Latest news with #CommonwealthBank
Courier-Mail
3 days ago
- Business
- Courier-Mail
Commonwealth Bank customers experiencing issues with PayID, BSB transfers
Don't miss out on the headlines from Money. Followed categories will be added to My News. Commonwealth Bank customers have been left frustrated this afternoon after a system issue disrupted transfers via NetBank and the CommBank app. Commbank confirmed the problem in a statement released on Friday, reassuring customers it was working to fix an issue affecting outgoing payments. 'You may be unable to make transfers between your accounts or pay someone using PayID or BSB and account number in NetBank and the CommBank app,' the statement read. 'Thanks for your patience. We are sorry for the inconvenience.' The bank later released a statement saying the issue had been resolved at 2pm. Commonwealth Bank customers have been left frustrated this afternoon after a system issue disrupted transfers via NetBank and the CommBank app. Picture: NCA NewsWire/Bianca De Marchi The bank confirmed the problem in a statement released on Friday, reassuring customers it was working to fix an issue affecting outgoing payments. Users trying to transfer money have reported seeing a pop-up message saying: 'Something's gone wrong. Try again a little later.' The outage has triggered a spike in complaints, with around 400 users logging issues on tracking site DownDetector. Despite the disruption to digital transfers, CommBank said customers are still able to use their cards for payments and access cash via ATMs. Commbank informed the issue 'was restored at 2pm'. 'We have fixed an issue affecting some transfers from CommBank accounts,' a statement read. 'Customers can now make transfers between accounts and pay using PayID or BSB and account number in NetBank and the CommBank app. Payments using cards and ATMs were not affected. We are sorry for the inconvenience and thank customers for their patience.' Nevertheless, criticism has been flooding in online, with some customers declaring they will be switching banks. 'So over Commonwealth Bank, I've lost track of how many times this has happened over the years,' one woman wrote on Facebook next to a picture of an error message on her Netbank. 'This time I'm changing banks, not being able to access my own money when I need to pick my car up from the mechanics is infuriating. I'm out in the cold with a baby ffs. They were having problems last night too, Commonwealth Bank, fix your sh**!' There were many more angry customers commenting under a post on Commonwealth Bank's Facebook page. 'Commbank down again, do you people have an IT department, or just winging it? Total disgrace,' he said. 'Standing in line trying to transfer money, bloody over it,' another wrote. Originally published as Commonwealth Bank customers furious after widespread issues with PayID, BSB transfers
Herald Sun
3 days ago
- Business
- Herald Sun
Commonwealth Bank customers experiencing issues with PayID, BSB transfers
Don't miss out on the headlines from Money. Followed categories will be added to My News. Commonwealth Bank customers have been left frustrated this afternoon after a system issue disrupted transfers via NetBank and the CommBank app. Commbank confirmed the problem in a statement released on Friday, reassuring customers it was working to fix an issue affecting outgoing payments. 'You may be unable to make transfers between your accounts or pay someone using PayID or BSB and account number in NetBank and the CommBank app,' the statement read. 'Thanks for your patience. We are sorry for the inconvenience.' The bank later released a statement saying the issue had been resolved at 2pm. Commonwealth Bank customers have been left frustrated this afternoon after a system issue disrupted transfers via NetBank and the CommBank app. Picture: NCA NewsWire/Bianca De Marchi The bank confirmed the problem in a statement released on Friday, reassuring customers it was working to fix an issue affecting outgoing payments. Users trying to transfer money have reported seeing a pop-up message saying: 'Something's gone wrong. Try again a little later.' The outage has triggered a spike in complaints, with around 400 users logging issues on tracking site DownDetector. Despite the disruption to digital transfers, CommBank said customers are still able to use their cards for payments and access cash via ATMs. Commbank informed the issue 'was restored at 2pm'. 'We have fixed an issue affecting some transfers from CommBank accounts,' a statement read. 'Customers can now make transfers between accounts and pay using PayID or BSB and account number in NetBank and the CommBank app. Payments using cards and ATMs were not affected. We are sorry for the inconvenience and thank customers for their patience.' Nevertheless, criticism has been flooding in online, with some customers declaring they will be switching banks. 'So over Commonwealth Bank, I've lost track of how many times this has happened over the years,' one woman wrote on Facebook next to a picture of an error message on her Netbank. 'This time I'm changing banks, not being able to access my own money when I need to pick my car up from the mechanics is infuriating. I'm out in the cold with a baby ffs. They were having problems last night too, Commonwealth Bank, fix your sh**!' There were many more angry customers commenting under a post on Commonwealth Bank's Facebook page. 'Commbank down again, do you people have an IT department, or just winging it? Total disgrace,' he said. 'Standing in line trying to transfer money, bloody over it,' another wrote. Originally published as Commonwealth Bank customers furious after widespread issues with PayID, BSB transfers
ABC News
3 days ago
- Business
- ABC News
CBA customers hit by transfer glitch, ASX finishes the day higher — as it happened
Commonwealth Bank customers reported problems with electronic transfers from their accounts, while stock markets digested the latest US tariff developments. US stocks gained despite an appeals court ruling that has, at least temporarily, reinstated the Trump administration's "Liberation Day" tariffs on virtually every nation. Australian stocks also gained, finishing the day up +0.3% at 8,435. Look back on the trading day with the ABC business and markets blog. Disclaimer: this blog is not intended as investment advice.
News.com.au
3 days ago
- Business
- News.com.au
Hundreds of CommBank customers unable to send money transfer or pay people
Hundreds of CBA customers were unable to transfer money between accounts or pay people using their NetBank or CommBank app for several hours on Friday. The issue affected transfers from CommBank accounts and took several hours before the services were restored about 2pm. Customers who tried to transfer money between their account or pay people using PayID or BSB and an account number from the app received an error message, 'Something's gone wrong. Try again a little later.' Payments made at an ATM through the outage were unaffected. An update on the bank's website said the issue affecting some transfers had now been fixed. 'We are sorry for the inconvenience. Thank you for your patience,' the statement said. More than 400 customers reported a problem with fund transfers and online banking on Down Detector. Frustrated customers commented it was the second time the outage had occurred in the past month. 'Transfers are down again,' one person commented. 'Transferring funds doesn't work and sending doesn't work and the question bot (is) down,' another person said. 'Second time in about a month Commonwealth Bank has gone down,' a person said.
News.com.au
3 days ago
- Business
- News.com.au
Commonwealth Bank customers furious after widespread issues with PayID, BSB transfers
Commonwealth Bank customers have been left frustrated this afternoon after a system issue disrupted transfers via NetBank and the CommBank app. Commbank confirmed the problem in a statement released on Friday, reassuring customers it was working to fix an issue affecting outgoing payments. 'You may be unable to make transfers between your accounts or pay someone using PayID or BSB and account number in NetBank and the CommBank app,' the statement read. 'Thanks for your patience. We are sorry for the inconvenience.' The bank later released a statement saying the issue had been resolved at 2pm. Users trying to transfer money have reported seeing a pop-up message saying: 'Something's gone wrong. Try again a little later.' The outage has triggered a spike in complaints, with around 400 users logging issues on tracking site DownDetector. Despite the disruption to digital transfers, CommBank said customers are still able to use their cards for payments and access cash via ATMs. Commbank informed the issue 'was restored at 2pm'. 'We have fixed an issue affecting some transfers from CommBank accounts,' a statement read. 'Customers can now make transfers between accounts and pay using PayID or BSB and account number in NetBank and the CommBank app. Payments using cards and ATMs were not affected. We are sorry for the inconvenience and thank customers for their patience.' Nevertheless, criticism has been flooding in online, with some customers declaring they will be switching banks. 'So over Commonwealth Bank, I've lost track of how many times this has happened over the years,' one woman wrote on Facebook next to a picture of an error message on her Netbank. 'This time I'm changing banks, not being able to access my own money when I need to pick my car up from the mechanics is infuriating. I'm out in the cold with a baby ffs. They were having problems last night too, Commonwealth Bank, fix your sh**!' Another wrote under a post on Commonwealth Bank's Facebook page. 'Commbank down again, do you people have an IT department, or just winging it? Total disgrace,' he said.
