Latest news with #C3
Daily Mirror
a day ago
- Automotive
- Daily Mirror
120,000 cars recalled in major UK alert - your rights and how to get it fixed
This week it's been announced that thousands of Citroën vehicles are to be recalled due to a problem with a faulty airbag - consumer rights expert Martyn James explains what you need to know Every year, hundreds of products in the UK are recalled. In fact, in 2024, 424 items were recalled for various reasons – mostly safety related. Product recalls are expensive for businesses so as a consequence they are not entered in to lightly. However, various laws and regulations ensure that the products and services we purchase are safe to use – and anything that doesn't meet the appropriate standards must be recalled as soon as a problem becomes apparent. This week it's been announced that thousands of Citroën vehicles are to be recalled due to a problem with a faulty airbag. Owners have been told not to drive them while the recall is in place. Citroëns are very popular vehicles in the UK, which means many people are affected and don't know where to turn. So what's going on, what are your rights and what if it takes too long to correct the problem? Here's my guide. Get the best deals and tips from Mirror Money WHATSAPP GROUP: Get money news and top deals straight to your phone by joining our Money WhatsApp group here. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. If you're curious, you can read our Privacy Notice. What's happening with Citroën? Citroën has issued a 'stop drive' recall for C3 and DS3 vehicles due to concerns over a faulty airbag system that has the potential to cause serious harm – even fatalities. Reports from France have suggested that the fault with the airbag has led to upwards of 18 deaths alone. A 'stop drive' warning means exactly that. The company is stating it is not safe to drive your vehicle. This is notable as this kind of recall and warning is extremely rare. The affected vehicles are: Citroën C3 manufactured between 2009 and 2019 Citroën DS 3 manufactured between 2009 and 2016 DS Automobiles DS 3 manufactured between 2016 and 2019 The recall notice affects approximately 120,000 cars in the UK. But because it's some but not all Citroëns, it's not always easy to know if your car is affected. Citroën's parent company, Stellantis, has more information on its website, along with a checker. Just enter in you VIN (vehicle identification number) in to the search box and you will be able to confirm if your car is affected by the recall. However, the company should be contacting you directly, so make sure that you have your address updated on the DVLA website. You can also find out more on the Your vehicle will be repaired for free, as you would expect. But here's the kicker: you could be left without a vehicle for months due to the sheer volume of people affected. What's the problem with the airbag? The Takata Corporation was one of the world 's leading manufacturers of airbags. But back in 2013, it became apparent that defective airbags had led to a number of injuries and deaths. This first recall affected 3.6 million people worldwide. Yet problems continued to be reported. Ultimately, 67 million airbags have been recalled – with 42 million vehicles in the USA alone being affected, the largest vehicle recall in the history of the US. In 2017 the company went bankrupt, but countless vehicles still had the defective airbags installed. So what went so terribly wrong? It turns out that the airbag inflators could explode with so much force, they could send fragments of metal shrapnel into the vehicle. This is all down to the use of ammonium nitrate (yes, the fertilizer one) as a propellant, which can become unstable and degrade as time passes, especially in hot or humid conditions (where many of the French deaths occurred). The degraded propellant can cause the inflator to rupture, leading to serious injury or death. This is so serious, the 'stop drive' notice has to be issued by the company. What are my rights if I'm affected? I've heard from many readers who are concerned about the lack of information about what happens next. First things first: tempting as it may be to drive your car, don't. The risks posed by the faulty airbags are very real and you may be in danger if you do so. f an accident does occur – and you were aware of the recall – you could not only invalidate your insurance, you could also be breaking the law and end up with points or even a full driving ban. Having said that, your insurance company may be able to advise you about options and what you are covered for with your policy. They should also be able to let you know if they will cover the costs of a courtesy car while you wait for a repair. Speaking of courtesy cars, MoneySavingExpert reports that you can request a courtesy car from Stellantis by contacting its helpline on 0800 093 9393. Note that word 'request'. Because of the sheer volume of requests for replacements, you can expect quite a wait unless you have a severe need for a vehicle. Be prepared to explain your personal circumstances – particularly if you are reliant on your vehicle. The business has stated that it will prioritise repairs and courtesy cars based on need. So make it clear why you need your car and the impact on you because you can't drive your Citroën. There is the distinct possibility that the business may not give you a vehicle while you await a repair. While you can hire your own replacement and pursue the company for compensation after the repair, you'll still need to demonstrate that you chose a reasonable, comparable vehicle and that you have notified the company of what you are doing and that you'll be seeking compensation. This kind of reimbursement isn't guaranteed, but if you keep all of your paperwork then you'll be able to make a claim much more effectively. If the business doesn't play ball, you can threaten them with the small claims court. How do I find out about other product recalls? I wrote all about vehicle recalls in my Mirror column just last month. Here's a quick recap of how recalls work. If you want to find out what products have been recalled, start with the Chartered Trading Standards Institute (CTSI) who have product recalls on their website. The Office for Product Safety and Standards (OPSS) is the UK's national product regulator and is part of the Department for Business and Trade (DBT). The OPSS has guidance for consumers on its website and a list of the latest product recalls. The product recalls website gives advice on the three different types of product recall: For specific products that have been sold in the UK and may require you to act to receive a free replacement, repair or refund from the manufacturer or a retailer. Product safety reports – These are for specific products found in the UK where corrective measures other than a recall have either been ordered by an authority or are being undertaken by a business. Product safety alerts – These highlight product categories or sectors in the UK with risks of serious injury or fatality and where immediate steps are requested by OPSS from businesses, authorities and possibly consumers. However, this is where things get complicated. Because of the sheer range of products that are sold, from cars to cauliflower cheese, there are a range of other agencies, regulators and official organisations that set rules around product safety and recalls. As a consequence, you may find more information about specific recalls on the website of one of these organisations, like the Driver and Vehicle Standards Agency (DVSA) for problems with motor vehicles. Martyn James is a leading consumer rights campaigner, TV and radio broadcaster and journalist
Hindustan Times
a day ago
- Automotive
- Hindustan Times
Citroen celebrates 4 years, offers benefits up to ₹2.80 lakh on select models
Citroen India has introduced special celebratory offers across its product range as the brand marks its fourth anniversary in the Indian market. Customers can avail benefits of up to ₹2.80 lakh on models including the Citroen C3, eC3, Basalt, and the Aircross. However, it is important to note that no offers are currently being provided on the brand's flagship model in India, the C5 Aircross. Personalised Offers on Citroen Aircross Check Offers Models including the eC3, the C3, the Aircross and the Basalt are getting a discount in the month of July. All these offers, as listed below, will only be valid until July 31, 2025. Citroen encourages interested buyers to visit their nearest authorised dealership for full information and to check availability. (Also read: Long-term policy continuity and uniformity essential for Indian auto industry's growth: Stellantis India CEO) Citroen C3 benefits The Citroen C3, which was introduced as the brand's second model for India, now comes with benefits of up to ₹1.45 lakh. This particular offer is applicable to the MY25 Shine variant and includes a combination of cash discounts along with loyalty bonuses. For the C3, a buyer would require shelling out anywhere from ₹6.23 lakh to ₹10.21 lakh (ex-showroom), depending on the variant chosen. Citroen eC3 benefits Citroen's only electric model currently available in India, the eC3, is being offered with benefits worth up to ₹40,000 on MY23 stock. For the newer MY25 models, Citroen is providing exchange and loyalty bonuses. Priced from ₹12.90 lakh to ₹13.41 lakh (ex-showroom), the eC3 is based on the same platform as the standard C3 but comes equipped with an all-electric drivetrain. (Also read: Citroen C3 Sport Edition vs C3: Here's what makes the new one different) Citroen Basalt benefits Among all the models, the Citroen Basalt carries the most substantial offer in the lineup. Buyers can avail of benefits amounting to up to ₹2.80 lakh on the MY24 Max AT variant. The Basalt, which holds the distinction of being India's first mass-market SUV Coupe from Citroen, is priced between ₹8.32 lakh and ₹14.10 lakh (ex-showroom). Citroen Aircross benefits The Citroen Aircross is also included in the brand's promotional campaign. MY23 models are available with benefits of up to ₹65,000, while the MY25 Max variant comes with a combination of cash discounts, exchange bonuses, and loyalty benefits. The pricing of the Aircross begins at ₹8.62 lakh and goes all the way up to ₹14.60 lakh (ex-showroom).
Mint
2 days ago
- Automotive
- Mint
Citroen India celebrates 4 years with festive offers up to ₹2.80 lakh across its line-up
Citroen India has rolled out special celebratory offers across its product portfolio as it marks four years in the Indian market. Customers can avail benefits of up to ₹ 2.80 lakh on select models, including the Citroen C3, eC3, Basalt, and Aircross. However, no offers are currently available on the brand's flagship model, the C5 Aircross. All the offers are mentioned below in detail and are valid until July 31, 2025. Citroen recommends interested customers visit their nearest authorised dealerships for complete details and to check availability. Introduced as Citroen's second model for India, the C3 hatchback now comes with benefits of up to ₹ 1.45 lakh. This offer applies specifically to the MY25 Shine variant and includes cash discounts and loyalty bonuses. The C3 is priced between ₹ 6.23 lakh and ₹ 10.21 lakh (ex-showroom), depending on the variant. Citroen's only electric offering in India, the eC3, gets benefits worth up to ₹ 40,000 on MY23 stock. For MY25 models, Citroen is offering exchange and loyalty bonuses. Priced from ₹ 12.90 lakh to ₹ 13.41 lakh (ex-showroom), the eC3 shares its platform with the regular C3 but features an all-electric drivetrain. The Citroen Basalt, India's first mass-market SUV Coupe from the brand, carries the biggest offer among the lineup. Buyers can avail the benefits of up to ₹ 2.80 lakh on the MY24 Max AT variant. The Basalt is priced from ₹ 8.32 lakh to ₹ 14.10 lakh (ex-showroom).
Mint
2 days ago
- Automotive
- Mint
Citroen India celebrates 4 years with festive offers up to ₹2.80 lakh across its line-up
Citroen India has rolled out special celebratory offers across its product portfolio as it marks four years in the Indian market. Customers can avail benefits of up to ₹ 2.80 lakh on select models, including the Citroen C3, eC3, Basalt, and Aircross. However, no offers are currently available on the brand's flagship model, the C5 Aircross. All the offers are mentioned below in detail and are valid until July 31, 2025. Citroen recommends interested customers visit their nearest authorised dealerships for complete details and to check availability. Introduced as Citroen's second model for India, the C3 hatchback now comes with benefits of up to ₹ 1.45 lakh. This offer applies specifically to the MY25 Shine variant and includes cash discounts and loyalty bonuses. The C3 is priced between ₹ 6.23 lakh and ₹ 10.21 lakh (ex-showroom), depending on the variant. Citroen's only electric offering in India, the eC3, gets benefits worth up to ₹ 40,000 on MY23 stock. For MY25 models, Citroen is offering exchange and loyalty bonuses. Priced from ₹ 12.90 lakh to ₹ 13.41 lakh (ex-showroom), the eC3 shares its platform with the regular C3 but features an all-electric drivetrain. The Citroen Basalt, India's first mass-market SUV Coupe from the brand, carries the biggest offer among the lineup. Buyers can avail the benefits of up to ₹ 2.80 lakh on the MY24 Max AT variant. The Basalt is priced from ₹ 8.32 lakh to ₹ 14.10 lakh (ex-showroom). The Citroen Aircross also gets promotional benefits. MY23 models come with up to ₹ 65,000 off, while the MY25 Max variant features a combination of cash, exchange, and loyalty benefits. Prices for the Aircross range from ₹ 8.62 lakh to ₹ 14.60 lakh (ex-showroom).
The Citizen
2 days ago
- Automotive
- The Citizen
Citroën C3 dons working gloves with incoming Hola panel van
Citroën's rival for the Nissan Magnite, Hyundai Grand i10 Cargo, Mahindra XUV 3X0 Xprez and Renault Triber Express will have a stipulated price of below R250 000. C3 Feel has been unveiled as Citroën's answer to the Nissan Magnite Move and Hyundai Grand i10 Cargo. Images: Charl Bosch Officially the entry-level brand within Stellantis South Africa's product portfolio, Citroën used its parent company's Media Connect event at Montecasino in Johannesburg on Wednesday (9 July) to unveil its imminent arrival in the ever-growing car-based commercial vehicle sector. What has changed? Still to be formally launched, but showcased as a type of preview, the Hola panel van utilises the base-spec C3 Plus as its base, with the rear seats removed and replaced by a rubberised flat loading surface. ALSO READ: Citroën C3's affordable price tag a sight for sore eyes Additionally, fitted with protection bars behind the sealed rear windows, the Hola features a honeycomb partition between the front seats and the loading area, as well as a fire extinguisher located underneath the passenger's seat. Same engine and spec Otherwise identical to the regular C3, the Hola has a claimed payload of 386 kg and will come fitted as standard with the same level specification as the Plus, namely the 10-inch infotainment system with Apple CarPlay and Android Auto, 15-inch steel wheels and the seven-inch digital instrument cluster. Interior and spec carries over from the entry-level C3 Feel Electric front windows, air conditioning, six airbags, central locking and ABS, as well as EBD, complete the list of features. A rubberised flat surface replaces the rear seats, with the claimed payload being 386 kg Up front, the normally aspirated 1.2-litre PureTech three-cylinder engine has been retained with outputs of 60kW/115Nm. As ever, drive is routed to the front wheels through a five-speed manual gearbox. Price Resplendent with the same 180 mm of ground clearance as the normal C3, the Hola will make its formal market arrival before year-end at an anticipated starting price of below R250 000. Compared to the regular C3 Feel, the Hola has obscured windows with protection bars inside. Set to rival the Nissan Magnite Move, Hyundai Grand i10 and Venue Cargo, Mahindra XUV 3X0 Xprez and Renault Kiger and Triber Express among others, the C3 Hola's sticker price will include a five-year/100 000 km warranty as standard, with a service plan being an optional extra. NOW READ: Citroën adds boost to C3 range with new flagship turbo automatic
