Latest news with #Level
The Wire
6 days ago
- Business
- The Wire
CSC Collaborates with Salesforce to Revolutionise Grievance Redressal Across Rural India
AI-powered platform to unify and accelerate grievance redressal across CSC's 6 lakh Village Level Entrepreneurs (VLEs) nationwide New Delhi, Delhi, India (NewsVoir) Common Services Centres (CSC), a flagship initiative for India's digital inclusion under the Ministry of Electronics and IT (MeitY), today announced a collaboration with Salesforce, the #1 AI CRM*. The collaboration aims to enhance citizen and Village Level Entrepreneur (VLE) support across rural and semi-urban regions through a unified, AI-powered grievance redressal platform that delivers intelligent and scalable service experiences. With over 6 lakhs active VLEs, CSC plays a foundational role in connecting citizens with essential public and private services in remote areas. The adoption of Salesforce marks a significant milestone in CSC's digital transformation journey, aimed at improving resolution timelines, empowering VLEs with modern tools, and fostering greater transparency and trust in citizen services. Built on Salesforce's platform, the solution integrates Service Cloud with AI tools such as Einstein Bots for 24×7 self-service and Digital Engagement to consolidate citizen queries from WhatsApp, email, SMS, and the CSC portal. Sanjay Kumar Rakesh, MD & CEO, CSC SPV said, 'At CSC, our mission has always been to empower citizens and VLEs by bridging the last-mile digital gap. The collaboration with Salesforce is a step forward in building a more responsive, unified, and data-driven grievance redressal framework. By integrating modern tools and AI-led workflows, we are equipping our frontline network with the capability to resolve issues faster, track them transparently, and deliver better experiences to the communities we serve. This is not just a tech upgrade — it's a shift in how we enable trust in digital governance.' Arundhati Bhattacharya, President & CEO, Salesforce – South Asia, said, 'India's next leap in digital public infrastructure will be defined by how effectively we can bring citizen services closer to every corner of the country — with speed, scale, and intelligence. Our collaboration with CSC is a powerful example of how AI can be harnessed to transform governance at the grassroots. We are proud to support CSC in empowering lakhs of Village Level Entrepreneurs (VLEs) with the tools to deliver faster, more transparent, and citizen-first services.' CSC's collaboration with Salesforce lays the foundation for broader digital public infrastructure. With CSC expanding into areas like wallet services, DigiPay, insurance, and telemedicine, the Salesforce platform provides a future-ready backbone to unify service delivery across functions. Its extensibility, multilingual support, and mobile-first design make it ideal for scaling digital governance across India's diverse citizen base. About CSC Common Services Centres (CSCs) are a strategic cornerstone of India's Digital India programme, delivering a wide array of public and private services to citizens across rural and remote locations via a nationwide VLE network. *Salesforce, the #1 CRM, powered by AI technology and capabilities. Learn more • Learn about Agentforce • Read more customer success stories (Disclaimer: The above press release comes to you under an arrangement with Newsvoir and PTI takes no editorial responsibility for the same.).
Fashion Value Chain
6 days ago
- Business
- Fashion Value Chain
CSC Collaborates with Salesforce to Revolutionise Grievance Redressal Across Rural India
Common Services Centres (CSC), a flagship initiative for India's digital inclusion under the Ministry of Electronics and IT (MeitY), today announced a collaboration with Salesforce, the #1 AI CRM*. The collaboration aims to enhance citizen and Village Level Entrepreneur (VLE) support across rural and semi-urban regions through a unified, AI-powered grievance redressal platform that delivers intelligent and scalable service experiences. With over 6 lakhs active VLEs, CSC plays a foundational role in connecting citizens with essential public and private services in remote areas. The adoption of Salesforce marks a significant milestone in CSC's digital transformation journey, aimed at improving resolution timelines, empowering VLEs with modern tools, and fostering greater transparency and trust in citizen services. Built on Salesforce's platform, the solution integrates Service Cloud with AI tools such as Einstein Bots for 247 self-service and Digital Engagement to consolidate citizen queries from WhatsApp, email, SMS, and the CSC portal. Sanjay Kumar Rakesh, MD & CEO, CSC SPV said, 'At CSC, our mission has always been to empower citizens and VLEs by bridging the last-mile digital gap. The collaboration with Salesforce is a step forward in building a more responsive, unified, and data-driven grievance redressal framework. By integrating modern tools and AI-led workflows, we are equipping our frontline network with the capability to resolve issues faster, track them transparently, and deliver better experiences to the communities we serve. This is not just a tech upgrade – it's a shift in how we enable trust in digital governance.' Arundhati Bhattacharya, President & CEO, Salesforce – South Asia, said, 'India's next leap in digital public infrastructure will be defined by how effectively we can bring citizen services closer to every corner of the country – with speed, scale, and intelligence. Our collaboration with CSC is a powerful example of how AI can be harnessed to transform governance at the grassroots. We are proud to support CSC in empowering lakhs of Village Level Entrepreneurs (VLEs) with the tools to deliver faster, more transparent, and citizen-first services.' CSC's collaboration with Salesforce lays the foundation for broader digital public infrastructure. With CSC expanding into areas like wallet services, DigiPay, insurance, and telemedicine, the Salesforce platform provides a future-ready backbone to unify service delivery across functions. Its extensibility, multilingual support, and mobile-first design make it ideal for scaling digital governance across India's diverse citizen base. About CSC Common Services Centres (CSCs) are a strategic cornerstone of India's Digital India programme, delivering a wide array of public and private services to citizens across rural and remote locations via a nationwide VLE network. *Salesforce, the #1 CRM, powered by AI technology and capabilities. Learn more Learn about Agentforce Read more customer success stories
Time of India
21-07-2025
- Automotive
- Time of India
JSW MG Motor launches M9 electric limousine at ₹69.9 lakh
JSW MG Motor India has launched the MG M9, a full-sized electric limousine, at an introductory price of ₹69.90 lakh (ex-showroom). The vehicle is available via the company's luxury retail channel, MG Select . The MG M9 is equipped with a 90-kWh NMC battery, offering a claimed range of 548 kilometres under standard test conditions. It produces 245 PS of power and 350 Nm of torque. Using a fast charger, the battery can be charged from 30 to 80 per cent in 30 minutes. The M9 comes with both an 11-kW wall-mounted charger and a 3.3-kW portable unit as standard. Safety and features The electric limousine carries certified 5-star safety ratings from both EURO NCAP and ANCAP. It features seven airbags, a high-strength steel body structure, and Level 2 Advanced Driver Assistance Systems (ADAS), including driver monitoring. The M9 includes presidential seats with 16-way adjustment, heating, ventilation, and massage functions. Cabin features include an intelligent control armrest, a 13-speaker audio system with subwoofer, dual sunroofs, 64-colour ambient lighting, and up to 1,720 litres of configurable storage space. A 55-litre front boot (frunk) adds to luggage flexibility. The M9 is offered in three colour options—Pearl Lustre White, Metal Black, and Concrete Grey. Exterior highlights include a trapezoidal mesh grille, split LED headlights with connected DRLs, and a full-width rear LED taillight bar. The vehicle runs on 19-inch ContiSeal self-sealing tyres and features heated ORVMs for better visibility in varied weather conditions. Availability and bookings Bookings for the MG M9 are open with a token amount of ₹1,00,000. Deliveries will commence on 10 August 2025. The vehicle will be available for display and test drives at 14 MG Select Experience Centres across 13 cities.
Time Out
18-07-2025
- Entertainment
- Time Out
A huge (and free!) Japanese convention is taking over Sunset Park this weekend
Exciting news, anime fans: AniTOMO Convention, a free and all-day celebration of Japanese pop culture, is back in Brooklyn tomorrow. This is the third edition of the festival, which is organized by AniTOMO, a New York-based nonprofit honoring the cross-cultural exchange between Brooklyn and Japan. The free, one-day-only event will take place at Japan Village in Sunset Park on Saturday, July 19, from 11am to 10 pm. The convention will feature over 100 artists and anime screenings, cosplay fashion shows, game panels, workshops, prizes and other celebrations of Japanese culture. Previous editions have brought in over 7,000 enthusiasts. There will also be free giveaways on the hour, every hour. Think you're the sagest fan? AniTOMO and the American Debate League are once again presenting their renowned Great Anime Debate to engage the highest-level attendees in trivia and debate. Japan Village is offering attendees a five-percent discount across its delectable food stalls. As a year-round 'Japanese vacation without leaving Brooklyn,' the Industry City space is the perfect venue for AniTOMO, with dozens of vendors offering authentic and modern takes on beloved food, beverages, books, fashions and more. This year's partners, responsible for keeping the festival absolutely free, include the Museum of Moving Image, GKids, Sephora, Anime NYC and the Brooklyn Public Library. AniTOMO was founded in 2022 by Eileen Level, a film professional and educator who wanted to showcase the ideas of BIPOC trailblazers through creative and fun programming. The convention launched in 2023 as a way to make a love of Japanese art accessible to those who might not be able to afford traditional conventions. Given Level's background in cinema, a key tenet of AniTOMO is its dedication to screening at least one film or episode, to ensure audiences can collectively experience the magic of the Japanese moving image without any barriers. Other AniTOMO events include the AniTOMO Plus Ultra Tour, an invitational program for BIPOC Brooklyn high schoolers voices to co-design the annual convention; and AniTOMO Pop Ups, a series of holiday-themed events in partnership with cultural institutions. Eventbrite.
CNET
12-07-2025
- CNET
Tiny Home Security Devices Still Make a Big Difference: Here Are 7 of My Favorites
When I talk about home security technology, I'm often discussing multidevice security systems, cameras that need a prominent position or expensive hubs that offer a ton of features for their price. Those products have important roles, but it turns out you can do a whole lot with less, too. If you aren't interested in a big security installation or making your house look super "smart" but still want to make your home safer in significant ways, here are the small, lesser-known devices that still have a big impact. When I tested these, I was surprised just how much difference they could make without requiring lots of work or getting in the way (that makes them great for renters, too). Plus, many have lingering sales from Amazon Prime Day. Light bulb security camera Eversecu's budget model is a cheap way to add a security camera. Eversecu A light bulb security camera removes all the hassles of a camera installation for a smaller, simpler setup. You simply screw the light bulb into a standard light socket, and it runs a security camera along with a spotlight. You don't have to worry about power cables, placement, batteries or anything else. Plus, they're affordable. The only catch is finding the right socket for these basic little cams, preferably an overhead light on a porch or entryway. You can find several picks on my best of list, starting with a $50 Symynelec bulb. Hidden smart lock Level's Lock Plus has smarts when you need them but isn't intrusive. Level Most smart locks are both large and feature-rich, which is great for some people but others don't want all that -- stuff, on their lock (or even have the room). I have a small, quiet solution: The Level Lock Plus (around $280). While expensive, it's an elegant little lock for someone who wants a lock that looks completely normal but houses some useful smart features, including the ability to unlock with the tap of an included key card, unlock through Bluetooth, or enable Apple Home Key access. All those are optional; it also just functions like a regular deadbolt with a key. Standalone motion sensor Tapo's motion sensor requires a hub but together they're under $50 and work very well. Tapo You don't need a whole security system to get a helpful sensor that can watch over one particular area in your home. Sensors like Eufy's for $30 are powerful devices with batteries that can last for years and with sensitivity settings to get awareness just right. They do require a pricey hub, though. Tapo's sensor is a more affordable option ($20) and with a hub that only costs $23. Both sensors can activate phone alerts or sirens when motion is detected, like at an apartment entryway, toddler's room, garage and so on. Standalone vibration sensor GE's standalone vibration sensor can watch over any window or sliding glass door. GE Vibration sensors are a common addition to home security systems, where they're used to sense people tampering with safes or trying to break windows. But you can also find useful standalone versions that do the same thing for a fraction of the cost. This model from GE is $10 and quickly attaches to an important ground-floor window. Then it sounds a siren if it detects that the window is broken or pounded. Smart smoke detector Kidde's new partnership with Ring has led to extra-easy app management. Tyler Lacoma/CNET You no doubt already have a few smoke detectors -- it's the law. But the smoke detectors placed during construction tend to be simple and annoying, chirpy devices (also, it's recommended to replace them every 10 years). But there are modern solutions that look just like your old smoke detectors, can be wired in if your state or country requires it, and add a couple of extra handy smart features. The best choices right now are the Kidde/Ring collaboration detectors ($75) that work with the Ring app for free, and the Nest/First Alert detectors ($130) that work with Google Home. They both send you alerts on your phone wherever you are, and offer in-app battery warnings. They also make testing and management easy. Smart radon detector If radon is a problem in your area, this smart sensor is a far better tool than complicated radon kits. AirThings Radon is one of those annoying safety issues that's hard to examine, even if you know it's a problem in your geographical area. Testing and sending samples to labs for the radioactive gas is the sort of project that's easy to forget about. But there's an easier at-home option, a small device from AirThings called the Corentium Home 2 ($210). This device is designed to measure the output of radon wherever you place it (like a basement). You can move it around your home to see where measurements are high and keep using it for years to come. Plus, there's no need to handle a sample kit or trust a lab for proper analysis -- or be surprised by unexpected lab fees. Just give the sensor a few hours to work, and you start seeing if radon is a problem in your home, which may need to be addressed with additional barriers. App connections are available for more info and control options. Leak detector ADT's leak detector with an extended cord sensor to reach around hot water tanks. Tyler Lacoma/CNET A small leak detector fits in out-of-the-way places like under sinks, behind toilets and beside water heaters. There they wait for years to detect any spilled water on the floor, at which point they send out sirens and app alerts to let you know something is wrong. That's an easy and cheap solution to stop leaks before they cause serious water damage. I have a guide on leak detectors here, but overall, I like Eufy's model for $35 and SwitchBot's affordable option for $18. Don't stop quite yet -- feast your eyes on the best security cameras without subscriptions and the best ways to get home security without Wi-Fi, too.
