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Digitate Advances Agentic AI Platform to Accelerate Enterprises Towards Autonomous, Ticketless IT and Business Operations
Digitate Advances Agentic AI Platform to Accelerate Enterprises Towards Autonomous, Ticketless IT and Business Operations

Business Wire

time20 hours ago

  • Business
  • Business Wire

Digitate Advances Agentic AI Platform to Accelerate Enterprises Towards Autonomous, Ticketless IT and Business Operations

SANTA CLARA, Calif.--(BUSINESS WIRE)-- Digitate, a leading global SaaS provider of AIOps solutions, today announced the launch of its latest release designed to help IT and business leaders materialize their vision of autonomous enterprise and ticketless operations. Built on ignio™ – a powerful Agentic AI platform for IT and business operations, the new release introduces a suite of AI agents capable of handling even the most complex IT and business tasks with speed and precision, supercharging employee productivity and elevating business resiliency to new heights. 'The complexity of today's enterprises needs intelligent agents that can understand, decide, and act with autonomy,' said Rahul Kelkar, Chief Product Officer of Digitate. 'With ignio, we envisioned a future of autonomous enterprises and pioneered the fusion of AI and automation from our very first release 10 years ago. Each subsequent release has empowered our customers to move away from reactive IT and step confidently into a world of proactive, self-driving ticketless operations. Our new Agentic AI platform and AI agents mark the next phase in this evolution, empowering CIOs, SRE teams, IT, and business operations to harness the power of ignio's agentic platform and AI agents to accelerate their autonomous enterprise journey.' Digitate's Agentic AI framework reimagines enterprise AI as a system of autonomous, goal-oriented, and context-aware agents. These agents operate independently or collaboratively, continuously learning from their environment, understanding intent, and making informed decisions – elevating enterprise IT from rule-based automation to intelligent autonomy. Digitate's initial AI agents will address the following specific IT functions and personas: AI Agent for IT Event Management: Designed to autonomously ingest, correlate, and prioritize millions of IT events in real time, this agent cuts through noise, identifies patterns, and flags actionable insights—transforming event chaos into clear operational intelligence. AI Agent for Incident Resolution: Built to intelligently resolve incidents across hybrid environments, this agent combines contextual understanding with autonomous execution. It handles known issues and adapts to emerging ones—significantly reducing mean time to resolution (MTTR). AI Agent for SRE: Tailored for Site Reliability Engineering (SRE) teams, this agent enhances observability and tracking across the enterprise tech stack, enabling hands-on support and proactive reliability management. AI Assist for CIO: Engineered for CIOs who require unified, high-level data from across the enterprise to make informed decisions about strategy, governance, business continuity, and cost optimization. Starting today, Digitate will offer early previews of the new AI agents, with general availability to follow in the coming weeks. The AI agent for IT event management is now available for a free trial on Azure Monitor via Microsoft Azure Marketplace. To learn more about Digitate's new Agentic AI platform and AI agents, visit Digitate builds AI technologies to power the autonomous enterprise. Our agentic AI platform – ignio™ – combines unified observability, AI-powered insights, and closed-loop automation to help enterprises across industries operate smarter, faster, and with greater resilience. Built on an agentic AI architecture, ignio enables proactive and predictive IT and business operations. Trusted by leading global enterprises and innovators, ignio accelerates innovation and maximizes business outcomes. Learn more at and follow Digitate on X and LinkedIn.

Vena Earns 100% Product Satisfaction Rating and 55 Leading Rankings in BARC Planning Survey 25
Vena Earns 100% Product Satisfaction Rating and 55 Leading Rankings in BARC Planning Survey 25

Business Wire

time2 days ago

  • Business
  • Business Wire

Vena Earns 100% Product Satisfaction Rating and 55 Leading Rankings in BARC Planning Survey 25

TORONTO--(BUSINESS WIRE)-- Vena, the only Complete FP&A platform powered by agentic AI and purpose-built to fully amplify the Microsoft technology ecosystem, today shared it has been named a top-ranked or leading product in 55 categories across four peer groups in The Planning Survey 25 conducted by the Business Application Research Center (BARC). With 18 top ranks and 37 leading positions, Vena continues to stand out as a customer-centric, technologically advanced leader in the FP&A software space. Survey participants reported exceptional results with Vena: 100% are satisfied with Vena.* 94% are satisfied with Vena's performance.* 97% achieved a better quality of planning results with Vena. 97% increased the transparency and traceability of planning with Vena. 97% achieved more precise/detailed planning with Vena. 'Vena's top-tier rankings in key performance indicators such as project success, price to value and customer satisfaction underscore its commitment to excellence and customer-centric innovation,' said Dr. Christian Fuchs, Senior Analyst for Data & Analytics at BARC. 'The strong customer feedback in our survey reinforces Vena's ability to deliver rapid, effective implementations while maintaining very high satisfaction levels.' A number of surveyed customers cited Vena's deep synergy with the Microsoft technology ecosystem, particularly its integration with Microsoft Excel, as a major strength. The 'seamless' Excel integration played a key role in Vena's top ranking in the ease-of-use category, outperforming the peer group average by almost two full points. In addition, Vena's recent launch of workflows embedded directly within Microsoft Teams continues to enhance productivity and collaboration, enabling finance professionals to plan, report and share insights where they already work. Vena also ranked as the top provider for user experience in the Integrated Products for Planning and BI & Analytics peer group, which combines scores for self-service, flexibility, ease of use and performance satisfaction, underscoring the platform's overall usability and strength. 'These recognitions highlight our commitment to delivering innovative, high-impact solutions that empower our customers with the flexibility, insights and support they need to plan with confidence. We're especially proud of our rankings across price to value, customer satisfaction, project success, sales experience and implementer support—all on par or even ahead of the biggest players in this space,' said Hugh Cumming, Chief Technology Officer at Vena. 'From launching the first FP&A-specific AI agents to expanding our footprint through Microsoft Azure Marketplace availability, we're dedicated to delivering solutions that meet FP&A professionals where they are.' The Planning Survey 25's validation of Vena's leading FP&A technology adds to a number of recent accolades, including: Recognition in the 2025 Gartner® Magic Quadrant™ for Financial Close and Consolidation Solutions A leading position on the 2025 Nucleus Research CPM Value Matrix Being named a Provider of Assurance in four ISG Buyers Guides Winning the inaugural Dresner Applications Innovation Award for Workforce Planning and Analysis A G2 2025 Best Software Award A 2025 BIG Innovation Award for Software The Planning Survey 25 is based on the world's largest survey of planning software users conducted from November 2024 to February 2025, with 1,187 respondents and analysis of 19 products. It evaluates user feedback on 33 criteria (KPIs), such as Business Benefits, Project Success, Customer Satisfaction and more. Click here to view The Planning Survey 25. About Vena: Vena is the only agentic AI-powered FP&A platform purpose-built to harness the full power of the Microsoft technology ecosystem for finance teams everywhere. Vena amplifies Microsoft's world-leading productivity tools, cloud technology and AI innovation to make FP&A, operational planning and adjacent strategic processes more flexible, efficient and intelligent. Thousands of the world's leading companies rely on Vena to power their planning. For more information, visit

EXL named Microsoft Solutions Partner for Data and AI
EXL named Microsoft Solutions Partner for Data and AI

Yahoo

time22-05-2025

  • Business
  • Yahoo

EXL named Microsoft Solutions Partner for Data and AI

Designation underscores EXL's digital innovation and proven success delivering data and AI solutions for global clients NEW YORK, May 22, 2025 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a leading data and AI company, announced it has been recognized as a Microsoft Solutions Partner for Data and AI. This designation acknowledges EXL's advanced capabilities in helping clients manage data across systems and build transformative analytics and AI solutions on Microsoft platforms. This designation highlights EXL's technology capabilities, high-level digital talent, and proven track record for enabling customer success with Microsoft products and platforms. Through close collaboration with Microsoft, EXL is uniquely positioned to deploy innovative tools and solutions for its clients. 'We're always looking for ways to better serve our clients data and AI goals,' said Baljinder Singh, executive vice president and global chief information officer at EXL. 'Receiving this Microsoft Solutions Partner designation is yet another advancement in how we're able to help deliver better customer experiences, data-driven decisions, and AI-powered operating models.' As part of this accreditation, EXL has expanded its digital offerings in Microsoft Azure Marketplace, launching three innovative solutions that demonstrate the company's industry expertise in data and AI. EXL Code Harbor™ - Code Harbor is a Generative AI-powered solution leveraging multi-agent framework that accelerates the platform migration journey, as well as enhances data and code governance. It leverages multiple agents designed specifically for code assessment, code conversion, optimization, governance, data lineage and automated testing. It addresses the manual effort involved in the large-scale transformation process, resulting in accelerated delivery, reduced costs, and higher accuracy. Learn more about the Code Harbor listing here. EXL Value-Based Care Analytics Solution - Value-Based Care (VBC) shifts the healthcare focus from volume to value, prioritizing quality outcomes and cost efficiency over traditional fee-for-service models. To succeed in VBC, providers managing global or partial patient risk require advanced analytics solutions. At EXL, we empower healthcare providers with data-driven insights, AI, and cloud technologies to excel in value-based care initiatives. Learn more about the VBC listing here EXL Revenue Cycle Management (RCM) - plays a vital role in maintaining financial stability and streamlining operations. A well-optimized RCM process—from patient registration to final payment—helps minimize denials, accelerate collections, and improve overall financial health. EXL leverages its deep expertise in healthcare and AI to optimize the revenue cycle management operations. The solutions seamlessly integrate into customers Azure Cloud environment, enhancing financial performance, reducing denials, and improving operational efficiency. Learn more about the listing here. 'Our collaboration with EXL is centered on helping organizations reimagine how they use data and AI to solve real-world challenges,' said Irina Ghose, managing director, Microsoft India & South Asia. 'By combining Microsoft's cloud and AI capabilities with EXL's solutions, we're enabling businesses to move faster, operate smarter, and unlock new opportunities for growth.' 'Achieving this recognition as a Microsoft Solutions Partner reinforces our commitment to driving success through strong partnerships and innovative technology,' said Singh. 'We are excited to continue elevating our transformational solutions we provide as part of the Microsoft ecosystem.' EXL reimagines what is possible with Microsoft Azure, helping to reshape how companies can build smarter, faster, AI-driven enterprises. Learn more about our Azure Marketplace listings here. About EXL EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and capital markets, retail, communications and media, and energy and infrastructure, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have approximately 60,000 employees spanning six continents. For more information, visit press release contains forward-looking statements within the meaning of the United States Private Securities Litigation Reform Act of 1995. You should not place undue reliance on those statements because they are subject to numerous uncertainties and factors relating to EXL's operations and business environment, all of which are difficult to predict and many of which are beyond EXL's control. Forward-looking statements include information concerning EXL's possible or assumed future results of operations, including descriptions of its business strategy. These statements may include words such as 'may,' 'will,' 'should,' 'believe,' 'expect,' 'anticipate,' 'intend,' 'plan,' 'estimate' or similar expressions. These statements are based on assumptions that we have made in light of management's experience in the industry as well as its perceptions of historical trends, current conditions, expected future developments and other factors it believes are appropriate under the circumstances. You should understand that these statements are not guarantees of performance or results. They involve known and unknown risks, uncertainties and assumptions. Although EXL believes that these forward-looking statements are based on reasonable assumptions, you should be aware that many factors could affect EXL's actual financial results or results of operations and could cause actual results to differ materially from those in the forward-looking statements. These factors, which include our ability to maintain and grow client demand, our ability to hire and retain sufficiently trained employees, and our ability to accurately estimate and/or manage costs, rising interest rates, rising inflation and recessionary economic trends, are discussed in more detail in EXL's filings with the Securities and Exchange Commission, including EXL's Annual Report on Form 10-K. You should keep in mind that any forward-looking statement made herein, or elsewhere, speaks only as of the date on which it is made. New risks and uncertainties come up from time to time, and it is impossible to predict these events or how they may affect EXL. EXL has no obligation to update any forward-looking statements after the date hereof, except as required by federal securities laws. ContactsMedia Keith Little+1 703-598-0980 Investor RelationsJohn Kristoff+1 212 209 4613IR@ in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

EXL named Microsoft Solutions Partner for Data and AI
EXL named Microsoft Solutions Partner for Data and AI

Associated Press

time22-05-2025

  • Business
  • Associated Press

EXL named Microsoft Solutions Partner for Data and AI

NEW YORK, May 22, 2025 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a leading data and AI company, announced it has been recognized as a Microsoft Solutions Partner for Data and AI. This designation acknowledges EXL's advanced capabilities in helping clients manage data across systems and build transformative analytics and AI solutions on Microsoft platforms. This designation highlights EXL's technology capabilities, high-level digital talent, and proven track record for enabling customer success with Microsoft products and platforms. Through close collaboration with Microsoft, EXL is uniquely positioned to deploy innovative tools and solutions for its clients. 'We're always looking for ways to better serve our clients data and AI goals,' said Baljinder Singh, executive vice president and global chief information officer at EXL. 'Receiving this Microsoft Solutions Partner designation is yet another advancement in how we're able to help deliver better customer experiences, data-driven decisions, and AI-powered operating models.' As part of this accreditation, EXL has expanded its digital offerings in Microsoft Azure Marketplace, launching three innovative solutions that demonstrate the company's industry expertise in data and AI. 'Our collaboration with EXL is centered on helping organizations reimagine how they use data and AI to solve real-world challenges,' said Irina Ghose, managing director, Microsoft India & South Asia. 'By combining Microsoft's cloud and AI capabilities with EXL's solutions, we're enabling businesses to move faster, operate smarter, and unlock new opportunities for growth.' 'Achieving this recognition as a Microsoft Solutions Partner reinforces our commitment to driving success through strong partnerships and innovative technology,' said Singh. 'We are excited to continue elevating our transformational solutions we provide as part of the Microsoft ecosystem.' EXL reimagines what is possible with Microsoft Azure, helping to reshape how companies can build smarter, faster, AI-driven enterprises. Learn more about our Azure Marketplace listings here. About EXL EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and capital markets, retail, communications and media, and energy and infrastructure, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have approximately 60,000 employees spanning six continents. For more information, visit Cautionary Statement Regarding Forward-Looking StatementsContacts Media Keith Little +1 703-598-0980 [email protected] Investor Relations John Kristoff +1 212 209 4613 [email protected]

BigCommerce Merchants Gain AI Superpowers Delivered by Digital Workers: Vortex IQ Becomes Elite Partner After Microsoft GenAI Accelerator Success, Launches Ecommerce Agentic Hub
BigCommerce Merchants Gain AI Superpowers Delivered by Digital Workers: Vortex IQ Becomes Elite Partner After Microsoft GenAI Accelerator Success, Launches Ecommerce Agentic Hub

Business Wire

time06-05-2025

  • Business
  • Business Wire

BigCommerce Merchants Gain AI Superpowers Delivered by Digital Workers: Vortex IQ Becomes Elite Partner After Microsoft GenAI Accelerator Success, Launches Ecommerce Agentic Hub

LONDON--(BUSINESS WIRE)--Vortex IQ, a leading innovator in AI-powered e-commerce automation, today announced it has been named an Elite Technology Partner by BigCommerce (Nasdaq: BIGC), a leading open SaaS and composable ecommerce platform. This top-tier partnership provides tens of thousands of BigCommerce customers with access to Vortex IQ's cutting-edge Agentic AI platform, delivering sophisticated AI Digital Workers. Vortex IQ Elevates E-commerce with Agentic AI-powered Digital Workers Share This announcement follows significant recent momentum for Vortex IQ, including its selection as one of just 12 startups for Microsoft's prestigious UK GenAI Accelerator in association with NVIDIA, GitHub, WeTransact, and the launch of its solutions on the Microsoft Azure Marketplace. Vortex IQ's flagship StagingPro product has undergone an innovative transformation to become the AI Agent Hub, serving as an intelligent control center powered by Agentic AI Digital Workers for e-commerce operations on the BigCommerce platform. Utilizing modular AI agents that think, learn, and act on behalf of the merchant, the AI Hub is designed to automate operations, improve performance, and scale intelligently, effectively providing a team of dedicated digital workers. 'The launch of our Agentic AI Hub represents a new era for BigCommerce merchants, delivering a true digital workforce powered by sophisticated AI agents,' said Susant Patro, CEO of Vortex IQ. 'These intelligent agents can autonomously manage complex e-commerce operations, freeing businesses to focus on strategy and growth. We are excited to make this transformative digital workforce readily available, setting a new standard for how businesses automate, scale, and optimize for driving performance in online retail.' Vortex IQ's AI Digital Workers The AI Agent Hub offers a powerful suite of intelligent digital workers designed to streamline critical e-commerce functions: Insights Digital Worker (AI-Powered Analyst) Predicts trends, identifies opportunities, and prescribes actions using live sales, marketing, and customer behavior data. This Digital Worker acts as a strategic advisor, delivering dynamic analytics that empower merchants to make faster, data-driven decisions. Monitoring Digital Worker (AI-Powered Sentinel) Detects inventory gaps, fulfillment delays, and CX issues in real-time – then auto-resolves problems before they escalate. This proactive guardian tracks operations 24/7, triggering instant alerts or automated fixes to safeguard revenue and customer trust. Rollback Digital Worker (AI-Powered Safety Net) Instantly restores storefronts with one-click rollbacks and automated backup management. This Digital Worker eliminates downtime, acting as a crisis responder to reverse errors, recover lost data, and ensure business continuity. Content Digital Worker (AI-Powered Copywriter) Generates SEO-optimized, on-brand product descriptions, blogs, and category content at scale. This creative collaborator reduces manual workloads by 80% while boosting search rankings and ensuring consistent brand voice across all channels. Image Digital Worker (AI-Powered Creative Studio) Transforms product visuals with text-to-image magic. Generate new lifestyle shots, swap backgrounds, or add human models using simple prompts. This Digital Worker auto-optimizes images for speed and aesthetics, slashing creative costs by 60% while ensuring brand-safe outputs via human-in-the-loop review workflows. Staging Digital Worker (AI-Powered QA Engineer) Manages flawless testing, deployments, and syncing between staging/live environments. This meticulous Digital Worker eliminates human error, accelerates time-to-market, and ensures every update deploys smoothly – from feature tests to full-site overhauls. 'We're excited to see partners like Vortex IQ continue to innovate on the BigCommerce platform,' said Matt Crawford, VP - Head of Technology Partner Program at BigCommerce. 'By evolving StagingPro into an Agentic AI Hub, Vortex IQ is introducing forward-thinking tools that align with the growing demand for AI-driven commerce. Our merchants now have access to customized insights like customer behavior segmentation, AI-generated merchandising recommendations, and more— along with automated monitoring, operational alerts and rollback— all through the Vortex IQ platform. These new AI agents reflect the type of innovation that can help merchants explore new ways to optimize their operations. We look forward to seeing how merchants leverage these capabilities as they become available.' The achievement of BigCommerce Elite Technology Partner status is awarded to select partners offering best-in-class technologies, value, and superior customer service. Vortex IQ's participation in Microsoft's prestigious GenAI Accelerator highlights its position at the forefront of AI innovation. Darren Hardman, CEO of Microsoft UK, remarked, 'AI is transforming industries at an unprecedented pace. And the UK is at the forefront of this transformation. Microsoft is committed to empowering the UK's most innovative AI startups to scale and succeed. We selected 12 leading startups, all pushing the boundaries of innovation with Azure AI. These companies are shaping the future, and we're excited to showcase their impact.' View here: Olaf Akkerman, GM of Retail and Consumer Goods UK at Microsoft, shared, 'Vortex IQ is pioneering AI-powered agentic automation, enabling merchants to move beyond traditional analytics and take real-time AI-driven actions. Businesses leveraging Vortex IQ are seeing up to 35% revenue growth and significant cost reductions.' View here: Through the Microsoft program, Vortex IQ gained access to world-class technology and deep commercial support, accelerating its ability to deliver powerful AI-driven solutions like the Agentic AI Hub and its Digital Workers now available to BigCommerce merchants. View here: For more information on Vortex IQ's Agentic AI platform on BigCommerce, visit: About Vortex IQ About Vortex IQ: Vortex IQ is at the forefront of the digital workforce revolution, deploying sophisticated AI agents to automate critical operations for e-commerce businesses worldwide. The platform helps clients boost productivity, improve accuracy, and unlock significant cost savings. It operates within the rapidly expanding global AI in E-commerce market (projected to reach $37.69 Billion by 2032, per Coherent Market Insights). Furthermore, Vortex IQ is positioned to capture value within the broader AI Agents market, which MarketsandMarkets forecasts will surge from $7.8 Billion in 2025 to over $52 Billion by 2030 (46.3% CAGR), signifying the immense potential of agentic AI across industries. For more information, please visit or follow us on LinkedIn. About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands, retailers, manufacturers and distributors of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated professional-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries rely on BigCommerce, including Coldwater Creek, Harvey Nichols, King Arthur Baking Co., MKM Building Supplies, United Aqua Group and Uplift Desk. For more information, please visit or follow us on X and LinkedIn. BigCommerce® is a registered trademark of BigCommerce Pty. Ltd. Third-party trademarks and service marks are the property of their respective owners.

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