Latest news with #Killswitch
Android Authority
3 days ago
- Android Authority
dbrand's Joy-Con grip nightmare is coming to an end as it starts shipping replacements
Oliver Cragg / Android Authority TL;DR Accessory maker dbrand has officially started shipping its Joy-Lock Grips. The replacement grips are designed so that Joy-Cons won't detach from the Switch 2, even when 87% of the console's weight is put on the magnetic hinge. The replacement kit also includes a set of Dock Adapter Friction Pads. Accessory maker dbrand is well-known for its high-quality products. However, the company recently found itself embroiled in controversy shortly after releasing a case for the Nintendo Switch 2, called the Killswitch. The problem was that there was a flaw in the case's controller grips that would cause the Joy-Cons to detach from the console if not held correctly. After initially placing blame on its customers, dbrand did an about-face and announced it had found a solution to the problem. Now this drawn-out saga is finally reaching its conclusion. Don't want to miss the best from Android Authority? Set us as a preferred source in Google Search to support us and make sure you never miss our latest exclusive reports, expert analysis, and much more. dbrand has announced that it has officially started shipping its replacement Joy-Con grips. The company calls these replacement controller covers Joy-Lock Grips, as they feature a new design to keep the controllers attached. According to dbrand, the Joy-Lock Grips were engineered so that Joy-Cons stay attached to the Switch 2, even when 87% of the console's weight is put on the magnetic hinge. In July, the company told customers that they would be able to claim their Joy-Lock replacements for free. To that end, dbrand says it began sending out emails to all Killswitch customers last week. The Joy-Lock Grips are part of a replacement kit that also includes a set of Dock Adapter Friction Pads. These friction pads solve a problem where users were unable to remove their Switch 2 from dbrand's Dock Adapter with one hand. Before After Installing the grips on your controllers and the friction pads on your Dock Adapter should be fairly straightforward. But if you need instructions, the company has released a tutorial video you can watch. Follow
Android Authority
11-07-2025
- Android Authority
dbrand finally has a fix for its Switch 2 Killswitch Joy-Con detachment problem
Oliver Cragg / Android Authority TL;DR dbrand has found a solution for the Joy-Con detachment issue affecting its Switch 2 Killswitch case. Next week, the company plans to share a production schedule that outlines when you can claim your free replacement. The company also plans to send out silicone friction pads, which should make it easier to remove the console from the Dock Adapter with one hand. Earlier this year, reports began popping up about an issue with dbrand's Killswitch case for the Nintendo Switch 2. The issue in question revolved around the case's controller grips, which caused the Joy-Cons to detach from the console. After initially blaming its customers for the issue, the company reversed course and revealed that it had come up with two potential fixes and that an update on its decision would be published in the coming weeks. The company has now shared that it has found a viable solution. Today, dbrand announced that it has landed on a solution for the Joy-Con grip problem. The company has decided to go with a solution that involves completely redesigning the Joy-Con grip to eliminate the problem entirely. dbrand says that this solution came with the risk of being unable to mass-produce the fix, but it has re-tooled one of its mass production tools to address that concern. It has also decided to call these new controller grips the 'Joy-Lock.' Now that the fix has been proved to work and validated in a production environment, dbrand says it plans to share a production schedule next week. This schedule will outline when you'll be able to claim your free Joy-Lock replacements. In addition to the new grips, the accessory maker will also start sending users silicone friction pads to install on their dbrand Dock Adapter. Previously, users were having trouble removing the Switch 2 from the Dock Adapter with one hand. These friction pads should make it a little easier to do this. Before After The company notes that customers who have Killswitch case orders that have already shipped should expect to see an email early next week that provides details on redemption and shipment timing. For unshipped orders, the replacement parts will be in the box and the friction pads will be pre-installed on the adapter. Got a tip? Talk to us! Email our staff at Email our staff at news@ . You can stay anonymous or get credit for the info, it's your choice.
The Verge
10-07-2025
- The Verge
Dbrand says its new Switch 2 Joy-Con grips fix the detachment issue
After recently admitting that it had a 'spectacularly terrible response' to Joy-Con grip detachment complaints with its Killswitch Nintendo Switch 2 case, Dbrand has some good news: it says its redesigned Joy-Con grips fix the issue and the company will be able to mass produce them. Dbrand had already promised it would be replacing the grips for everyone, and now we know that the replacement will be the redesign instead of a refined version of what's already available. Here's a video from Dbrand showing the Joy-Con not detaching while being held from the Joy-Con with the updated grips. In addition to the modification to the Joy-Con grips — which Dbrand is calling Joy-Lock — the company says it will be sending out silicone friction pads to place on the Killswitch adapter for Nintendo's dock to address 'the issue of one-handed undocking on our Dock Adapter' and keep the adapter 'snugly seated' on the dock. By 'early next week,' Dbrand says it will 'share a production schedule that outlines when you'll be able to claim your free Joy-Lock replacements, and when you can expect them to ship.' New production and any unshipped orders will include the Joy-Lock Grips and have the silicone friction pads preinstalled on the Dock Adapter. In June, some users of the original Killswitch Switch 2 case found that if they held the console primarily by a Joy-Con while the case and grips were on, the controller would pop off and the console would drop down. Probably not what you want to have happen to your brand-new Nintendo console. Dbrand published a lengthy post about the issue where it argued that 'nobody routinely holds their Switch 2 like this' and that Joy-Con detachment only happens if you hold the console in a very specific way. But many users compared that response to when Steve Jobs told people running into iPhone 4 reception issues to 'just avoid holding it that way.' The company soon after published a mea culpa post where it said that 'you should be allowed to hold it however the fuck you want, without detachment occurring' and outlined how it was working on two potential fixes: a slightly tweaked version of the original grip and the one with a bigger redesign.
Tom's Guide
26-06-2025
- Tom's Guide
Dbrand apologizes over 'spectacularly terrible response' to faulty Switch 2 case — but I feel like the only person not affected
Dbrand is notable for its quirky, edgy marketing style and the fact it produces cases and other accessories for most high-profile gadgets. Phones, games consoles, laptops, you name it. Unfortunately the new "Killswitch" case for Nintendo Switch 2 has had some problems, and Dbrand has had to apologize for its "spectacularly terrible response" to criticism. For those of you that don't know about this, the issue arose with the Killswitch's Joy-Con grips. Using the case and grips actually caused Joy-cons' magnets to fail and detach from the console. It's alleged that this may have been caused by the lack of an air gap between the controllers and the Switch 2. Examples of the failed magnets were all over Reddit, and prompted Dbrand to post a 4,000 word response about the reported problems. The whole response can be summarized with a single line, claiming that "nobody routinely holds their Switch 2 like this.' Not only is this exactly what Apple did with the iPhone 4 antenna issues 15 years ago, Dbrand was essentially placing all blame on the users. All because they're holding onto the Joy-cons, without added support on the Switch 2 console. I don't know about you, but I know I also hold my Switch 2 by gripping the Joy-cons. The same way I did with the original Switch, since I never really put much thought into supporting the screen part of the handheld. Dbrand has since apologized for the initial response, and has promised to "say fewer words and devote less of them to blaming you." Which is probably a good idea, especially when it was clear this is a widespread problem. Get instant access to breaking news, the hottest reviews, great deals and helpful tips. Dbrand promises that it's working to solve the issue with one of two redesigned Killswitch grips. One thins down the lip design it says is responsible for closing the air gap, while the other has a brand new design that should "fully resolve" the problem. But we won't find out which one will be going on sale until the latter enters a "mass production trial" — which won't happen until July 10 at the earliest. Dbrand has said that everyone will be entitled to a free grip replacement, regardless of whether they're actually experiencing the issues. Dbrand hasn't said if you need to ask for them, or how, but anyone actively suffering from Joy-con detachment issues should contact its support lines. My Killswitch case arrived yesterday, so all the doom and gloom surrounding the detachment issues had me worried. Fortunately for me, my grips seem to not have the same airgap issue. I was equally surprised and relieved at this considering what others have dealt with. I've done as much testing as I can, playing handheld games and literally holding onto one Joy-Con and shaking the console around. So far the only issue I had was the left grip coming off the Joy-Con, which in turn stayed firmly attached to the Switch 2. But aside from that slight issue, which is entirely my fault, the grips are staying where they should be. I guess I will need to keep an eye on that just in case. I'm not such a big fan of the Killswitch dock adapter though. The case itself is too big to fit into the regular Switch 2 dock, which means Dbrand has designed an attachment to ensure their case doesn't need to be removed all the time. The attachment is open, and the USB-C connector moves around — apparently to let you tilt your console back against the original dock for added support. While I understand why it's there, the fact it wiggles around makes it much harder to dock my Switch 2 properly. And I'm not the only person to have those issues. A finicky dock is not quite as catastrophic as the detaching Joy-cons, though. So I'm at least grateful it's rather a small problem I have to contend with.
The Verge
25-06-2025
- The Verge
Dbrand admits it had a ‘spectacularly terrible response' to Killswitch Joy-Con grip detachment complaints
Dbrand will send replacement Killswitch Joy-Con Grips for the Switch 2 to buyers after admitting it had a 'spectacularly terrible response' to complaints that the controllers could detach from the console if held a certain way while the grips were on. The company is currently working on tweaks to the grips as well. A few days ago, some owners of the case noticed that the Switch 2 Joy-Con controllers could pop off if you had the case and grips on and held the console primarily by a Joy-Con. This short video helps illustrate the issue. On Sunday, Dbrand posted a more than 4,000-word response on Reddit titled 'Killswitch Joy-Con Detachment Update' where it said that 'nobody routinely holds their Switch 2 like this.' Dbrand argued that the detachment only happened when all three of the following conditions were met: You are specifically holding onto the console from only the Joy-Cons, in such a way that your fingers are making no supportive contact with the main console, and you are holding the Switch 2 with only one hand, and your Switch 2 is held more parallel to the ground than not. Part of the issue is that the Killswitch case's Joy-Con grips wrap around the inner part of the Joy-Con, creating a small lip. 'By adding those lips, particularly the ones on the interior face of the Joy-Cons, we filled the 'air gap' between the Joy-Cons and the Main Case,' Dbrand said. This means that it's easier for the Joy-Con to create leverage against the main tablet part of the console so that detachment can occur 'when held under a very specific set of conditions.' In some 'particularly severe instances of detachment' highlighted on Reddit by Dbrand, the company also believed the Joy-Con grips had 'an inner attachment lip that's a hair thicker than desired.' Dbrand said that it had adjusted its tolerance guidelines for mass production to 'filter out any Joy-Cons that cross that 'lip is 0.12mm too thick' threshold.' For users who were worried that they were having issues, Dbrand asked them to reach out to support and 'describe the regular use scenario that is resulting in detachment' and the company would get them replacement grips in July. More than one commenter pointed out that Dbrand's post echoed Steve Jobs and Apple's famous response to iPhone 4 antenna issues caused by a way people could hold their phones. And yesterday, Dbrand published a new post where it said it would 'try out a new communication strategy where we both say fewer words and devote less of them to blaming you' and offered to send everyone, 'whether or not you're experiencing this issue,' a replacement set of Joy-Con Grips. 'As easy as it is to boil our original post down to 'you're holding it wrong,' what we're sober to now is the point that you should be allowed to hold it however the fuck you want, without detachment occurring,' Dbrand said. 'We get it. Please continue dunking on us for the next six to eight months for reincarnating Steve Jobs.' Dbrand is working on two new versions of the grips: one with 'an even thinner retaining lip compared to the 'good' stock we've already shipped' and one with a new retaining lip design that the company says 'fully resolves the detachment issue.' However, that second option won't be ready for a 'mass production trial' until July 10th, and 'at that point,' Dbrand will be able to tell if it will be using the first or second options for replacements. Dbrand says to expect its next update on July 10th.
