Latest news with #KevinLam
Malaysian Reserve
6 days ago
- Business
- Malaysian Reserve
Hong Leong Bank Launches Next-Generation Branches Designed for Enhanced Customer Experience and Interpersonal Connection
The Bank's innovative restructuring of its branch network has also led to winning the Best Branch Transformation Initiative in Asia Pacific award by The Asian Banker KUALA LUMPUR, Malaysia, July 16, 2025 /PRNewswire/ — As part of Hong Leong Bank's ('HLB' or 'the Bank') bankwide transformation plan, the Bank has unveiled the latest chapter in its ambitious branch transformation initiative with the unveiling of its next-generation branches. These include reimagined flagship branches in Old Klang Road, Cheras, and Kota Damansara, alongside a renewed branch in Cheng, Melaka. This comprehensive branch transformation builds on the success of the iconic Light Street branch in Penang launched exactly one year ago and the innovative Meet @ HLB concept introduced in Eco Majestic, Semenyih early this year. In a resounding testament to its innovative branch banking approach, HLB has also been awarded the Best Branch Transformation Initiative in Asia Pacific 2025 award by The Asian Banker. This prestigious recognition underscores the Bank's leadership in redefining the physical banking experience and its unwavering commitment to customer-centricity. Kevin Lam, Group Managing Director and CEO of HLB, commented on the Bank's strategic imperative to transcend branch banking model, as HLB works towards becoming the Best Run Bank in Malaysia. 'As a Digital Bank Plus Much More, we're reimagining our physical branches as a 'one-stop centre'. Here, you can address all your financial needs, from setting up your children's first savings account to comprehensive legacy planning and supporting your business growth with SME loans and green financing. We're also collaborating with other Hong Leong Financial Group companies to offer an extended range of products and services, including comprehensive insurance services and advisory centers, ensuring all your banking needs can be met under one roof. This creates a truly hybrid banking model, where our physical presence amplifies our digital capabilities by serving as centers for complex financial advisory, in-person portfolio management, and relationship building.' To achieve this excellence in efficiency and customer experience, HLB's reimagined branches are meticulously designed to foster an inviting, warm, and friendly atmosphere, where comfortable interiors encourage meaningful conversations about customers' financial futures. 'This is where human connection truly matters most,' Lam added. 'Crucial interactions, such as wealth advisory, insurance planning, and in-depth discussions about business growth, require a high degree of trust, empathy, and tailored advice. These new spaces are crafted to facilitate those private, conducive environments, because trust cannot be transacted; it must be built through genuine human interaction.' Each branch within HLB's comprehensive network is tailored to its local demographic, ensuring customers receive the most seamless, relevant, and accessible banking experience possible. The reimagined flagship branches now include a dedicated Priority Banking Center, which offers a private and inviting environment for customers. Similarly, for the Bank's business and corporate clients, these branches serve as vital community hubs, facilitating essential in-person discussions for business owners seeking financing, navigating uncertainties, or bespoke advisory services, reinforcing the invaluable human connection and dedicated partnership that empowers their growth. The four branches launched by HLB are just the first in a series of renewed branches that will be rolled out in the near future, as the Bank looks to further enhance its branch banking network and provide a seamless banking experience for its customers. For more information on the diversified services provided at HLB's branches, please visit About Hong Leong Bank Berhad Please visit
Yahoo
6 days ago
- Business
- Yahoo
Hong Leong Bank Launches Next-Generation Branches Designed for Enhanced Customer Experience and Interpersonal Connection
The Bank's innovative restructuring of its branch network has also led to winning the Best Branch Transformation Initiative in Asia Pacific award by The Asian Banker KUALA LUMPUR, Malaysia, July 16, 2025 /PRNewswire/ -- As part of Hong Leong Bank's ("HLB" or "the Bank") bankwide transformation plan, the Bank has unveiled the latest chapter in its ambitious branch transformation initiative with the unveiling of its next-generation branches. These include reimagined flagship branches in Old Klang Road, Cheras, and Kota Damansara, alongside a renewed branch in Cheng, Melaka. This comprehensive branch transformation builds on the success of the iconic Light Street branch in Penang launched exactly one year ago and the innovative Meet @ HLB concept introduced in Eco Majestic, Semenyih early this year. In a resounding testament to its innovative branch banking approach, HLB has also been awarded the Best Branch Transformation Initiative in Asia Pacific 2025 award by The Asian Banker. This prestigious recognition underscores the Bank's leadership in redefining the physical banking experience and its unwavering commitment to customer-centricity. Kevin Lam, Group Managing Director and CEO of HLB, commented on the Bank's strategic imperative to transcend branch banking model, as HLB works towards becoming the Best Run Bank in Malaysia. "As a Digital Bank Plus Much More, we're reimagining our physical branches as a "one-stop centre". Here, you can address all your financial needs, from setting up your children's first savings account to comprehensive legacy planning and supporting your business growth with SME loans and green financing. We're also collaborating with other Hong Leong Financial Group companies to offer an extended range of products and services, including comprehensive insurance services and advisory centers, ensuring all your banking needs can be met under one roof. This creates a truly hybrid banking model, where our physical presence amplifies our digital capabilities by serving as centers for complex financial advisory, in-person portfolio management, and relationship building." To achieve this excellence in efficiency and customer experience, HLB's reimagined branches are meticulously designed to foster an inviting, warm, and friendly atmosphere, where comfortable interiors encourage meaningful conversations about customers' financial futures. "This is where human connection truly matters most," Lam added. "Crucial interactions, such as wealth advisory, insurance planning, and in-depth discussions about business growth, require a high degree of trust, empathy, and tailored advice. These new spaces are crafted to facilitate those private, conducive environments, because trust cannot be transacted; it must be built through genuine human interaction." Each branch within HLB's comprehensive network is tailored to its local demographic, ensuring customers receive the most seamless, relevant, and accessible banking experience possible. The reimagined flagship branches now include a dedicated Priority Banking Center, which offers a private and inviting environment for customers. Similarly, for the Bank's business and corporate clients, these branches serve as vital community hubs, facilitating essential in-person discussions for business owners seeking financing, navigating uncertainties, or bespoke advisory services, reinforcing the invaluable human connection and dedicated partnership that empowers their growth. The four branches launched by HLB are just the first in a series of renewed branches that will be rolled out in the near future, as the Bank looks to further enhance its branch banking network and provide a seamless banking experience for its customers. For more information on the diversified services provided at HLB's branches, please visit About Hong Leong Bank Berhad Please visit View original content to download multimedia: SOURCE Hong Leong Bank Berhad
The Star
11-07-2025
- Business
- The Star
Hong Leong Bank, Hong Leong Islamic Bank set SBR at 2.75%
KUALA LUMPUR: Hong Leong Bank and Hong Leong Islamic Bank have set their standardised base rate (SBR) at 2.75 per cent following the latest cut in Bank Negara Malaysia's Overnight Policy Rate by 25 basis points, effective July 14, 2025. The bank said the base rate and Islamic base rate will be revised to 3.63 per cent from 3.88 per cent. "Similarly, loans and financing based on the base lending rate and Islamic financing rate will be revised to 6.64 per cent from 6.89 per cent,' it said in a statement today. Group managing director and chief executive officer Kevin Lam said the update in the OPR underscores the dynamic nature of monetary policy and its impact on Malaysia's economic vitality. "In today's evolving economic climate, monetary policy adjustments are essential for maintaining stability and fostering sustainable growth. At Hong Leong Bank, we see this rate revision as a strategic alignment to secure the vitality of economic activity and strengthen the nation's growth trajectory,' he added. - Bernama
Yahoo
10-06-2025
- Business
- Yahoo
Hong Leong Bank Named 'Best SME Bank in Malaysia' by The Asian Banker, Driven by Strong Loan Growth Rate and Customer-Focused Innovations
KUALA LUMPUR, Malaysia, June 10, 2025 /PRNewswire/ -- Building on its consistent excellence and deep commitment to the SME ecosystem, Hong Leong Bank ("HLB" or "the Bank") has been named the Best SME Bank in Malaysia for the sixth time at The Asian Banker Global Excellence in Retail Finance Awards 2025. This accolade is a testament to HLB's enduring history of delivering industry-leading SME banking solutions that serve its customers' diversified needs. The Bank continues to record strong strides in its SME banking sector, achieving a commendable 8.5% year-on-year ("y-o-y") growth in SME loans and expanding the Bank's SME loan book to RM36 billion as of March 2025. This sustained growth has also strengthened HLB's overall performance, with SME banking now contributing 12.1% to the total Bank's revenue and Profit Before Tax (PBT) rising to 12.6% in March 2025. According to Kevin Lam, Group Managing Director and CEO of HLB, the strength of the Bank's SME segment highlights HLB's commitment to supporting its customers towards achieving their business objectives. "The global economic landscape is characterised by continuous change, presenting businesses with a spectrum of opportunities and complexities as we witness the unfolding of a 'new trade world order'. And on these geoeconomic crossroads, we believe in proactively equipping our SME customers with the necessary resources and strategic support, regardless of global shifts in trade or market sentiment. The consistent positive momentum within our SME banking segment is powerful evidence of our commitment, demonstrating the strength of our long-term partnerships with our customers, enabling them to confidently pursue their diversified business objectives with our comprehensive suite of bespoke business banking solutions." HLB's recognition as the Best SME Bank in Malaysia reflects its comprehensive approach to supporting its SME customers, combining digital innovation and tailored solutions to ensure a seamless customer experience boosted by strategically-integrated digital efficiencies. Expanding on the Bank's own tablet-based onboarding feature, one key advancement in HLB's business banking solutions is the Partnership Onboarding feature, which allows SME customers to onboard partnership entities directly in-branch, providing more flexibility and convenience for partnerships seeking banking services with HLB while allowing the Bank to accommodate a wider range of business structures. The in-branch tablet-based onboarding feature can now also be used to support the opening of Foreign Currency Accounts ("FCA"), providing further convenience for businesses dealing in foreign markets. HLB has also enabled businesses to validate their LHDN registration number via an LHDN API, allowing customers to make statutory payments through the Hong Leong ConnectFirst ("HLCF") platform. With this enhancement, customers can conveniently register their LHDN number directly at HLB branches, simplifying compliance with regulatory requirements. According to Yow Kuan Tuck, HLB's Managing Director of Business & Corporate Banking, the consistent positive growth among HLB's SME segment underscores its dedication to designing tailor-made banking solutions that are innovative, efficient, and cater to customers' unique business needs. "HLB has a long history of working closely with our customers to deliver tailor-made solutions that cater specifically to their diversified business needs. In supporting our SME customers in their business growth, we have consistently integrated technological advancements and innovative digital solutions to simplify certain processes and execute tasks more efficiently and effectively. From introducing the in-branch tablet-onboarding feature, to launching our digital business banking platform and integrating features such as cash flow analytics and automated transactions, our banking solutions serve to empower SMEs to scale, pivot, and compete in today's economy." This latest accolade builds on the Bank's previous win in 2023, and this consistency has also been celebrated across the industry, notably with HLB being named Best SME Bank in Malaysia for three consecutive years at the Asian Banking & Finance Retail Banking Awards, and receiving top honours at the Euromoney Awards for Excellence 2024. To know more about HLB's SME banking solutions, please visit: View original content to download multimedia: SOURCE Hong Leong Bank Berhad
Yahoo
09-06-2025
- Business
- Yahoo
Hong Leong Bank and Lombard Odier partner on multi-asset funds
Hong Leong Asset Management (HLAM) and Hong Leong Bank have announced the launch of the Hong Leong All Roads Funds, a series of three multi-asset investment options aimed at sophisticated investors. This initiative is part of a partnership with Lombard Odier, a private bank and asset manager. The funds are intended to provide a diversified portfolio that caters to different risk profiles, including conservative, balanced, and growth-oriented investors. The Hong Leong All Roads Funds are structured to address the specific investment needs of sophisticated investors. The Hong Leong All Roads Conservative Fund focuses on capital preservation and aims for modest growth with low volatility. For those looking for a balance between risk and return, the Hong Leong All Roads Balanced Fund offers potential for higher returns while maintaining moderate risk. The Hong Leong All Roads Growth Fund targets investors willing to accept higher volatility in pursuit of aggressive growth and substantial returns. HLAM CEO and executive director Chue Kwok Yan said: 'The Hong Leong All Roads Funds are designed to meet these needs, where each fund employs a risk-based asset allocation strategy, ensuring dynamic adjustments to diverse market conditions while aligning with investors' financial objectives.' These funds will be exclusively available through Hong Leong Bank, which will facilitate access via its digital banking platform, HLB Connect, as well as through its extensive branch network and dedicated consultations with priority banking relationship managers and private banking client advisors. Lombard Odier will provide advisory services and bespoke asset management for the funds. As the target fund manager and strategic partner, Lombard Odier will implement institutional-grade investment strategies tailored to the funds. Hong Leong Bank CEO and group managing director Kevin Lam said: 'As clients become more financially astute and aware that achieving and safeguarding their wealth demands a broader spectrum of financial products, we are dedicated to bringing them top-tier, sophisticated investment solutions and insights.' "Hong Leong Bank and Lombard Odier partner on multi-asset funds" was originally created and published by Private Banker International, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
