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Sidetrade introduces first-ever AI Cash Collection Agent, autonomous and interactive

Yahoo

21-05-2025

Business
Yahoo

Sidetrade introduces first-ever AI Cash Collection Agent, autonomous and interactive

New AI-native agent shifts Order-to-Cash from smart automation to autonomous execution, live today throughout global finance teams Sidetrade, the global leader in AI-powered Order-to-Cash applications, has today unveiled a seismic breakthrough in enterprise finance; the world's first-ever AI Cash Collection Agent, operating live and autonomously from a digital standpoint. Powered by Sidetrade's Data Lake, the new Aimie orchestrates Order-to-Cash (O2C) processes, executing phone calls, interacting with debtor clients, escalating and flagging issues or exceptions for human follow-up actions where necessary. Announced at the Gartner CFO & Finance Executive Conference today, this launch marks a decisive leap beyond automation. Ushering in a new era for CFOs, Global Business Services, and Shared ServicesIn the current economic climate, traditional financial systems, rule-based automation, large teams handling low-value calls, and follow-up email campaigns have all revealed their limitations. The race for competitiveness is not just won with automation. It is also won with speed, precision, and the ability to make sense of vast and fragmented data. Chief Financial Officers (CFOs), Global Business Services, and Shared Services leaders must accelerate cash flow generation, reduce operational overheads, and scale faster. Aimie is now agentic. Designed as an enterprise teammate, her first capability is being an autonomous Cash Collection Agent, trained on $7.2 trillion in payment experiences and insights from 40 million buyers worldwide. 'Simply put, Aimie does not wait for instructions,' said Rob Harvey, Chief Product Officer at Sidetrade. 'Aimie does much more than merely follow a script; she makes decisions. That's the real breakthrough. Agentic AI propels Order-to-Cash processes beyond automation into autonomous decision-making, unlocking new levers for sustainable financial performance. By combining human oversight with self-directed agents, we are creating an opening for more adaptive, scalable finance operations, where manual processes do not hold back growth.' Aimie's Cash Collection Agent is ready for deployment across Europe and North America: Autonomous outbound calling (first contact calls, follow-up calls, voicemail messages) with personalized dialogues suited to every situation; Outcome qualification with automatic case updates; Escalation when a material risk is detected. Unlike static bots, Aimie continuously learns from live outcomes, adjusts outreach strategies, and refines prioritization using predictive signals from Sidetrade's Data Lake. Championing consistency to elevate performanceEarly adopters are already experiencing real-world impact. 'What I love most about Aimie isn't the cost savings; it's her consistency,' said Stephen Dyer, VP Credit & Collections at OpenText. 'I manage 100+ collectors globally, and inconsistency is inevitable. Aimie guaranteed precise, repeatable execution which is a game-changer! She also helps to reshape the modern customer 360, enabling us to move past traditional customer experiences toward a data-driven, personalized relationship that can be replicated at scale.' Aimie empowers Sidetrade customers with distinctive capabilities: Rapidly learning a company's culture, products, and terminology, adapting communication in a way that feels native to their brand. Engaging in interactive, qualified conversations with thousands of buyers at scale, acting as a fully-fledged game-changer for managing massive SMB account portfolios, at low cost. Speaking up to 29 languages: allowing for seamless cash collection in local languages and contexts. Making 1,000 outbound calls daily, operating 24/5. Accelerating cash flow by scaling the most effective channel in collections: outbound calling. Aimie takes on the high-volume, low-value tasks that drain finance teams, automating repetitive work with consistency, wherever the geography. The results? Reduced administrative burden on accounts receivable, so talent can refocus on strategic impact. Speaking with early adopters, Harvey commented: 'They are not worried about a robot taking their job… because most of them already feel like they are doing the robot's job. Moreover, they are aware that if we fail to design an AI co-worker, tomorrow's finance will feel less human as they will be stuck talking to accounts payable robots instead of solving real strategic problems.' Building on CFOs economic environmentAimie's unique advantage is Sidetrade's Data Lake, which manages 10 payment events per second across one billion transactions, making it the largest real-time O2C behavioral database in the market. 'Aimie's intelligence comes from context-rich data, not just clever LLM's,' said Mark Sheldon, Sidetrade's Chief Technology Officer. 'Generic AI systems lack the contextual data needed to operate as domain experts. But Aimie does. With $7.2 trillion in behavioral payment signals, Aimie adapts with pinpoint precision, and she keeps learning. Finance departments gain access to a new resource: tireless and infinitely scalable.' Sidetrade has been training finance-specific models since 2015, with generative capabilities added in 2024. The AI Cash Collection Agent is part of a broader rollout of Sidetrade's new agentic AI, which includes purpose-built agentic functionalities for email auto-response, portal data extraction, and cash application exception handling. As an AI orchestrator, Aimie coordinates a team of domain-specific agents to run the O2C cycle autonomously. 'AI goes agentic,' stated Harvey. 'Each agent operates independently to process thousands of customer emails and payments per day. Together, they represent a step-change in how finance teams execute their O2C processes.' Sheldon concluded: 'Short-term, what companies need to define is the level of autonomy they are willing to delegate to agents, the role human oversight should play, and how best to optimize their resources in this new paradigm. Rather than giving in to fears around agentic AI or human replaceability, I encourage business leaders to rethink the role of people within organizations that fully harness this technological shift. The most forward-thinking leaders already augment operational efficiency while repositioning their teams toward higher-value, strategic work.' Aimie, Sidetrade's AI Cash Collection Agent, is now available for early adopters. Meet Aimie, here. Media relations @Sidetrade Christelle Dhrif +33 6 10 46 72 00 cdhrif@ Sidetrade ( (Euronext Growth: provides a SaaS platform designed to revolutionize how cash flow is secured and accelerated. Leveraging its new-generation agentic AI, nicknamed Aimie, Sidetrade analyzes $7.2 trillion worth of B2B payment transactions daily in its Cloud, thereby anticipating customer payment behavior and the attrition risk of 40 million buyers worldwide. Sidetrade has a global reach, with 400+ talented employees based in Europe, the United States, and Canada, serving global businesses in more than 85 countries. Among them: AGFA, BMW Financial Services, Bunzl, DXC, Engie, Inmarsat, KPMG, Lafarge, Manpower, Morningstar, Page, Randstad, Safran, Saint-Gobain, Securitas, Siemens, UGI, Veolia. For further information, visit us at and follow @Sidetrade on the event of any discrepancy between the French and English versions of this press release, only the English version is to be taken into account. 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Business Wire

15-05-2025

Business
Business Wire

DXC Technology Reports Fourth Quarter and Full Year Fiscal 2025 Results

ASHBURN, Va.--(BUSINESS WIRE)--DXC Technology (NYSE: DXC) today reported results for the fourth quarter and full year fiscal 2025. 'Our fourth quarter results represent continued progress toward our goal of achieving sustained, profitable revenue growth,' said DXC Technology President and CEO, Raul Fernandez. 'For the second consecutive quarter, we reported bookings growth of more than 20% and book to bill ratios of greater than 1. While the macro backdrop remains uncertain, we're staying focused on our priorities, delivering our deep and broad capabilities to our customers, driving performance with a newly energized and engaged employee base, and continuing to build a culture of accountability, collaboration, and urgency.' Financial Highlights - Fourth Quarter Fiscal Year 2025 Total revenue was $3.17 billion, down 6.4% year-over-year (down 4.2% on an organic basis) (1). EBIT was $350 million, with a corresponding margin of 11.0% compared to ($289) million in the prior year quarter. Adjusted EBIT (2) was $230 million, down 19.0% year-over-year, with a corresponding margin (2) of 7.3%. Diluted earnings per share was $1.43, compared to ($1.10) in the prior year quarter. Non-GAAP diluted earnings per share (3) was $0.84, down 13.4% year-over-year. Cash generated from operations was $315 million, up 12.5% year-over-year. Free cash flow (4) was $111 million in the fourth quarter of fiscal year 2025, compared to $155 million in the fourth quarter of fiscal year 2024. Book to Bill ratio of 1.22x, compared to 0.94x in the fourth quarter of fiscal year 2024. Segment Highlights - Fourth Quarter Fiscal Year 2025 Global Business Services ("GBS") Revenue was $1.63 billion, down 4.8% year-over-year (down 2.4% on an organic basis). (1) Segment profit was $178 million, down 21.9% year-over-year, with a corresponding margin of 10.9%. Book to Bill ratio of 1.16x, compared to 0.99x during the fourth quarter of fiscal 2024. Global Infrastructure Services ("GIS") Revenue was $1.54 billion, down 8.1% year-over-year (down 6.0% on an organic basis). (1) Segment profit was $107 million, down 14.4% year-over-year, with a corresponding margin of 7.0%. Book to Bill ratio of 1.28x, compared to 0.89x during the fourth quarter of fiscal 2024. Financial Highlights - Full Year Fiscal 2025 Total revenue was $12.87 billion, down 5.8% year-over-year (down 4.6% on an organic basis) (1). EBIT was $696 million, up 260.6% year-over-year with a corresponding margin of 5.4%. Adjusted EBIT (2) was $1,019 million, up 1.0% year-over-year, with a corresponding margin (2) of 7.9%. Diluted earnings per share was $2.10, up 356.5% year-over-year. Non-GAAP diluted earnings per share (3) was $3.43, up 10.6% year-over-year. Cash generated from operations was $1,398 million, up 2.7% year-over-year. Free cash flow (4) was $687 million in the full year of fiscal year 2025, compared to $756 million in the full year fiscal 2024. Book to Bill ratio of 1.03x, compared to 0.91x in the full year fiscal 2024. Segment Highlights - Full Year Fiscal 2025 Global Business Services ("GBS") Revenue was $6.65 billion, down 2.6% year-over-year (down 1.0% on an organic basis). (1) Segment profit was $797 million, down 4.6% year-over-year, with a corresponding margin of 12.0%. Book to Bill ratio of 1.03x, compared to 0.96x during the full year fiscal 2024. Global Infrastructure Services ("GIS") Revenue was $6.23 billion, down 9.1% year-over-year (down 8.2% on an organic basis). (1) Segment profit was $451 million, up 4.2% year-over-year, with a corresponding margin of 7.2%. Book to Bill ratio of 1.03x, compared to 0.86x during the full year fiscal 2024. Full Year Fiscal 2026 and First Quarter Fiscal Year 2026 Guidance Full Year Fiscal 2026 Total revenue in the range of $12.18 billion and $12.44 billion, a decline of 5.0% to 3.0% on an organic basis (1). Adjusted EBIT margin (2) of 7.0% to 8.0%. Non-GAAP diluted EPS (3) of $2.75 to $3.25. Free Cash Flow (4) of ~$600 million. First Quarter Fiscal 2026 Total revenue in the range of $3.04 billion and $3.09 billion, a decline of 5.5% to 4.0% year-over-year on an organic basis. (1) Adjusted EBIT margin (2) of 6.0% to 7.0%. Non-GAAP Diluted EPS (3) of $0.55 to $0.65. (1) Revenue growth on an organic basis is a non-GAAP measure and is calculated by restating current-period activity using the prior fiscal period's foreign currency exchange rates, adjusted for the impact of acquisitions and divestitures. A reconciliation of GAAP to non-GAAP measure are attached to this release. (2) Adjusted EBIT and Adjusted EBIT margin are non-GAAP measures. Reconciliations of GAAP Net Income to such measures are attached to this release. (3) Non-GAAP diluted earnings per share is a non-GAAP measure. A reconciliation of GAAP diluted earnings per share to non-GAAP diluted per share is attached to this release. (4) Free cash flow is a non-GAAP measure. Free cash flow is calculated by subtracting capital expenditures (Purchase of Property, Plant & Equipment, Transition and Transformation Contract Costs and Software Purchased or Developed) from cash flow from operations. Free cash flow for the fourth quarter of fiscal year 2025 is calculated by subtracting capital expenditures of $204 million from cash flow from operations of $315 million. Free cash flow for the fourth quarter of fiscal year 2024 is calculated by subtracting capital expenditures of $125 million from cash flow from operations of $280 million. Free cash flow for the full year of fiscal year of 2025 is calculated by subtracting capital expenditures of $711 million from cash flow from operations of $1,398 million. Free cash flow for the full year of fiscal year 2024 is calculated by subtracting capital expenditures of $605 million from cash flow from operations of $1,361 million. Expand Additional metrics for the first quarter and full year fiscal 2026 guidance are presented in the table below. DXC does not provide reconciliations of non-GAAP measures included in its guidance because certain key information necessary for such reconciliations—most notably the impact of significant non-recurring items—is unavailable without unreasonable effort or may not be available at all. As a result, DXC believes any such reconciliation would not be meaningful. Earnings Conference Call and Webcast DXC Technology senior management will host a conference call and webcast to discuss fourth quarter fiscal 2025 results at 5:00 p.m. ET on May 14, 2025. The dial-in number for domestic callers is 888-330-2455. Callers who reside outside of the United States should dial +1-240-789-2717. The passcode for all participants is 4164760#. The webcast audio and any presentation slides will be available through a link posted on DXC Technology's Investor Relations website. A replay of the conference call will be available approximately two hours after its conclusion until 11:59 PM ET on May 21, 2025, at 800-770-2030 for domestic callers and at +1-647-362-9199 for international callers. The replay passcode is 4164760#. A transcript of the conference call will be posted on DXC Technology's Investor Relations website. About DXC Technology DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at Forward-Looking Statements Except for the historical information and discussions contained herein, statements contained in this document may constitute 'forward-looking statements' that are based on the Company's current assumptions regarding future operating or financial performance. These statements involve numerous risks, uncertainties and other important factors that could cause actual results to differ materially from those described in forward-looking statements, many of which are outside of our control, and include, but are not limited to: our inability to succeed in our strategic objectives; the risk of liability, reputational damages or adverse impact to business due to service interruptions from security breaches, cyber-attacks, other security incidents or disclosure of confidential information or personal data; compliance, or failure to comply, with obligations arising under new or existing laws, regulations, and customer contracts relating to the privacy, security and handling of personal data; our product and service quality issues; our inability to develop and expand our service offerings to address emerging business demands and technological trends, including our inability to sell differentiated services amongst our offerings and the competitive pressures faced by our business; our inability to compete in certain markets and expand our capacity in certain offshore locations; failure to maintain our credit rating and ability to manage working capital, refinance and raise additional capital for future needs; difficulty in understanding the changes to our business model by equity research or industry analysts or our failure to meet our publicly announced financial guidance; public health crises; our indebtedness and potential material adverse effect on our financial condition and results of operations; our inability to accurately estimate the cost of services, and the completion timeline of contracts; failure by us or third party partners to deliver on commitments or otherwise breach obligations to our customers; the risks associated with climate change and natural disasters; increased scrutiny of, and evolving expectations for, sustainability and environmental, social and governance initiatives; our inability to attract and retain key personnel and maintain relationships with key partners; the risks associated with prolonged periods of inflation or adverse changes in macroeconomic conditions; the risks associated with our international operations, such as risks related to currency exchange rates; our inability to comply with existing and new laws and regulations, including social and environmental responsibility regulations, policies and provisions; our inability to achieve the expected benefits of our restructuring plans; our inadvertent infringement of third-party intellectual property rights or infringement of our intellectual property rights by third parties; our inability to procure third-party licenses required for the operation of our products and service offerings; risks associated with disruption of our supply chain or increases in procurement costs, including as a result of ongoing trade tensions and tariff changes; our inability to maintain effective disclosure controls and internal control over financial reporting; potential losses due to asset impairment charges; our inability to pay dividends or repurchase shares of our common stock; pending investigations, claims and disputes and any adverse impact on our profitability and liquidity; disruptions in the credit markets, including disruptions that reduce our customers' access to credit and increase the costs to our customers of obtaining credit; counterparty default risk in our hedging program; our failure to bid on projects effectively; financial difficulties of our customers and our inability to collect receivables; our inability to maintain and grow our customer relationships over time and to comply with customer contracts or government contracting regulations or requirements; our inability to succeed in our strategic transactions; changes in tax rates, tax laws, and the timing and outcome of tax examinations; risks related to our completed strategic transactions; volatility of the price of our securities, which is subject to market and other conditions. For a written description of these factors, see our upcoming Annual Report on Form 10-K for the fiscal year ended March 31, 2025, and any updating information in subsequent SEC filings. Any forward-looking statement contained herein speaks only as of the date on which it is made. Except as required by law, we assume no obligation to update or revise any forward-looking statements. About Non-GAAP Measures In an effort to provide investors with supplemental financial information, in addition to the preliminary and unaudited financial information presented on a GAAP basis, we also disclose in this press release preliminary non-GAAP information including: earnings before interest and taxes ("EBIT"), EBIT margin, adjusted EBIT, adjusted EBIT margin, non-GAAP diluted EPS, organic revenues, organic revenue growth, free cash flow, and non-GAAP tax rate. We believe EBIT, adjusted EBIT, non-GAAP income before income taxes, non-GAAP net income, non-GAAP net income attributable to DXC common stockholders, and non-GAAP EPS provide investors with useful supplemental information about our operating performance after excluding certain categories of expenses as well as gains and losses on certain dispositions and certain tax adjustments. We believe constant currency revenues provides investors with useful supplemental information about our revenues after excluding the effect of currency exchange rate fluctuations for currencies other than U.S. dollars in the periods presented. See below for a description of the methodology we use to present constant currency revenues. One category of expenses excluded from adjusted EBIT, non-GAAP income before income tax, non-GAAP net income, non-GAAP net income attributable to DXC common stockholders, and non-GAAP EPS, incremental amortization of intangible assets acquired through business combinations, if included, may result in a significant difference in period over period amortization expense on a GAAP basis. We exclude amortization of certain acquired intangible assets as these non-cash amounts are inconsistent in amount and frequency and are significantly impacted by the timing and/or size of acquisitions. Although DXC management excludes amortization of acquired intangible assets, primarily customer-related intangible assets, from its non-GAAP expenses, we believe it is important for investors to understand that such intangible assets were recorded as part of purchase accounting and support revenue generation. Any future transactions may result in a change to the acquired intangible asset balances and associated amortization expense. Another category of expenses excluded from adjusted EBIT, non-GAAP income before income tax, non-GAAP net income, non-GAAP net income attributable to DXC common stockholders, and non-GAAP EPS is impairment losses, which, if included, may result in a significant difference in period-over-period expense on a GAAP basis. We exclude impairment losses as these non-cash amounts reflect generally an acceleration of what would be multiple periods of expense and are not expected to occur frequently. Further, assets such as goodwill may be significantly impacted by market conditions outside of management's control. Selected references are made to revenue growth on an 'organic basis' in order that certain financial results can be viewed without the impact of fluctuations in foreign currency rates and without the impacts of acquisitions and divestitures, thereby providing comparisons of operating performance from period to period of the business that we have owned during both periods presented. Organic revenue growth is calculated by dividing the year-over-year change in GAAP revenues attributed to organic growth by the GAAP revenues reported in the prior comparable period. Organic revenue is calculated as constant currency revenue excluding the impact of mergers, acquisitions or similar transactions until the one-year anniversary of the transaction and excluding revenues of divestitures during the reporting period. This approach is used for all results where the functional currency is not the U.S. dollar. We believe organic revenue growth provides investors with useful supplemental information about our revenues after excluding the effect of currency exchange rate fluctuations for currencies other than U.S. dollars and the effects of acquisitions and divestitures in both periods presented. Free cash flow represents cash flow from operations, less capital expenditures. Free cash flow is utilized by our management, investors, and analysts to evaluate cash available for normal business operations, to pay debt, repurchase shares, and provide further investment in the business. There are limitations to the use of the non-GAAP financial measures presented in this report. One of the limitations is that they do not reflect complete financial results. We compensate for this limitation by providing a reconciliation between our non-GAAP financial measures and the respective most directly comparable financial measure calculated and presented in accordance with GAAP. Additionally, other companies, including companies in our industry, may calculate non-GAAP financial measures differently than we do, limiting the usefulness of those measures for comparative purposes between companies. Selected references are made on a 'constant currency basis' so that certain financial results can be viewed without the impact of fluctuations in foreign currency rates, thereby providing comparisons of operating performance from period to period. Financial results on a 'constant currency basis' are non-GAAP measures calculated by translating current period activity into U.S. Dollars using the comparable prior period's currency conversion rates. This approach is used for all results where the functional currency is not the U.S. Dollar. Selected Condensed Consolidated Balance Sheet Data (preliminary and unaudited) As of (in millions) March 31, 2025 March 31, 2024 Assets Cash and cash equivalents $ 1,796 $ 1,224 Receivables, net 2,972 3,253 Prepaid expenses 477 512 Other current assets 118 146 Total current assets 5,363 5,135 Intangible assets, net 1,642 2,130 Operating right-of-use assets, net 635 731 Goodwill 526 532 Deferred income taxes, net 819 804 Property and equipment, net 1,253 1,671 Other assets 2,967 2,857 Assets held for sale - non-current — 11 Total Assets $ 13,205 $ 13,871 Liabilities Short-term debt and current maturities of long-term debt $ 880 $ 271 Accounts payable 549 846 Accrued payroll and related costs 571 558 Operating lease liabilities 227 282 Accrued expenses and other current liabilities 1,358 1,437 Deferred revenue and advance contract payments 762 866 Income taxes payable 64 134 Total current liabilities 4,411 4,394 Long-term debt, net of current maturities 2,996 3,818 Non-current deferred revenue 635 671 Non-current operating lease liabilities 444 497 Non-current income tax liabilities and deferred tax liabilities 495 556 Non-current pension obligations 387 423 Other long-term liabilities 347 446 Total Liabilities 9,715 10,805 Total Equity 3,490 3,066 Total Liabilities and Equity $ 13,205 $ 13,871 Expand Condensed Consolidated Statements of Cash Flows (preliminary and unaudited) Fiscal Years Ended (in millions) March 31, 2025 March 31, 2024 Cash flows from operating activities: Net income $ 396 $ 86 Adjustments to reconcile net income (loss) to net cash provided by operating activities: Depreciation and amortization 1,313 1,433 Operating right-of-use expense 309 353 Pension & other post-employment benefits, actuarial & settlement (gains) losses (232 ) 445 Share-based compensation 79 109 Deferred taxes (35 ) (416 ) Loss (gain) on dispositions 24 (131 ) Provision for losses on accounts receivable 12 — Unrealized foreign currency exchange losses (gains) 40 (7 ) Impairment losses and contract write-offs 32 18 Amortization of debt issuance costs and discount 5 5 Cash surrender value in excess of premiums paid (12 ) (14 ) Other non-cash charges, net 7 9 Changes in assets and liabilities, net of effects of acquisitions and dispositions: Decrease in receivables 320 176 (Increase) Decrease in prepaid expenses and other current assets (81 ) 211 Decrease in accounts payable and accruals (335 ) (278 ) (Decrease) Increase in income taxes payable and income tax liability (57 ) 13 Decrease in operating lease liability (309 ) (353 ) (Decrease) Increase in advance contract payments and deferred revenue (78 ) (290 ) Other operating activities, net — (8 ) Net cash provided by operating activities 1,398 1,361 Cash flows from investing activities: Purchases of property and equipment (248 ) (182 ) Payments for transition and transformation contract costs (135 ) (198 ) Software purchased and developed (328 ) (225 ) Business dispositions 26 26 Proceeds from sale of assets 161 75 Other investing activities, net 12 13 Net cash used in investing activities (512 ) (491 ) Cash flows from financing activities: Borrowings of commercial paper 367 1,784 Repayments of commercial paper (369 ) (1,887 ) Payments on finance leases and borrowings for asset financing (298 ) (430 ) Taxes paid related to net share settlements of share-based compensation awards (20 ) (35 ) Repurchase of common stock (14 ) (898 ) Other financing activities, net 17 (21 ) Net cash used in financing activities (317 ) (1,487 ) Effect of exchange rate changes on cash and cash equivalents 3 (17 ) Net increase (decrease) in cash and cash equivalents 572 (634 ) Cash and cash equivalents at beginning of year 1,224 1,858 Cash and cash equivalents at end of year $ 1,796 $ 1,224 Expand Segment Profit We define segment profit as segment revenues less costs of services, segment selling, general and administrative, depreciation and amortization, and other income (excluding the movement in foreign currency exchange rates on our foreign currency denominated assets and liabilities and the related economic hedges). The Company does not allocate to its segments certain operating expenses managed at the corporate level. These unallocated costs generally include certain corporate function costs, stock-based compensation expense, pension and other post-retirement benefits ('OPEB') actuarial and settlement gains and losses, restructuring costs, transaction, separation and integration-related costs, and amortization of acquired intangible assets. Three Months Ended Twelve Months Ended (in millions) March 31, 2025 March 31, 2024 March 31, 2025 March 31, 2024 GBS profit $ 178 $ 228 $ 797 $ 835 GIS profit 107 125 451 433 Unallocated expenses (55 ) (69 ) (229 ) (259 ) Subtotal $ 230 $ 284 $ 1,019 $ 1,009 Interest income 46 56 199 214 Interest expense (58 ) (76 ) (265 ) (298 ) Restructuring costs (29 ) (20 ) (153 ) (111 ) Transaction, separation and integration-related costs — (1 ) (25 ) (7 ) Amortization of acquired intangibles (85 ) (88 ) (348 ) (354 ) Merger related indemnification (2 ) (1 ) (2 ) (16 ) (Losses) gains on dispositions — (17 ) 13 115 Gains (losses) on real estate and facility sales 9 (1 ) (23 ) 7 Impairment losses (5 ) — (17 ) (5 ) Pension and OPEB actuarial and settlement gains (losses) 232 (445 ) $ 232 $ (445 ) Income (loss) before income taxes 338 (309 ) $ 630 $ 109 Segment profit margins GBS 10.9 % 13.3 % 12.0 % 12.2 % GIS 7.0 % 7.5 % 7.2 % 6.3 % Expand Reconciliation of Non-GAAP Financial Measures Our non-GAAP adjustments include: Restructuring costs – includes costs, net of reversals, related to workforce and real estate optimization and other similar charges. Transaction, separation and integration-related ('TSI') costs – includes third party costs related to integration, separation, planning, financing and advisory fees and other similar charges associated with mergers, acquisitions, strategic investments, joint ventures, and dispositions and other similar transactions incurred within one year of such transactions closing, except for costs associated with related disputes, which may arise more than one year after closing. Amortization of acquired intangible assets – includes amortization of intangible assets acquired through business combinations. Pension and OPEB actuarial and settlement gains and losses – pension and OPEB actuarial mark to market adjustments and settlement gains and losses. Merger related indemnification - in fiscal 2025 and fiscal 2024, represents the Company's estimate of potential net liability to HPE for tax related indemnifications. Gains and losses on dispositions – gains and losses related to dispositions of businesses, strategic assets and interests in less than wholly-owned entities. Gains and losses on real estate and facility sales – gains and losses related to dispositions of real property. (1) Impairment losses – non-cash charges associated with the permanent reduction in the value of the Company's assets (e.g., impairment of goodwill and other long-term assets including fixed assets and impairments to deferred tax assets for discrete changes in valuation allowances). Future discrete reversals of valuation allowances are likewise excluded. Tax adjustments – discrete tax adjustments to impair or recognize certain deferred tax assets, adjustments for changes in tax legislation and the impact of merger and divestitures. Income tax expense of all other (non-discrete) non-GAAP adjustments is based on the difference in the GAAP annual effective tax rate (AETR) and overall non-GAAP provision (consistent with the GAAP methodology). Fiscal Year Ended March 31, 2025 Income before income taxes $ 630 $ 153 $ 25 $ 348 $ 2 $ 17 $ (13 ) $ 23 $ (232 ) $ — $ 953 Income tax expense 234 33 5 77 6 1 (3 ) 9 (66 ) 17 313 Net income 396 120 20 271 (4 ) 16 (10 ) 14 (166 ) (17 ) 640 Less: net income attributable to non-controlling interest, net of tax 7 — — — — — — — (1 ) — 6 Net income attributable to DXC common stockholders $ 389 $ 120 $ 20 $ 271 $ (4 ) $ 16 $ (10 ) $ 14 $ (165 ) $ (17 ) $ 634 Effective Tax Rate 37.1 % 32.8 % Weighted average common shares outstanding for: Basic EPS 180.68 180.68 180.68 180.68 180.68 180.68 180.68 180.68 180.68 180.68 180.68 Expand Three Months Ended March 31, 2024 (Loss) income from continuing operations, before taxes $ (309 ) $ 20 $ 1 $ 88 $ 1 $ 17 $ 1 $ 445 $ — $ 264 Income tax (benefit) expense (114 ) 5 — 22 2 (6 ) 1 109 60 79 Net (loss) income (195 ) 15 1 66 (1 ) 23 — 336 (60 ) 185 Less: net income attributable to non-controlling interest, net of tax 5 — — — — — — 2 — 7 Net (loss) income attributable to DXC common stockholders $ (200 ) $ 15 $ 1 $ 66 $ (1 ) $ 23 $ — $ 334 $ (60 ) $ 178 Effective Tax Rate 36.9 % 29.9 % Diluted EPS $ (1.10 ) $ 0.08 $ 0.01 $ 0.36 $ (0.01 ) $ 0.13 $ — $ 1.82 $ (0.33 ) $ 0.97 Weighted average common shares outstanding for: Basic EPS 181.06 181.06 181.06 181.06 181.06 181.06 181.06 181.06 181.06 181.06 Diluted EPS 181.06 183.47 183.47 183.47 183.47 183.47 183.47 183.47 183.47 183.47 Expand Fiscal Year Ended March 31, 2024 Income before income taxes $ 109 $ 111 $ 7 $ 354 $ 16 $ 5 $ (115 ) $ (7 ) $ 445 $ — $ 925 Income tax expense 23 23 1 75 14 1 (26 ) (2 ) 109 97 315 Net income 86 88 6 279 2 4 (89 ) (5 ) 336 (97 ) 610 Less: net loss attributable to non-controlling interest, net of tax (5 ) — — — — (4 ) — — 2 — (7 ) Effective Tax Rate 21.1 % 34.1 % Basic EPS $ 0.46 $ 0.45 $ 0.03 $ 1.42 $ 0.01 $ 0.04 $ (0.45 ) $ (0.03 ) $ 1.71 $ (0.50 ) $ 3.15 Diluted EPS $ 0.46 $ 0.44 $ 0.03 $ 1.40 $ 0.01 $ 0.04 $ (0.45 ) $ (0.03 ) $ 1.68 $ (0.49 ) $ 3.10 Weighted average common shares outstanding for: Basic EPS 195.80 195.80 195.80 195.80 195.80 195.80 195.80 195.80 195.80 195.80 195.80 Diluted EPS 198.78 198.78 198.78 198.78 198.78 198.78 198.78 198.78 198.78 198.78 198.78 Expand The above tables serve to reconcile the non-GAAP financial measures to the most directly comparable GAAP measures. Please refer to the 'About Non-GAAP Measures' section of the press release for further information on the use of these non-GAAP measures. Year-over-Year Organic Revenue Growth Fiscal Year 2025 Q1 FY25 Q2 FY25 Q3 FY25 Q4 FY25 FY25 Total revenue growth (6.1 )% (5.7 )% (5.1 )% (6.4 )% (5.8 )% Foreign currency 1.4 % — % 0.7 % 2.1 % 1.0 % Acquisitions and divestitures 0.3 % 0.1 % 0.2 % 0.1 % 0.2 % Organic revenue growth (4.4 )% (5.6 )% (4.2 )% (4.2 )% (4.6 )% GBS revenue growth (1.8 )% (1.9 )% (1.8 )% (4.8 )% (2.6 )% Foreign currency 1.8 % 0.1 % 0.9 % 2.1 % 1.2 % Acquisitions and divestitures 0.5 % 0.2 % 0.4 % 0.3 % 0.4 % GBS organic revenue growth 0.5 % (1.6 )% (0.5 )% (2.4 )% (1.0 )% GIS revenue growth (10.3 )% (9.4 )% (8.5 )% (8.1 )% (9.1 )% Foreign currency 1.0 % (0.2 )% 0.7 % 2.1 % 0.9 % Acquisitions and divestitures — % — % — % — % — % GIS organic revenue growth (9.3 )% (9.6 )% (7.8 )% (6.0 )% (8.2 )% Expand Fiscal Year 2024 Q1 FY24 Q2 FY24 Q3 FY24 Q4 FY24 FY24 Total revenue growth (7.0 )% (3.6 )% (4.7 )% (5.7 )% (5.3 )% Foreign currency 0.7 % (2.0 )% (1.7 )% 0.2 % (0.7 )% Acquisitions and divestitures 2.7 % 2.0 % 1.9 % 0.6 % 1.9 % Organic revenue growth (3.6 )% (3.6 )% (4.5 )% (4.9 )% (4.1 )% GBS revenue growth (3.1 )% (0.2 )% (2.4 )% (2.2 )% (2.0 )% Foreign currency 0.8 % (1.6 )% (1.4 )% 0.6 % (0.4 )% Acquisitions and divestitures 5.6 % 4.2 % 4.1 % 1.3 % 3.8 % GBS organic revenue growth 3.3 % 2.4 % 0.3 % (0.3 )% 1.4 % GIS revenue growth (10.6 )% (6.8 )% (6.8 )% (9.0 )% (8.3 )% Foreign currency 0.7 % (2.3 )% (2.1 )% (0.3 )% (1.0 )% Acquisitions and divestitures — % — % — % — % — % GIS organic revenue growth (9.9 )% (9.1 )% (8.9 )% (9.3 )% (9.3 )% Expand EBIT and Adjusted EBIT Fiscal Year 2025 (in millions) Q1 FY25 Q2 FY25 Q3 FY25 Q4 FY25 FY25 Net income $ 25 $ 45 $ 63 $ 263 $ 396 Income tax expense 43 48 68 75 234 Interest income (51 ) (51 ) (51 ) (46 ) (199 ) Interest expense 72 69 66 58 265 EBIT 89 111 146 350 696 Restructuring costs 39 42 43 29 153 Transaction, separation, and integration-related costs 7 15 3 — 25 Amortization of acquired intangible assets 87 89 87 85 348 Merger related indemnification — — — 2 2 Gains on disposition of businesses — (5 ) (8 ) — (13 ) Losses and (gains) on real estate and facility sales 2 27 3 (9 ) 23 Impairment losses — — 12 5 17 Pension and OPEB actuarial and settlement gains — — — (232 ) (232 ) Adjusted EBIT $ 224 $ 279 $ 286 $ 230 $ 1,019 EBIT margin 2.8 % 3.4 % 4.5 % 11.0 % 5.4 % Adjusted EBIT margin 6.9 % 8.6 % 8.9 % 7.3 % 7.9 % Expand Fiscal Year 2024 (in millions) Q1 FY24 Q2 FY24 Q3 FY24 Q4 FY24 FY24 Net income (loss) $ 42 $ 99 $ 140 $ (195 ) $ 86 Income tax expense (benefit) 36 29 72 (114 ) 23 Interest income (49 ) (53 ) (56 ) (56 ) (214 ) Interest expense 66 78 78 76 298 EBIT 95 153 234 (289 ) 193 Restructuring costs 20 35 36 20 111 Transaction, separation, and integration-related costs 1 3 2 1 7 Amortization of acquired intangible assets 89 89 88 88 354 Merger related indemnification 11 2 2 1 16 Losses and (gains) on disposition of businesses 5 (33 ) (104 ) 17 (115 ) (Gains) and losses on real estate and facility sales (6 ) — (2 ) 1 (7 ) Impairment losses 3 2 — — 5 Pension and OPEB actuarial and settlement losses — — — 445 445 Adjusted EBIT $ 218 $ 251 $ 256 $ 284 $ 1,009 EBIT margin 2.8 % 4.5 % 6.9 % (8.5 )% 1.4 % Adjusted EBIT margin 6.3 % 7.3 % 7.5 % 8.4 % 7.4 % Expand Offerings Details (in millions) Q4 FY25 Q3 FY25 Q2 FY25 Q1 FY25 Q4 FY24 Consulting & Engineering Services $ 1,237 $ 1,270 $ 1,281 $ 1,284 $ 1,317 Insurance Software & BPS 393 396 396 389 388 Cloud, ITO & Security 1,180 1,184 1,188 1,206 1,290 Modern Workplace 359 375 376 357 384 Subtotal 3,169 3,225 3,241 3,236 3,379 M&A and Divestitures — — — — 7 Total Revenues 3,169 3,225 3,241 3,236 3,386 Expand Source: DXC Technology Category: Investor Relations

The SA job sector that is actually growing: global business services

The Citizen

14-05-2025

Business
The Citizen

The SA job sector that is actually growing: global business services

Statistics SA announced that the unemployment rate in South Africa was 32.9% for the first quarter of 2025. After the bad news about unemployment on Tuesday, there is good news about one sector that is contributing to jobs growth: the global business services sector, that boomed in 2024, creating thousands of jobs for local youth. According to the latest Business Process Enabling South Africa (BPESA) Global Business Services (GBS) Sector Job Creation Report, the industry added 6 290 new international jobs in the third quarter of 2024 and contributed $101 million (approx. R1.8 billion) in export revenue, reinforcing its role as a powerhouse for economic and social transformation. From January to December last year, the sector added 20 518 new international jobs, amounting to $328 million in export revenue. Youth jobs accounted for 92% of new hires in the third quarter and 90% for the full year of 2024. ALSO READ: The dark picture of youth unemployment in South Africa Global business services surging in South Africa Reshni Singh, CEO of BPESA, says the global business services sector continues to surge, delivering significant job growth and boosting the country's export revenue. 'A key driver of this growth is impact sourcing, an initiative that actively recruits individuals from marginalised communities, offering life-changing employment to young South Africans from low-income backgrounds. 'These inclusive hires made up an impressive 42.8% of new jobs created for the quarter, helping individuals to secure stable careers while proudly representing South Africa's talent on the global stage. Singh says youth employment remains the backbone of the sector, with 92% of new hires people between the ages of 18 and 34 years. Most positions (71%) were frontline, voice-based contact centre roles, addressing global demand in sectors such as utilities and energy (30.54%), retail and e-commerce (18.30%) and telecoms (13.73%). She points out that the United Kingdom remained the largest market for outsourced services during the third quarter of 2024, accounting for 48% of new jobs, with the US contributing 32% of new hires. ALSO READ: Jobs bloodbath as unemployment increases by 1% in first quarter Skills development part of global business services 'Beyond job creation, the sector is prioritising skills development, with 26 876 workers trained between October and December 2024. BPESA is spearheading initiatives to reskill and upskill employees through career awareness programmes, leadership bootcamps and work-seeker support services, ensuring South African workers remain globally competitive.' Singh says the broader economic impact of the sector is remarkable. 'With the sector growing three-fold in just five years, South Africa is now firmly positioned among global offshore service leaders. The continued growth and job creation are a testament to our industry's commitment to building careers for South Africans, especially our youth and people from marginalised communities. 'We are encouraged by ongoing discussions with the dtic regarding a revised incentives package for the industry and remain confident that with the right level of support the sector will drive further economic upliftment while showcasing South Africa's distinctive flair in servicing international customers.' Singh says with strong government and private sector support, favourable business conditions and a skilled, empathetic workforce, South Africa's global business services industry is proving its mettle on the global stage, ensuring that the country remains a preferred destination for outsourced services worldwide.' NOW READ: Global Business Services sector committed to creating 500 000 jobs by 2030

Malaysia digital initiatives secures RM16.2bil worth of investments in four months

New Straits Times

29-04-2025

Business
New Straits Times

Malaysia digital initiatives secures RM16.2bil worth of investments in four months

GEORGE TOWN: The total approved investments under the Malaysia Digital (MD) initiative reached RM16.2 billion from January to April this year, backed by strong global investor confidence, said Digital Minister Gobind Singh Deo. The minister said the investment momentum is expected to generate almost 6,500 job opportunities and reinforce Malaysia's position as a regional digital leader. He said that out of the total approved investment, RM9.9 billion or more than 60 per cent, was contributed by data centres and cloud investments. "From an innovation lens, AI (artificial intelligence) companies now make up the largest share of new MD status companies at 27 per cent, followed by data centres (23 per cent) and Global Business Services (11.5 per cent). "Investor confidence in Malaysia remains strong. Our top five sources of foreign direct investments include the Netherlands, Singapore, Hong Kong, India and the United Kingdom, a reflection of our robust infrastructure and investor-friendly policies," he said when delivering his keynote speech at the MD Open Day 2025 here, today. Also present were Penang Deputy Chief Minister II Jagdeep Singh Deo, Penang Infrastructure, Transport and Digital Committee chairman Zairil Khir Johari and Malaysia Digital Economy Corporation (MDEC) non-executive chairman Syed Ibrahim Syed Noh. Therefore, Gobind said those achievements reaffirmed Malaysia's appeal as a leading digital investment destination and, more importantly, reflect the real-world impact we are driving across our economy and workforce. Elaborating, he said to date, Malaysia has hosted 3,891 active MD companies, including 254 in the northern region, and currently, Penang alone has attracted RM1.23 billion in MD-approved investments, with 266 jobs expected to be created. "While 93 per cent of these investments are driven by data centres and cloud, more than 60 per cent of job opportunities are in high-value sectors such as IC (integrated circuit) design and embedded software," he added. The MD Open Day 2025 is a dedicated platform for engagement between MD-status companies, investors, government agencies, and key stakeholders within Malaysia's digital economy ecosystem. The event also marked the official launch of the Digital Ministry's northern regional office, reinforcing the government's commitment to regional empowerment and nationwide alignment.