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Time of India
a day ago
- Business
- Time of India
How saying yes to overwork can hinder success: 5 lessons professionals need to learn
Modern workplaces run on an unspoken currency: Employees' willingness to say 'yes.' Yes to staying late, yes to filling in for colleagues, yes to tasks far removed from one's actual role. For decades, this readiness has been celebrated as ambition, commitment, even loyalty. But a new report exposes the darker side of this culture: workers are paying a heavy price for carrying burdens that extend well beyond their job descriptions. LiveCareer's Hidden Costs and Rewards of Extra Work Report (December 2024), based on a survey of 1,160 US employees, lays bare a paradox that defines today's labour force. On the surface, saying 'yes' can open doors, sharpen skills, promotions beckon, and paychecks fatten. But beneath that thin layer of reward lies a corrosive truth: Overwork is pushing nearly all employees toward burnout, leaving them stretched, fatigued, and disillusioned. The findings challenge one of the most enduring myths of modern careers, that extra work is always the highway to success. Instead, the survey paints a portrait of a workforce trapped in a cycle of pressure, compliance, and exhaustion, where the costs often outweigh the gains. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like American Investor Warren Buffett Recommends: 5 Books For Turning Your Life Around Blinkist: Warren Buffett's Reading List Undo A culture of overextension The numbers from the report paint a sobering picture. 77% of employees take on responsibilities outside their role at least weekly, with more than a third facing such requests daily. Only 3% say they are never asked to do more. The concept of 'extra' work, once seen as occasional, has become structurally embedded in workplace operations. This isn't about 'going the extra mile,' it's about a workplace survival strategy that relies on stretching human capacity until boundaries blur. Burnout: The hidden epidemic The toll is undeniable. A staggering 93% of employees report burnout as a direct consequence of accepting extra work. Nearly 60% say they frequently feel drained because they cannot say no. Burnout has become less of a red flag and more of a badge employees are forced to wear, a silent marker of endurance in an unforgiving environment. The normalization of this fatigue raises a critical question: When exhaustion becomes the default, is the system itself broken? Why saying 'no' rarely happen Despite the consequences, most employees still comply. 56% admit they feel pressured into saying yes, while 27% cite direct managerial influence. Recognition (24%), the desire to be seen as a team player (23%), and career ambitions (18%) also drive compliance. Only 11% set boundaries and refuse additional work. This imbalance underscores a workplace psychology where declining requests is equated with jeopardizing one's future. In a precarious labour market, self-preservation often means self-sacrifice. Where the work comes from What makes this overextension even more insidious is its source. It isn't limited to one layer of authority: 23% of requests come from direct managers, 22% from senior leaders, 22% from coworkers, 21% from other team managers, and even 13% from HR. The expectation to do more is everywhere, woven into every layer of hierarchy. The tasks themselves are telling, administrative duties, event planning, overtime, mentoring, or covering for absent colleagues. These aren't career-advancing stretch projects; they're organizational gaps papered over by human labor. The rewards that keep people hooked Yet, the story isn't entirely bleak. One in three employees credits extra work with skill development, financial rewards, or closer colleague relationships. About 31% even report career advancement opportunities. In fact, 90% of respondents feel fairly compensated for their additional contributions, and more than half believe their efforts are critical to business survival. But the benefits are uneven. Older workers (41+) are far more likely to see fairness and advancement opportunities than their younger counterparts, who often perceive the trade-off as thankless. A question of sustainability The dual reality is stark: Extra work brings rewards, but also crippling burnout. When nearly every employee admits to being overburdened, the problem ceases to be individual; it is systemic. The culture of relentless 'yes' may keep businesses afloat in the short term, but it breeds long-term instability, eroding mental health, engagement, and retention. Redrawing the boundaries What LiveCareer's report uncovers is more than statistics; it is a mirror held up to modern workplaces. Saying 'yes' has become a default response, not out of enthusiasm, but compulsion. Companies may celebrate it as commitment, but in truth, it reflects a structure built on overreliance and exhaustion. The task ahead is twofold: Employees must find the courage to draw boundaries, and employers must confront their dependence on burnout economics. Until then, the corporate culture of 'yes' will remain less about opportunity and more about erosion of energy, balance, and dignity at work. Lessons professionals need to learn In today's hyper-competitive workplace, many professionals believe that saying yes to every task is the surest way to climb the ladder. Yet, the reality is often the opposite. Overcommitment drains energy, blurs focus, and creates a cycle where effort outweighs achievement. True success lies not in endless hustle, but in mastering balance and discernment. Boundaries safeguard growth Agreeing to every request leaves little room for strategic work. Setting boundaries allows professionals to channel time and energy into projects that drive meaningful results. Productivity isn't about hours logged Staying late may look impressive, but output matters more than optics. Professionals who focus on efficiency often deliver stronger results than those stuck in the cycle of overwork. Burnout destroys long-term potential Short-term wins earned through exhaustion come at the cost of health, creativity, and sustainability. Protecting well-being ensures careers last and flourish. Selective commitments build credibility Saying yes to everything dilutes quality. By prioritizing key responsibilities, professionals establish a reputation for reliability and excellence. Rest is a competitive advantage Recovery sharpens judgment, strengthens resilience, and boosts leadership potential. In a world that glorifies busyness, choosing rest can set professionals apart. Ready to navigate global policies? Secure your overseas future. Get expert guidance now!
Forbes
21-07-2025
- Business
- Forbes
Don't Forfeit Vacation Days -- 4 Steps To Reclaiming Your PTO
Don't Forfeit Vacation Days — 4 Steps To Reclaiming Your PTO American workers are too anxious to take their rightful vacation days. A new survey by resume-builder LiveCareer (aptly titled the PTO Culture Crisis report) shows that, while almost half of American workers receive more than two weeks off, the majority plan to less than one week of summer vacation. A third of workers feel pressure not to use all their PTO (paid time off). The most unfortunate 9% of the more than 1,000 employees surveyed reported that their employer actively discouraged taking time off. Do not give up your rightful vacation time! Some companies don't allow you to roll over unused time or get trade it for dollars, so your PTO ends up not being paid to you. In addition, you lose out on the rest and refreshment that can keep you from burnout. Finally, you signal to your employer that you don't need or want your vacation time. Instead of forfeiting your vacation days, follow these four steps to reclaim your PTO: 1. Create An Exciting Vision For Your Time Off Sketch out the next full year ahead with 100% of your PTO. You don't have to ask for all your days upfront, but when you schedule out all of your vacation days in advance, you increase your odds of designing exactly what you want and need from your PTO. Block out both the fun and the necessary days you'll need. Keep that calendar in a prominent place at home (not at work to keep it confidential) so your vacation stays top of mind. Think about individual days off you want (e.g., your birthday), family commitments you need extra time for (e.g., first day of school) and personal priority items that may require a workday (e.g., meeting your accountant for tax day). Then think about how you like to rest and recharge – would you prefer several three-day weekends or a full two-week trip somewhere? Pick specific time periods for those short or long vacations, so you can get your PTO approved in time. Finally, outline your vacation plans, and start making your wish lists for hotels, meals and excursions, so you create such an exciting vision for your time off that you actually take it (start with these five ideas for your time off). 2. Make It Easy For Your Company To Say Yes Now that you have your ideal PTO sketched out, look up your company's vacation policies so you ask at the right time. There are likely rules around how much vacation time you can request in advance and when you need to ask. Follow these rules, and if you have an unsupportive manager, further plan your request for when your manager is in a good mood or there is a positive uptick in the business. Be prepared to negotiate if you hear No or are made to feel guilty for asking. Have an OOO (out of office) plan for how your work would get done in your absence, especially if you are taking off for a week or longer. 3. Have A Contingency Plan For Problems While You're Away In addition to planning your work transition for when you're away, plan for things going wrong. This contingency plan is for both you and your employer. On your end, you want peace of mind that your vacation won't be interrupted at the slightest provocation. If you have key clients or projects, you don't want to worry about these while you're away. For your employer, whichever colleague covers you, they need to know what to do if something unexpected happens. When, if at all, should they contact you? How should they do that (e.g., text, call)? If your colleagues are poor performers who may disrupt your time off for non-emergency issues, then part of your planning may be to design your vacation to be unreachable (e.g., off-the-grid travel locations, inconvenient time zones). 4. Build The Dream Career You Don't Need To Escape From Instead of wondering when your next vacation is, maybe you should set up a life you don't need to escape from – Seth Godin If you really can't pry yourself away from work, then still take those vacation days to work on your dream career or side business that might ultimately replace your current job. It can't be that great a job if you can never leave it! This way, you're still getting your PTO and even though you're not using it to rest and refresh, you're at least still investing in yourself.
Metro
18-07-2025
- Business
- Metro
AI will replace these 10 jobs — but here's what workers can do instead
AI is no longer the preserve of Tomorrow's World — and over the last few years, we've seen intelligence systems rapidly reshape the workforce. From providing virtual assistance and generating reports to diagnosing illness, artificial intelligence is taking over tasks that used to require human hands (and minds). While robots haven't commandeered all of our roles just yet, researchers predict AI may replace 300 million jobs globally by 2030, with an estimated 41% of companies expected to reduce staff numbers as a result of its introduction. It's a scary prospect, and you might be wondering: what does this mean for me? But just because AI is stepping into the workplace faster than any of us could have imagined, it doesn't need to push you out. In fact, this could be the perfect opportunity to rethink, retrain and potentially upgrade your career. As some jobs fade, others are just getting started, and there are plenty of roles where AI cannot match human performance. So rather than losing sleep thinking about being replaced, consider the ways you can make yourself future-proof. These are the 10 professions most likely to be displaced by AI, according to LiveCareer, along with expert guidance to help those at risk stay ahead of the curve. To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video Size of affected workforce: 95,100 data entry specialists in London Transferring data is an almost perfect task for AI, as machine learning and OCR systems are now able to extract data from physical and online documents with high accuracy and minimal supervision. These automated data pipelines allow companies to cut labour costs and minimise error, so although some tasks will still need a human touch, many traditional data entry roles are rapidly disappearing. What to do instead? Consider a shift towards data analysis or management. 'It takes judgement, context and curiosity to figure out what the numbers really mean, and what to do next — that's not something a bot can truly replicate,' recruitment specialist Sharon Armstrong tells Metro. 'People working with data should focus on building skills that AI can't easily replace, like critical thinking, storytelling with data and business insight.' Become more advanced with tools such as Excel, SQL or Python and learn how to work alongside the development of AI; even if it's doing the grunt work, business will require analysts to derive insights and implement intelligence-based solution. It's a smart move to pivot into an industry where your experience is still valued, but your opportunities are magnified. Size of affected workforce: 227,500 telemarketers in London As cold calling for sales generally follows a guideline, automated and AI-driven diallers are being employed more and more frequently due to their ability to handle a magnitude calls, collect data and perform sales pitches on a daily basis. 'AI can handle scripted sales calls, but true relationship-building still requires a human touch,' says Sharon. So don't panic – there is still a market for telemarketers who specialise in high-value or complex situations that call for empathy and personality — and while it's still a good idea to look at upskilling, focusing on these qualities can make you a valuable asset in the meantime. What to do instead? A telemarketer's skills in communication and persuasion transfer seamlessly into digital marketing, customer success or modern sales roles. Customer outreach, relationship building and strategic thinking are key to being successful in these fields. Learning about digital marketing platforms, CRM systems or social media advertising and engagement will also help you get ahead. Size of affected workforce: 58,600 customer services in London Similarly to telemarketing, customer service work (password resets, checking order statuses, or billing questions) is often repetitive and follows a script, which unfortunately makes it ideal for automated systems AI-powered chatbots and virtual assistants are more frequently being implemented for these positions as they are able to offer 24/7 support with a high level of accuracy and reduced wait times — in some cases, customers aren't even aware they're not talking to a real person! What to do instead? Pivoting into more specialised customer success roles – such as customer relationship management, technical support, or client training – can help provide extra job security for staff in this field. Sharon explains: 'Customer service experts who develop problem-solving skills and emotional intelligence will continue to be highly sought after.' Boosting your skills in troubleshooting, product-knowledge and industry-specific needs will aid in a transition to a new, higher-value position. Size of affected workforce: 26,000 cashiers in London Self-checkout kiosks, mobile payment apps and AI-powered surveillance systems have been replacing traditional cashiers for a while now, with stores like Amazon Go spearheading the change. For some firms, the aim is intelligence systems managing the whole transaction, from item detection to payment processing, making the shopping experience entirely automated and staff-free. It may be a while before this becomes the norm, but it's wise to lay the groundwork now if your job is vulnerable. What to do instead? Roles in retail management or customer experience provide opportunity for a smooth transition as they utilise similar skills in understanding consumer behaviour and dealing with people. You may also want to go into something more niche, in which case opportunities in logistics, supply chain management or the implementation of technology within retail environments might be worth exploring. Size of affected workforce: 22,100 editors in London Many writers and content creators use AI-based tools such as Grammarly, Hemingway and ChatGPT to speed up their editing process, as these virtual aids are now advanced enough to catch spelling mistakes, inconsistencies in tone, and even offer rephrasing and writing suggestions. While higher-level creative editing and content direction still requires a more personalised touch, the more mechanical editing processes are being swept up by AI platforms with increasing accuracy and performance. What to do instead? A sharp eye for detail, understanding of language and ability to write clearly and concisely are skills in high demand within fields like communications, content marketing and creative direction. 'Content and marketing professionals who specialise in brand storytelling and campaign strategy will continue to offer value that automation can't match,' notes Sharon. ResumeLab's Peter Bryla also tells Metro: 'If you have a sharp eye for language, that skill is still incredibly valuable; you just need to aim it higher. Think brand voice, SEO strategy, or even content planning. It's about moving from fixing commas to shaping narratives.' Expanding your toolkit and gaining expertise in content strategy, SEO or digital content management will enhance your CV, allowing you to become a competitive professional and move beyond polishing paragraphs. Size of affected workforce: 20,200 legal admin roles The role of a legal assistant involves detail-driven tasks like sifting through case files, reviewing contracts, flagging risky clauses, organising evidence and researching past rulings — all of which can be done (to varying degrees of success) by intelligence systems such as ROSS intelligence and DoNotPay. What to do instead? Look at position in legal technology, such as legal operations or legal tech consulting, which allow for your current expertise to be combined with industry advances. 'The legal field is evolving fast, and tools like AI are changing how we manage documents and casework,' says Peter. 'But legal professionals can stay ahead by shifting into tech-driven roles such as compliance, legal ops, or litigation support, where their expertise still matters, albeit in a more modern context.' If you have a more solid background in law, also consider project management, litigation support or compliance positions within the tech sector. Here, your pre-existing skills in managing complex information, meeting tight deadlines and staying organised will most definitely come in handy. Size of affected workforce: 153,800 bookkeepers in London Rule-based functions such as tracking transactions, managing ledgers and preparing basic financial reports are becoming increasingly automated. Businesses can implement modern accounting software like QuickBooks and Xero to keep the books in order, streamlining operations and reducing human error. What to do instead? Your skills in interpreting complex financial data and providing strategic insights can prove valuable in similar roles like financial consulting or analysis and auditing. Sharon explains: 'Financial professionals who can interpret data, advise on strategy, and assess risk provide insights that no software can replace.' Boost your expertise in financial modelling, budgeting and data analysis to move into a position with more strategic influence (and potentially higher earning potential) and stay on top in this fast-moving industry. Size of affected workforce: 42,000 frontline food workers in London Many fast food giants are already using automated devices to take orders. But the development of tech in prepping meals and cleaning brings AI's involvement within the food industry to a new level, with McDonald's and White Castle already testing robotic fry cooks and AI-powered drive-through assistants. While machines may be gaining the upper hand in routine based tasks though, the food industry will always need creativity and decision-making that requires the fine tuned touch of human experience. What to do instead? More innovative or managerial roles within the food world such as culinary innovation, restaurant management, supply chain management are all great jumps from working front of house. 'In hospitality, automation may assist, but leadership, creativity, and customer experience remain firmly human strengths,' Sharon comments. 'Upskilling in management and operations will help workers stay ahead.' Food service tech roles that focus on developing or managing AI systems for restaurants also offer a great way to work alongside developing intelligence systems instead of competing with them. Size of affected workforce: 20,600 warehouse roles in London Many mainstream companies such as Amazon, Ocado and Alibaba have already developed automated warehouse systems where AI robots handle the product selection, packing, labelling and inventory tracking processes normally done by warehouse workers. Instead of doing physical labour, some workers have shifted to supervisory roles, but there are other options that might be more beneficial in allowing you to get the most out of your employment experience. What to do instead? Build expertise in logistics coordination, inventory control and warehouse technology operations to level up here. 'Automation is growing in logistics, but skilled professionals who manage inventory systems and oversee technology-driven processes are still crucial to keeping supply chains running smoothly,' Sharon adds. Look at gaining education and experience in automation systems, logistics software, efficiency management and safety standards, as this will get you to the front of the queue when interviewing for roles like warehouse supervisor, supply chain analyst and robotics technician. Size of affected workforce: 63,100 junior analysts in London Automated AI tools such as Tableau and Google's Looker Studio are able to do data collection, run statistical analyses and highlight patterns, effectively taking over the duties of junior market research staff. What to do instead? To remain at the top of the game, shift toward positions that use more strategic thinking skills, from strategy consultant to business analyst or data scientist. Sharon says: 'While data collection is increasingly automated, those who develop strong data storytelling and business insight skills will remain valuable in marketing and analytics roles.' It's worth being confident in turning raw data into insights, so build skills in data visualisation and storytelling, and make yourself familiar with platforms like Python to really stand out from the crowd. The simple answer is that jobs requiring direct human interaction or creativity are safe from being overshadowed by machines — at least for now. More Trending However, AI is making significant and speedy progress in automating more routine tasks. Careers coach Jasmine Escalera says that to 'stay ahead of AI and other intelligent systems, the key is continuous learning and adaptability.' 'Focus on skills that AI can't easily replicate, like critical thinking, creativity, emotional intelligence and complex problem solving,' she tells Metro. 'Those who invest in reskilling and lifelong learning will be best positioned to succeed in this evolving landscape.' View More » The main takeaway here is that AI can be used to assist in many ways, but doesn't yet have the capacity for jobs that aren't repetitive or heavily data-driven. So instead of worrying about them taking over the world, lean on intelligence systems to take over time consuming – and often boring – tasks, giving you time to focus on higher-level or creative work that'll make you indispensible. Do you have a story to share? Get in touch by emailing MetroLifestyleTeam@ MORE: Games Inbox: What is the next big game for Nintendo Switch 2? 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USA Today
17-07-2025
- USA Today
Are you nervous about taking a day off work? Here's why others are jittery about PTO
More than half of U.S. workers recently surveyed say they feel some anxiety about taking all the paid time off they're entitled to – and a third of them say they're pressured to not use all of their PTO. About 9% of workers said their employers actively discourage them from taking all the time off they're owed. On vacation? Many Americans work on holidays. That's according to recent poll of 1,003 employed workers conducted on May 7 by Pollfish for LiveCareer, a job search service provider. The take-away for the survey results: While companies can grant time off, the workplace culture can send a different message, according to LiveCareer. Can't see our graphics? Click here to view them. Why aren't workers taking time off? The findings echo those of a Pew Research poll conducted in February 2023. While 48% of workers surveyed said they take all the time off that's offered, 46% said they took less time. Of those workers: Upper-income employees were more likely than their lower-paid counterparts to take less time off than what was offered, Pew said. Among those with a college degree, 51% said they took less time, compared 41% of those with less education. About 21% of Black workers say they don't take time off for fear of losing their jobs while 13% of their white counterparts have the same concern. Salaried workers, 52%, were more likely than hourly employees, 39%, to take less paid time off, Pew said. The LiveCareer survey concluded that employees need "systems, support and security" to feel comfortable in taking time off from work and recharging. NOTE A breakdown of the LiveCareer survey's respondents showed 54% male and 46% female. By age, 19% were aged 18–27; 27% were aged 28–43; 27% were aged 44–60; and 27% were aged 61–79. SOURCE USA TODAY Network reporting and research; Pew Research Center
Yahoo
21-03-2025
- Business
- Yahoo
Four key AI skills anyone can learn
Whether we like it or not, artificial intelligence is changing the way we work. Having some proficiency in AI is becoming an essential tool for workers and job seekers alike – who are relying on the technology to generate ideas, automate tasks, analyse data, craft cover letters and more. Research shows that more of us are leaning on AI to help us at work. According to Zety's 2025 Future or Work Report, 95% of employees are actively participating in training or taking other steps to improve their AI skills, and 71% already use AI at work. Nearly one in four people wish their employers would make AI-powered tools readily available, a survey of more than 1,100 people by LiveCareer found. Read more: Does AI mean less pay for workers? For the technology-shy, the idea of embracing AI can be daunting. But learning to use it productively – and ethically – isn't as difficult as it can seem. Although the term 'AI skills' encompasses the computing skills needed to design and build AI tools, not all AI skills are so technical. AI literacy, understanding what AI can do and how to use AI systems, is an important competency that anyone can develop. When we talk about AI, we tend to think about tools like ChatGPT, Copilot or Gemini. These are examples of generative AI, models that use existing data to create new content like text, images, videos and music. The key to using these tools is being able to write good prompts – questions, information or sentences – which influence the quality of the outputs you receive. 'Workers in any industry can benefit from learning how to write a great prompt for chatbots like Gemini and ChatGPT,' says Martin Poduška, at Kickresume. 'We recently researched AI use at work and found that 78% of workers across many different industries use these tools in some way. Knowing what to include in the prompt in order to get the results you want is a skill that everyone would benefit from developing.' To write a good prompt, keep your instructions concise, straightforward and conversational. Outline the context of the prompt, for example, if you're asking an AI to write an email to a client, you may want to tell it to be professional. You can refine your prompt again by changing a word or phrase if you don't get the results you're looking for with your first attempt. AI tools are not foolproof, so it's important to verify any facts and figures provided in an output and double-check any references included. Often, AI outputs can be filled with vague 'filler' text and buzzwords. In a paper published in 2024, academics highlighted how large language models (LLM) are proliferating 'careless speech' online – AI-generated output that contains 'subtle inaccuracies, oversimplifications or biased responses' that are phrased confidently. 'Being able to critically evaluate text or images created by generative AI is a specific kind of digital literacy skill that will only become more important as AI becomes more frequently used,' says Poduška. 'Workers should always be on the lookout for errors or 'hallucinations' – incorrect or misleading outputs – in the text, and should develop their research skills to double check its accuracy.' Rose Luckin, a professor of learner-centred design at University College London and an expert in AI use in education, says strategic AI integration is key. Essentially, the goal is to use AI to complement and improve human work, not to fully automate it. 'This involves understanding how to effectively incorporate AI tools to enhance human capabilities, recognising opportunities where AI can augment decision-making, developing critical evaluation skills to assess AI outputs, and maintaining human oversight and judgement,' she says. Staying curious about ways to use AI to save time can be helpful, adds Poduška. 'One great example is using a chatbot to summarise long content like reports or emails, which can be really helpful if you're returning to a project after working on something else and need to refresh your memory,' he says. 'There are lots of AI tools that you can use very easily for tasks that don't require you to learn any coding, you just need to be open to trying something new. For instance, Grammarly checks spelling and grammar, and Canva helps you edit (and generate) images and presentations.' It's also essential to recognise the limitations of the technology. AI lacks human qualities like creativity, emotional intelligence, judgement and true contextual understanding. Read more: Is it ever worth revenge quitting your job? For example, AI may be able to write an email to a disgruntled customer, but it will likely lack the 'human touch' and may end up irritating them more. Likewise, an over-reliance on AI-driven hiring tools means taking human intuition out of the hiring process, which can lead to talented applicants being overlooked. Jasmine Escalera, a career expert at Zety, says the future of work will likely be a blend of human expertise and AI innovation. 'While HR managers are increasingly supportive of AI in job applications, the human element – trust, communication, and engagement – remains essential. Companies must navigate this intersection carefully to foster a work environment that values both technology and the people who power it.' You can teach yourself how to use a lot of AI tools and like any skill, practice is key. However, taking a course can be a good way to develop more technical skills. 'There are a number of online courses available that you can follow in your own time, from free overviews to more in-depth, paid options,' says Poduška. 'But these might still be accessible to lots of people as many are affordably priced, and employers are often happy to pay for their teams to have training. Read more: Why some leaders infantilise their workers 'If you're looking for online courses I'd recommend choosing ones that are fairly recent so the information is up to date,' he adds. 'You can see that these courses have a range of applications and are targeted towards different industries and sectors.' Ultimately, there is no denying that Al may be a threat to some workers and their roles. But for others, it may be possible to take advantage of the rise of the technology by learning new skills – especially job seekers. 'Being able to confidently use this technology to save time, automate tasks and generate new ideas looks great on an application and will come across well in an interview,' says Poduška. 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