Latest news with #MDM


Forbes
20 hours ago
- Health
- Forbes
Why AI In Healthcare Requires Real-Time Data Updates
Somnath Banerjee is an IT leader and an enterprise MDM architect at a Fortune 50 Health Insurance Company. Healthcare is rapidly adopting AI, with large language models (LLMs)—AI systems trained on massive datasets to understand and generate human-like language—now supporting clinical documentation, medical research and patient education. From AI-powered symptom checkers to decision support tools embedded in electronic health records (EHRs), these innovations promise to streamline care. Yet, the risk is equally real. Without real-time data pipelines, these tools can become dangerously outdated. As guidelines evolve and new diseases emerge, static models fall short, leading to inaccurate diagnoses and obsolete recommendations. For AI to be effective in medicine, it must be continuously updated. To address this, retrieval-augmented generation (RAG) offers a promising solution to keeping AI outputs grounded in current, evidence-based medical knowledge. Clinical Risks And Legal Implications Of Stale AI When AI operates on outdated information, the consequences can be serious. Static AI models, for instance, may recommend recalled medications, ignore updated clinical guidelines or miss emerging medical conditions if trained before their onset. LLMs, especially those detached from current data, can also hallucinate—confidently delivering fabricated 'facts.' One chatbot offered unsafe dieting advice to an eating disorder patient due to flawed training. Other AI systems, intended as therapeutic aids, have been linked to tragic consequences when users followed misguided recommendations. This raises significant legal and ethical concerns. If an AI system offers outdated medical advice that leads to harm, responsibility becomes murky. Lawsuits over healthcare AI errors are already surfacing, and regulators like the FTC could step in more stringently. Industry analysis warns that outdated LLMs can erode customer trust, damage reputations and pose legal risks. In healthcare, the cost is not just reputational—it can be measured in lives. The Rise Of Knowledge-Augmented AI In Healthcare RAG—a technique designed to keep AI answers grounded in up-to-date, domain-specific information—offers a lot of potential in keeping AI data current. RAG combines a retrieval system with generative AI, meaning the chatbot or assistant doesn't just rely on its generic training data. It actively pulls in relevant facts from approved databases or documents, then generates a response. This approach helps avoid the generic or incorrect replies that a pure LLM might give, and significantly reduces dangerous hallucinations by tethering answers to evidence. Real-world applications are expanding: • Smart EHR assistants help clinicians summarize notes, suggest diagnoses and stratify patient risk by analyzing recent medical knowledge. • Patient-facing chatbots manage chronic care, send medication reminders and triage symptoms while integrating with health devices. • Drug safety alerts powered by RAG systems can identify real-time contraindications and recalls, preventing harmful prescriptions. • Remote care assistants support elderly patients and those with chronic illnesses, conducting daily check-ins and transmitting vitals remotely to providers via IoT devices. These applications highlight the power of RAG-enabled AI in delivering safe, relevant and timely guidance—provided the underlying data remains current. This makes real-time RAG updates imperative, rather than relying on delayed batch processes. Avoiding Medical Errors With Real-Time AI Updates A constantly updated RAG architecture mitigates the risks of a stale AI system by ensuring AI outputs reflect the latest knowledge. These systems use continuously refreshed vector databases or semantic graphs to pull in updated journal articles, test results or FDA advisories at the time of query. For example, a chatbot aware of a same-day drug recall can alert patients immediately, while a clinician assistant might surface a new cancer study relevant to a patient's treatment. Building a real-time RAG system in healthcare requires a robust data infrastructure: • Integration with EHRs via HL7 FHIR standards allows secure access to real-time lab results, vitals and prescriptions. • Streaming technologies like Apache Kafka support instant updates to AI knowledge bases. • Strategic partnerships with credible data providers ensure continuous ingestion of up-to-date drug data, clinical guidelines and medical research. A well-architected, live-updating RAG system operates as a dynamic service, constantly learning and adjusting in response to new information. Charting A Smarter, Safer Path For Healthcare AI Real-time AI in healthcare holds great promise, but it must be used wisely. These tools are most effective when they support—not replace—humans. Human expertise provides the ethical reasoning, empathy and judgment that AI lacks. As such, transparency is key. Clinicians and patients alike must understand the capabilities and limitations of AI. Knowing when to question an AI's recommendation and how to trace its data sources is essential to safe adoption. If deployed responsibly, LLMs enhanced with real-time RAG can reduce administrative burdens, close knowledge gaps and transform care delivery. By keeping the data pipeline flowing and a human in the loop, we move further along the path to ensuring that AI heals, not harms. 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Business Wire
3 days ago
- Business
- Business Wire
Syndigo Named a Leader in the IDC MarketScape: Worldwide PXM and PIM Plus Applications for Digital Commerce 2025 Vendor Assessment
CHICAGO--(BUSINESS WIRE)--Syndigo, a global leader in Product Experience Management (PXM) and Master Data Management (MDM) solutions, has been named a "Leader' in the IDC MarketScape: Worldwide PXM and PIM Plus Applications for Digital Commerce 2025 Vendor Assessment (doc #US50626624, June 2025). 'We believe this latest recognition again highlights Syndigo's commitment to helping brands and retailers deliver powerful, AI-enabled product experiences that accelerate conversion and commerce,' said Simon Angove, Syndigo CEO. 'We've built a composable, cloud-native platform that scales with our customers' needs, helping them engage consumers wherever they shop." Syndigo was one of eleven companies evaluated in the report. The report noted, 'Syndigo is especially suitable for organizations seeking a stable provider with proven implementation methodologies and strong partner support.' 'With the industry's largest network of brands and retailers, plus AI-enriched GoPilots and accelerators, we help our customers scale product content distribution and optimize performance across every channel,' added Angove. 'Our platform brings together best-in-class point solutions in a unified, composable ecosystem – built from the ground up to support the evolving needs of digital commerce.' To read more about Syndigo's capabilities, click here to access the excerpt. About IDC MarketScape IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers. About Syndigo Syndigo is the global leader in product experience management (PXM), offering AI-native commerce data solutions that solve the hidden inefficiencies behind products in an end-to-end platform. Through a best-in-class fully integrated PXM solution comprising Master Data Management, Product Information Management, Core Syndication, Enhanced Content, Digital Shelf Analytics, customers trust Syndigo to centralize product and business data, collaborate seamlessly with retailers, vendors, and partners, and optimize product experiences in real time, driving growth and customer loyalty. Our complete and composable solutions are flexible, extensible, and integrate easily into existing tech stacks. Syndigo serves over 12,000 global enterprises in key sectors such as food and beverage, CPG, grocery, foodservice, health and beauty, hardlines and home improvement, consumer electronics, automotive, and apparel. For more information, please visit


Business Wire
3 days ago
- Business
- Business Wire
Leading MDM Provider Addigy Names Jason Tober Chief Executive Officer
MIAMI--(BUSINESS WIRE)--Addigy, a leading provider of Mobile Device Management (MDM) software for Apple devices, today announced the appointment of Jason Tober as President and Chief Executive Officer, effective immediately. Tober will report to the Addigy board of directors as well as join the board. Addigy announces MDM veteran Jason Tober as President and CEO. Tober's significant industry experience includes executive positions at Jamf, PAR Technology, Delaget, and VMware, among others. Tober has held numerous leadership roles, most recently including serving as a General Manager with PAR Technology, which he joined through the acquisition of Delaget, where he served as CEO for nearly ten years. Prior to Delaget, Tober was VP of Sales and Marketing for Jamf, an Addigy competitor. He also held executive positions with VMware and Shavlik Technologies and was a founder of two companies after starting his career at Computer Sciences Corporation (CSC) as a software developer. He currently serves on the advisory board at Incept AI, as well as a Mentor for the Minnesota Emerging Software Advisory (MESA), a mentoring organization comprised of C-level software and information technology veterans guiding early-stage software companies. Tober has a B.A. in Biology from St. Olaf College. 'Jason Tober is an established commercial operator with deep experience in go-to-market across multiple channels, including MSP's', said Rick Essex, Managing Director of PSG Equity. 'With his direct experience in the MDM market, we believe Jason will support the new wave of growth for Addigy. We're excited to partner with him and together look forward to the next stage of the Addigy journey'. Tober steps into the role at a pivotal moment in Addigy's growth. Over the past year, the company has significantly expanded its product suite with the introduction of Addigy Amplify™ and Addigy Assist™, further enabling customers to streamline Apple device management across complex, distributed environments. As Apple strategically moves from Legacy MDM infrastructure to the new Declarative Device Management (DDM) infrastructure this Fall, Addigy offers leading DDM capabilities for MSPs and IT teams, especially as they navigate the next generation of Apple device management capabilities. Tober's appointment underscores Addigy's commitment to innovation, customer success, and category leadership in this evolving space. Tober replaces founder and CEO Jason Dettbarn, who will remain with the company as its Chief Technology Officer, responsible for continuing to drive innovation as well as enhancing key partner relationships. Said Founder and CTO Jason Dettbarn, 'Given the pace of change within the Apple ecosystem and our relentless focus on our customer's success, I am very excited to focus more directly on Addigy's product leadership. The appointment of Jason Tober to CEO not only strengthens our strategic capabilities, it enables us to capitalize on our skills and maintain our continued dominant market position in the rapidly evolving Apple environment.' "I'm honored to join Addigy at this point in its trajectory', said Jason Tober. 'Jason Dettbarn and team have built a strong foundation by solving real customer problems and delivering great value to our customers. I look forward to working with this talented team to help accelerate our growth, unlock new opportunities and deepen our impact for those we serve." About Addigy Businesses rely on Addigy to help manage and secure their growing fleets of Apple macOS, iOS and iPadOS devices at the speed of now. The solution delivers real-time and continuously connected Apple device management with support for both Apple MDM and DDM. Addigy's robust compliance, non-invasive management, and simple user interface empower MSPs to grow their business and enterprises to manage distributed IT at scale. Through ongoing innovation, unparalleled customer service, and deep expertise, Addigy helps drive the future of Apple device management. About PSG PSG is a growth equity firm that partners with software and technology-enabled services companies to help them navigate transformational growth, capitalize on strategic opportunities, and build strong teams. Having backed more than 150 companies and facilitated over 520 add-on acquisitions, PSG brings extensive investment experience, deep expertise in software and technology, and a firm commitment to collaborating with management teams. Founded in 2014, PSG operates out of offices in Boston, Kansas City, London, Paris, Madrid, and Tel Aviv. To learn more about PSG, visit
Yahoo
4 days ago
- Business
- Yahoo
Wipro secures smart meter data system contract with Saudi company
AI-powered technology services and consulting company Wipro has secured a multi-year contract with the Saudi Electric Company – National Grid SA. Its scope is to implement a smart meter data management (MDM) system for National Grid SA's transmission network, aimed at modernising the client's meter data platform, improving operational efficiencies and enhancing risk management. Wipro will design, develop, implement and provide support for the infrastructure and smart applications associated with the new MDM system. The system will facilitate continuous monitoring, improving grid stability by delivering real-time data on power flow, voltage levels and equipment status. Wipro Asia Pacific, India, Middle East and Africa (APMEA) CEO Vinay Firake stated: "We are excited to build a long-standing relationship with National Grid SA and are dedicated to assisting them in navigating the evolving energy landscape. 'With our deep domain expertise in the energy sector, smart solutions and advanced technological capabilities, we are proud to contribute to projects that are essential to the Kingdom's Vision 2030 and help the Kingdom realise its innovation and digitalisation ambitions." Wipro's efforts will enable National Grid SA to enhance its grid planning by utilising intelligent forecasting and reporting techniques. The intelligent integrations will enable proactive maintenance, expedite fault identification and provide visibility over energy usage patterns. This will enable National Grid SA to optimise its power dispatch, lower operational costs and reduce outages, resulting in an enhanced experience for the end user. Wipro has a comprehensive range of capabilities in consulting, design, engineering, and operations to assist clients in achieving their goals and establishing sustainable, future-ready businesses. The company has a workforce of more than 230,000, and business partners across 65 countries. The contract from National Grid SA follows the opening of the company's Middle East regional headquarters in Riyadh in June 2025. "Wipro secures smart meter data system contract with Saudi company" was originally created and published by Power Technology, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data


Channel Post MEA
7 days ago
- Business
- Channel Post MEA
Wipro Bags Multi-Year Strategic Contract From Saudi Electric Company
Wipro Limited has announced a multi-year strategic contract from Saudi Electric Company – National Grid SA. Wipro will implement a Smart Meter Data Management (MDM) system for the transmission network to modernize the client's meter data platform, enhance operational efficiencies, and better manage risks. 'We are excited to build a long-standing relationship with National Grid SA and are dedicated to assisting them in navigating the evolving energy landscape,' said Vinay Firake, CEO – Asia Pacific, India, Middle East & Africa (APMEA), Wipro Limited. 'With our deep domain expertise in the energy sector, smart solutions and advanced technological capabilities, we are proud to contribute to projects that are essential to the Kingdom's Vision 2030 and help the Kingdom realize its innovation and digitalization ambitions.' Wipro will design, develop, implement, and support the infrastructure and smart applications for the new MDM system. Through continuous monitoring, the system will improve grid stability by providing real-time data on power flow, voltage, and equipment data. Wipro will enable National Grid SA to improve its grid planning through intelligent forecasting and reporting. The intelligent integrations will support proactive maintenance, faster fault identification, and enhance visibility of energy usage patterns. This will allow National Grid SA to optimize its power dispatch, reduce operational costs, and minimize outages, leading to optimal experiences for the end user.