayers and Residents Association said that the eThekwini municipality's proposed 50% debt write-off is a welcome gesture, but it risks being more of a tick-box exercise than a real solution. Image: File GIVEN the economic times, the eThekwini Municipality's proposal to write debt off on ratepayers' utilities service bills has been received with open arms by residents, but they also fired back that the entity needed to tighten-up its overall act. They were referring to the municipality's management and utilisation of its resources, which would help reduce the wasteful expenditure that hampers effective service delivery. The Bluff Ratepayers and Residents Association said that the municipality's proposed 50% debt write-off was a welcomed gesture, but it risked being more of a tick-box exercise than a real solution. Norman Gilbert, chairman of the BRRA said that while it might offer short-term relief to struggling households and businesses, it didn't address the deeper issues causing the debt—like poor service delivery, aging infrastructure, and unaffordable tariffs. Video Player is loading. Play Video Play Unmute Current Time 0:00 / Duration -:- Loaded : 0% Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 0:00 This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Background Color Black White Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Transparent Window Color Black White Red Green Blue Yellow Magenta Cyan Transparency Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Dropshadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done Close Modal Dialog End of dialog window. Advertisement Next Stay Close ✕ Ethekwini councillors gave the special debt relief programme the go-ahead at a council meeting on Wednesday. The water debt as at the end of January 2025 stood at R14.7 billion, which was due to undetected underground leaks and short payments by insurers. The municipality has found that many customers were unable to settle the debt and thus regarded this as irrecoverable. The programme was an initiative aimed at reducing municipal debt by offering residents and businesses a 50% write-off, provided they pay the balance in full before the end of the financial year. Other conditions include that prior to the customer settling the 50% of the arrear debt owed as at January 31, 2025, a customer must settle the entire debt from February 2025 to April 2025. The municipality stated that should a customer not be in a financial position to settle the debt for the months after January 31, 2025, such a customer must then enter into a payment plan not exceeding six months, without making any down payment. The total debtors book for the municipality, as at January 31, 2025 was R36 billion, which grew significantly by R7.9 billion, when compared to January 2024. Government departments and parastatals owe the municipality R1.3 billion. Gilbert stated that the water debt highlights systemic failures that have been ignored for too long. 'Similarly, R9 billion in unpaid rates and billions in household debt show just how unaffordable basic services have become for many residents. This isn't just about non-payment, it is about survival. The situation is worsened by government debt, which sends the wrong message to the public and undermines the municipality's debt recovery efforts,' he said. Gilbert stated that while the debt relief proposal could help reduce the growing debt book, it lacks a long-term plan to prevent the same problem from recurring. Ish Prahladh, chairperson of the eThekwini Ratepayers and Residents Association (ERRA), stated that ratepayers should be given oversight of municipal finances to put an end to tenders, advocate for competent staff and unnecessary overtime expenditure and consultancy fees. 'A municipal debt write-off will definitely benefit residents. Pensioners earn R2,000 but have to pay R6,000 municipal bills at times (and this) makes life impossible for some residents. Hire competent plumbers to rectify the problems in the water department and cut our water losses to zero. Water insurance is pathetic as it does not cover the amount that was lost by the residents," Prahladh said. DAILY NEWS

eThekwini ratepayer associations warn against 'superficial' 50 percent debt relief measure
eThekwini ratepayer associations warn against 'superficial' 50 percent debt relief measure

IOL News

time14-05-2025

  • Business
  • IOL News

eThekwini ratepayer associations warn against 'superficial' 50 percent debt relief measure

The Bluff Ratepayers and Residents Association said that the eThekwini municipality's proposed 50% debt write-off is a welcome gesture, but it risks being more of a tick-box exercise than a real solution. Image: File The Bluff Ratepayers and Residents Association said that the eThekwini municipality's proposed 50% debt write-off is a welcome gesture, but it risks being more of a tick-box exercise than a real solution. Norman Gilbert, chairman of the BRRA said that while it may offer short-term relief to struggling households and businesses, it doesn't address the deeper issues causing the debt—like poor service delivery, aging infrastructure, and unaffordable tariffs. Ethekwini councillors gave the special debt relief programme the go-ahead at a council meeting on Wednesday. The water debt as at the end of January 2025, of R14.7 billion was the biggest contributor, due to undetected underground leaks and short payments by insurers. The municipality has found that many customers are unable to settle these debts and thus regarded this as irrecoverable. The programme is an initiative aimed at reducing municipal debt by offering residents and businesses a 50% write-off, provided they pay the balance in full before the end of the financial year. Other conditions include that prior to the customer settling the 50% of the arrear debt owed as at 31 January 2025, a customer must settle the entire debt from February 2025 to April 2025. The municipality stated that should a customer not be in a financial position to settle the debt for the months after 31 January 2025, that such a customer must enter into a payment plan not exceeding six months, without making any down payment. The total debtors book for the municipality, as of 31 January 2025 was R36 billion which grew significantly by R7.9 billion, when compared to January 2024. Government departments and parastatals owe the municipality R1.3 billion. Gilbert stated that the water debt highlights systemic failures that have been ignored for too long. 'Similarly, R9 billion in unpaid rates and billions in household debt show just how unaffordable basic services have become for many residents. This isn't just about non-payment, it is about survival. The situation is worsened by government debt, which sends the wrong message to the public and undermines the municipality's debt recovery efforts,' he said. Video Player is loading. Play Video Play Unmute Current Time 0:00 / Duration -:- Loaded : 0% Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 0:00 This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Background Color Black White Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Transparent Window Color Black White Red Green Blue Yellow Magenta Cyan Transparency Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Dropshadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done Close Modal Dialog End of dialog window. Advertisement Next Stay Close ✕ Gilbert stated that while the debt relief proposal could help reduce the growing debt book, it lacks a long-term plan to prevent the same problem from recurring. Ish Prahladh, chairperson of the eThekwini Ratepayers and Residents Association (ERRA), stated that ratepayers should be given oversight on municipal finances to put an end to tenders, advocate for competent staff and unnecessary overtime expenditure and consultancy fees. 'A municipal debt write-off will definitely benefit residents. Pensioners earn R2,000 but have to pay a R6,000 municipal bill (and this) makes life impossible for some residents. Hire competent plumbers to rectify the problems in the water department and cut our water losses to zero. Water insurance is pathetic as it does not cover the amount that is lost by the residents," Prahladh said.

Water outage tracker launched on The Bluff
Water outage tracker launched on The Bluff

The Citizen

time22-04-2025

  • General
  • The Citizen

Water outage tracker launched on The Bluff

IN an attempt to be proactive in the face of long-standing water service disruptions, the Bluff Ratepayers and Residents Association (BRRA) has launched a community-led water outage tracker. The tracker is an online platform aimed at improving accountability, identifying infrastructure issues and minimising response times for any future water outages. Also read: Water outages loom over The Bluff BRRA vice chairperson Allison Schoeman labelled the project a strategic step in harnessing community power to address long-term service delivery failures. 'By mapping this outage, we hope to better understand water reticulation patterns and identify weaknesses in the system. Community participation is critical to building evidence-based pressure for change, both now and in the future,' said Schoeman. Tracking in real time: The tracker allows residents to log valuable information about their water supply status, such as: • When the water cut off in their area • If supply restarted briefly and failed once more • Which zones were not influenced • The current water pressure (off, low pressure or restored) This data is analysed to determine how water is being distributed, where bottlenecks are occurring, and which infrastructure zones may be at risk of recurring problems. Why participation still matters: Schoeman urged residents to fill out the tracker even after their water supply has been restored. Post-outage data plays a key role in: •Analysing restoration timelines •Revealing inconsistencies in water distribution •Highlighting areas that experience repeated disruptions The association will continue to use the tracker as a long-term monitoring tool to better prepare for future outages and support community-led interventions. A long-term solution: Rather than a short-term solution, the Water Outage Tracker will be a long-term resilience tool. The BRRA will use the data collected to: •Develop a street-by-street water distribution map •Make a case for infrastructure enhancement •Facilitate better communication and preparedness during future service interruptions 'We are not waiting for answers. We are building them — together,' Schoeman added. Accessing the tracker: Residents can access the tracker via the following link: Everyone is welcome to report, even if their supply is not presently interrupted. Every contribution provides a more accurate picture of the greater situation. A reminder to report officially: It is important to note the BRRA tracker does not substitute official municipal reporting. Residents still need to report water outages to eThekwini Municipality through: Email: Eservices@ WhatsApp: 073 148 3477 Call centre: 080 13 13 013 eThekwini mobile app For more Southlands Sun news, follow us on Facebook, Twitter and Instagram. You can also check out our videos on our YouTube channel or follow us on TikTok. Subscribe to our free weekly newsletter and get news delivered straight to your inbox. At Caxton, we employ humans to generate daily fresh news, not AI intervention. Happy reading!

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