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Business Wire
29-07-2025
- Business
- Business Wire
Fragile to Agile: New SolarWinds Study Finds IT Resilience Requires a Holistic Approach
AUSTIN, Texas--(BUSINESS WIRE)-- SolarWinds, a leading provider of simple, powerful, secure observability and IT management software, today released its 2025 IT Trends Report, ' Fragile to Agile: The State of Operational Resilience. ' The report captures the current state of operational resilience and how companies are navigating their most pressing IT challenges. In partnership with UserEvidence, SolarWinds surveyed more than 600 IT leaders across nine countries to assess how organizations define, measure, and achieve operational resilience in a rapidly evolving landscape. Report Finds Most IT Teams Overestimate Operational Resilience Despite Gaps in Workflow, Staffing, and Metrics Share The findings show that while nine in 10 IT professionals describe their organizations as resilient, fewer than half feel confident handling core challenges like: Bring-your-own-device policies (26%) Managing increasing user expectations (36%) Artificial intelligence (38%) Remote and distributed workforces (45%) Managing cyberthreats (52%) 'When faced with IT problems and disruptions, urgency may pressure companies to turn to tactical technology fixes, like new tools or innovations,' said RJ Gazarek, senior director of product marketing at SolarWinds. 'However, as this report suggests, technology without a holistic game plan will not breed the results they're looking for. Organizations must consider the people using the technology, their expertise, and how users plan to leverage the tools provided to them.' Barriers to Achieving Operational Resilience Instead of pointing to a lack of proper technology as a leading factor, respondents reference workflow issues and team construction as key factors behind inadequate issue prevention and mitigation: 53% say inefficient workflows slow issue response 36% cite understaffing as a key challenge Only 13% say they lack the right tools Many organizations also fail to track critical metrics like MTTx (mean time to detect, acknowledge, or resolve). Of those who do, most cite tooling (73%), workflow (67%), and team structure (44%) as major influences on performance. Consequences of Insufficient Operational Resilience: Customer Impacts and Business Risk When organizations can't achieve operational resilience, the consequences fall on their customers. As a result, reputation and branding can become casualties. According to the data: 71% of respondents note customer experience as a core concern stemming from critical issues and system outages One third (32%) of respondents said they lost revenue from outages and critical issues Over a quarter (28%) of respondents also cite brand damage, which relates to both revenue and customer experience if customers view the application as unreliable 'In today's competitive environment, operational resilience is no longer a nice-to-have but rather a strategic imperative,' said Cullen Childress, chief product officer at SolarWinds. 'Achieving it requires more than just adopting new technology. Organizations must equip their IT teams with the right tools, workflows, and talent to stay agile and responsive. When obstacles are removed and resilience is built into daily operations, IT becomes a true driver of competitive advantage.' The Building Blocks to Operational Resilience The report outlines an actionable framework: Map relationships: Understand dependencies between systems and teams Identify process gaps: Audit what's working and what's not Reassess tooling: Invest in tools that support visibility, collaboration, and response To explore the full findings and learn how your organization can build stronger operational resilience, download the report at: THWACK ® Threads ® YouTube ® Facebook ® LinkedIn ® #SWIproducts #SWI #SWIresearch #SWIitsm #SWIsecurity About SolarWinds SolarWinds is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today's modern, distributed, and hybrid network environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers' needs now and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. Learn more today at © 2025 SolarWinds Worldwide, LLC. All rights reserved.
Cision Canada
14-05-2025
- Business
- Cision Canada
New Report: Canadian Businesses Brace for Cyber Threats and Budget Crunch While Rushing to Embrace AI Français
New data in NOVIPRO Group's 2025 IT Trends Report reveals a high-stake IT balancing act , May 14, 2025 /CNW/ - Canadian businesses are walking a technology tightrope in 2025 – juggling cyber threats, economic uncertainty, data privacy, and an accelerating race towards AI adoption. These are among the key findings in the newly released 2025 IT Trends Report from NOVIPRO Group and Léger, an annual benchmark report of how business across Canada are navigating the evolving IT landscape. The data, drawn from a survey of business decision makers across sectors and provinces, paints a picture of organizations under pressure – keen to modernize and stay competitive, yet often lacking the tools, budgets, skilled resources, or strategies to do so effectively. Key takeaways from this year's report include: AI investment reaches critical mass: A staggering 81% of Canadian businesses are planning significant technology investments in the next two years, with AI leading the way with almost 1 in 3 companies planning to invest in AI. Over half of these investments are driven by a clear objective: boosting productivity. Rising cyberattacks and a flat-footed response: Reports of cyberattack have hit a five-year high (30%), yet 28% of companies still don't train staff on cybersecurity, and just 27% carry cyber insurance. Costs vs. Security: For the first time, security and budget are neck-and-neck as the top challenge to Canadian businesses - forcing companies to rethink IT spending amid economic uncertainty even as cyber threats become more sophisticated. " This year's data shows Canadian companies are caught in a perfect storm - under pressure to innovate and secure their operations, but with fewer resources and rising external risks," says Alain Cormier, CEO of NOVIPRO Group. " AI, cloud, and cybersecurity are converging into a new kind of digital arms race - and companies need a plan." The full 2025 IT Trends Report is available now and includes in-depth findings across industry verticals, company sizes, and regional breakdowns. Download and explore the full IT Trends Report at About the NOVIPRO Group/Léger 2025 IT Trends Report The data for the ninth edition of the NOVIPRO Group/Léger IT Trends Report comes from an online survey conducted from November 19 to December 2, 2024, which surveyed 458 Canadian business decision makers. The IT Trends Report remains the most comprehensive Canadian study to inform strategic decisions in information technology. About NOVIPRO Group NOVIPRO GROUP is a consolidator of information technology solution providers, committed to leveraging its portfolio of enterprise-related IT services and solutions to a broad range of industries. With offices in Montréal, Québec City, Toronto and Calgary and plans for expansion throughout the rest of Canada, the U.S., and Europe, NOVIPRO GROUP is emerging as a North American leader in IT infrastructure and cloud solutions.
