Latest news with #Merchants
Yahoo
10 hours ago
- Business
- Yahoo
Uber Eats now lets merchants message customers about their orders
Uber Eats announced on Wednesday that it will now allow restaurants and merchants to chat with customers to help prevent issues with orders. The app is also introducing new AI tools for merchants, and is inviting users to submit photos of their orders if the item doesn't yet have a menu image. With the new 'Live order chat' feature, merchants can message customers in real-time to do things like confirm replacements for sold-out items, clarify special requests, and check in on dietary or allergy preferences. Uber states that users can't initiate chats with merchants, as customers can only message merchants if they have contacted them first. Live order chat is available for both delivery and pickup orders, and ends once the food has been handed off to a courier or customer for pickup. The launch of the new feature comes three months after Uber Eats rival DoorDash announced the ability for merchants to chat directly with customers to resolve order issues. As for the new AI tools for merchants, Uber Eats is launching AI-powered summaries of customer reviews to make it easier to understand feedback at scale. Plus, Uber Eats is rolling out AI-generated item descriptions for menus to help users make informed decisions when deciding what to order. The app will also use AI to enhance low-quality food images by improving lighting, resolution, framing, and plating. For example, if there's a photo of food in a takeout container, Uber Eats might use AI to generate an image of the same dish on a plate. In addition, Uber Eats will now encourage users to snap a photo of their delivery. The company says it's doing this because it's aware that customers are more likely to order a dish when they are able to see what it looks like. If a customer's photo is chosen and published, they can get $3 in Uber Cash if they live in the U.S., Canada, Mexico, or the U.K. To submit a photo, users need to tap the 'Add Photos' button on the rate order screen after their order is delivered. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
TechCrunch
11 hours ago
- Business
- TechCrunch
Uber Eats now lets merchants message customers about their orders
Uber Eats announced on Wednesday that it will now allow restaurants and merchants to chat with customers to help prevent issues with orders. The app is also introducing new AI tools for merchants, and is inviting users to submit photos of their orders if the item doesn't yet have a menu image. With the new 'Live order chat' feature, merchants can message customers in real-time to do things like confirm replacements for sold-out items, clarify special requests, and check in on dietary or allergy preferences. Uber states that users can't initiate chats with merchants, as customers can only message merchants if they have contacted them first. Live order chat is available for both delivery and pickup orders, and ends once the food has been handed off to a courier or customer for pickup. The launch of the new feature comes three months after Uber Eats rival DoorDash announced the ability for merchants to chat directly with customers to resolve order issues. As for the new AI tools for merchants, Uber Eats is launching AI-powered summaries of customer reviews to make it easier to understand feedback at scale. Plus, Uber Eats is rolling out AI-generated item descriptions for menus to help users make informed decisions when deciding what to order. Image Credits:Uber The app will also use AI to enhance low-quality food images by improving lighting, resolution, framing, and plating. For example, if there's a photo of food in a takeout container, Uber Eats might use AI to generate an image of the same dish on a plate. In addition, Uber Eats will now encourage users to snap a photo of their delivery. The company says it's doing this because it's aware that customers are more likely to order a dish when they are able to see what it looks like. If a customer's photo is chosen and published, they can get $3 in Uber Cash if they live in the U.S., Canada, Mexico, or the U.K. Techcrunch event Tech and VC heavyweights join the Disrupt 2025 agenda Netflix, ElevenLabs, Wayve, Sequoia Capital — just a few of the heavy hitters joining the Disrupt 2025 agenda. They're here to deliver the insights that fuel startup growth and sharpen your edge. Don't miss the 20th anniversary of TechCrunch Disrupt, and a chance to learn from the top voices in tech — grab your ticket now and save up to $675 before prices rise. Tech and VC heavyweights join the Disrupt 2025 agenda Netflix, ElevenLabs, Wayve, Sequoia Capital — just a few of the heavy hitters joining the Disrupt 2025 agenda. They're here to deliver the insights that fuel startup growth and sharpen your edge. Don't miss the 20th anniversary of TechCrunch Disrupt, and a chance to learn from the top voices in tech — grab your ticket now and save up to $675 before prices rise. San Francisco | REGISTER NOW To submit a photo, users need to tap the 'Add Photos' button on the rate order screen after their order is delivered.
Finextra
6 days ago
- Business
- Finextra
Nuvei adds PINless debit and least cost routing
Nuvei today announced the addition of PINless debit and Least Cost Routing to its Authorization Optimization suite, improving its authorization rate for merchants in North America by up to 3.5 percentage points for applicable transactions. 0 This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. PINless debit and least cost routing are available now in the U.S., enabling eligible transactions to bypass traditional card rails in favor of lower-cost local debit networks. Nuvei continues to invest in foundational technology that uses artificial intelligence, machine learning, and data analytics to improve payment routing, augment transaction flows, and optimize revenue recovery. 'These enhancements give merchants access to debit networks that can deliver both higher approval rates and lower processing costs,' said Phil Fayer, Chair and CEO of Nuvei. 'Our smart routing engine gives merchants the flexibility to prioritize maximum approvals or cost efficiency based on their business objectives. It's about putting optimization in their hands and helping them turn payments into profit.' These enhancements are a key part of Nuvei's strategy to expand its footprint in North America by delivering locally optimized performance. As regulatory changes, issuer behavior, and consumer payment preferences evolve across the region, Nuvei's intelligent routing and authorization tools give merchants the control and flexibility needed to drive higher approvals, lower costs, and accelerate growth in one of the world's most competitive payments markets. Smarter Routing That Drives Revenue Nuvei's smart routing engine uses real-time AI and machine learning to analyze every transaction and determine the most effective path to approval based on issuer behavior, network logic, card metadata, and regional preferences. Key routing capabilities include: Intelligent Routing – Routes transactions through the best-performing bank or card network PINless Debit Routing (U.S.) – Routes eligible debit cards through lower-cost networks, with fallback to Visa/Mastercard With debit transactions now making up over 53% of online card volumes in North America and recent regulatory changes enabling multi-network routing, Nuvei's enhanced smart routing helps merchants optimize margin, performance, and speed without adding operational complexity. Intelligent Authorization That Maximizes Conversion Nuvei's intelligent authorization stack ensures that once a transaction reaches the right place, it has the highest possible chance of being approved. These features work together to reduce friction, resolve soft declines, and adapt in real time to issuer requirements: Smart Auth Messaging – Dynamically configures payloads and message formats based on issuer-specific logic Network Tokens – Increases issuer trust and compatibility through Visa and Mastercard network tokens One-Click Payments – Accelerates repeat transactions with frictionless token-based experiences Smart Retry That Recovers Revenue Instantly If a transaction fails, Nuvei's Smart Retry capabilities step in to recover revenue in real time, with no disruption to the customer experience. Built into the Authorization Optimization Suite, Smart Retry uses advanced decisioning logic to analyze failure reasons and automatically reattempt transactions through the most promising alternate paths. Nuvei's Smart Retry engine includes: Account Updater – Automatically refreshes expired or replaced card credentials Bank Failover Routing – Routes the transaction to a backup bank or APM if the primary path declines Auth Reconfiguration – Modifies message format dynamically based on issuer response codes Full Visibility and Control with AI-Powered Insights Nuvei's Control Layer provides merchants with deep visibility into performance, real-time alerts, and actionable analytics. By combining AI-powered tools with expert human support, Nuvei helps businesses not only understand how their payments are performing, but actively improve them. Key analytics and insights tools include: AI-Powered Approval Analysis – Automatically identifies unrealized approval opportunities by issuer, region, or transaction type Performance Insights & Trend Monitoring – Tracks improvements in authorization success over time Risk & Reporting Dashboards – Visualize fraud, scheme behavior, and exceptions in real time
The Star
22-07-2025
- Entertainment
- The Star
Seafood, exotic Indian dishes highlights of dinner buffet in KL
CHEF Vengadesen Sundarasan, 38, did not begin his career at culinary school – he initially studied engineering but discovered his passion in the kitchen. Now with 19 years' experience, he is Crowne Plaza Kuala Lumpur City Centre's chef de cuisine. 'I had applied for a job in a hotel's engineering department but there was no vacancy. 'But the hotel had an opening in its kitchen crew team, so I took it,' he recalled. Malabar Briyani Seven months later, when there was a vacancy in the engineering department, Vengadesen decided to stay in the kitchen. 'My paternal grandfather had a catering business and that might have influenced me,' he said. Vengadesen's forte is in pastries as well as Western and Indian dishes. 'Indian food is my speciality. 'I particularly enjoy Indian food from the Malabar region and Kerala state, which is not spicy but flavourful. 'I learned most of my Indian cooking from a chef from Kerala,' he said. Fried Seabass Fillet with Thai Sauce. — AZLINA ABDULLAH/The Star He has incorporated Malabar dishes in the 'Feast of the Ocean' dinner buffet at Merchants, Crowne Plaza Kuala Lumpur City Centre's all-day dining restaurant. 'The spread's highlights are seafood dishes such as Boston lobster, Malabar Briyani, and Udang Galah Masak Sambal. 'We also feature various sushi and chilled seafood on ice.' The chef recommends the Malabar Crab Masala. 'Kerala dishes such as Malabar Crab Masala are cooked with coconut oil, which adds flavour.' The seafood-on-ice selectionfeatures lobsters, briny oysters, mussels, clams and prawns. Hot stations showcase grilled seafood, including whole fish of the day, along with crab, river prawns, salmon fillets and beef short ribs – all glazed with rich sauces. Chilli fried prawns. — Photos: AZLINA ABDULLAH/The Star The buffet also offers crispy, golden tempura fried to order and flavourful satay. There are stations too for made-to-order noodles and pasta. Priced at RM238+ per adult, RM168+ per senior citizen and RM118+ per child, the buffet takes place every Friday and Saturday from 6.30pm to 10.30pm. MERCHANTS, Crowne Plaza Kuala Lumpur City Centre, Menara 8, Jalan Yap Kwan Seng, Kuala Lumpur. (Tel: 03-2782 8888) Business hours: 6.30am to 10.30pm daily. This is the writer's personal observation and is not an endorsement by StarMetro.
CBC
17-07-2025
- CBC
Parrsboro sharing its past to help grow local tourism
News Duration 3:06 The Mi'kmaw, Merchants, Missionaries and Mariners walking tour started in the town this summer and gives tourists a history lesson on the area. Luke Ettinger went along for a walk.
