Latest news with #JetBlueVacations


Business Wire
26-06-2025
- Business
- Business Wire
Paisly Expands Cruise Portfolio, Deepening Loyalty-Linked Travel Offerings
BUSINESS WIRE)--Paisly, LLC, JetBlue's (Nasdaq: JBLU) wholly-owned travel subsidiary and a tech-enabled managed travel services company, today announced the expansion of its cruise portfolio with the addition of four cruise line partners: Holland America Line, Cunard, Virgin Voyages, and Oceania Cruises. This significantly expands Paisly's existing cruise offering and enhances its ability to deliver more personalized, loyalty-integrated cruise experiences to its airline partners' customer bases. JetBlue Vacations is the first brand to benefit from this expanded inventory, offering its customers an expanded cruise portfolio, more niche suppliers in both the luxury and adult-only category. This latest portfolio expansion reflects Paisly's growing strength as a seller of cruises, either bundled with flights, or standalone. With 34.6 million global cruise passengers in 2024 and that number forecast to reach 42 million by 2028, according to industry estimates, cruising remains one of the fastest-growing sectors in leisure travel. To meet this demand, Paisly is adding a new cruise partner each month. By rapidly increasing its direct inventory, Paisly is scaling its ability to serve a broader customer base while maintaining full control over a Paisly enhanced traveler experience, from supplier relationships to customer support. Paisly's platform is built to handle complexity at scale, allowing airline partners to offer a curated, loyalty-connected cruise experience without relying on third-party aggregators. Maximizing Customer Travel Rewards JetBlue Vacations, the first brand to offer cruises through Paisly, enables customers to double dip on every cruise booking, earning airline rewards like TrueBlue points and tiles toward loyalty status, as well as rewards from the cruise line. This loyalty-first approach is powered by Paisly's proprietary tech, which delivers real-time, personalized offers based on flight and behavior data. All services, from supplier relationships to 24/7 customer support, are managed in-house, ensuring a seamless experience driven by smart tech, human-first service, and unbeatable loyalty value. 'Cruising is a category overdue for disruption, and that's exactly what Paisly is delivering,' said Jamie Perry, President of Paisly. 'By expanding our cruise offering and integrating it with our personalization engine and loyalty tools, we're enabling JetBlue, and future airline partners, to offer customers an experience that's smarter, simpler, and more rewarding.' United Airlines 'Cruising' over to Paisly This expanded cruise inventory sets the stage for Paisly's upcoming collaboration with United Airlines, announced just last month. Beginning in summer 2026, Paisly will begin offering United customers cruise offerings as part of a broader initiative to bring them more customized, loyalty-aligned non-air products. United customers will soon benefit from the same proactive support, seamless cruise personalization, and loyalty integration already available to JetBlue travelers, while future airline partners will be able to deliver this differentiated experience under their own brands. Plane to Port Peace of Mind Paisly's cruise fulfillment model includes its signature Plane to Port Commitment, currently offered through JetBlue Vacations. This policy ensures that if a flight delay prevents a customer from making their cruise departure, Paisly will step in to help them reach the next port of call. Enabled by Paisly's in-house tech and service infrastructure, the commitment can be extended to any airline partner that bundles air and cruise products through the platform. While the current implementation applies to JetBlue-operated flights, Paisly is built to deliver the same proactive support and reliability across any partner airline that integrates cruise fulfillment. With its growing roster of cruise partners and a platform designed for personalization and loyalty integration, Paisly is redefining how airlines can offer, own, and optimize cruise fulfillment for their customers, at scale and with unmatched customer value. About JetBlue Vacations JetBlue Vacations offers flexible travel packages including JetBlue flight + hotel, JetBlue flight + cruise, hotel + points, and standalone cruise bookings. Customers get access to the lowest available JetBlue airfare when they book as part of a package, delivering exceptional value for money. Each trip can be customized with add-ons like cars, transfers, and activities. Vacation packages also earn TrueBlue points and tiles, helping customers get closer to Perks You Pick® & Mosaic status. Select JetBlue Vacations packages include exclusive benefits through the Very Important Perks (VIP) and Insider Experience programs (available in select destinations), bringing JetBlue's signature customer service into every step of the travel journey. About Paisly Paisly, LLC is a tech-enabled managed travel services company that is committed to delivering personalized, human-first experiences at scale. Paisly, a wholly-owned subsidiary of JetBlue Airways Corporation, leverages a proprietary technology platform that is purpose-built for the airline industry, and delivers personalized travel offers based on customer behavior and real-time context. Unlike traditional platforms, Paisly manages all services in-house, from hotel partnerships and marketing to customer care, ensuring a seamless experience. Its model is built on three core pillars: great products powered by innovative tech, exceptional customer service delivered by its 24/7 Helpful Humans team and Insider Experience program, and unbeatable value through personalized recommendations. With over 300 dedicated crewmembers, Paisly is redefining how travelers research, plan, book, and enjoy their trips - making every journey better. About JetBlue JetBlue is New York's Hometown Airline®, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando, and San Juan. JetBlue carries customers to more than 100 cities throughout the United States, Latin America, Caribbean, Canada, and Europe. For more information and the best fares, visit


Travel Daily News
11-06-2025
- Business
- Travel Daily News
JetBlue Vacations expands Insider Experience to San Juan
JetBlue Vacations, powered by Paisly, announced the expansion of its Insider Experience program to San Juan, Puerto Rico, enhancing the customer experience with personalized service and reinforcing the airline's long-standing commitment to the island as its largest airline. Customers booking a JetBlue Vacations flight + hotel package to San Juan at select hotels will now enjoy the trusted, concierge-style service of local Insiders, who are available to enhance their travel experience from arrival to departure. Launched in 2020 and currently available in Aruba, Cancún, Montego Bay, Punta Cana, Nassau, St. Lucia and Tulum, the Insider Experience puts customers in the hands of knowledgeable, on-the-ground experts who provide airport meet-and-greet services, free airport transfers, and 24/7 support throughout their stay. JetBlue operates more scheduled flights and offers more seats to and from the island than any other carrier – making this latest expansion a natural next step in deepening its presence and support for the destination. Travelers to San Juan will now have access to a dedicated local Insider who can assist with recommendations, booking activities, and addressing any in-destination needs. As part of this expansion, all JetBlue Vacations customers booking a flight + hotel package to San Juan will also receive a free guided walking tour of Old San Juan, in partnership with the Municipality of San Juan. This immersive tour invites travelers to explore the city's 500-year history, walk its iconic blue cobblestone streets, and discover legendary landmarks such as San Juan Bautista Cathedral, San Felipe del Morro Fort, and Casa Blanca Museum, once home to Juan Ponce de León. 'Puerto Rico has always been a favorite destination for our JetBlue Vacations customers, and we're excited to bring even more value to their trips with the Insider Experience,' said Jamie Perry, president of Paisly, JetBlue's travel subsidiary. 'With local Insiders offering personalized support and great perks like a complimentary Old San Juan walking tour, we're making it easier for travelers to explore and enjoy everything the island has to offer,' Perry added. The JetBlue Vacations Insider Experience in San Juan will provide: Meet-and-greet service upon arrival at Luis Muñoz Marín International Airport (SJU) Complimentary airport transfers to and from customers' hotels 24/7 access to local Insiders via phone or WhatsApp for assistance throughout their stay Personalized recommendations and booking support for activities, dining, and excursions Expedited issue resolution, with Insiders empowered to handle on-the-ground requests quickly 'The expansion of JetBlue Vacations' Insider Experience program to San Juan reaffirms the Island's continued development as a world-class travel destination. We are proud to collaborate on this initiative, which offers visitors authentic and meaningful experiences while supporting local businesses and promoting the rich culture and history of our capital city,' said Willianette Robles, Executive Director of the Puerto Rico Tourism Company. Through this initiative, JetBlue continues to support Puerto Rico's tourism industry, promote cultural experiences, and enhance the overall travel journey for its customers. With a growing network of flights and the recent launch of a new crew base in San Juan, JetBlue remains deeply committed to strengthening its ties with the local community and creating unforgettable travel experiences.
Yahoo
10-06-2025
- Business
- Yahoo
JetBlue Vacations Expands Insider Experience to San Juan, Strengthening Commitment to Puerto Rico
JetBlue enhances vacation packages to San Juan with local insider support DANIA BEACH, Fla., June 10, 2025--(BUSINESS WIRE)--JetBlue Vacations (Nasdaq: JBLU), powered by Paisly, today announced the expansion of its Insider Experience program to San Juan, Puerto Rico, enhancing the customer experience with personalized service and reinforcing the airline's long-standing commitment to the island as its largest airline. Customers booking a JetBlue Vacations flight + hotel package to San Juan at select hotels will now enjoy the trusted, concierge-style service of local Insiders, who are available to enhance their travel experience from arrival to departure. Launched in 2020 and currently available in Aruba, Cancún, Montego Bay, Punta Cana, Nassau, St. Lucia and Tulum, the Insider Experience puts customers in the hands of knowledgeable, on-the-ground experts who provide airport meet-and-greet services, free airport transfers, and 24/7 support throughout their stay. JetBlue operates more scheduled flights and offers more seats to and from the island than any other carrier—making this latest expansion a natural next step in deepening its presence and support for the destination. Travelers to San Juan will now have access to a dedicated local Insider who can assist with recommendations, booking activities, and addressing any in-destination needs. As part of this expansion, all JetBlue Vacations customers booking a flight + hotel package to San Juan will also receive a free guided walking tour of Old San Juan, in partnership with the Municipality of San Juan. This immersive tour invites travelers to explore the city's 500-year history, walk its iconic blue cobblestone streets, and discover legendary landmarks such as San Juan Bautista Cathedral, San Felipe del Morro Fort, and Casa Blanca Museum, once home to Juan Ponce de León. "Puerto Rico has always been a favorite destination for our JetBlue Vacations customers, and we're excited to bring even more value to their trips with the Insider Experience," said Jamie Perry, president of Paisly, JetBlue's travel subsidiary. "With local Insiders offering personalized support and great perks like a complimentary Old San Juan walking tour, we're making it easier for travelers to explore and enjoy everything the island has to offer," Perry added. The JetBlue Vacations Insider Experience in San Juan will provide: Meet-and-greet service upon arrival at Luis Muñoz Marín International Airport (SJU) Complimentary airport transfers to and from customers' hotels 24/7 access to local Insiders via phone or WhatsApp for assistance throughout their stay Personalized recommendations and booking support for activities, dining, and excursions Expedited issue resolution, with Insiders empowered to handle on-the-ground requests quickly "The expansion of JetBlue Vacations' Insider Experience program to San Juan reaffirms the Island's continued development as a world-class travel destination. We are proud to collaborate on this initiative, which offers visitors authentic and meaningful experiences while supporting local businesses and promoting the rich culture and history of our capital city," said Willianette Robles, Executive Director of the Puerto Rico Tourism Company. Through this initiative, JetBlue continues to support Puerto Rico's tourism industry, promote cultural experiences, and enhance the overall travel journey for its customers. With a growing network of flights and the recent launch of a new crew base in San Juan, JetBlue remains deeply committed to strengthening its ties with the local community and creating unforgettable travel experiences. To book a JetBlue Vacations package to San Juan and take advantage of the Insider Experience and free Old San Juan walking tour, visit About JetBlue VacationsJetBlue Vacations offers flexible travel packages including JetBlue flight + hotel, JetBlue flight + cruise, hotel + points, and standalone cruise bookings. Customers get access to the lowest available JetBlue airfare when they book as part of a package, delivering exceptional value for money. Each trip can be customized with add-ons like cars, transfers, and activities. Vacation packages also earn TrueBlue points and tiles, helping customers get closer to Perks You Pick® & Mosaic status. Select JetBlue Vacations packages include exclusive benefits through the Very Important Perks (VIP) and Insider Experience programs (available in select destinations), bringing JetBlue's signature customer service into every step of the travel journey. About PaislyPaisly, LLC is a tech-enabled managed travel services company that is committed to delivering personalized, human-first experiences at scale. Paisly, a wholly-owned subsidiary of JetBlue Airways Corporation, leverages a proprietary technology platform that is purpose-built for the airline industry, and delivers personalized travel offers based on customer behavior and real-time context. Unlike traditional platforms, Paisly manages all services in-house, from hotel partnerships and marketing to customer care, ensuring a seamless experience. Its model is built on three core pillars: great products powered by innovative tech, exceptional customer service delivered by its 24/7 Helpful Humans team and Insider Experience program, and unbeatable value through personalized recommendations. With over 300 dedicated crewmembers, Paisly is redefining how travelers research, plan, book, and enjoy their trips - making every journey better. About JetBlueJetBlue is New York's Hometown Airline®, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando, and San Juan. JetBlue carries customers to more than 100 cities throughout the United States, Latin America, Caribbean, Canada, and Europe. For more information and the best fares, visit View source version on Contacts JetBlue Corporate Communications Tel: +1.718.709.3089corpcomm@ Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data


Business Wire
10-06-2025
- Business
- Business Wire
JetBlue Vacations Expands Insider Experience to San Juan, Strengthening Commitment to Puerto Rico
BUSINESS WIRE)--JetBlue Vacations (Nasdaq: JBLU), powered by Paisly, today announced the expansion of its Insider Experience program to San Juan, Puerto Rico, enhancing the customer experience with personalized service and reinforcing the airline's long-standing commitment to the island as its largest airline. Customers booking a JetBlue Vacations flight + hotel package to San Juan at select hotels will now enjoy the trusted, concierge-style service of local Insiders, who are available to enhance their travel experience from arrival to departure. Launched in 2020 and currently available in Aruba, Cancún, Montego Bay, Punta Cana, Nassau, St. Lucia and Tulum, the Insider Experience puts customers in the hands of knowledgeable, on-the-ground experts who provide airport meet-and-greet services, free airport transfers, and 24/7 support throughout their stay. JetBlue operates more scheduled flights and offers more seats to and from the island than any other carrier—making this latest expansion a natural next step in deepening its presence and support for the destination. Travelers to San Juan will now have access to a dedicated local Insider who can assist with recommendations, booking activities, and addressing any in-destination needs. As part of this expansion, all JetBlue Vacations customers booking a flight + hotel package to San Juan will also receive a free guided walking tour of Old San Juan, in partnership with the Municipality of San Juan. This immersive tour invites travelers to explore the city's 500-year history, walk its iconic blue cobblestone streets, and discover legendary landmarks such as San Juan Bautista Cathedral, San Felipe del Morro Fort, and Casa Blanca Museum, once home to Juan Ponce de León. 'Puerto Rico has always been a favorite destination for our JetBlue Vacations customers, and we're excited to bring even more value to their trips with the Insider Experience,' said Jamie Perry, president of Paisly, JetBlue's travel subsidiary. 'With local Insiders offering personalized support and great perks like a complimentary Old San Juan walking tour, we're making it easier for travelers to explore and enjoy everything the island has to offer,' Perry added. The JetBlue Vacations Insider Experience in San Juan will provide: Meet-and-greet service upon arrival at Luis Muñoz Marín International Airport (SJU) Complimentary airport transfers to and from customers' hotels 24/7 access to local Insiders via phone or WhatsApp for assistance throughout their stay Personalized recommendations and booking support for activities, dining, and excursions Expedited issue resolution, with Insiders empowered to handle on-the-ground requests quickly 'The expansion of JetBlue Vacations' Insider Experience program to San Juan reaffirms the Island's continued development as a world-class travel destination. We are proud to collaborate on this initiative, which offers visitors authentic and meaningful experiences while supporting local businesses and promoting the rich culture and history of our capital city,' said Willianette Robles, Executive Director of the Puerto Rico Tourism Company. Through this initiative, JetBlue continues to support Puerto Rico's tourism industry, promote cultural experiences, and enhance the overall travel journey for its customers. With a growing network of flights and the recent launch of a new crew base in San Juan, JetBlue remains deeply committed to strengthening its ties with the local community and creating unforgettable travel experiences. To book a JetBlue Vacations package to San Juan and take advantage of the Insider Experience and free Old San Juan walking tour, visit About JetBlue Vacations JetBlue Vacations offers flexible travel packages including JetBlue flight + hotel, JetBlue flight + cruise, hotel + points, and standalone cruise bookings. Customers get access to the lowest available JetBlue airfare when they book as part of a package, delivering exceptional value for money. Each trip can be customized with add-ons like cars, transfers, and activities. Vacation packages also earn TrueBlue points and tiles, helping customers get closer to Perks You Pick® & Mosaic status. Select JetBlue Vacations packages include exclusive benefits through the Very Important Perks (VIP) and Insider Experience programs (available in select destinations), bringing JetBlue's signature customer service into every step of the travel journey. About Paisly Paisly, LLC is a tech-enabled managed travel services company that is committed to delivering personalized, human-first experiences at scale. Paisly, a wholly-owned subsidiary of JetBlue Airways Corporation, leverages a proprietary technology platform that is purpose-built for the airline industry, and delivers personalized travel offers based on customer behavior and real-time context. Unlike traditional platforms, Paisly manages all services in-house, from hotel partnerships and marketing to customer care, ensuring a seamless experience. Its model is built on three core pillars: great products powered by innovative tech, exceptional customer service delivered by its 24/7 Helpful Humans team and Insider Experience program, and unbeatable value through personalized recommendations. With over 300 dedicated crewmembers, Paisly is redefining how travelers research, plan, book, and enjoy their trips - making every journey better. About JetBlue JetBlue is New York's Hometown Airline®, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando, and San Juan. JetBlue carries customers to more than 100 cities throughout the United States, Latin America, Caribbean, Canada, and Europe. For more information and the best fares, visit
Yahoo
12-02-2025
- Business
- Yahoo
JetBlue birthday airfare sale is just the start of 2025 plans: New lounges, more routes and 1st-class seats
JetBlue is celebrating its 25th birthday with a special airfare sale. The five days of sales, announced by the airline on Tuesday to mark a quarter of a century in the skies, is a perfect opportunity for travelers looking to save on upcoming trips. Keep reading to see the full discounts and details JetBlue is offering for a limited time. Deals on flights within the U.S. start as low as $25 -- which includes New York City to Boston or Charleston -- as of time of publication for flights booked online Tuesday for travel between Feb. 25 through June 11. New flight deals for this promo will be available each day through Saturday. The promotion also includes a new offer for JetBlue Vacations. Using the deal link on the carrier's website, customers who book now can get up to $650 off flight and hotel combinations or flight and cruise packages. Plus, travelers can lock in the special flight and hotel combo price with a $25 deposit. On Friday, there will also be a new deal with Paisley, the brand's one-stop travel booking extension to add deals on hotels, car rentals or other activities with the customer's JetBlue flight booking. "Our combination of affordable air fares and award-winning service has given us a unique place in the industry as a bit of a maverick disruptor, and we are still building on that reputation," CEO Joanna Geraghty said in a statement. "The industry has changed a lot since 2000 and we've changed with it, but we're continuing to put our customers at the center of our plan for the next chapter of JetBlue." JetBlue started out with just 10 destinations and has since grown into a global airline that now serves over 100 destinations across 31 countries on three continents. The New York City-based carrier also shared updates on what customers can expect in the year ahead. European expansion: The airline is launching seasonal routes from Boston to Madrid, Spain, and Edinburgh, Scotland, starting this May, which will join existing service to Dublin, Amsterdam, London and Paris. Cleared to lounge: The first-ever customer lounges will be debuting at John F. Kennedy International Airport's Terminal 5 in 2025 and Boston Logan International Airport's Terminal C soon after, offering perks for TrueBlue Mosaic members and JetBlue premium cardholders. First class JetBlue style: JetBlue is also introducing a domestic first-class option coming in 2026, combining elevated comfort with JetBlue's signature low fares. Even more with EvenMore : An evolution of JetBlue's beloved extra legroom seats in the front of the aircraft, EvenMore now gives customers additional amenities, including free alcoholic beverages, a premium snack, dedicated overhead bin space, early boarding, priority security and the extra space they know and love. Building big in Boston: With the most mainline service and the most nonstop destinations, JetBlue continues to strengthen its role as the top leisure airline in Boston, this year offering exciting new routes -- including to Madrid and Edinburgh -- expanding service to vacation hot spots in the Caribbean and Florida, and offering more of the airline's premium Mint experience. A220 Transition: This year, JetBlue plans to officially retire its final E190 aircraft as it transitions to the modern Airbus A220 aircraft, which features added comfort, modern in-flight connectivity and entertainment, as well as better fuel efficiency. JetBlue birthday airfare sale is just the start of 2025 plans: New lounges, more routes and 1st-class seats originally appeared on