Latest news with #MayankWadhwa
Yahoo
5 days ago
- Business
- Yahoo
Malaysia's Maybank taps Microsoft for digital transformation
Maybank, a financial services provider in Malaysia, has teamed up with Microsoft to enhance its digital capabilities and improve customer service. Hubbis reported that the agreement, valued at around RM1bn ($236m) over a five-year period, will involve the integration of Microsoft's collaboration tools, cloud infrastructure, AI technologies, and security features. As part of the collaboration, Maybank will transition to Microsoft 365 and utilise Microsoft Azure as a key cloud platform for various strategic operations and data management. This shift aims to provide a secure framework that supports real-time data analysis and accelerates the introduction of new services. To further enhance operational efficiency, Maybank plans to deploy Microsoft 365 Copilot across its workforce of 44,000 employees. This tool is intended to assist staff by automating complex tasks, thereby facilitating innovation and improving customer interactions. Additionally, Maybank will strengthen its cybersecurity measures through Microsoft's security offerings, ensuring comprehensive data protection. The collaboration will focus on workforce development, with plans to establish a Centre of Excellence. Maybank president and Group CEO Khairussaleh Ramli noted: 'This strategic partnership with Microsoft is a leap forward in our digital transformation journey beyond our M25+ strategy. It's not just about technology; it's about thinking ahead on how we can better serve our customers, improving our ways of working, and accelerating innovations. 'With the right technology strengthening our core parts of our business, we are building a truly agile, faster, and more competitive environment for sustainable growth and long-term value creation for all our stakeholders and customers.' The initiative aims to foster joint efforts in developing cloud and AI innovations while cultivating internal talent in these areas. Microsoft ASEAN president Mayank Wadhwa said: 'Malaysia stands at a pivotal moment in its digital journey, and Maybank is leading by example. 'By embedding intelligence into the core of financial services, Maybank is transforming how it serves its customers while setting a powerful example for the industry across ASEAN. 'At Microsoft, we are committed to supporting this bold vision, one that humanises innovation, empowers people, and accelerates inclusive economic growth for the region.' "Malaysia's Maybank taps Microsoft for digital transformation" was originally created and published by Retail Banker International, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
The Star
6 days ago
- Business
- The Star
Maybank-Microsoft to drive digital transformation
Maybank said the partnership would include the upgrade of existing capabilities to Microsoft 365. PETALING JAYA: Malayan Banking Bhd (Maybank) will be adopting Microsoft's solutions, including its collaboration suite, cloud, artificial intelligence (AI), and security capabilities, in a five-year partnership valued at about RM1bil. In a statement, the financial services group said the partnership would include the upgrade of existing capabilities to Microsoft 365. Maybank will also adopt Microsoft Azure as one of the main cloud platforms for the group's most strategic systems, functions and data workloads, and empower its 44,000 employees with AI-powered capabilities via Microsoft 365 Copilot. According to Maybank, Microsoft 365 Copilot acts as an intelligent assistant that can offload complex tasks from the employees, enabling employees to innovate further and drive improvement in the overall customer experience and in the efficiency and effectiveness of operations. Maybank added that it will enhance its existing cybersecurity with Microsoft's industry-leading solutions and ensure robust data protection. Beyond technological adoption, the partnership will explore the establishment of a Centre of Excellence for both companies to collaborate on developing cloud and AI-powered innovation and in nurturing in-house talents in these areas. 'This strategic partnership with Microsoft is a leap forward in our digital transformation journey beyond our M25+ strategy. 'It's not just about technology; it's about thinking ahead on how we can better serve our customers, improve our ways of working, and accelerate innovations,' said Maybank president and group chief executive officer Datuk Seri Khairussaleh Ramli. Microsoft Asean president Mayank Wadhwa added that Maybank is transforming how it serves customers while setting a powerful example for the industry across Asean.
