Latest news with #Evri
Press and Journal
21 hours ago
- Business
- Press and Journal
Neighbours raise concerns plans to breathe new life into a derelict pub site in Elgin will block their driveways
Welcome to Planning Ahead – our weekly round-up of the latest proposals across Moray. Sit back and enjoy all of the most interesting planning news. In this week's edition, plans to transform a toilet block into a cafe at Cooper Park in Elgin have been approved. Neighbours have objected to proposals to breathe new life into a derelict pub site in Elgin which has lain empty for almost six years. And a battery storage facility could be built just outside of Elgin. But first, we look at the arrival of a dog grooming salon at Threaplands Garden Centre. Plans have been approved for a dog grooming unit on the site of the Threaplands Garden Centre on the outskirts of Lhanbryde. The Portakabin-style unit will be behind an existing two-metre fence next to the car park. Owners of the garden centre have agreed to lease the land solely for this purpose. Pooch Pod owner Alison Tewnion is behind the proposals. Meanwhile, there will be a gate in the fence to access the unit and two dedicated parking spaces for people to arrive to drop off or pick up their pets. Opening hours will be 9am to 5pm from Monday to Friday. The unit will have a small toilet inside for the owner and a wash sink for dog grooming. The dog owners will not be permitted access to stay in the unit while their dogs are being groomed. It is hoped clients will also pop into the garden centre to have a browse or a coffee before picking up their pets again. Now a building warrant has been submitted for £3,000 worth of drainage work to serve the portacabin. In December 2020, Pooch Pod owner Alison Tewnion opened up her business in her garden shed after being made redundant at Evri. Since then her business has been a hit. In 2022, she moved into Moycroft House in Elgin after outgrowing a unit at Pinefield Parade. She previously told the Press and Journal: 'It never crossed my mind to set up this business as I was so used to my job at the delivery firm. 'However, I love it and I wouldn't change it for the world.' The British Legion wants to make alterations to improve the Buckie branch's kitchen. According to a building warrant, the work could cost around £15,000 at the building at 65 High Street. S Reid Design is representing the British Legion in the process. Opdenergy UK wants to build a battery storage facility just outside Elgin. The building is proposed on land near the town's Quarrywood. It comprises of battery storage units, ancillary buildings and equipment and other works. Developers estimate the facility could hold 49.9MW, which is enough to power about 9,000 homes for a year. Planning permission is sought for 30 years. A rundown toilet block in Elgin's Cooper Park will be given a major makeover. Moray Council has been given the go-ahead to transform the loos beside the bowling green in the popular park into a cafe. The proposals are part of the wider regeneration project funded by £18.3m from the UK Government's Levelling Up Fund. This transformation will include an extension to the building and alterations to turn it into a cafe. Meanwhile, the facility will also have changing places toilet to support park users. The cafe will have indoor and outdoor seating with improvements to enhance the toilets and the visitor experience at Cooper Park. Now detailed design work and broader procurement is expected to be completed by autumn 2025 with construction in early 2026. In April, we revealed how Springfield Properties wanted to build eight new flats on the former Pinegrove Hotel site in Elgin. The land has been empty for almost six years. Each apartment will have an open plan kitchen and living area, two large bedrooms and plenty of storage. Now four neighbours have objected to the plans. They say the proposals show the development would block access to their driveways. One added: 'The plans also close off access to Balado and Avalon by placing a footpath, bin store and car parking spaces across their driveways. 'How will Springfield guarantee access to the four properties mentioned above during the construction phase?' Another described it as 'not acceptable' with proposals reducing them to what looked to be just a footpath and loss of vehicular access. Meanwhile, concerns have been raised the communal bins could encourage vermin and gulls leading to environmental issues if not properly maintained. The Pinegrove Hotel on Pinefield Crescent was a well-known watering hole for locals before it closed down in 1999. The building played host to countless wedding celebrations and parties over its long history. The former bar was most recently used as a place of worship by the Elgin Community Church. Then in 2019 demolition crews moved in and bulldozed the building. Since then, the land near two takeaways and housing has fallen into disuse. Today it is overgrown with weeds and is used by some as a dumping ground for rubbish.
BBC News
3 days ago
- Business
- BBC News
'My parcel was stolen after Evri dumped it,' says Lincoln woman
Parcel couriers need to take more accountability for their deliveries, says a woman whose birthday present for her daughter was stolen after being left on the Selmi, from Lincoln, said her parcel was delivered by Evri but was taken soon after it had been "dumped" in full view of the rest of the street."It's just carelessness. They don't care. It's not theirs, is it?" she Evri spokesperson said: "We've apologised to Krystal that her daughter's birthday present didn't arrive and offered a goodwill gesture as her experience fell short of the high standards we expect." Doorbell camera footage shared with the BBC shows a man taking the parcel from the doorstep on 8 Selmi, 36, said she believed that if more care had been taken when it was delivered, it would not have been stolen."They had just dumped it on the doorstep," she said. "A few hours later, it was gone. It was stolen."The parcel contained a pair of shoes for her daughter."I was really angry, really upset. I'd saved my money over a couple of months to pay for these shoes she desperately wanted," she said."Now we haven't got them, and I can't replace them." Ms Selmi said the courier told her she should contact Vinted, where she had bought the shoes, for a refund."It's like Evri are trying to pass the buck on to the senders," she weeks after the incident, Ms Selmi said it nearly happened said an Evri courier failed to ring her doorbell while she was in and left another package in plain sight on her doorstep."What if I had not have been here? Would it have been gone again?" she said. A spokesperson for Evri apologised for Ms Selmi's experience, and said her first port of call should be with the retailer."In line with the Consumer Rights Act 2015, the retailer or sender is responsible for the parcel being safely received," Evri said."Any issue should be raised directly with the retailer or sender. If there is an issue with a delivery – as there was in this case – we work closely with the retailer to ensure the matter is resolved, whether that is a refund or a replacement."A spokesperson for Vinted said: "Members can contact Vinted for any issues with their parcels and we can contact the shipping provider on their behalf to investigate."We're sorry to hear that the parcel was not delivered to a safe place. As the parcel was ultimately not safely received by the member, we have processed a refund."Listen to highlights from Lincolnshire on BBC Sounds, watch the latest episode of Look North or tell us about a story you think we should be covering here.
Scottish Sun
4 days ago
- Business
- Scottish Sun
Evri confirms big change to parcel returns and customers will be divided
Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) EVRI has confirmed it's making a big change that will impact shoppers sending off or returning parcels. The delivery company will be switching from paper receipts to email receipts. Sign up for Scottish Sun newsletter Sign up 1 Evri will be changing to only digital receipts - meaning paper ones are gone for good Credit: Alamy That means that when you go to drop off a package at your local ParcelShop, you'll no longer receive a blue slip. Instead your receipt will be sent to your email address and it will have a date and time stamp on it for when you sent the parcel. The email will also include a direct link to track your package. The move initially had a trial run but it's now being brought in at ParcelShops across the country. Evri has said it's "excited" to be rolling out the change soon and that it's listened to customer feedback saying shoppers would prefer a move to digital receipts. "This will improve the customer experience with quick access to tracking, reduce the millions of paper receipt cards printed each year, and drive us towards our net-zero target," it said. But concerns have been raised previously that companies moving entirely to digital processes could shut out some customers. For example, numerous banking giants have closed down branches in recent years as more people move to online banking. There have been fears this could leave older or vulnerable people unable to access services properly. Consumer rights expert Martyn James also raised concerns about Evri's move to digital receipts. I'm an Evri delivery driver - people always ask me the same questions... no we don't get our petrol paid for, and yes, I do think it's worth it "Of all the business sectors in the UK, package delivery is the most complained about and reviled by the public," he said. "There's little doubt that the sector is already far too overly reliant on digitisation - to the point where it's impossible to speak to a person at many businesses. "So given the lack of faith from the public about the service provided by package delivery companies, digital receipts will go down very badly indeed." Meanwhile some convenience shop owners warned it could take much longer for their workers to process parcel returns. Premier retailer Suril Patel told The Grocer: "It's a long process already compared to Yodel, and now they're putting that extra step in which is going to take more of my staff's time and cause longer queues." Nisa retailer Sukh Gill added: "I can foresee instances where details get misheard or the staff member cannot understand the email address correctly or inadvertently makes an error, which will then cause customers to come back into stores because they have not received their email receipt." Neither of these retailers were involved in the trial but believe they will be affected by the change. Evri says the switch won't impact how long it takes for convenience shop workers to scan through parcels as email addresses will be auto-filled where possible. The move could also make things easier for some customers as they will no longer have to keep a paper receipt to hand and they won't be able to lose it. Plus, they will have a quick way to track their parcel online. Some retailers already give shoppers the option of receiving email receipts instead of paper ones. Zara, H&M and New Look are among the shops that offer email receipts. Evri made another change to its delivery services earlier this year. Vinted sellers were left frustrated after realising they could no longer drop their Evri parcels into selected InPost lockers. The change meant sellers had fewer options to drop off deliveries as they can now only go to Evri ParcelShops or specific Evri lockers. Evri rated 'worst parcel company' Last year, the watchdog found Evri is the worst parcel company for helping its customers. It received just a 32% satisfaction rating in 2024, according to Ofcom's Post Monitoring Report. This was marginally better than in 2023 and the regulator said there were "early signs of improvement". Rival Yodel was rated second-worst at 38%.
The Sun
4 days ago
- Business
- The Sun
Evri confirms big change to parcel returns and customers will be divided
EVRI has confirmed it's making a big change that will impact shoppers sending off or returning parcels. The delivery company will be switching from paper receipts to email receipts. 1 That means that when you go to drop off a package at your local ParcelShop, you'll no longer receive a blue slip. Instead your receipt will be sent to your email address and it will have a date and time stamp on it for when you sent the parcel. The email will also include a direct link to track your package. The move initially had a trial run but it's now being brought in at ParcelShops across the country. Evri has said it's "excited" to be rolling out the change soon and that it's listened to customer feedback saying shoppers would prefer a move to digital receipts. "This will improve the customer experience with quick access to tracking, reduce the millions of paper receipt cards printed each year, and drive us towards our net-zero target," it said. But concerns have been raised previously that companies moving entirely to digital processes could shut out some customers. For example, numerous banking giants have closed down branches in recent years as more people move to online banking. There have been fears this could leave older or vulnerable people unable to access services properly. Consumer rights expert Martyn James also raised concerns about Evri's move to digital receipts. I'm an Evri delivery driver - people always ask me the same questions... no we don't get our petrol paid for, and yes, I do think it's worth it "Of all the business sectors in the UK, package delivery is the most complained about and reviled by the public," he said. "There's little doubt that the sector is already far too overly reliant on digitisation - to the point where it's impossible to speak to a person at many businesses. "So given the lack of faith from the public about the service provided by package delivery companies, digital receipts will go down very badly indeed." Meanwhile some convenience shop owners warned it could take much longer for their workers to process parcel returns. Premier retailer Suril Patel told The Grocer: "It's a long process already compared to Yodel, and now they're putting that extra step in which is going to take more of my staff's time and cause longer queues." Nisa retailer Sukh Gill added: "I can foresee instances where details get misheard or the staff member cannot understand the email address correctly or inadvertently makes an error, which will then cause customers to come back into stores because they have not received their email receipt." Neither of these retailers were involved in the trial but believe they will be affected by the change. Evri says the switch won't impact how long it takes for convenience shop workers to scan through parcels as email addresses will be auto-filled where possible. The move could also make things easier for some customers as they will no longer have to keep a paper receipt to hand and they won't be able to lose it. Plus, they will have a quick way to track their parcel online. Some retailers already give shoppers the option of receiving email receipts instead of paper ones. Zara, H&M and New Look are among the shops that offer email receipts. Evri made another change to its delivery services earlier this year. Vinted sellers were left frustrated after realising they could no longer drop their Evri parcels into selected InPost lockers. The change meant sellers had fewer options to drop off deliveries as they can now only go to Evri ParcelShops or specific Evri lockers. Evri rated 'worst parcel company' Last year, the watchdog found Evri is the . It received just a 32% satisfaction rating in 2024, according to Ofcom 's Post Monitoring Report. This was marginally better than in 2023 and the regulator said there were "early signs of improvement". Rival Yodel was rated second-worst at 38%.
Scottish Sun
23-05-2025
- Business
- Scottish Sun
One week warning for thousands of Tesco Clubcard holders who need to act now to avoid losing vouchers
For every penny spent you earn a point, it can add up quick CASH IN One week warning for thousands of Tesco Clubcard holders who need to act now to avoid losing vouchers TESCO Clubcard devotees have been issued an urgent warning that they only have a week to cash in their vouchers before they evaporate. The supermarket giant has sent emails to thousands of customers urging them to claim their vouchers before they vanish for good. Advertisement 2 The incredibly popular loyalty scheme is a savvy way to save on your weekly shop Credit: Alamy 2 But some vouchers, which were launched in 2023, are due to expire for thousands of customers Credit: Handout In the message, Tesco said: 'Your Clubcard vouchers are expiring soon. "Don't forget to use them in your next shop.' Customers were reminded that unused vouchers will disappear after May 31, which leaves just a week to nab your hard-earned savings. Tesco added: 'Lost track of where they are? Don't worry, you can find your vouchers in the Tesco app. If you're shopping in-store, just scan them at the till from your phone. Advertisement 'Or if you're shopping online, your vouchers will be in the coupon and voucher section at the checkout.' Tesco's Customer Engagement Centre implored customers to act fast before it's too late. The vouchers are only valid for two years from the date they were issued. The first Clubcard vouchers were issued in May 2023 and will expire this month. Advertisement The popular vouchers, which lower the cost of the weekly shop, can be checked on your online Tesco Clubcard account by clicking 'Vouchers.' You'll need to be registered for a account and have your Clubcard number handy, it's printed on your card or key fob. Save with secret codes Alternatively, open the Tesco app, go to the Clubcard tab, then click on 'Vouchers' to see what you've got. Don't let those savings go to waste, check your vouchers now before they're gone for good. Advertisement Shoppers can also pay for fuel or pick up a new deal with Tesco Mobile. Tesco Clubcard is a free loyalty program that allows members to earn points for money off shopping at Tesco. How to get more from your clubcard The immensely popular Clubcard loyalty scheme is a simple way to slash the price of groceries. For every £1 spent customers earn a point. Advertisement Each pound is worth a penny, so if you collect 150 points you earn a £1.50 voucher. It doesn't sound like much but it adds up over time. But the real value comes when you use your vouchers with Tesco's Reward Partners, where the value can often double, meaning your £1.50 could be worth £3 depending on where you use it. Advertisement You can rack up extra points by shopping with Tesco's partnered brands too. Vauxhall, Evri, and OVO Energy are just a few examples. Customers who purchase a new Vauxhall car can earn a whopping 50,000 Clubcard points, while shoppers spending with Evri can earn one point for every £1 spent. Advertisement The full list of partners is available on Tesco's website, so it's worth having a look to see where you can get more bang for your buck. Once you convert your Clubcard vouchers into codes for use with a Reward Partner, those codes are valid for six months, so make sure to use them in time. Signing up for Clubcard is easy; you can register through the Tesco app, available on the Apple App Store or Google Play, or by heading to and ordering one directly. Advertisement For regular Tesco shoppers, upgrading to Clubcard Plus might be worth considering. It costs £7.99 a month but gives you 10% off two in-store shops of your choice each month. If your shop is £40 or more, the discount pays for itself — and you'll even save a bit more. You're not locked in either; the subscription can be paused or cancelled at any time if you're away or not planning to spend as much. Advertisement Another simple way to build your points faster is by opting into Tesco's marketing emails. While your inbox might get busier, these emails often include exclusive offers and bonus point deals tailored to your shopping habits and they can be a quick win when it comes to boosting your balance. As mentioned above, it's important to keep an eye on voucher expiry dates as the vouchers expire two years after being issued. But there's a handy trick that not everyone knows, if a voucher is about to expire, just spend a small amount of it and the remaining balance will be reissued with a fresh two-year expiry. Advertisement So if you've got a £10 voucher and use just 50p, the other £9.50 gets renewed. Finally, if you fancy earning a few extra points from the comfort of your home, you can sign up for Shopper Thoughts, a survey site that rewards you with Clubcard points for sharing your opinions. It's a quick and easy way to bag 150 points just by filling in a few questions. With a few simple tricks and a bit of attention, Tesco Clubcard can be a handy tool to save cash or unlock bigger rewards, just don't forget to use your vouchers before they expire. Advertisement
