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Byte-Sized AI: Manhattan Associates Commits to Agentic for Logistics, Salesforce Buys Informatica
Byte-Sized AI: Manhattan Associates Commits to Agentic for Logistics, Salesforce Buys Informatica

Yahoo

time2 days ago

  • Business
  • Yahoo

Byte-Sized AI: Manhattan Associates Commits to Agentic for Logistics, Salesforce Buys Informatica

Byte-Sized AI is a bi-weekly column that covers all things artificial intelligence—from startup funding, to newly inked partnerships, to just-launched, AI-powered capabilities from major retailers, software providers and supply chain players. Manhattan Associates announced at its annual conference, Momentum, last week that, beginning in the fall, it will launch agents designed to handle specific supply chain and logistics tasks. Agentic AI continues to surface to the top of conversations about emerging technology—agents are meant to autonomously deal with certain functions inside of organizations to free up users who would have otherwise had to tackle the same tasks manually. More from Sourcing Journal Can Tech Plug the Gaps Between Immigration Policies and Reshoring Aspirations? Podcast: Inside SJ's Tech Report: The Human Issue SAP Aims to Make Its End Users 30% More Productive With Agentic AI Manhattan said, to start out, it will drop an agent aimed at optimizing labor, a store management agent, an inventory research agent, an agent that can parse through data with context and more. It anticipates these upgrades will drive efficiencies for customers, because the agents will have access to clients' own data embedded in Manhattan's systems, making real-time decisioning and adjustments easier. Manhattan is far from the only company trying to bring agents to life across multiple functions; SAP announced at its conference, Sapphire, last week that it plans to unleash 40 agents with different functions by the end of the year. Both Manhattan and SAP will also allow users to configure their own agents; that is to say, if the providers lack an agent with a specific function, users can build one to meet the task. In Manhattan's case, that capability will be housed under a program called Manhattan Agent Foundry. It stated that customers will be able to 'create specialized agents tailored to their unique processes and preferences, drastically reducing time-to-value, increasing automation scalability, enhancing productivity and delivering tangible business value.' Sanjeev Siotia, chief technology officer at Manhattan, said offering clients the chance to solve their own inefficiencies with technology directly will help them get ahead as they embrace emerging technology. 'Agentic AI isn't just another feature; it's a transformative innovation capability tailored to redefine the future of supply chain commerce,' Siotia said in a statement. 'By opening up Agent Foundry to our customers and partners, we're ensuring that AI agent creation will not be constrained by vendor development cycles. This is part of Manhattan's ongoing commitment to path-breaking technology that heightens efficiency and resiliency. Our best-in-class customer base now has the power to create thousands of digital agents, limited only by their imagination.' It's all eyes on agentic for Salesforce. The technology giant announced this week it had agreed to acquire Informatica, a cloud data management company, for $8 billion as part of its quest to better enable the build-out of AI agents for its customers. Salesforce has put a great deal of resources into Agentforce, a platform of AI agents designed to autonomously handle tasks for companies. Saks has integrated Agentforce and uses it to handle processes like order inquiries and personalization. Salesforce executives said they expect the acquisition of Informatica, which is slated to close in early 2027, to allow the company to have a more trustworthy, well-governed data foundation on which to build agents with additional functions. 'Truly autonomous, trustworthy AI agents need the most comprehensive understanding of their data. The combination of Informatica's advanced catalog and metadata capabilities with our Agentforce platform delivers exactly this,' said Steve Fisher, president and chief technology officer at Salesforce, in a statement. 'Imagine an AI agent that goes beyond simply seeing data points to understand their full context—origin, transformation, quality and governance. This clarity, from a unified Salesforce and Informatica solution, will allow all types of businesses to automate more complex processes and make more reliable AI-driven decisions.' Salesforce also plans to use Informatica's data capabilities to upgrade other systems, like its customer data cloud, to help unify organizations' data, allowing for faster, better-informed decision making inside organizations. Amit Walia, CEO of Informatica, said the acquisition marks a turning point for the business and its ability to bring forth game-changing technologies at scale. 'Joining forces with Salesforce represents a significant leap forward in our journey to bring ​​data and AI to life by empowering businesses with the transformative power of their most critical asset — their data,' Walia said in a statement. 'We have a shared vision for how we can help organizations harness the full value of their data in the AI era.' Last-mile delivery company Veho and AI-enabled robotics company Rivr announced this week that they are collaborating on a pilot to use delivery robots alongside human delivery employees in Austin, Tex. If the deployment goes smoothly, the companies plan to expand it to other cities in the United States later this year. A human Veho delivery driver brings the Rivr robot along with them on their route, and while they deliver one parcel, the robot delivers another in immediate proximity. The robots are retrofitted with cameras, allowing them to snap photos of the delivered parcel to share with consumers. They also have been trained to follow customers' delivery instructions—for instance, if a customer requests that Veho leave the parcel in front of the garage rather than on the porch, the robot can handle such a request. Both companies contend that the idea is not to replace human operators, but rather to allow them to deliver more parcels in less time. Throughout the first phase of the pilot, a Rivr employee will accompany robots on their delivery routes to understand how well it handles requests and operations. Marko Bjelonic, CEO of Rivr, said the partnership is a step forward in matching consumers' expectations for fast delivery, particularly in areas where addresses are packed together tightly. 'With the exponential rise in e-commerce, the last mile has become the most critical—and complex—link in the logistics chain. At RIVR, our mission is to put one million delivery robots into the field, leveraging General Physical AI to scale urban robotics to where it's needed most,' Bjelonic said in a statement. 'Our partnership with Veho is a major milestone on that journey to bring our technology to the U.S. As a leading parcel delivery platform in the U.S., Veho offers the ideal environment for deploying at scale—helping us deliver not just faster and more cost-effective service, but a smarter, more human-centered model for robotics in logistics.' Pallet announced this week that it had secured a $27 million Series B round, led by General Catalyst, with additional support from Activant Capital, Bessemer Venture Partners and individual angel investors. The round brings the company's total funding to $50 million. The California-based startup promises to help automate key moments in logistics workflows through its primary offering, known as CoPallet. The system uses various agents to complete repeat, manual tasks done by logistics operators today. It can ingest data from shipping documents, create freight quotes, track shipments in real-time with data from other platforms and more. The company contends its solutions can guide workflows 10 times faster than current capabilities while simultaneously cutting costs in half. Sushanth Raman, Pallet's CEO and founder, said the company has seen demand increase because of uncertainties associated with President Donald Trump's tariff strategy. 'This wasn't a story about hype, it was a story about math,' Raman said in a statement. 'Customers ran the numbers. A midsized carrier was able to reallocate 25 employees who were doing repetitive order entry, saving millions. With tariffs driving up costs across the board, the ROI was obvious and our biggest challenge became keeping up with demand.' Pallet plans to use the funding to expand its engineering team and further build out the agentic AI models handling the workflows for logistics operators. The company serves brokers, third-party logistics players, forwarders and more, so broadening its capabilities remains important to its future value proposition. But investors already see the promise of the technology, Marc Bhargava, managing director at General Catalyst said. 'General Catalyst believes the next wave of iconic companies will come from applied AI—purpose-built systems that solve real, high-friction problems in massive industries,' Bhargava said in a statement. 'Pallet is doing exactly that for logistics, and we believe has the potential to be a multi-billion dollar opportunity.'

A Lego approach helps prepare Manhattan Associates' TMS for tariff chaos
A Lego approach helps prepare Manhattan Associates' TMS for tariff chaos

Yahoo

time4 days ago

  • Business
  • Yahoo

A Lego approach helps prepare Manhattan Associates' TMS for tariff chaos

LAS VEGAS – Manhattan Associates has been in the transportation management system sector for about 15 years, taking a big step forward with its integrated Active platform in 2021. But users of its TMS, which is designed to focus on shippers, are dealing with a new set of challenges brought on by the potential supply chain chaos created by tariffs, real and anticipated. Bryant Smyth is the director of product management at Manhattan Associates (NASDAQ: MANH) with a focus on the company's transportation management capabilities. It's his team that is going to need to direct the company's TMS customers to help limit the pain points and be flexible as the landscape shifts.'You need to have the visibility into which lanes, which customers and which vendors are going to be impacted by these tariffs, especially on the import side, if you're working with vendors who are importing from the other parts of the world,' Smyth said in an interview at Manhattan Associates' Momentum meeting of customers and partners. 'You may need to source a different vendor from a different part of the world, or even move it stateside. So now you're going to be changing not only your vendor relationships, but you're also going to be changing the lanes you're shipping on.' Smyth said within the Manhattan TMS, it can do 'modeling exercises' that take those various new inputs, combine them with what's still in place and answer the question, 'What does that cost look like with a change in lanes, a different carrier mix and also maybe a change in modalities?' To provide that sort of service, one of the features of Manhattan Associates' TMS, touted by executives like Smyth at Momentum, involves two terms they use frequently: 'micro' and 'Lego.' Yes, Lego as in the to adapt a TMS for individual requirements in legacy systems – the type of need that might be created by a sudden shift in tariff policy – meant 'you write a line of code, and then more lines of code, and now it just becomes this big monolith that the application can do,' Smyth said. But that is not always the case for a customer working with software installed on its own systems rather than on Manhattan Associates' products in the cloud. Smyth said the split between customers who are using Manhattan Associates' cloud-based technical capabilities and those who are known as 'on prem' – with the software installed on a customer's system rather than accessing the cloud – is about 50-50. While it is easy to knock those who remain tied to an on-prem system for lagging behind the growing industry standard of cloud technology, Smyth said those customers do have the advantage of being able to make changes in their system themselves without worrying about how it might affect other users. The microservice 'Lego' capabilities of Manhattan Associates' TMS, he said, are the 'best of both worlds.' The ability to create a bespoke process unique to a customer similar to what an on-prem user can perform now is available for cloud-based users as well, Smyth said. The microcapabilities that Manhattan touted at Momentum, based on the use of underlying APIs, draw the comparison to Lego bricks. 'What that allows us to do is that customers need only to activate components that they're going to use,' Smyth said. 'We compartmentalize it so that a particular workflow is centered around a particular action. We break them apart, and then you can put them together as Lego pieces and compose the TMS that you need.' No conference about software services today for the supply chain can go very far without a discussion of AI. Momentum this year was no different.A year ago at Momentum, a key focus was on generative AI and how it could be used in various Manhattan applications. New 'agentic' AI tools were rolled out at Momentum this year. And they were part of what Smyth talked about in an interview with FreightWaves, when he looked over his company's TMS and what it was going to need to be able to provide users as they navigate the tariff jungle. With so much focus last year on generative AI and this year on agentic AI – with an AI-based tool performing the work that a human agent might have performed earlier – Smyth was blunt in addressing a possible weak spot in AI: Is the data good enough for the tools? AI tools, Smyth said, 'are good only if you see something that you need to be able to take action against.' Given that, Smyth said Manhattan Associates has been working with customers to review what they have, 'visualize it end to end' and 'streamline' the data so it can be used in AI tools, whether it's generative AI or agentic AI. Asked for an example of what agentic AI can do, Smyth was succinct: 'If I needed to schedule an appointment, you can have an agent do that for you,' he said. But the process needs to be basic for users. 'Our end users are not all technical; they aren't software developers,' he said. 'They need to be able to tell an agent to do something in a natural language, like 'reschedule this appointment.'' That could kick off actions by multiple agents. 'I might have an agent that looks at my shipments and tells me which ones are late,' he said in reviewing the process. Another might take a late shipment and reschedule it. A third might send a notification to a carrier that there's been a rescheduling. 'Those are three independent agents that you can now cluster together into an automated process,' he said. This is during a time when supply chain software companies, at least those that are publicly traded, are struggling, at least as evidenced in their stock price. Manhattan Associates has traded near $188 this week, down from about $228 when Momentum was held in 2024. Just a few days after the close of the Momentum meeting, supply chain software provider e2open announced it was being sold to WiseTech, an Australian company. E2open had seen a long decline in its stock price going back years, with its earnings reports and analyst calls often lamenting it was tough in that field to get anything done. Its stock was down about 75% in five years after getting a final boost from the sale. Manhattan Associates' stock price has not suffered as much, but it too has struggled. In the past year, it has swung from a 52-week peak of $312.60 on Dec. 12 – an all-time high – to a low of $140.81 on April 7. Company executives have talked about difficulties in closing deals. Smyth said sales are still hitting headwinds, particularly in industries where tariffs are a key issue. 'They're just sitting tight and seeing how things are going to play out,' he said. 'They don't want to make these big capital investments in enterprise software right now.' More articles by John Kingston Georgia tort reform aims to change practices in judicial 'hell hole' Double whammy for Wabash: 2 key agencies cut debt rating on trailer builder Despite red ink at Heartland, Morgan Stanley report relatively upbeat The post A Lego approach helps prepare Manhattan Associates' TMS for tariff chaos appeared first on FreightWaves.

Disney makes history in regional debut on Yas Island with Miral as part of magical integrated launch by Momentum, Initiative, Weber Shandwick and HQWS.
Disney makes history in regional debut on Yas Island with Miral as part of magical integrated launch by Momentum, Initiative, Weber Shandwick and HQWS.

Zawya

time26-05-2025

  • Entertainment
  • Zawya

Disney makes history in regional debut on Yas Island with Miral as part of magical integrated launch by Momentum, Initiative, Weber Shandwick and HQWS.

ENTERTAINMENT Executed at record speed and in great secrecy, the integrated multi-agency campaign with Miral was planned in just 15 days and went from reveal to global rollout in 40 minutes PHOTO Abu Dhabi, UAE - In an exhilarating, defining moment for the regional entertainment, tourism, and marketing industries, Miral, in partnership with The Walt Disney Company, officially unveiled the first-ever Disney theme park resort in the Middle East and Africa, set to open on Yas Island, Abu Dhabi. The landmark announcement brought to life through close collaboration between Momentum Dubai, Initiative MENAT, Weber Shandwick MENAT, and HQWS, marked one of the most ambitious and high-profile integrated campaign launches the region has seen to date. From inception to execution and amplification, the campaign was a masterclass in strategic orchestration, creative agility, stakeholder engagement, and global scale. Under a strict veil of confidentiality, the campaign was executed in full across strategy, creative, production, media, communications and PR, culminating in a dazzling reveal that captured the attention of the world, sparking a frenzy of excitement across channels and conversations. 'This was more than a launch – it was an incredible feat of integration that showed how great marketing collaboration can create magical outcomes. In welcoming Disney to Yas Island we knew we needed world-class partners who could move at the speed of ambition. Momentum, Initiative, and Weber Shandwick and HQWS brought vision, dedication and relentless commitment to every detail, turning a once-in-a-generation announcement into a global cultural moment,' said Badr Bourji, Senior Vice President Marketing at Miral Destinations. Bringing this vision to life on the ground was HQWS, the experiential agency entrusted with designing, producing, and delivering the three landmark events that framed the announcement. These included the official project announcement ceremony at the future Disney location, the Global Media Junket at W Abu Dhabi, and the showstopping Night-Time Spectacular at Yas Links. From scripting and storyboarding to audiovisual production, HQWS show team worked in sync with ongoing pre-visualisation and animatics, ensuring every detail aligned with the creative vision. In parallel, the design teams fast-tracked planning and production, delivering technical drawings, visuals, and specifications for all physical and branding elements with precision and speed. 'It was an absolute honour to produce the series of magical events celebrating the announcement of Disney Abu Dhabi,' said Katie Veira, Founding Partner & Chief Creative Officer at HQWS. 'Together with Miral and Disney, we wove wonder into reality in just 15 days, highlighting the power of true creative collaboration.' Under strict confidentiality, the integrated agency team orchestrated a dual-track campaign that allowed media to preview a 'decoy' 15-year Yas Island celebration. The real Disney theme park announcement went live at 4 PM on May 7, hitting media outlets almost immediately and outdoor placements just 40 minutes later. Spearheading the creative strategy, Momentum Dubai crafted the platform of 'A Whole New World Awaits', creative assets, and the celebration event story – uniting every touchpoint from concept to launch event. Simultaneously, Weber Shandwick MENAT developed the communications, proactive reputation management and PR strategy – and engaged international, regional and local media outlets, securing the physical presence of 70 journalists in a room at the W Abu Dhabi, before the real news was revealed. Over 10,000 pieces of earned coverage were published in the first 48 hours, fueling the swell of social engagement. Premium OOH across landmark global sites and major digital platforms went live soon after the embargo lifted, courtesy of Initiative MENAT who engineered the media strategy, planning, and buying across key global markets including the US, UK, and the GCC. Among the highlights was a first-ever brand livestream on Pubity, bringing the announcement to over 40 million followers worldwide. The spectacular post-announcement public celebration event at Yas Links, featured a 9,000-drone show, fireworks, and live performances by pianist Lang Lang, Emirati singer Rashed Alnuaimi, West End star Kerry Ellis, and soprano Sonya Balsara. The announcement drew A-list guests including Naomi Campbell, Tyrese Gibson, Nancy Ajram, Chiara Ferragni, and Ed Westwick, alongside global media, dignitaries, and entertainment industry leaders, cementing Yas Island's place on the world map as a destination for next-level cultural and tourism experiences. HQ Worldwide Shows managed the event experience. 'This was one of the most intense, collaborative and rewarding campaigns we've delivered as a team,' said Raphael Nassoura, General Manager and Executive Creative Director at Momentum Dubai. 'Everyone, from agency to client, was in the trenches, solving in real time, aligning across creative, production, and strategy. To launch a project of this scale, under this timeline, is a testament to what's possible when there's full trust and alignment.' As the UAE continues to position itself as a global hub for culture and innovation, and Abu Dhabi cements its status as a world-class tourism destination, this launch became more than a media campaign, it was a reflection of national ambition and regional potential. 'In a project defined by complete confidentiality and high-pressure timelines, our team rose to the occasion with focus, resilience, and a shared belief in the region's vision,' said Lara Arbid, CEO of Initiative MENAT and Magna Global MENA. 'This launch wasn't just about media placement for us, it was about advancing the UAE's broader ambition and delivering on a moment of cultural significance with precision and purpose. We overcame material constraints, navigated tight timelines, and leveraged every connection, platform, and insight to ensure the region's biggest entertainment story landed with maximum impact. From OOH dominance to culturally attuned storytelling, we executed a fast, focused, and globally resonant multi-market rollout.' 'From a PR perspective, the challenge was real, the scale was massive, and the importance of getting it right was absolute,' said Ghaleb Zeidan, Regional Managing Director at Weber Shandwick MENAT. 'One of the toughest parts was getting journalists onsite without letting them in on the big hook it really was. Making that happen is a crucial part of what has made this such an outstanding success. For us it meant trusting our incredible team of people, tapping into media relationships built over years, identifying synergies across projects, and deploying deep expertise in reputation management. Once the foundation was laid, a sparkle of Disney's pixie dust brought the magic to life across the world.' The announcement sets the stage for Disney's seventh global theme park resort and its first in the Middle East and Africa. The waterfront resort in the UAE will be 'authentically Disney and distinctly Emirati', featuring signature attractions, themed accommodations, immersive retail and dining, and storytelling that reflects both Disney's legacy and Abu Dhabi's cultural ambition. Upon completion, the new theme park resort on Yas Island will offer signature Disney entertainment, themed accommodation, unique dining and retail experiences, and storytelling in a way that celebrates both the heritage of Disney and the futuristic and cultural essence of Abu Dhabi. About MCN MCN (Middle East Communications Network), part of IPG, is a leading advertising and marketing communications group in MENAT, which partners with clients to build enduring brands. MCN's multi-discipline agencies, spanning creative, media, digital, PR, data, brand experience and specialist marketing, include globally renowned agency brands; FP7McCann, MullenLowe, UM, Magna, Initiative, KINESSO, MRM, McCann Health, Momentum, Craft, Weber Shandwick, Commonwealth/McCann, Jack Morton, Octagon and Current Global. With approximately 2,000 employees across 11 markets, MCN is committed to cultivating an inclusive environment where talent can thrive, earning recognition as a Great Place to Work for three consecutive years (2023–2025), awarded as Fast Company's Most Innovative Companies in 2024, and winning Agency Network of the Year 2024 by Campaign Middle East. Send us your press releases to Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an 'as is' and 'as available' basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.

As shippers adjust to tariffs, the message at Momentum is: Don't forget the TMS
As shippers adjust to tariffs, the message at Momentum is: Don't forget the TMS

Yahoo

time23-05-2025

  • Business
  • Yahoo

As shippers adjust to tariffs, the message at Momentum is: Don't forget the TMS

LAS VEGAS – Customers using Manhattan Associates' transportation management system fall solidly in the shipper bucket of the three-way carrier/shipper/3PL divide, and the uncertainty they face with both current and looming tariffs was a major part of the discussion at the company's Momentum conference. The title of Bart De Muynck's presentation was blunt: Is your supply chain agile enough to handle tariff changes? De Muynck, a longtime logistics executive with stints at Project44 and Gartner, among other companies, didn't offer an answer as to whether he believed most shippers were ready to deal with tariffs. But he made clear that business as usual was not likely to work as the uncertainty of the size and incidence of tariffs – where they hit – puts pressure on shippers. De Muynck's presentation was part of the Supply Chain Execution track at Momentum, a gathering of the company's customers and partners. But Manhattan Associates' (NASDAQ: MANH) TMS was the key focus of his Muynck identified five key areas where he said shippers dealing with fallout from tariffs should look to their TMS to help weather the storm: real-time rate comparison, volume shifting, strategic rerouting, carrier flexibility, and freight audit and visibility (which he later said would grow alongside the other changes that might be undertaken to adapt to a world of tariffs). Actions to take for each of the five can overlap but all came down to the same idea: These issues are likely to become acute, and solving them could require a new approach toward maximizing the capabilities of a TMS. For example, rate management when De Muynck was at PepsiCo was an exercise that might occur every few years. He used the example to note that in volatile times, such as those brought on by the arrival of steep tariffs, old ways can't be relied upon. Carrier flexibility is required because 'that carrier you're using now might not be available tomorrow,' De Muynck said. The volatility in the pool of carriers may conflict with what he said was a preference that shippers may have for using a mostly consistent group of carriers.'But with all that volatility, that's not always feasible,' he said, particularly if a company starts shifting modes to minimize the impact of tariffs. That may mean accessing spot rates, De Muynck said, even if that's outside the norm for a shipper. But if going down that route is in reaction to tariff disruption, he added, 'you're not going to be doing that for months, but it's just for a small period of time.' That might involve dealing with large volumes of shipments before the impact of a tariff deadline. Dynamic rate management would involve comparison of data that can be found in services such as SONAR. Static thinking might ask, De Muynck said, how a TMS can assist with a rate that a company already has negotiated, or as he described it, a company looking at a rate and saying 'Well, we negotiated a rate, and that's just what we have.' But today, De Muynck said, a TMS has the capability to process data on rates and routes, and run scenarios to minimize transportation costs while also taking the impact of tariffs into account. Transportation managers should work with their planning team, 'and say to them, 'What else could happen? Where are you guys thinking of replenishing product from?'' Changes driven by tariffs could also involve a company's own manufacturing, De Muynck said. Data from that also could be pulled into the TMS. The end goal, he said, is to use the TMS to model tariff scenarios and determine 'what is the impact and how would we execute on it? How do we reengineer some of our routings based on some of the things we're seeing?' All of that would fall under what De Muynck said would be the challenge in front of any company impacted by tariffs: 'We planned to do things one way. Now that situation has changed.' Given that his address was being made at a conference hosted by a TMS supplier, the key message after this review of 'agility' that shippers will need in the tariff era was that learning to use the capabilities of a TMS to work with all these variables is a it can be a hard sell. De Muynck said when he was at Gartner (NYSE: IT), a major research firm that among other activities studies freight technologies, he needed to convince TMS users that it could be an advantage. The pushback he would get, De Muynck said, was that if a company's competitors all had a TMS, how could there be any advantage? Both De Muynck and Bryant Smith, the director of product management at Manhattan Associates for its TMS offering, spoke of the capabilities of Manhattan Associates' TMS as the route to breaking out of that stalemate. In a separate interview, Smith said the architecture of the Manhattan Associates TMS allowed expansion into new services by adding capabilities that he likened to Lego pieces, 'composing the TMS that you need.' The more formal term is microservices platforms. Smith said a microservices platform can be used to put out a 'micro-bid' for a lane that might only be coming up short term to deal with tariffs. 'You don't want to run a whole networkwide RFP,' he said. 'You would just want to isolate it down to certain parts of your supply chain.' Capabilities in the Manhattan Associates TMS allow that, Smith said, 'to be more precise and pointed in what they're trying to go after.' Or as De Muynck said of that functionality, 'You can use your custom workflows, and that's where it's different than, well, everyone has the same TMS.' More articles by John Kingston Manhattan Associates rolls out new supply chain offerings at CEO's debut Connectivity, generative AI's impact key supply chain software themes at NRF '25 Manhattan Associates' growing supply chain problem: Slow-closing software deals The post As shippers adjust to tariffs, the message at Momentum is: Don't forget the TMS appeared first on FreightWaves. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

Manhattan and Shopify Deliver Seamless Omnichannel Shopping Experiences with Latest Order Management Collaboration
Manhattan and Shopify Deliver Seamless Omnichannel Shopping Experiences with Latest Order Management Collaboration

Business Wire

time21-05-2025

  • Business
  • Business Wire

Manhattan and Shopify Deliver Seamless Omnichannel Shopping Experiences with Latest Order Management Collaboration

LONDON--(BUSINESS WIRE)-- Manhattan Associates Inc. (NASDAQ: MANH), a global leader in supply chain commerce solutions, today announced at its annual customer and partner gathering Momentum that a connector app to Manhattan Active ® Order Management is now available in the Shopify App Store. "Manhattan's order management powers brands with real-time inventory, seamless fulfilment, and full transparency - driving innovation, growth, and loyalty through exceptional omnichannel experiences." The connector app provides out of the box connectivity around real-time network inventory, order fulfilment status visibility, and payment processing. Further, the app provides order integration support for Shop Pay as a payment method. Manhattan also announced that several enterprise class retailers are now live using the connector app to facilitate a best-in-class shopping and fulfilment experience. These customers are benefitting from the full order lifecycle connectivity across Shopify and Manhattan. Now integrated with Shopify, Manhattan's Order Management and Store Inventory and Fulfilment solution is available as part of Manhattan Active Omni™, designed to handle the complexities of enterprise business. Manhattan Active Omni helps enterprises provide world class customer service to improve loyalty, real-time enterprise inventory visibility to drive sales, and best in class store fulfilment capabilities to enable pickup in store, kerbside pickup, same day delivery, and other vital delivery methods. 'Mastering same-day, BOPIS, and ship-from-store, while ensuring inventory visibility and a seamless customer experience, is the new imperative,' said Rukmani Subramanian, VP of Partnerships, Shopify. "Manhattan's order management powers brands with real-time inventory, seamless fulfilment, and full transparency - driving innovation, growth, and loyalty through exceptional omnichannel experiences." Brian Kinsella, senior vice president of Product Management for Manhattan added: 'We're proud to partner with Shopify to deliver a market leading end-to-end commerce solution. Shopify and Manhattan share a vision of speed and ease of checkout and rapid and transparent order fulfilment. Both the Shopify and Manhattan platforms put a premium on customer experience, be that online, in the contact centre, or when receiving the ordered items.' LinkedIn. -ENDS- About Manhattan Associates Manhattan Associates is a global technology leader in supply chain and omnichannel commerce. We unite information across the enterprise, converging front-end sales with back-end supply chain execution. Our software, platform technology and unmatched experience help drive both top-line growth and bottom-line profitability for our customers. Manhattan Associates designs, builds, and delivers leading edge cloud and on-premises solutions so that across the store, through your network or from your fulfilment centre, you are ready to reap the rewards of the omnichannel marketplace. For more information, please visit

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