Latest news with #EasyJet
Scottish Sun
15 hours ago
- Scottish Sun
Scots EasyJet passengers sleep on airport floor in Bulgaria after ‘eggy smell' forces flight to make emergency landing
Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) SCOTS passengers were forced to sleep on an airport floor after an 'eggy smell' forced the emergency landing of their plane. The flight from Dalaman in Turkey to Edinburgh took off on Tuesday night and was expected in Scotland at 12.45am on Wednesday. Sign up for Scottish Sun newsletter Sign up 2 The Easyjet flight was forced to land due to an 'eggy smell' 2 The holimakers were in Dalaman, Turkey But two hours into the journey, the plane made a U-turn over Serbia and landed in Sofia, Bulgaria due to the foul stench. The crew had already flown their hours for the day so another aircraft had to be sent from London Gatwick to pick up the weary Scots families returning from their sunshine breaks. Some chose to sleep on the sirport floor after hotels took hours to secure - and families were told they would have to pay for the transit costs themselves. At around 5.30am, Scott Duncan and his wife, Emily Powell, were told accommodation had been found for them; however, they'd have to pay for transport to the premises. They told STV News: 'Check out times were between 10am to 11am, along with paying for transport there and back, and needing to be at the airport for 3pm to pass security for a 5pm flight, we decided it was better to stay in the airport overnight. 'After sleeping on the floor for an hour after being refused seating from the Costa staff, eventually they opened the seating at 7am and allowed us chairs to sleep on. 'We have had nowhere to store our luggage and still no word on food or water, as well as airport staff reporting that there has been no word from an EasyJet representative. 'We have barely slept, are extremely dehydrated and provided very weak air conditioning in over 30-degree weather.' Scott's wife, Emily, added: 'We can clearly understand that it is not the cabin crew or the pilot's fault as they were making sure that we were safe, and this is completely on EasyJet.' Vicky Walker, who noticed a 'foul smell' prior to landing, said passengers were assured that accommodation, water and food would all be handled by the UK airline. Drunk offshore worker causes carnage on Scotland-bound easyJet flight after partner dumps him But the 37-year-old from Forfar, Angus, says she spent the night in the Bulgarian airport. She said: 'We were offered a hotel room, but we had to make our own way there, to then be told we would need to check out of the hotel at 10am. 'My friend and I didn't have the money to pay for it, so we ended up in the airport with others. We haven't been offered any water or food and have had no information given to us at all. 'Just a horrendous experience. Needless to say, I won't be travelling with EasyJet again. 'I'm shattered and it just put a total dampener on my holiday.' The flight, EZY3282 is expected to land in Edinburgh around 7pm today. EasyJet has been contacted for comment.
STV News
17 hours ago
- STV News
Scots sleep in Bulgarian airport after 'eggy smell' forces plane emergency landing
Passengers were forced to sleep in a Bulgarian airport after an Edinburgh-bound flight had to make an emergency landing due to an 'eggy smell'. The EasyJet flight EZY3282 from Dalaman, Turkey, to the Scottish capital took off at 9.55pm UK time and was due to arrive at around 12.45am on Wednesday morning. But around two hours into the journey, the aircraft made a U-turn over Serbia following a reported technical issue and landed in Sofia, Bulgaria. Those onboard told STV News staff said the plane was being diverted due to an 'unusual smell' described as 'eggy'. After landing, passengers were informed that they needed to spend the night in the Bulgarian capital because the cabin crew had worked their due hours. EasyJet previously told STV News that accommodation and meals were provided to those impacted, but affected passengers say they slept in the airport and haven't been supplied with water or food. After queuing at the check-in desks, passengers were informed that hotels had denied them spaces, and airport staff had to contact hotel managers directly to seek accommodation. Passengers claimed staff said they were unable to provide food and drink vouchers because EasyJet representatives had not contacted them. At around 5.30am, Scott Duncan and his wife, Emily Powell, were told accommodation had been found for them; however, they'd have to pay for transport to the premises. 'Check out times were between 10am to 11am, along with paying for transport there and back, and needing to be at the airport for 3pm to pass security for a 5pm flight, we decided it was better to stay in the airport overnight,' he told STV News. 'After sleeping on the floor for an hour after being refused seating from the Costa staff, eventually they opened the seating at 7am and allowed us chairs to sleep on.' Mr Duncan said they were issued new boarding passes to download but the EasyJet app crashed when trying to access them or the customer service option. He said that they had still not been able to check in an hour before the scheduled departure. iStock 'We have had nowhere to store our luggage and still no word on food or water, as well as airport staff reporting that there has been no word from an EasyJet representative,' Mr Duncan said. 'We have barely slept, are extremely dehydrated and provided very weak air conditioning in over 30-degree weather.' Passengers still feel 'left in the dark,' with a flight scheduled to leave at 5pm on Wednesday being delayed for a further three hours Scott's wife, Emily, added: 'We haven't been provided any information and have had to find out from friends and family about certain things that are happening. 'We are having to contact EasyJet first to find out information. They are not coming to us and they are completely leaving us in the dark. 'We can clearly understand that it is not the cabin crew or the pilot's fault as they were making sure that we were safe, and this is completely on EasyJet.' Vicky Walker, who noticed a 'foul smell' prior to landing, said passengers were assured that accommodation, water and food would all be handled by the UK airline. But the 37-year-old from Forfar says she spent the night in the Bulgarian airport. 'We were offered a hotel room, but we had to make our own way there, to then be told we would need to check out of the hotel at 10am,' she said. 'My friend and I didn't have the money to pay for it, so we ended up in the airport with others. We haven't been offered any water or food and have had no information given to us at all. 'Just a horrendous experience. Needless to say, I won't be travelling with EasyJet again.' 'I'm shattered and it just put a total dampener on my holiday.' Another passenger told STV News her family had to book their own accommodation despite EasyJet informing them that the situation was 'under control' and to 'hang tight'. While 'kids slept on the floor', the mum called the airline for the fourth time. She was told that ground staff were 'dealing' with affected passengers; however, there were reportedly no employees in the area. She told STV News: 'We collected bags then made our way through to arrivals which was chaos, there were no staff at all present in the arrivals hall or departures, just a police officer in each who had no information. 'I called EasyJet various times and each time was told to hang tight they were sorting it out and someone would be on their way soon. 'After two hours and no sign of anyone I asked EasyJet if we could book our own hotel, they said it was all under control and if we booked our own they would not reimburse us for it. 'The airport was completely closed and the one vending machine wasn't working. It was hot and there was no access to food or water and still no staff around. Kids sleeping everywhere and all miserable.' Eventually, the family booked accommodation for themselves before heading back to the airport later in the day. The mum added: 'I'm really glad they got us off the plane safely and are sending a new plane but I'm extremely disappointed with how EasyJet has let everyone down. 'Just want to get our little one home it's been a long two days for her.' EasyJet has been contacted for comment. Get all the latest news from around the country Follow STV News Scan the QR code on your mobile device for all the latest news from around the country
Daily Record
18 hours ago
- Daily Record
Edinburgh EasyJet flight makes emergency landing in Bulgaria after passengers report 'smell'
Passengers onboard the flight were travelling from Turkey to Edinburgh when they were forced to land. An Edinburgh-bound easyJet flight was forced to make an emergency landing at a Bulgarian airport after technical difficulties, with passengers reporting a 'disgusting smell'. At around 9.55pm UK time last night, easyJet flight EZY3282 from Dalaman, Turkey, to the Scottish capital took off and was due to arrive at around 12.45am on Wednesday morning. However, the aircraft was forced to make a U-turn over Serbia and land in Sofia, Bulgaria, roughly two hours into the journey following a reported technical issue. EasyJet confirmed that the plane is due to complete the remainder of the journey later today. Karen was a passenger on the flight after having been on a week-long holiday with her 71-year-old mother and 10-year-old niece in Turkey. The 42-year-old from Drumchapel in Glasgow claimed that the plane was diverted due to a "disgusting" smell. She said: "Two hours into our flight, everybody started smelling this horrible smell. It smelled of a dirty nappy. It was disgusting. "It clearly went all the way through to the cockpit because the pilot got on the tannoy and spoke to the whole plane. "He told us that he had never smelled anything like this in all his years as a pilot and we would have to divert to Bulgaria so it could be investigated." EasyJet have claimed that they passengers, who required it, were provided accommodation and meals. A spokesperson from the company said: 'Flight EZY3282 from Dalaman to Edinburgh diverted to Sofia due to a technical issue and as a precaution. 'The aircraft landed safely in Sofia and we did all we could to minimise the impact of the disruption, providing hotel accommodation and meals for those who required them. 'The safety of our customers and crew is easyJet's highest priority we would like to apologise to customers for the inconvenience caused.' EasyJet were asked if the technical issue were plumbing issues, but no guidance was provided. Earlier this month, in a separate incident, we reported that a man had been arrested and charged after a "disturbance" on board an eastJet flight to Glasgow. Police were alerted to the mid-air incident on a flight from London Stansted to Glasgow Airport at 8.35pm on Thursday, July 10. Cops were called to the airport after the airline raised concerns over a disruptive passenger onboard. Moments after the flight touched down in Scotland, cops boarded the aircraft and arrested and charged a 34-year-old man in connection. He appeared at Paisley Sheriff Court the following day. In court, he was named as Craig Brolley, from Glasgow. He was charged with three counts of assault, one count of assault to injury and behaving in a threatening and abusive manner. Brolley was also charged with endangering the safety of an aircraft, acting in a disruptive behaviour and being drunk on an aircraft. He made no plea and the case was committed for further examination. Brolley was granted bail with his next appearance in court to be confirmed. Join the Daily Record WhatsApp community! Get the latest news sent straight to your messages by joining our WhatsApp community today. You'll receive daily updates on breaking news as well as the top headlines across Scotland. No one will be able to see who is signed up and no one can send messages except the Daily Record team. All you have to do is click here if you're on mobile, select 'Join Community' and you're in! If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. To leave our community click on the name at the top of your screen and choose 'exit group'.
Daily Record
18 hours ago
- Daily Record
Edinburgh easyJet flight makes emergency landing due to technical issues
Passengers onboard the flight reported the sudden appearance of a 'disgusting smell'. An Edinburgh-bound easyJet flight was forced to make an emergency landing at a Bulgarian airport after technical difficulties, with passengers reporting a 'disgusting smell'. At around 9.55pm UK time last night, easyJet flight EZY3282 from Dalaman, Turkey, to the Scottish capital took off and was due to arrive at around 12.45am on Wednesday morning. However, the aircraft was forced to make a U-turn over Serbia and land in Sofia, Bulgaria, roughly two hours into the journey following a reported technical issue. EasyJet confirmed that the plane is due to complete the remainder of the journey later today. Karen was a passenger on the flight after having been on a week-long holiday with her 71-year-old mother and 10-year-old niece in Turkey. The 42-year-old from Drumchapel in Glasgow claimed that the plane was diverted due to a "disgusting" smell. She said: "Two hours into our flight, everybody started smelling this horrible smell. It smelled of a dirty nappy. It was disgusting. "It clearly went all the way through to the cockpit because the pilot got on the tannoy and spoke to the whole plane. "He told us that he had never smelled anything like this in all his years as a pilot and we would have to divert to Bulgaria so it could be investigated." EasyJet have claimed that they passengers, who required it, were provided accommodation and meals. A spokesperson from the company said: 'Flight EZY3282 from Dalaman to Edinburgh diverted to Sofia due to a technical issue and as a precaution. 'The aircraft landed safely in Sofia and we did all we could to minimise the impact of the disruption, providing hotel accommodation and meals for those who required them. 'The safety of our customers and crew is easyJet's highest priority we would like to apologise to customers for the inconvenience caused.' EasyJet were asked if the technical issue were plumbing issues, but no guidance was provided. Earlier this month, in a separate incident, we reported that a man had been arrested and charged after a "disturbance" on board an eastJet flight to Glasgow. Police were alerted to the mid-air incident on a flight from London Stansted to Glasgow Airport at 8.35pm on Thursday, July 10. Cops were called to the airport after the airline raised concerns over a disruptive passenger onboard. Moments after the flight touched down in Scotland, cops boarded the aircraft and arrested and charged a 34-year-old man in connection. He appeared at Paisley Sheriff Court the following day. In court, he was named as Craig Brolley, from Glasgow. He was charged with three counts of assault, one count of assault to injury and behaving in a threatening and abusive manner. Brolley was also charged with endangering the safety of an aircraft, acting in a disruptive behaviour and being drunk on an aircraft. He made no plea and the case was committed for further examination. Brolley was granted bail with his next appearance in court to be confirmed. Join the Daily Record WhatsApp community! Get the latest news sent straight to your messages by joining our WhatsApp community today. You'll receive daily updates on breaking news as well as the top headlines across Scotland. No one will be able to see who is signed up and no one can send messages except the Daily Record team. All you have to do is click here if you're on mobile, select 'Join Community' and you're in! If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. To leave our community click on the name at the top of your screen and choose 'exit group'.
The Irish Sun
19 hours ago
- The Irish Sun
EasyJet horror as crew member is ATTACKED by passenger on runway before fleeing & hiding in airport after flight from UK
AN EasyJet passenger has attacked a crew member on touchdown before fleeing through the terminal. The thug struck the frontline worker as the plane doors opened on arrival in Spain from Gatwick airport. 3 Cops are still hunting the rogue hooligan who assaulted the EasyJet worker Credit: Splash 3 Irate passengers are seen stuck in the gangway for 90 minutes Credit: Supplied The traumatised cabin crew flyer suffered shoulder injuries and was unable to work the return leg, sparking travel chaos. Without a full quota of staff, a number of passengers had to be ditched from Flight EZY8110 from Alicante to London. Cops are still hunting the rogue hooligan who assaulted the EasyJet worker, after he fled through the terminal. Airline bosses had to seek volunteers to miss the flight back to the UK on the same aircraft. Read more about travel here Jon Lockett, 57, of Bromley, south east London, a passenger on the outgoing flight, said; "Passengers were unhappy with the initial lack of information as we were left stranded in a hot gangway for 90 minutes. "We knew something was going on as there were frantic calls on the ground crew's walkie talkies. "Then the crew told us what had happened and everyone calmed down and were very understanding." One passenger waiting for the flight back to Gatwick said: "We were delayed for two hours while they sorted it out. Most read in The Sun "The attacker from the incoming flight had sprinted off the plane and gone into hiding in the airport. "When we finally boarded, the pilot explained to us why we'd been delayed. 3 A number of passengers had to be ditched from the flight Credit: Alamy "EasyJet managed to get about 15 volunteers to take an alternative flight home and they were offered hotel accommodation if they couldn't go that day." An aviation source said: "If the attack had happened during the flight, pilots would call ahead to have police ready to meet the aircraft and deal with the passenger. "But it all happened after touching down and the passenger ran for it before stunned colleagues could do anything." A spokesperson for the airline refused to give further details or comment on what might have prompted the attack. They said: 'Due to a passenger behaving disruptively onboard the previous flight, a cabin crew member was unable to operate flight EZY8110 from Alicante to London Gatwick. Travel chaos as TWO flights have mid-air emergencies within A MINUTE at major UK airport "We absolutely do not tolerate violent behaviour onboard and are supporting the crew member who was subject to this unacceptable behaviour. "In line with operating procedures, this meant the flight capacity had to be reduced and so we sought volunteers not to travel who we rebooked on alternative flights and provided hotel accommodation and compensation in line with regulations. "While this was outside of our control, we are sorry for the inconvenience caused and thank customers for their understanding." It is not understood that an arrest has been made in connection with the cabin crew attack. EasyJet told The Sun: 'Due to a passenger behaving disruptively onboard the previous flight, one of the cabin crew was unable to operate flight EZY8110 from Alicante to London Gatwick on 18th July. 'We do not tolerate this kind of unacceptable behaviour onboard and are supporting the crew member.'
