Latest news with #ITInfrastructure
National Post
3 days ago
- Business
- National Post
Spinnaker Support Delivers Global Double-Digit Growth Fueled by Enterprise Scrutiny of Traditional Vendor Relationships
Article content Article content -Oracle, SAP and VMware third-party software support specialist gives enterprises time and options to consider their digital strategy- Article content Article content -Spinnaker adds global enterprises to growing client roster including BT, Telefónica Germany and more- Article content -SAP, Oracle and VMWare vendor support divisions deliver continued growth as enterprises trust Spinnaker to maintain core IT infrastructure- Article content DENVER — Spinnaker Support (Spinnaker), the third-party software support leader entrusted by 1,000+ global clients, today announced that the growing market for reliable, trustworthy and strategic global third-party support has fueled double-digit growth across its business. Spinnaker's support for enterprise SAP, Oracle and VMWare deployments is giving the C-suite valuable breathing room, by avoiding costly vendor lock-in, to make digital transformation decisions to their own timescales, while also securely maintaining legacy systems. Article content Notable recent client wins include BT (Oracle), Telefónica Germany (Oracle/VMware), Madrileña Gas (SAP), Specsavers (Oracle), Bombardier Recreational Products (SAP) and Abercrombie & Fitch (Oracle). Spinnaker's key verticals include manufacturing, utilities, telecommunications, financial services, and banking. Article content Spinnaker's Oracle support reaches new heights Article content Spinnaker's Oracle support continues to grow globally. In March 2025, Spinnaker announced it will be providing support for major telco BT Group's on-premise Oracle applications in use across the Group's technology estate. The engagement spans a wide range of critical Oracle applications and sees Spinnaker providing escalated support on key databases and applications within BT Group. Article content In addition, Spinnaker has also signed Specsavers, Telefónica Germany, and Abercrombie & Fitch for multi-year support contracts. Article content Alternative option for SAP customers being pushed towards RISE Article content On the SAP side of its business, Spinnaker provides organizations with an alternative support option as SAP continues to push customers towards RISE. Article content In February 2025, Spinnaker announced that BRP, a global leader in the world of powersports products, propulsion systems and boats, has selected Spinnaker to provide third-party software support across its SAP applications and technologies. The five-year deal with Spinnaker gives BRP dedicated third-party software support to ensure that SAP Applications and Tech with Global Tax & Regulatory Compliance are maintained across the company's operations in 22 countries. Article content In EMEA, Madrileña Red de Gas, one of Spain's key utility companies, has freed up investment for innovation projects across the organization by outsourcing its entire SAP maintenance support to Spinnaker. With a desire to maintain its current SAP environment but with SAP maintenance costs rising. Article content The last 12 months has also seen Spinnaker expand its service offering in a number of ways: Article content Spinnaker launched its VMware support offering after listening to customer concerns following Broadcom's VMware acquisition Article content In July 2024, Spinnaker launched its VMware support option, in response to market demand for innovative, up-to-date and flexible support offerings. Interest remains high as VMWare customers reject being forced to switch from a perpetual license model to a costly subscription alternative. Advantages of switching to Spinnaker's VMware offering include the avoidance of forced subscription models, maintaining security and compliance requirements. Article content In less than 12 months, Spinnaker's new VMware division has contracted multiple new customers including Telefónica Germany, Quebec Airport and Specsavers. Article content Spinnaker Cloud Managed Services launched: empowering organizations to modernize on their own terms Article content In March 2025, Spinnaker launched Spinnaker Cloud Managed Services – a new offering that allows an organization to actualize its cloud strategy without having to move away from the legacy system(s) their business is built upon. Spinnaker Cloud Managed Services supports Oracle and SAP, environments across both legacy and cloud platforms, delivering a high-touch service with expert management. Article content Partnerships: Channel vendors embrace Spinnaker's offering Article content As Oracle, SAP and VMware customers are being pushed to subscription licensing consultancy, software and licensing partner companies are including Spinnaker Third-Party Software Support to enhance their offerings. New partners include Avanade, SoftwareOne, Preo-Soft, 2Data, joining IBM, Prolicense and other global vendors to enable their customers to take control of their digital future. Article content Security: As security and audit compliance continue to lead to CIO concerns, Spinnaker Shield's holistic approach ensures stability. Article content As the digital world is increasingly under attack from cyber threats, this is causing companies to close ranks and keep their data on-premise, or at the very least hosted in their home country. This is at odds with the major software vendors driving applications onto their cloud platforms. Spinnaker can keep its customers' data secure and optimized on-site and avoid risky migrations and unknown threats. Article content Matt Stava, CEO of Spinnaker Support said: 'The market for third-party software support is growing fast and so is Spinnaker Support. We have seen global brands make the jump and entrust Spinnaker Support with their on-going software support needs. Our personal, consultative and experienced global experts give enterprises the ability and time to move at their own pace, not that of the software vendors support offerings, while realizing significant cost benefits as they decide on their future digital strategies.' Article content Spinnaker offers 'The Ultimate Support Guarantee', an industry-first agreement designed to mitigate any perceived risks associated with switching away from Oracle, SAP or VMware support. Article content Spinnaker Support delivers global, independent third-party software support for Oracle, SAP, and VMware, along with managed services and cloud solutions for Oracle and SAP. Trusted by companies worldwide, including those in highly regulated industries, Spinnaker empowers organizations to take control of their IT strategy. By breaking free from vendor-imposed roadmaps, aligning software management with business objectives, reducing costs, and maximizing ROI, Spinnaker provides customers with the power of choice. With a strategic approach to security, performance, resource allocation, and managed services, Spinnaker Support ensures long-term IT efficiency and success. Article content Article content Article content Article content Article content Article content
Zawya
22-05-2025
- Business
- Zawya
Pure Storage supports The Saudi Investment Bank to advance trust and innovation
Riyadh, Saudi Arabia – Pure Storage® (NYSE: PSTG), the IT pioneer that delivers the world's most advanced data storage technologies and services, today announced that The Saudi Investment Bank (SAIB), a leading wholesale, retail and commercial bank in Saudi Arabia, has modernized its IT infrastructure and enhanced customer experience using the Pure Storage Platform. Customer Challenge: As one of the Kingdom's oldest banks, The Saudi Investment Bank (SAIB) serves retail and corporate customers, processing millions of transactions per day. To ensure the seamless performance and availability of critical services such as ATM withdrawals, mobile payments, loan applications and more, the bank needed infrastructure that could deliver high-performance, support resource intensive applications, and mitigate downtime. SAIB was eager to enhance customer service, seamlessly run seasonal activities for customers, and strengthen its cybersecurity posture through advanced data analytics. However, its legacy storage infrastructure was showing signs of degradation and not equipped to support these ambitions, making future-proofing initiatives challenging. To unlock new opportunities and drive innovation, SAIB's IT team turned to Pure Storage. Customer Impact: To future-proof its storage infrastructure, boost innovation and improve customer experience, SAIB implemented the Pure Storage Platform. The benefits are far reaching and include: Enhanced Customer Experiences: SAIB has seen the read/write latency of its storage reduced from 1 milliseconds to just 0.2 milliseconds. This 80% reduction has boosted application performance – enhancing everything from customer experiences on the bank's mobile app and mobile payments, to the speed at which employees can respond to requests. Moreover, as the new system effortlessly handles seasonal spikes, the bank can confidently run engagement boosting campaigns during peak periods such as Ramadan, better positioning it to create tailored campaigns benefitting customers. Seamless Migrations: SAIB migrated over 2,500 email accounts without any impact to users. This was also the case for the bank's ERP system, online portal, mobile banking application and other critical services. Coupled with Pure Storage's non-disruptive upgrades, this helps the bank ensure its services are always accessible to customers, and available to meet their banking requirements. Ability to Innovate: By enabling the bank to implement the Cloudera data platform, Pure Storage has empowered SAIB to make better data-driven decisions for its business, including faster analysis to enable better data protection. Cyber security preparedness: SAIB has now implemented several resource-intensive workloads such as Splunk SmartStore which enables the bank to process and analyse large volumes of data quickly, crucial for detecting and responding to cyber threats. Pure Storage Safemode Snapshots are immutable, and provide reassurance that in the event of an issue, data will be quickly restored. This also supports the bank with data protection regulation compliance. Executive Insight: 'The support we've received from Pure Storage really makes a difference in how smoothly our operations run. Its dedicated service has made us feel really confident about our operations and ability to serve our customers. We can now confidently innovate, delivering on our vision of being the trusted bank for our clients.' - Ahmed Megdad, Senior Vice President of IT Operations, SAIB. 'We're delighted to support The Saudi Investment Bank with its focus on delivering hte best possible services to its clients. By providing a modern, high-performance storage solution, we're helping the bank innovate, strengthen its security posture, and ensure its services remain available without disruption.' - Omar Akar, VP, METCA, Pure Storage. About Pure Storage Pure Storage (NYSE: PSTG) delivers the industry's most advanced data storage platform to store, manage, and protect the world's data at any scale. With Pure Storage, organisations have ultimate simplicity and flexibility, saving time, money, and energy. From AI to archive, Pure Storage delivers a cloud experience with one unified Storage as-a-Service platform across on premises, cloud, and hosted environments. Our platform is built on our Evergreen architecture that evolves with your business – always getting newer and better with zero planned downtime, guaranteed. Our customers are actively increasing their capacity and processing power while significantly reducing their carbon and energy footprint. It's easy to fall in love with Pure Storage, as evidenced by the highest Net Promoter Score in the industry. Pure Storage, the Pure Storage P Logo, and the marks on the Pure Storage Trademark List are trademarks or registered trademarks of Pure Storage Inc. in the U.S. and/or other countries. The Trademark List can be found at Other names may be trademarks of their respective owners.
