Latest news with #CXM
Yahoo
a day ago
- Business
- Yahoo
Sprinklr's (NYSE:CXM) Q1 Sales Top Estimates, Quarterly Revenue Guidance Slightly Exceeds Expectations
Customer experience software provider Sprinklr (NYSE:CXM) beat Wall Street's revenue expectations in Q1 CY2025, with sales up 4.9% year on year to $205.5 million. Guidance for next quarter's revenue was better than expected at $205.5 million at the midpoint, 1.4% above analysts' estimates. Its non-GAAP profit of $0.12 per share was 21.6% above analysts' consensus estimates. Is now the time to buy Sprinklr? Find out in our full research report. Revenue: $205.5 million vs analyst estimates of $201.8 million (4.9% year-on-year growth, 1.8% beat) Adjusted EPS: $0.12 vs analyst estimates of $0.10 (21.6% beat) Adjusted Operating Income: $36.74 million vs analyst estimates of $31.9 million (17.9% margin, 15.2% beat) The company slightly lifted its revenue guidance for the full year to $826 million at the midpoint from $822.5 million Management raised its full-year Adjusted EPS guidance to $0.40 at the midpoint, a 2.6% increase Operating Margin: -0.9%, down from 2.9% in the same quarter last year Free Cash Flow Margin: 39.3%, up from 0.8% in the previous quarter Market Capitalization: $2.20 billion 'Our Q1 results reflect solid progress in our transformation to better serve our customers and partners. We are deeply focused on improving our execution and delivering business value to the brands we serve with our AI-native CXM platform. We also generated record free cash flow in the quarter,' said Rory Read, Sprinklr President and CEO. Initially focused only on social media management, Sprinklr (NYSE: CXM) is a leading provider of unified customer experience management software. Reviewing a company's long-term sales performance reveals insights into its quality. Any business can have short-term success, but a top-tier one grows for years. Over the last three years, Sprinklr grew its sales at a 15.3% compounded annual growth rate. Although this growth is acceptable on an absolute basis, it fell slightly short of our standards for the software sector, which enjoys a number of secular tailwinds. This quarter, Sprinklr reported modest year-on-year revenue growth of 4.9% but beat Wall Street's estimates by 1.8%. Company management is currently guiding for a 4.2% year-on-year increase in sales next quarter. Looking further ahead, sell-side analysts expect revenue to grow 2.8% over the next 12 months, a deceleration versus the last three years. This projection doesn't excite us and implies its products and services will see some demand headwinds. Here at StockStory, we certainly understand the potential of thematic investing. Diverse winners from Microsoft (MSFT) to Alphabet (GOOG), Coca-Cola (KO) to Monster Beverage (MNST) could all have been identified as promising growth stories with a megatrend driving the growth. So, in that spirit, we've identified a relatively under-the-radar profitable growth stock benefiting from the rise of AI, available to you FREE via this link. The customer acquisition cost (CAC) payback period measures the months a company needs to recoup the money spent on acquiring a new customer. This metric helps assess how quickly a business can break even on its sales and marketing investments. It's relatively expensive for Sprinklr to acquire new customers as its CAC payback period checked in at 168.9 months this quarter. The company's slow recovery of its sales and marketing expenses indicates it operates in a highly competitive market and must invest to stand out, even if the return on that investment is low. We were impressed by how Sprinklr raised its full-year revenue and EPS guidance, which blew past analysts' expectations. We were also glad its revenue, EPS, and adjusted operating income exceeded Wall Street's estimates. Overall, we think this was a solid "beat-and-raise" quarter. The stock traded up 3.9% to $8.89 immediately following the results. Sprinklr had an encouraging quarter, but one earnings result doesn't necessarily make the stock a buy. Let's see if this is a good investment. The latest quarter does matter, but not nearly as much as longer-term fundamentals and valuation, when deciding if the stock is a buy. We cover that in our actionable full research report which you can read here, it's free.
Yahoo
a day ago
- Business
- Yahoo
Sprinklr: Fiscal Q1 Earnings Snapshot
NEW YORK (AP) — NEW YORK (AP) — Sprinklr, Inc. (CXM) on Wednesday reported a loss of $1.6 million in its fiscal first quarter. The New York-based company said it had a loss of 1 cent per share. Earnings, adjusted for one-time gains and costs, were 12 cents per share. The results exceeded Wall Street expectations. The average estimate of six analysts surveyed by Zacks Investment Research was for earnings of 10 cents per share. The customer experience software developer posted revenue of $205.5 million in the period, also surpassing Street forecasts. Five analysts surveyed by Zacks expected $201.9 million. For the current quarter ending in July, Sprinklr expects its per-share earnings to be 10 cents. The company said it expects revenue in the range of $205 million to $206 million for the fiscal second quarter. Sprinklr expects full-year earnings in the range of 39 cents to 40 cents per share, with revenue ranging from $825 million to $827 million. _____ This story was generated by Automated Insights ( using data from Zacks Investment Research. Access a Zacks stock report on CXM at Sign in to access your portfolio
Yahoo
a day ago
- Business
- Yahoo
Sprinklr: Fiscal Q1 Earnings Snapshot
NEW YORK (AP) — NEW YORK (AP) — Sprinklr, Inc. (CXM) on Wednesday reported a loss of $1.6 million in its fiscal first quarter. The New York-based company said it had a loss of 1 cent per share. Earnings, adjusted for one-time gains and costs, were 12 cents per share. The results exceeded Wall Street expectations. The average estimate of six analysts surveyed by Zacks Investment Research was for earnings of 10 cents per share. The customer experience software developer posted revenue of $205.5 million in the period, also surpassing Street forecasts. Five analysts surveyed by Zacks expected $201.9 million. For the current quarter ending in July, Sprinklr expects its per-share earnings to be 10 cents. The company said it expects revenue in the range of $205 million to $206 million for the fiscal second quarter. Sprinklr expects full-year earnings in the range of 39 cents to 40 cents per share, with revenue ranging from $825 million to $827 million. _____ This story was generated by Automated Insights ( using data from Zacks Investment Research. Access a Zacks stock report on CXM at Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Zawya
2 days ago
- Business
- Zawya
One in every four new enterprise clients in H1 2025 switched from global CXM vendors to Lucidya
RIYADH, Saudi Arabia, (GLOBE NEWSWIRE) -- Lucidya, the region's leading AI Customer Experience Management (CXM) platform, announced that one in every four new enterprise clients in H1 2025 made the switch from global CXM vendors. This milestone underscores a growing shift toward platforms purpose-built for Arabic-speaking markets and region-specific regulatory needs. Clients cite Lucidya's advanced Arabic natural language processing, deep CX focus, and regional expertise as decisive factors. The platform currently supports over 15 Arabic dialects with 92% sentiment analysis accuracy, significantly outperforming global alternatives. A key driver behind this shift is Lucidya's alignment with local data privacy regulations, including compliance with Saudi Arabia's National Cybersecurity Authority (NCA) guidelines and Personal Data Protection Law (PDPL). This makes Lucidya the preferred choice for highly regulated sectors such as government, telecom, and finance. 'Arabic AI accuracy and regional CX leadership are driving this exciting market shift,' said Muhannad Al Shaikh, Chief Commercial Officer at Lucidya. 'Clients choose Lucidya because they see measurable results. Our technology understands context, is fully compliant with local and global regulations, and delivers insights that drive real impact.' This momentum follows a series of strategic leadership appointments earlier this year that have strengthened Lucidya's commercial, product, and go-to-market capabilities, further accelerating regional expansion. About Lucidya Lucidya is an AI-powered unified customer experience platform (CXM) designed to support CX and Marketing leaders in large enterprises, governments, and SMEs across the Arab world. Through the transformative power of AI, Lucidya enables organizations of all sizes to turn raw data into meaningful interactions and actionable insights, allowing them to build human connections and drive real business impact, safely and securely. We are fully compliant with global and regional data privacy and security regulations, including SOC2 for data management standards, and the SDAIA PDPL in KSA. Lucidya also adheres to the NIST Cybersecurity Framework (CSF), ensuring robust risk management practices, and comply with key US data privacy regulations.
Yahoo
3 days ago
- Business
- Yahoo
One in Every Four New Enterprise Clients in H1 2025 Switched From Global CXM Vendors to Lucidya
RIYADH, Saudi Arabia, June 02, 2025 (GLOBE NEWSWIRE) -- Lucidya, the region's leading AI Customer Experience Management (CXM) platform, announced that one in every four new enterprise clients in H1 2025 made the switch from global CXM vendors. This milestone underscores a growing shift toward platforms purpose-built for Arabic-speaking markets and region-specific regulatory needs. Clients cite Lucidya's advanced Arabic natural language processing, deep CX focus, and regional expertise as decisive factors. The platform currently supports over 15 Arabic dialects with 92% sentiment analysis accuracy, significantly outperforming global alternatives. A key driver behind this shift is Lucidya's alignment with local data privacy regulations, including compliance with Saudi Arabia's National Cybersecurity Authority (NCA) guidelines and Personal Data Protection Law (PDPL). This makes Lucidya the preferred choice for highly regulated sectors such as government, telecom, and finance. 'Arabic AI accuracy and regional CX leadership are driving this exciting market shift,' said Muhannad Al Shaikh, Chief Commercial Officer at Lucidya. 'Clients choose Lucidya because they see measurable results. Our technology understands context, is fully compliant with local and global regulations, and delivers insights that drive real impact.' This momentum follows a series of strategic leadership appointments earlier this year that have strengthened Lucidya's commercial, product, and go-to-market capabilities, further accelerating regional expansion. About Lucidya Lucidya is an AI-powered unified customer experience platform (CXM) designed to support CX and Marketing leaders in large enterprises, governments, and SMEs across the Arab world. Through the transformative power of AI, Lucidya enables organizations of all sizes to turn raw data into meaningful interactions and actionable insights, allowing them to build human connections and drive real business impact, safely and securely. We are fully compliant with global and regional data privacy and security regulations, including SOC2 for data management standards, and the SDAIA PDPL in KSA. Lucidya also adheres to the NIST Cybersecurity Framework (CSF), ensuring robust risk management practices, and comply with key US data privacy regulations. CONTACT: For press inquiries please contact: dsalem@ in to access your portfolio
