Latest news with #DubaiCustoms
Zawya
22-05-2025
- Business
- Zawya
Dubai Customs strengthens leadership in digital transformation
Dubai – Dubai Customs has reaffirmed its ongoing dedication to enhancing its operations and services, as well as advancing digital transformation, by adopting and refining the highest international standards in managing government operations and services. These efforts are rooted in the use of advanced technology and artificial intelligence and form part of a broader strategic direction that aims to deliver customs programs and systems aligned with the emirate's vision to harness cutting-edge digital tools. The ultimate goal is to lead in government innovation, design services that elevate quality of life, and further establish Dubai as a global center for trade, logistics, and pioneering public services. These efforts were recognized with Dubai Customs receiving the 'Best Pioneering Initiative' award from the Hamdan bin Mohammed Program for Government Services, for its Cross-Border E-Commerce initiative. This initiative significantly enhances service quality by introducing innovative solutions that increase efficiency and deliver tangible benefits to users. The program reinforces Dubai's position as a smart city and a premier global e-commerce destination by providing proactive and instant customs clearance services, elevating the online shopping experience. Dr. Hussam Juma, Director, Service Innovation Department at Dubai Customs, emphasized that implementing global best practices in operations and service management has cultivated an optimal environment that strengthens coordination across departments, enhancing their overall performance in a sustainable way. These improvements contribute to time and effort savings and strengthen trust in the services offered. He highlighted the role of advanced technologies such as artificial intelligence and blockchain in improving the department's services, in line with Dubai's overarching strategy to be among the world's top cities for innovative government services. To drive these goals, Dubai Customs has implemented a holistic system of continuous improvement methodologies, including Six Sigma, Kaizen, Lean, and the Dubai Model Centre for enhancing government services. These tools have been adapted specifically to suit the customs sector, resulting in improved operational efficiency, reduced costs, and better service delivery. Supporting the strategic vision of Dubai's government for smart and connected services, Dubai Customs adopted the '360 Services' policy – a unified platform that places the customer at the heart of service design and delivery. These combined efforts have led to remarkable outcomes, including a reduction of more than 61% in service completion time thanks to enhanced process optimization. Additionally, the department achieved an impressive 99.6% electronic service adoption rate, enabling a smooth and efficient digital transformation. These achievements reflect the true impact of service development strategies and digital transformation initiatives. By aligning them with Dubai's strategic objectives, Dubai Customs is helping to propel the emirate toward its ambition of becoming the world's foremost provider of digital government services.
Zawya
19-05-2025
- Business
- Zawya
1276 nationals apply for Dubai Customs' training and scholarship programs
Dubai – Dubai Customs concluded its active participation in the 2025 National Service Career Fair, held at the Dubai Exhibition Centre in Expo City Dubai from 12 to 14 May. The department's stand attracted significant interest, receiving 1,529 visitors, and 1,276 UAE nationals applied for the training programs and scholarships offered by Dubai Customs during the event. Dubai Customs participated with the aim of attracting national talent and introducing them to its flagship training program, "Masar 33," which includes three key initiatives designed to empower youth and provide promising career paths. The program includes academic scholarships, offering opportunities to enroll in specialized university programs in trade, customs, and logistics, as well as a master's program in digital trade and supply chain management, which currently has 14 enrolled students. In addition, the professional customs inspector training program was launched to strengthen the capabilities of high school graduates through a seven-month intensive training course aimed at preparing them to join the customs inspection workforce. To date, the program has attracted 84 Emiratis. Dubai Customs also launched a logistics sector training program through the Dubai Logistics Academy, aimed at equipping Emirati talent with the skills needed to work in logistics services companies, thereby enhancing their career prospects and expanding their professional horizons. At the close of the fair, Khamis Al Muhairi, Acting Director of the Human Resources Department at Dubai Customs, highlighted the strong interest from young Emiratis in the training programs. He affirmed that the Dubai Logistics Academy plays a vital role in opening new pathways for nationals to work in trade, logistics, and security sectors, with a focus on attracting outstanding national talent. This, in turn, strengthens their role in sustainable development and supports Dubai Customs' strategic goals in alignment with the country's vision to empower youth and boost their contribution to national progress.
Hi Dubai
19-05-2025
- Business
- Hi Dubai
Dubai Showcases Digital Leadership at GITEX EUROPE x Ai Everything 2025 in Berlin
Dubai is set to spotlight its digital transformation journey on the global stage as Digital Dubai leads the city's participation in GITEX EUROPE x Ai Everything 2025, taking place from May 21 to 23 at Messe Berlin. Organising the Dubai Pavilion, Digital Dubai will present innovations from 12 leading government and private entities, including Dubai Police, Dubai Customs, the Mohammed Bin Rashid Space Centre, and platinum partners e& and Emaratech. The goal: highlight Dubai's digital excellence, foster global collaboration, and share the city's AI-driven achievements with the world. Hamad Obaid Al Mansoori, Director-General of Digital Dubai, said the city's presence at the event reaffirms its role as a model in digital innovation. 'Our leadership has consistently affirmed that Dubai's experience is a model to be shared globally,' he stated. Among the key technologies being showcased is the Dubai Dashboard, an AI-powered platform that offers real-time insights across city sectors. Also featured are Dubai Monitor, which uses AI to predict anomalies, and DubaiFAL, which gauges public sentiment through advanced data analytics. Other services on display include Smart Employee, an app streamlining HR functions for over 76,000 government employees, and DubaiNow, which offers digital access to more than 320 services. UAE PASS, the national digital identity solution, will also be presented, with over 15,000 services integrated across 358 entities. GITEX EUROPE is part of the global GITEX network, launched during GITEX GLOBAL 2023 in Dubai. The 2025 edition offers Dubai a key opportunity to exchange knowledge, explore global best practices in AI and digitalisation, and strengthen international partnerships aligned with the Sustainable Development Goals. News Source: Emirates News Agency
Al Bawaba
13-05-2025
- Business
- Al Bawaba
Dubai Customs empowers Emirati talent through Masar 33 at National Service Career Fair
Dubai Customs is participating in the National Service Career Fair 2025, taking place from May 12 to 14 at the Dubai Exhibition Center in Expo City Dubai. The aim is to attract national service recruits and graduates and provide them with access to high-impact training programs and specialized scholarships. This participation spotlights Dubai Customs' flagship initiative Masar 33, which features three key programs designed to prepare and empower Emiratis for promising career paths in both the public and private Masar 33 initiative includes:An academic scholarship program that offers participants the chance to earn university degrees in fields such as trade, customs, and logistics, including a master's in digital trade and supply chain management. Fourteen students are currently enrolled.A professional training program for customs inspectors, which has welcomed 84 Emirati high school graduates who undergo seven months of intensive training before taking on inspection duties.A logistics sector training track, created to prepare citizens for roles in logistics service companies through collaboration with the Dubai Logistics Al Ghaffari, Executive Director, Human Resources Division at Dubai Customs, said:'Our involvement in the National Service Career Fair reinforces our dedication to supporting the country's Emiratization goals by delivering world-class training programs. Masar 33 equips participants with essential customs and logistics knowledge and real-world experience, helping them enter the workforce and contribute meaningfully to the goals of the Dubai Economic Agenda D33.'Khamis Al Muhairi, Acting Director of the Human Resources Department, highlighted the strong interest shown by young Emiratis in Dubai Customs' training offerings. He emphasized that this enthusiasm reflects the success of the department's strategy in attracting and nurturing national talent.'The partnership with private sector companies through the Dubai Logistics Academy creates valuable opportunities to train and prepare Emiratis for roles in the commercial, logistics, and security sectors, enhancing their contribution to sustainable economic growth,' he said. Al Muhairi also noted that Dubai Customs' booth at the fair will be open to national service recruits throughout the event, showcasing the available training programs and scholarship options. These offerings are designed to help participants sharpen their skills and enter the job market with greater confidence and effectiveness. © 2000 - 2025 Al Bawaba ( Signal PressWire is the world's largest independent Middle East PR distribution service.
Zawya
12-05-2025
- Business
- Zawya
Dubai Customs empowers Emirati talent through Masar 33 at National Service Career Fair
Dubai – Dubai Customs is participating in the National Service Career Fair 2025, taking place from May 12 to 14 at the Dubai Exhibition Center in Expo City Dubai. The aim is to attract national service recruits and graduates and provide them with access to high-impact training programs and specialized scholarships. This participation spotlights Dubai Customs' flagship initiative Masar 33, which features three key programs designed to prepare and empower Emiratis for promising career paths in both the public and private sectors. The Masar 33 initiative includes: An academic scholarship program that offers participants the chance to earn university degrees in fields such as trade, customs, and logistics, including a master's in digital trade and supply chain management. Fourteen students are currently enrolled. A professional training program for customs inspectors, which has welcomed 84 Emirati high school graduates who undergo seven months of intensive training before taking on inspection duties. A logistics sector training track, created to prepare citizens for roles in logistics service companies through collaboration with the Dubai Logistics Academy. Mohammed Al Ghaffari, Executive Director, Human Resources Division at Dubai Customs, said: 'Our involvement in the National Service Career Fair reinforces our dedication to supporting the country's Emiratization goals by delivering world-class training programs. Masar 33 equips participants with essential customs and logistics knowledge and real-world experience, helping them enter the workforce and contribute meaningfully to the goals of the Dubai Economic Agenda D33.' Khamis Al Muhairi, Acting Director of the Human Resources Department, highlighted the strong interest shown by young Emiratis in Dubai Customs' training offerings. He emphasized that this enthusiasm reflects the success of the department's strategy in attracting and nurturing national talent. 'The partnership with private sector companies through the Dubai Logistics Academy creates valuable opportunities to train and prepare Emiratis for roles in the commercial, logistics, and security sectors, enhancing their contribution to sustainable economic growth,' he said. Al Muhairi also noted that Dubai Customs' booth at the fair will be open to national service recruits throughout the event, showcasing the available training programs and scholarship options. These offerings are designed to help participants sharpen their skills and enter the job market with greater confidence and effectiveness.
