Latest news with #Cisco
Time of India
6 hours ago
- Business
- Time of India
American Cisco to bolster Ambani's Jio hyperscale ambition, enable large data centres
The US digital communications technology conglomerate Cisco Systems, working with India's Reliance Jio, Bharti Airtel and Vodafone Idea, is well equipped to handle space broadband traffic, following device validation with Elon Musk-owned Starlink, and can now offer end-to-end visibility into the satellite network. In an interaction with ETTelecom's Muntazir Abbas, Guru Shenoy, senior vice president of provider connectivity, Cisco, talks on India's telecom landscape, agile network, agentic AI, public sector business, data centre partnership with Jio, and a recent Starlink validation. Edited excerpts: How are you looking at the opportunities, especially in the telecom space in India? The primary business that service providers have is connectivity. For example, Jio and Airtel in India, want to go big in broadband. So, it needs to be secure and resilient. The other angle is the new devices that we are building with our Cisco 8000 portfolio. These are designed to converge all different kinds of access onto the same box. Now there is a satellite coming into the picture. You need different kinds of equipment often to terminate satellites and bring that onto the router. And then you have cellular radios that are also connected to routers. Oftentimes, these used to be separate devices. What we have done with our newest generation of devices. It can also connect to satellite ground stations all in a single device. Coming to your agile network, you have a bunch of deployments. So, can you just name a few of them? So, the public references we have are Aurelien in Europe, and Colt. We also have Swisscom in Europe. We have Reliance Jio in India. That's another big public reference for us. Cisco 8000 and this agile services networking that I am talking about, the routers, have been adopted. It's the fastest adoption we have seen in the history of Cisco Service Provider Networking. So, the adoption curve has been huge. Cisco has been talking about agentic AI. Are you in discussions with service providers for this? This is very new technology, we have announced. So, the Cisco service provider version of it is called Crosswork, and again, it's part of the agile services networking infrastructure. We have three pieces there. We have routers; we have pluggable connectivity with optical and then we have the automation tool. So, Cisco Crosswork is our brand for the tool that manages service provider networks. Crosswork exists in most major service providers today already. We are bringing AI capabilities into those, and there are two that we have just released. It's a new release, and we are in the labs of most of these customers. By the end of the year, we should have some public references. In India and even globally, there is a lot of conversation happening on space broadband services. Both terrestrial and non-terrestrial networks (NTN) are complementary to each other. How is Cisco as a multinational, gearing up to enable products in the longer run? So, what Starlink does is they bring their satellite connectivity. And they can offer it to end customers. But when they connect the end customers, it goes into space and then comes back to their ground station. They need to connect their ground station to somebody for that traffic to be carried somewhere else, and that somebody is always a service provider. Service providers are connecting their equipment, handing off the traffic to Starlink on one side or taking the traffic from Starlink and then carrying it wherever it needs to be carried, that's the model. The problem has been that these are two completely different networks, so you need a lot of work to integrate that. What we have done is we have done the work of integrating with all these backend satellite providers who want to use satellite connectivity as an option. If they are using Cisco equipment, they can basically pull a document and say, this is how you do the connection and it will all work, because we have already validated the whole thing. Do you act as a bridge between these two? We act as a bridge and we do more, we also give you visibility with our tools, because we have integrated our telemetry with Starlink and vice versa into our tools. So now you can get full end-to-end visibility of what's happening in the network. It looks like just another end-point access connectivity. But what about the device ecosystem? Are the current devices capable enough to handle? Yes, that's part of the validation that we're doing. If there are features we need to do, like sometimes timing and sync, there are some of these features associated with the routers that need to be tweaked, adjusted to handle satellite traffic. We've done all of that work. So, all our routers now can support satellite connectivity. So, what are the use cases that you foresee? There is enough density of homes, and satellites are still not as good for highly dense urban areas. You go to Delhi or Mumbai; it's going to be hard to offer satellites in an effective manner. However, if you go to slightly semi-urban areas or rural areas, it becomes expensive to make fiber or microwave or any of these technologies. So, this is where satellites can be very effective including in mountainous regions because every other technology is challenged. First, you can't put towers everywhere, it's too expensive. Secondly, even if you run things like millimeter wave or some of these other technologies, they are subject to a lot of weather interference and the quality drops. Satellite is much more robust that way, so it's become a very viable technology, and that's why we're seeing adoption. The only challenge is often regulations. So, if the regulatory hurdles are cleared, the adoption will happen. But what about cost efficiency? Because this is something which is viewed as a little expensive. Developing markets like India may not be able to see aggressive adoption. So that remains a challenge in some scenarios, but there are certain use cases. Like if it's rural, the cost advantage shifts to satellite, because it is much cheaper to offer satellite instead of going and putting towers everywhere or laying fiber. What are the enterprise areas for use cases? Defence, mining and all of these, like wherever you need connectivity in fairly remote areas including transportation such as cruise lines and aircraft, all of those offer satellite. There's no other good option there. So those are major industries. But now we are seeing even regular enterprises like shops and grocery stores. They will give you a satellite-based link as a backup. Because oftentimes the satellite model is also a little different. It comes with battery backup. So, if you lose power, for example, you have satellite-based connectivity that keeps going for a few hours. Are you open to working or doing some sort of pilot programs with non-terrestrial network (NTN) providers? Absolutely. It's very complimentary for us because we don't build satellite technology, they don't build terrestrial networks. For us to work together with them is very complimentary. Are there any new discussions going on with service providers? Specific to the India market, we are working with all of them, offering broadband solutions. First, Jio especially has very ambitious plans about growing their broadband subscriber footprint. We are working on the solutions with them for that. Is it a part of any fresh deal, or the work is in progress? The work is in progress already. They are setting up AI infrastructure, Jio Brain and they basically want to be the hyper scaler in India where they want to create large data centers, where they will host AI training, inferencing and cloud-based AI applications. We'll provide data centers, and the connectivity for them. Any other government projects that you are working on with any of the states in India? Tanfinet (Tamil Nadu), Mahanet (Maharashtra), and then there are a few other local initiatives, so we are all part of that, and we continue to be. They are a part of BharatNet . So, we continue to be part of that. There are defence deals that we are involved in also. We have a sizable public sector, and defence engagement. What is the revenue breakup between the public and private sectors? Private sector revenue is higher in India. We have been successful with Reliance Jio, Bharti Airtel, and Vodafone Idea, all three networks. I would say the majority is in the private sector.
Mint
6 hours ago
- Business
- Mint
Adani arm, Nelco, Hughes, BEL in race for Police Network upgrade
India's satellite-based police communication network, Polnet, is set for a major upgrade, and some of the country's biggest tech and defence players have spotted an opportunity. Tata Group's Nelco, Adani's subsidiary Alpha Design Technologies, Hughes, Cisco, and Bharat Electronics Ltd are among the firms eyeing contracts to supply new satellite terminals worth about ₹100-200 crore for the network, two government officials and industry executives in the know said on the condition of anonymity. Police Network or Polnet, a vital, secure communication system like the Internet for India's police and security forces, was launched in 2002. It connects police stations and security forces, including the ones guarding borders or handling emergencies, called the Central Armed Police Forces, all over India through messages, calls, and videos. 'Given the need to have a continuous bandwidth without any disruptions for public protection and disaster relief, the addition of more VSAT (very small aperture) terminals is necessary. The same is part of a broader plan to modernize and expand the nationwide POLNET satellite communication network, ensuring enhanced, more resilient, and continuous communication for India's police and security forces," a government official said, adding that the current plan is to procure about 1,000 more VSAT terminals and related equipment. Also Read: BSNL aims to raise service quality, add customers to boost revenue: Minister VSAT is a small satellite-based communication system used to provide connectivity for police stations, ATMs, and disaster zones in remote areas where regular networks are not available or unreliable. Besides the static VSAT terminals, the government's plan is to also procure flyaway VSATs. These are portable satellite systems that can be easily transported and set up quickly by a couple of security personnel in an emergency, like a natural disaster, to get communication going fast. Security requirements This upgrade is also crucial for strengthening national security, as it will ensure uninterrupted communication for police and security forces during critical operations, especially in remote, border, and insurgency-affected areas. The Directorate of Coordination Police Wireless (DCPW) under the home affairs ministry is leading the effort to enhance Polnet and other projects for secure communications within the armed forces. In April, 10 companies, including Cisco, Hughes, Alpha Design, Nelco, Bharat Electronics, Electronics Corporation of India (ECIL) and Israel-based Gilat Satellite Networks, attended a pre-bid meeting to supply the required terminals and improve the network's connectivity, an industry executive said. The government has extended the deadline to submit bids multiple times. The last date is now 28 August. Similarly, a disaster recovery hub is also being established at the Interstate Police Wireless Transmitting Station in Banaswadi, Bengaluru. The plan is to ensure uninterrupted operations and continuity of communication during disasters and redundancy in case of an emergency at the main hub in Delhi, the second official quoted earlier said. The supplier of the VSAT terminals is required to provide necessary support to integrate this disaster recovery hub with the main hub, the person said. Need for next-gen satellites 'From what we understand, Polnet is currently an established VSAT network operating on older C-band technology. While the current RFP (request for proposal) aims to expand this network, it is equally important for the authorities to consider modernising the system with next-generation solutions such as low-earth orbit (LEO) satellites or high-throughput satellites (HTS)," said Shivaji Chatterjee, chief executive and managing director of Hughes Communications India, a provider of geosynchronous and LEO satellite services in the country. High-throughput satellites provide much faster and more efficient communication. Also Read: Property puzzle traps MTNL debt relief Chatterjee underscored the critical role of satellite connectivity in enabling rapid deployment and communication in remote and Naxal-affected regions. He noted that Hughes has recently deployed portable, suitcase-based satellite terminals to support police operations in Odisha and Chhattisgarh. 'With advancements in LEO technology, we could soon see even more compact, briefcase or backpack-sized terminals ideally suited for on-the-ground field operations," he added. Queries emailed to Adani Enterprises Ltd, Cisco, BEL, ECIL, and DCPW did not elicit a response till press time. Nelco declined to comment on "matters that may involve unpublished price-sensitive or confidential information", according to a response by Ritesh Kamdar, company secretary & head–legal at the Tata Group company. In 2020, the government introduced Polnet 2.0 for high-bandwidth satellite communication, video conferencing capabilities, multimedia support, and improved data sharing and command-control features across all police and paramilitary units in the country. The Polnet currently runs on GSAT (geo-stationary satellite) using a C-band signal with 36 MHz bandwidth, according to the government's tender document to procure VSAT terminals. The satellite is developed by the Indian Space Research Organisation (ISRO). C-Band frequencies are increasingly used to provide 5G mobile broadband services, offering better coverage and penetration, especially in suburban and rural areas. 'The government's move to modernize Polnet by upgrading terminals and establishing a disaster recovery hub is timely and essential," said Anil Prakash, director general of SatCom Industry Association (SIA-India). 'This overhaul can unlock a significant opportunity for India's satcom ecosystem, both in terms of hardware deployment and services." Prakash said the government should prioritize adopting high-throughput satellite capacity, enable interoperability across networks, and consider private sector participation through more flexible procurement frameworks to make the most of this upgrade. Ensuring end-to-end encryption, seamless scalability, and real-time connectivity will be key to building a future-ready communication infrastructure, he said. Also Read: Draft telecom policy proposes incentives for using made-in-India gear In 2002, BEL was selected by the government through a tender process to establish Polnet, according to a defence ministry release dated 3 May 2002. Adani's subsidiary Alpha Design had in 2019 won the contract to supply and install the initial batch of VSAT terminals for Polnet 2.0. The company, which is into design, development and production of defence electronics and avionics equipment, was acquired by Adani Defence Systems, a wholly owned subsidiary of Adani Enterprises, in 2018.
Tahawul Tech
9 hours ago
- Business
- Tahawul Tech
Global study by Cisco shows that hyper-personalisation is mission-critical for CX
Cisco has unveiled the findings of its global study on CX, which showed that AI, hyper-personalisation and proactive engagements are going to be key for enterprises looking to ensure that they continue to deliver first-class CX for their customers. Advancements in artificial intelligence, hyper-personalisation, rich communication services, and unified data are expected to enhance customer loyalty and address rising expectations in the Middle East and beyond. For many organisations, delivering an outstanding CX remains a challenge; a global study conducted by Cisco showed that many customers feel let down by the experiences they receive from brands. Only 25% of customers globally said they were very satisfied with their last service engagement—and 94% have abandoned interactions due to poor experiences. To meet growing customer expectations, businesses in the Middle East are leveraging AI, data analytics, and integrated platforms to improve efficiency, drive customer satisfaction, and support sustainable growth. Ahmad Zureiki, Director of Collaboration Business, Cisco Middle East and Africa, commented: 'As customer experience leaders evaluate their investments, it is important to anticipate what's around the corner, assessing how future developments may impact CX strategy and execution. Leaders in CX are approaching AI technology with a clear, strategic focus – one that prioritises customer impact, agent empowerment, and operational efficiency. The widespread adoption of AI will enhance customer experiences and redefine engagement benchmarks, solidifying its role as a vital component of customer service in the region.' AI agents will revolutionise self-service AI agents will redefine self-service by enabling more intelligent, human-like interactions across voice and digital channels. Unlike traditional virtual assistants, these advanced AI-driven agents will engage customers in natural conversations. They ensure faster and more effective resolutions, while freeing human representatives to handle complex or high-value cases. Brands will increasingly tailor these kinds of agents to reflect their unique values, creating more authentic and emotionally resonant experiences. Additionally, the rise of low-code and no-code tools will make AI more accessible, allowing non-technical employees to deploy and refine artificial intelligence solutions easily. With AI adoption accelerating, leading companies are already leveraging AI agents at a significantly higher rate than their competitors, emphasising its role in shaping superior customer experiences. In fact, Cisco's global study showed that 79% of 'CX Leaders' (companies with the highest business performance) have an AI virtual agent, whereas 7% of 'CX Laggards do' (companies typically slower to adopt new ideas, technologies, or trends). Hyper-personalisation will become mission critical for CX AI will revolutionise personalisation by helping organisations extract valuable insights from customer data to anticipate needs, tailor experiences, and drive upsell opportunities. Businesses will leverage AI to create hyper-personalised journeys that seamlessly transition between automated and human-assisted interactions, enhancing CX and fostering long-term loyalty. A key element of this transformation is proactive communication. Brands that engage customers with timely, automated messages will reduce friction, resolve issues before they arise, and strengthen relationships. As AI adoption grows, these proactive, personalized experiences will set new customer expectations, with CX leaders already leveraging AI at a significantly higher rate than their competitors. It is notable that 61% of CX Leaders deliver proactive communications using AI. Rich Communication Services (RCS) adoption will skyrocket Rich Communication Services (RCS) will see a surge in adoption as its support on both iPhone and Android expands its global reach. With its ability to deliver rich media, interactive messaging, and two-way engagement, RCS is poised to become the industry standard for business communication. Brands will leverage its advanced features for promotions, reminders, and seamless interactions while benefiting from improved security through end-to-end encryption and verified sender profiles. As businesses recognize its value, RCS will play a crucial role in building customer trust and elevating digital engagement. CX data will have to become unified Unifying customer data will be essential for delivering AI-driven, hyper-personalised experiences across multiple channels, including RCS. While large organisations face challenges in consolidating data from disparate sources, achieving a holistic customer view will be fundamental to optimizing CX. By integrating data from various systems, businesses will empower AI and human agents with real-time insights, enabling faster resolutions and more seamless interactions. Moreover, a comprehensive understanding of customer needs will maximize AI's potential, allowing brands to anticipate issues, proactively engage customers, and provide trust. With unified data, organisations can identify trends, reduce friction points, and refine experiences at every touchpoint. As the CX landscape and customer expectations continue to evolve, Webex by Cisco is helping to bridge the digital divide with an AI-powered, self-learning contact center that delivers unmatched self-service, empowers agents with essential tools, and connects data to drive real business results. By equipping agents with real-time insights, journey data, and context for each customer, organisations can strive to not only meet but exceed expectations, delivering the best experience, every time.
TECHx
9 hours ago
- Business
- TECHx
Cisco Predicts AI-Led Shift in Customer Experience
Home » Emerging technologies » Artificial Intelligence » Cisco Predicts AI-Led Shift in Customer Experience Cisco has revealed predictions for a major transformation in customer experience (CX), driven by artificial intelligence, hyper-personalization, and unified data. The company reported that advancements in AI and communication technologies are set to enhance customer loyalty and meet rising expectations across the Middle East and beyond. According to a global study conducted by Cisco, delivering an exceptional CX remains a challenge for many organizations. Only 25% of customers globally said they were very satisfied with their last service interaction. Moreover, 94% reported abandoning interactions due to poor experiences. To meet growing expectations, businesses in the region are adopting AI, integrated platforms, and data analytics to improve efficiency and drive customer satisfaction. Ahmad Zureiki, Director of Collaboration Business, Cisco Middle East and Africa, stated that CX leaders are approaching AI with a strategic focus that prioritizes customer impact, agent support, and operational efficiency. He emphasized that the widespread use of AI will redefine service engagement benchmarks. Cisco reported that AI agents will play a critical role in revolutionizing self-service. These advanced virtual agents will offer more human-like interactions across digital and voice channels. They will help resolve issues faster and allow human representatives to focus on complex cases. Companies will also tailor these agents to reflect their brand values. Cisco highlighted that: 79% of CX leaders already use AI virtual agents. Only 7% of CX laggards have adopted such tools. The company also revealed that hyper-personalization will be mission-critical. AI will enable businesses to extract insights, anticipate needs, and tailor experiences. Proactive communication, powered by AI, will help brands resolve issues before they occur and enhance customer relationships. Cisco found that 61% of CX leaders use AI to deliver proactive communications. The adoption of Rich Communication Services (RCS) is also expected to surge. With support across Android and iOS, RCS allows for rich media, interactive messaging, and secure communication. Cisco said RCS will become essential for trusted digital engagement. Unifying customer data will be key to enabling these capabilities. Cisco noted that integrating data from various systems allows agents and AI tools to access real-time insights. This supports faster resolutions and smoother interactions while helping brands anticipate issues and reduce friction. Cisco concluded that Webex is helping bridge the digital gap through AI-powered, self-learning contact centers. These solutions empower agents with context, journey data, and tools to consistently exceed customer expectations.
Globe and Mail
10 hours ago
- Business
- Globe and Mail
Public Safety and Security Market Advance Technology, Future Scope, Growing Trends, Outlook, Global Size, Share And Forecast -2029
"Cisco (US), Honeywell (US), Motorola Solutions (US), IBM(US), Siemens(Germany), NEC(Japan), Thales(France), Hexagon(Sweden), Ericsson(Sweden), Huawei (China), Atos (France), Idemia(France), General Dynamics(US), ESRI(US), L3harris Technologies (US), Alcatel-Lucent Enterprise(France), Bae Systems(UK), Verint Systems(US)." Public Safety and Security Market by Solution (Critical Communication, C4ISR, Biometric Security, Surveillance, Emergency and Disaster Management, Cybersecurity), Application (Homeland, Critical Infrastructure, Transportation) - Global Forecast to 2029. The global public safety and security market is expected to expand at a compound annual growth rate (CAGR) of 11.0% from USD 520.8 billion in 2024 to USD 878.2 billion by 2029. Advanced safety measures like biometric security and video monitoring are being implemented by governments in the United States, Canada, the United Kingdom, and Germany in response to evolving security concerns in the form of terrorism and other crimes. Other technological forces, such as IoT, AI, and Big Data, are also updating public safety strategies by improving emergency response capabilities and surveillance. Download PDF Brochure@ By Offering, the services segment will grow at the highest CAGR during the forecast period. The service segment is expected to be growing at the highest CAGR in the public safety and security market during the forecast period, mainly due to managed services. This segment is expected to witness substantial growth in demand with the increasing adoption of cloud-based delivery models, such as SaaS, which allows agencies to reduce upfront costs. This, in turn, demands specialized services in supporting programs for digital transformation and laying innovative cross-domain security solutions that embed detection capacities of artificial intelligence (AI), the Internet of Things (IoT), and big data analytics There is an increasing demand for constant monitoring, maintenance, and management of any public safety systems, as more and more agencies turn their attention and strategic priorities to their respective mission-critical applications. That double-digit growth rate of the service segment overall, and especially in managed services, highlights this major player in allowing the penetration of advanced public safety technologies. By Services, the Professional Services segment will grow at the highest market size during the forecast period. The multiple services are offered through the professionals, specialists, and experts in supporting businesses. The professional services encompass design and consulting, training and education, support and maintenance, and installation and integration. Experts utilize advanced expertise, overall approach, and experience for meeting the organization's needs for security. The vendors of services provide individual implementation, risk assessments, and deployment of public safety and security solutions by following industry proven best practices. IBM, Huawei, and Honeywell Technologies are just a few of the leading vendors in the public safety and security market offering professional services. By region, Asia Pacific will grow at the highest CAGR during the forecast period. Security spending in the Asia Pacific region is rising, with the growing intensity of various threats. For example, India, Japan, and Singapore have, each in their turn, established new national cyber-security policies against sophisticated threats. Increasing terrorist and cyberattacks have driven countries like India, China, Australia, Malaysia, and Singapore towards the adoption of advanced public safety and security systems. Extensive surveillance and heightened perimeter systems are the options China can turn to in the pursuit of security in Xinjiang Uyghur Autonomous Region. Due to the rapid urbanization in this region, the primary technologies that will be in demand are sophisticated surveillance, crowd management, and emergency response technologies. Besides, rising crime rates and economic growth help boost law enforcement and security infrastructure spending. In addition, disasters are quite common in the APAC region, so the compulsion toward disaster preparedness solutions is increasing. The ongoing massive infrastructure projects open opportunities for further security improvements in protecting airports, ports, and critical infrastructure. Governments are investing a lot in public safety and advanced technology and training, but the challenge now is to balance it with data privacy concerns. Smart city initiatives with complex security systems and traffic management are on the evolutionary path, with a thrust on cybersecurity due to growing digital dependencies. Improved border security and revamped emergency response services raise concerns regarding mitigating security threats of varied dimensions in this region. Request Sample Pages@ Unique Features in the Public Safety and Security Market The public safety and security market is uniquely characterized by the integration of cutting-edge technologies such as artificial intelligence (AI), facial recognition, drones, and predictive analytics. These technologies enhance situational awareness, automate threat detection, and support real-time decision-making for law enforcement and emergency response teams. A distinguishing feature of this market is its focus on safeguarding critical infrastructure such as transportation systems, energy grids, and public buildings. Specialized surveillance systems, access control, and cyber-physical security measures are tailored to prevent potential attacks or disruptions. The market relies heavily on sophisticated command and control centers that integrate inputs from various security devices and sensors. These systems offer centralized monitoring and management of public safety operations, enabling seamless coordination between police, fire departments, and emergency medical services. A critical aspect of public safety operations is robust and interoperable communication networks. The market includes solutions that ensure secure, real-time communication across agencies and jurisdictions, such as LTE and 5G-based public safety networks, satellite communications, and mission-critical push-to-talk (MCPTT) systems. Major Highlights of the Public Safety and Security Market The public safety and security market is experiencing strong growth due to increasing global threats such as terrorism, cyberattacks, and civil unrest. Additionally, rapid urbanization has amplified the need for intelligent safety systems to manage larger populations and complex urban infrastructure. Governments worldwide are heavily investing in public safety infrastructure as part of smart city projects. This includes funding for surveillance networks, intelligent traffic control, emergency communication systems, and integrated command centers, boosting market demand significantly. A major highlight is the expanding use of AI, machine learning, and big data analytics for proactive threat detection, real-time monitoring, and predictive policing. These technologies are transforming traditional safety models into data-driven, responsive systems. There is a growing trend of public-private collaboration in building and operating security infrastructure. Private technology firms are increasingly working with governments to deploy and manage surveillance, cybersecurity, and emergency response solutions, expanding the market ecosystem. With increasing digitization of infrastructure, the convergence of cyber and physical security has become a focal point. Solutions that integrate cybersecurity with physical access controls and surveillance are gaining traction to address sophisticated hybrid threats. Inquire Before Buying@ Top Companies in the Public Safety and Security Market Cisco (US), Honeywell (US), Motorola Solutions (US), IBM(US), Siemens(Germany), NEC(Japan), Thales(France), Hexagon(Sweden), Ericsson(Sweden), Huawei (China), Atos (France), Idemia(France), General Dynamics(US), ESRI(US), L3harris Technologies (US), Alcatel-Lucent Enterprise(France), Bae Systems(UK), Verint Systems(US), SAAB AB(Sweden), Nice(Isreal), Teltronic(Spain), Secure Passage(Kansas), Fotokite(Switzerland), Onsolve(US), Barrier1 Systems(US), IOTAS(India), Veoci(US), Cityshob(Israel) are some of the key players operating in the global Public Safety and Security market. IBM mainly contributes to public safety and security through the full solution portfolio that targets law enforcement and emergency management agencies. IBM uses state-of-the-art technology in fusing data, analysis, and artificial intelligence to minimize intervention times and facilitate agency coordination. Public safety solutions from IBM aid agencies in overcoming affiliated hurdles, thus helping the agencies in collecting, storing, and analyzing mission-critical data. IBM optimizes solutions for the management of incidents to optimize operations and consumable resources. The underlying key technologies laid down in the baselines of tools promote AI, machine learning, and other innovative tools, which ensures system predictive analysis and automated threat detection. IBM public safety solutions generally enable maximum operational effectiveness in the building of safer communities and improve the effectiveness of public safety. Cisco plays a pivotal role in public safety and security improvement through a wide range of solutions for law enforcement, emergency management agencies, and smart city projects. Cisco is using advanced technology in data integration, analytics, and artificial intelligence to allow for better coordination among agencies and faster response times. Cisco's public safety solutions support numerous challenges through the collection, storage, and advanced analytics of video surveillance and weather information, which supports enhanced situational awareness and decision-making, automated incident detection, real-time situational awareness, secure mobile communications, and video surveillance with access control. Cisco promotes strong cybersecurity in all its products with network, cloud, endpoint security, and advanced threat protection. Honeywell Honeywell is an American multinational conglomerate headquartered in Charlotte, North Carolina. The company operates in four primary business areas: aerospace, building automation, industrial automation, and energy and sustainability solutions. Founded in 1906, Honeywell has evolved into a Fortune 500 company, ranking 115th in 2023. As of 2023, it employs approximately 95,000 people worldwide. In 2023, Vimal Kapur was appointed as the Chief Executive Officer, succeeding Darius Adamczyk, who continues as Chairman. Motorola Motorola Solutions is an American technology and communications company headquartered in Chicago, Illinois. Established as the legal successor to Motorola, Inc. in 2011 after the spinoff of its mobile phone division, the company focuses on mission-critical communications, command center software, video security, and access control solutions. Its product portfolio includes public safety radio systems, body-worn cameras, video surveillance systems, and two-way radios for various markets. As of 2023, Motorola Solutions employs approximately 21,000 people. Siemens Siemens is a German multinational technology conglomerate headquartered in Munich. Founded in 1847, it is Europe's largest industrial manufacturing company, focusing on industrial automation, distributed energy resources, rail transport, and health technology. Siemens operates through principal divisions such as Digital Industries, Smart Infrastructure, Mobility, and Financial Services. As of 2023, the company employs approximately 320,000 people worldwide and reported revenues of around €78 billion. Roland Busch serves as the Chief Executive Officer.
