Latest news with #MarkusMainka
New York Post
20-05-2025
- Business
- New York Post
Hawaiian Airlines' new ‘no show' policy may make travel more expensive
Hawaiian Airlines is days into implementing a new 'no-show' policy that could potentially cause travelers to lose out on money. The airline put the policy in place last Thursday for people who have a confirmed reservation but do not board their ticketed flight. 'We'll cancel your flight reservation and all continuing and return flights,' Hawaiian Airlines said in an announcement published on their website. Advertisement Additionally, no-show guests will not be able to use the money or miles spent on non-refundable fares as credit towards a future flight. To prevent people from forfeiting all fares associated with nonrefundable tickets, the airline reminds people that they can adjust their reservations online or by contacting its reservations department by calling 1-800-367-5320. The airline says on their website that they understand that 'life happens,' and those who are already at the airport but miss their flight may have options and are told to contact an airport customer service agent at the kiosks or check-in counter for help. Hawaiian Airlines is days into implementing a new 'no-show' policy that could potentially cause travelers to lose out on money. Markus Mainka – Advertisement The new policy applies to all non-refundable tickets purchased in the U.S., with no exemptions for HawaiianMiles or Mileage Plan Elite members. 'Changes and cancellations on refundable tickets are based on the fare agreement for those tickets at the time of ticketing. Please review your fare rules,' Hawaiian Airlines said. Hawaiian Airlines was acquired by Alaska Airlines in September 2024. The two airlines have now adopted a single policy addressing no-show passengers, a spokesperson told FOX Business via email. 'By aligning to a single, industry-standard policy, we can offer our guests a more consistent travel experience to guests booked on flights across our combined global network,' a statement said.
New York Post
05-05-2025
- Business
- New York Post
American Airlines unveils ritzy new plane suites launching this summer
Things are about to get a lot 'suite'er for passengers aboard some international American Airlines flights. This summer, the airline is debuting its Flagship Suite seats aboard its newest Boeing 787-9 aircraft. Advertisement The 51 Flagship Suite seats at the front of the aircraft will feature 'privacy doors, more personal storage space with a wireless charging pad and a one-of-a-kind chaise lounge seating option with an adjustable headrest pillow,' American said in a press release. 'Every aspect of our new 787-9 is designed to feel premium in nature,' Heather Garboden, American's Chief Customer Officer, said in a statement. 'Whether flying for business or pleasure, having the opportunity to explore other parts of the world should be an exciting and memorable experience that begins the moment you book your flight, long before you reach your final destination.' 4 This summer, American Airlines is debuting its Flagship Suite seats aboard its newest Boeing 787-9 aircraft. Markus Mainka – 4 The 51 Flagship Suite seats at the front of the aircraft will feature 'privacy doors, more personal storage space with a wireless charging pad and a one-of-a-kind chaise lounge seating option with an adjustable headrest pillow.' American Airlines Advertisement Starting Monday, customers can purchase tickets for the inaugural flight taking place on June 5 from Chicago O'Hare (ORD) to Los Angeles (LAX) as Flight 2012. The flight will return to ORD before resuming to London Heathrow (LHR) as Flight 98, the airline's inaugural international Flagship Suite service flight. 'Later this summer, American will also operate the new 787-9 from Philadelphia (PHL) to LHR and Zurich (ZRH). Flagship Suite service will go down under this fall with service from Dallas Fort Worth (DFW) to Brisbane, Australia (BNE),' American Airlines said. The two new Boeing 787-9 planes arrived in Dallas-Fort Worth last week and are just a couple of the 30 new aircraft expected to join the airline's 'fleet family between now and 2029.' 4 Flagship Suite customers receive priority check-in, security, boarding, baggage handling and access to American's Flagship lounge, which offers free 'regionally inspired dishes and signature cocktails.' American Airlines Advertisement 4 The two new Boeing 787-9 planes arrived in Dallas-Fort Worth last week and are just a couple of the 30 new aircraft expected to join the airline's 'fleet family between now and 2029.' American Airlines Flagship Suite customers receive priority check-in, security, boarding, baggage handling and access to American's Flagship lounge, which offers free 'regionally inspired dishes and signature cocktails.' Once onboard, those passengers will be offered 'a multicourse meal curated to pair with award-winning wines, premium amenity kits containing an array of luxury skincare items and a comfy duvet blanket accompanied with a refreshing dual-sided pillow with cool touch fabric on one side and traditional fabric on the other.' Eventually, Flagship Suite seats will be available on newly delivered Airbus A321XLR aircraft and American's retrofitted Boeing 777-300ER, the airline said.
