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The Hindu
a day ago
- The Hindu
Prioritising safety, passengers offered rescheduling: Air India Express on cancellation of Ranchi-Delhi flight
Air India Express on Monday (July 21, 2025) regretted the inconvenience to passengers of a Delhi-bound flight that was cancelled owing to a technical snag a day ago and said it prioritises the safety of operations. The cancellation of the flight on the Ranchi-Delhi route caused a chaotic situation at the airport in Ranchi on Sunday evening (July 20, 2025) and the passengers were seen arguing with the airline's staff about rescheduling. The low-cost carrier said it offered all possible options to passengers, including complimentary rescheduling on preferred dates. "One of our flights from Ranchi was cancelled shortly after boarding due to a technical issue. Guests have been offered options, including re-accommodation on the next available flight with a hotel stay, complimentary rescheduling to a preferred date, or cancellation with a full refund. We regret the inconvenience while prioritising safety in every aspect of our operations," a spokesperson of the airline said. Ranchi Airport Director R.R. Maurya had said that the AIX (Air India Express) 1200 from Ranchi to Delhi, which was scheduled to take off at 6 p.m. on Sunday (July 20, 2025), was cancelled owing to a technical snag. Mr. Maurya said some passengers were accommodated on other flights, while several others had their tickets cancelled. A few passengers were rescheduled for Monday (July 21, 2025),' he had said. Air India crash probe focuses on actions of plane's captain: reports A 39-year-old passenger Faiz Anwar had on Sunday (July 20, 2025) told PTI, "We boarded the flight around 5.20 p.m. and waited till 7 p.m. when all of a sudden we were asked to deboard without providing any reason. I have to attend an important meeting in Delhi tomorrow, but they are not ready to reschedule my flight." He claimed that there were many passengers, who had to catch connecting international flights from Delhi for the U.K., the U.S. and South Africa, but no one was there to pay heed to their requests.
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Business Standard
a day ago
- Business Standard
Air India Express cites safety, offers reschedule after flight cancellation
Air India Express on Monday regretted the inconvenience to passengers of a Delhi-bound flight that was cancelled due to a technical snag a day ago and said it prioritises the safety of operations. The cancellation of the flight on the Ranchi-Delhi route caused a chaotic situation at the airport here on Sunday evening, and the passengers were seen arguing with the airline's staff about rescheduling. The low-cost carrier said it offered all possible options to passengers, including complimentary rescheduling on preferred dates. "One of our flights from Ranchi was cancelled shortly after boarding due to a technical issue. Guests have been offered options, including re-accommodation on the next available flight with a hotel stay, complimentary rescheduling to a preferred date, or cancellation with a full refund. We regret the inconvenience while prioritising safety in every aspect of our operations," a spokesperson of the airline said. Ranchi Airport Director RR Maurya had said that the AIX (Air India Express) 1200 from Ranchi to Delhi, which was scheduled to take off at 6 pm on Sunday, was cancelled due to a technical snag. Maurya said some passengers were accommodated on other flights, while several others had their tickets cancelled. A few passengers were rescheduled for Monday, he had said. A 39-year-old passenger, Faiz Anwar, had on Sunday told PTI, "We boarded the flight around 5.20 pm and waited till 7 pm when all of a sudden we were asked to deboard without providing any reason. I have to attend an important meeting in Delhi tomorrow, but they are not ready to reschedule my flight." He claimed that there were many passengers, who had to catch connecting international flights from Delhi for the UK, the US and South Africa, but no one was there to pay heed to their requests.
Time of India
a day ago
- Business
- Time of India
Prioritising safety, passengers offered rescheduling: Air India Express on flight cancellation
Air India Express on Monday regretted the inconvenience to passengers of a Delhi-bound flight that was cancelled due to a technical snag a day ago and said it prioritises the safety of operations. The cancellation of the flight on the Ranchi-Delhi route caused a chaotic situation at the airport here on Sunday evening, and the passengers were seen arguing with the airline's staff about rescheduling. Explore courses from Top Institutes in Select a Course Category Management CXO Finance Project Management Others Operations Management others Technology MCA Digital Marketing Leadership Design Thinking Cybersecurity MBA healthcare Product Management Data Science Data Science PGDM Public Policy Skills you'll gain: Duration: 10 Months IIM Kozhikode CERT-IIMK GMPBE India Starts on undefined Get Details Skills you'll gain: Duration: 9 Months IIM Calcutta CERT-IIMC APSPM India Starts on undefined Get Details Skills you'll gain: Duration: 10 Months IIM Kozhikode CERT-IIMK GMPBE India Starts on undefined Get Details The low-cost carrier said it offered all possible options to passengers, including complimentary rescheduling on preferred dates. "One of our flights from Ranchi was cancelled shortly after boarding due to a technical issue. Guests have been offered options, including re-accommodation on the next available flight with a hotel stay, complimentary rescheduling to a preferred date, or cancellation with a full refund. We regret the inconvenience while prioritising safety in every aspect of our operations," a spokesperson of the airline said. Ranchi Airport Director RR Maurya had said that the AIX (Air India Express) 1200 from Ranchi to Delhi, which was scheduled to take off at 6 pm on Sunday, was cancelled due to a technical snag. Live Events Maurya said some passengers were accommodated on other flights, while several others had their tickets cancelled. A few passengers were rescheduled for Monday, he had said. A 39-year-old passenger, Faiz Anwar, had on Sunday told PTI, "We boarded the flight around 5.20 pm and waited till 7 pm when all of a sudden we were asked to deboard without providing any reason. I have to attend an important meeting in Delhi tomorrow, but they are not ready to reschedule my flight." He claimed that there were many passengers, who had to catch connecting international flights from Delhi for the UK, the US and South Africa, but no one was there to pay heed to their requests. Economic Times WhatsApp channel )
Deccan Herald
2 days ago
- Deccan Herald
Delhi-bound Air India Express flight cancelled due to technical snag, chaos at Ranchi airport
Ranchi: A Delhi-bound Air India flight was cancelled on Sunday due to a technical snag, causing a chaotic situation at the airport here, officials were seen arguing with the airline's staff about rescheduling.."The AIX (Air India Express) 1200 from Ranchi to Delhi has been cancelled due to a technical issue. While checking the aircraft before takeoff, the technical snag was detected," Airport director RR Maurya told Air India Express flight returns due to technical flight was scheduled to take off at 6 said some passengers were accommodated on other flights, while several others had their tickets cancelled. A few passengers were rescheduled for Monday, he said..A 39-year-old passenger, Faiz Anwar, told PTI, "We boarded the flight around 5.20 pm and waited till 7 pm when all of a sudden we were asked to deboard without providing any reason. I have to attend an important meeting in Delhi tomorrow, but they are not ready to reschedule my flight." He claimed there were many passengers, who had to catch connecting international flights from Delhi for the UK, the US and South Africa, but no one was there to pay heed to their requests.."There is complete mismanagement and chaos," he around 30 metres of the boundary wall on the southern side of the Birsa Munda Airport here collapsed on Sunday amid rain for over a month, according to an airport situation was promptly assessed, and immediate measures have been taken to ensure complete safety and security of the airport premises, it CISF personnel have been deployed to strengthen perimeter security, and the affected section of the wall has been barricaded as a precautionary step, the release said.."We have already initiated necessary actions to restore the boundary. Importantly, there has been no impact on airport operations, and all services continue to function smoothly. The safety and security of our passengers and facilities remain our highest priority," it added.
New Indian Express
2 days ago
- New Indian Express
Delhi-bound Air India Express flight cancelled due to technical snag, chaos at Ranchi airport
RANCHI: A Delhi-bound Air India flight was cancelled on Sunday due to a technical snag, causing a chaotic situation at the airport here, officials said. Passengers were seen arguing with the airline's staff about rescheduling. "The AIX (Air India Express) 1200 from Ranchi to Delhi has been cancelled due to a technical issue. While checking the aircraft before takeoff, the technical snag was detected," Airport director RR Maurya told PTI. The flight was scheduled to take off at 6 pm. Maurya said some passengers were accommodated on other flights, while several others had their tickets cancelled. A few passengers were rescheduled for Monday, he said. A 39-year-old passenger, Faiz Anwar, told PTI, "We boarded the flight around 5. 20 pm and waited till 7 pm when all of a sudden we were asked to deboard without providing any reason. I have to attend an important meeting in Delhi tomorrow, but they are not ready to reschedule my flight."
