Latest news with #PINK
News18
3 days ago
- Business
- News18
Victoria's Secret Website Disrupted by Cybersecurity Incident, Here's What We Know
Last Updated: Victoria's Secret website continued to remain offline after a 'security incident.' As users worry about their customer data, here's what we know so far. One of the global leaders in lingerie retail, Victoria's Secret, suddenly closed its website on Wednesday after it was hit by a cyberattack. The website remained offline even on Thursday, and users took to the brand's social media platform to express their disappointment. Following the security breach, the company proactively disabled its website and some in-store services, stating that teams are working diligently to bring systems back online. Taking to their Instagram, Victoria's Secret shared a note for their customers yesterday. The note read, 'Valued customer, we identified and are taking steps to address a security incident. We have taken down our website and some in-store services as a precaution. Our team is working around the clock to fully restore operations. We appreciate your patience during this process. In the meantime, our Victoria's Secret and PINK stores remain open, and we look forward to serving you." Users visiting the site are also met with the same statement. As reported by the New York Times, Victoria's Secret's physical stores continue to serve customers without interruption as online operations remain affected. By Thursday morning, the retailer's shares had dropped by 8% since Tuesday, reflecting investor concerns. Although the company hasn't specified when the breach occurred, signs of the disruption began surfacing earlier in the week. The source of the cyberattack on the Ohio-headquartered brand has yet to be identified. Many users took to social media to tweet about the website being inactive for several days. victoria's secret it department rn — stella (@EMBRIOCHE) May 27, 2025 No one is talking about Pink and Victoria secret site being down, the cute panties are inaccessible, and I can't use my points!! — wanwan ???? Vtuber (@wanwanwoof) May 28, 2025 You're laughing? The Victoria's Secret website has been down for days due to a cyber attack and you're laughing?— ayesha (@beautiful_hag) May 29, 2025 Victoria's Secret's digital storefront has been notably absent for several days, raising speculation about a potential ransomware incident. While the company has not confirmed the nature of the disruption, such prolonged outages often point to cyberattacks, leaving millions of customers across the globe uncertain about their customer data on the brand's server. This development follows a string of similar attacks targeting major U.K. retailers, including Marks & Spencer, the Co-Op, and Harrods. Now, it appears the iconic lingerie brand may be facing a comparable cybersecurity challenge. Founded in 1977 by Roy Raymond in San Francisco, Victoria's Secret is one of the leading retailers of lingerie, clothing, and beauty products. From bras and underwear to fragrances and loungewear, the brand is best known for its glamorous image, iconic fashion shows, and wide range of products. The brand has become a cultural phenomenon through bold marketing and supermodel-led campaigns. While it has faced criticism and evolving market pressures in recent years, it continues to remain a prominent name in the global fashion and lingerie industry, now focusing more on inclusivity and modern branding. First Published:
Daily Mail
3 days ago
- Business
- Daily Mail
Victoria's Secret takes down website after cyber attack
Global retail giant Victoria's Secret shut down its website and paused all online orders after the company was hit by a crippling cyber attack. The popular lingerie company posted a message warning of a 'security incident' on its website Wednesday with no links or other functionalities available. 'Valued customer, we identified and are taking steps to address a security incident. We have taken down our website and some in-store services as a precaution,' the retailer said. 'Our team is working around the clock to fully restore operations. We appreciate your patience during this process. In the meantime, our Victoria's Secret and PINK stores remain open and we look forward to serving you.' Because of the glitch, the Ohio-based company has informed its corporate employees not to come into work Tuesday or Wednesday until the issue is resolved. They are also not allowed to log into their accounts. While the company's website remains down, physical Victoria's Secret stores remain open, but some functionalities are not working correctly. Stores have not been able to process gift cards, rewards, online orders, returns or store credit cards because of the complication. One staff member, who chose to remain anonymous, told WSYX she and her coworkers fear they won't get paid while the issue continues. 'We're concerned if we're gonna get paid for these days off and if we're even gonna get our paycheck on Friday,' she said. It remains unknown when the issue will be resolved and when corporate employees can return to work. A spokesperson with the company said they hired third-party experts to try and fix the problem, but did not comment further about the specifics of the cyber security attack, NBC News reported. The company operates about 1,350 stores across 70 countries. It's shares closed down about seven percent at $20.99 Wednesday, according to Reuters. contacted Victoria's Secret for comment. News of the attack comes just days after another famed global brand was breached. Adidas confirmed the German sportswear company was hit by a cyber attack Friday. Officials said the cyber criminals were able to steal 'certain consumer data' through a 'third-party customer service provider.' Thankfully, the affected data did not contain passwords, credit card, or any other payment-related information, the brand confirmed. Instead, it mainly consisted of contact information relating to customers who had contacted Adidas' customer service help desk in the past. After becoming aware of the incident last week, Adidas said it 'immediately took steps to contain the incident.' 'We immediately took steps to contain the incident and launched a comprehensive investigation, collaborating with leading information security experts,' it explained on its website. It explained that any customers who have potentially been affected have been contacted. 'Adidas is in the process of informing potentially affected consumers as well as appropriate data protection and law enforcement authorities consistent with applicable law,' it explained.
Daily Mail
3 days ago
- Business
- Daily Mail
Global retail giant removes website and pauses all online orders after crippling cyber attack
Global retail giant Victoria's Secret shut down its website and paused all online orders after the company was hit by a crippling cyber attack. The popular lingerie company posted a message warning of a 'security incident' on its website Wednesday with no links or other functionalities available. 'Valued customer, we identified and are taking steps to address a security incident. We have taken down our website and some in-store services as a precaution,' the retailer said. 'Our team is working around the clock to fully restore operations. We appreciate your patience during this process. In the meantime, our Victoria's Secret and PINK stores remain open and we look forward to serving you.' Because of the glitch, the Ohio-based company has informed its corporate employees not to come into work Tuesday or Wednesday until the issue is resolved. They are also not allowed to log into their accounts. While the company's website remains down, physical Victoria's Secret stores remain open, but some functionalities are not working correctly. Stores have not been able to process gift cards, rewards, online orders, returns or store credit cards because of the complication. One staff member, who chose to remain anonymous, told WSYX she and her coworkers fear they won't get paid while the issue continues. Global retail giant Victoria's Secret shut down its website and paused all online orders after the company was hit by a crippling cyber attack 'We're concerned if we're gonna get paid for these days off and if we're even gonna get our paycheck on Friday,' she said. It remains unknown when the issue will be resolved and when corporate employees can return to work. A spokesperson with the company said they hired third-party experts to try and fix the problem, but did not comment further about the specifics of the cyber security attack, NBC News reported. The company operates about 1,350 stores across 70 countries. It's shares closed down about seven percent at $20.99 Wednesday, according to Reuters. contacted Victoria's Secret for comment. News of the attack comes just days after another famed global brand was breached. Adidas confirmed the German sportswear company was hit by a cyber attack Friday. Officials said the cyber criminals were able to steal 'certain consumer data' through a 'third-party customer service provider.' Thankfully, the affected data did not contain passwords, credit card, or any other payment-related information, the brand confirmed. Instead, it mainly consisted of contact information relating to customers who had contacted Adidas' customer service help desk in the past. After becoming aware of the incident last week, Adidas said it 'immediately took steps to contain the incident.' 'We immediately took steps to contain the incident and launched a comprehensive investigation, collaborating with leading information security experts,' it explained on its website. It explained that any customers who have potentially been affected have been contacted. 'Adidas is in the process of informing potentially affected consumers as well as appropriate data protection and law enforcement authorities consistent with applicable law,' it explained. 'We remain fully committed to protecting the privacy and security of our consumers, and sincerely regret any inconvenience or concern caused by this incident.' Two other retailers, Marks & Spencer's and Co-op, were both targeted in major cyber attacks earlier this month. The British-based companies stopped taking orders online for weeks due to the issue.
The Hill
3 days ago
- Business
- The Hill
Victoria's Secret website is down in the US as the lingerie seller addresses a ‘security incident'
NEW YORK (AP) — Victoria's Secret has taken down its U.S. website and says some in-store services will also be unavailable as it addresses a 'security incident.' A message to customers remained in place of the popular lingerie brand's normal shopping site Thursday, stating that it had halted these operations 'as a precaution.' 'Our team is working around the clock to fully restore operations,' the message read. Ohio-based Victoria's Secret did not provide many details about the 'security incident,' or directly confirm whether it was a cyber or ransomware attack. When asked for further information Thursday, a spokesperson just said that the company 'immediately enacted our response protocols' and has engaged with third-party experts. Victoria's Secret also didn't specify when it first identified the issue and began pulling back services. Most media reports of the retailer's website going dark emerged Wednesday — when the company also shared an update on social media — but some frustrated customers online said they began experiencing issues earlier in the week, as far back as Monday. The company doesn't have an estimate for when its site will be back up, an FAQ on the Victoria's Secret corporate site notes. The company added that it is trying to fulfill orders placed before Monday and that it would be extending return windows and some direct mail coupon offers for impacted customers in the U.S. Victoria's Secret says its stores, as well as its PINK brand locations, remain open for customers. But some in-store services, such as returning online orders in person, were unavailable as of Wednesday night — and as were its online customer care services, per the company's FAQ. It was not immediately clear if any in-store services in Victoria's Secret locations outside the U.S. were also impacted. But the company's U.K. site appeared uninterrupted Thursday. Bloomberg News reported that Victoria's Secret also stopped some of its office operations and that some employees were locked out of their company email accounts on Wednesday, citing an anonymous source familiar with the matter. Shares for Victoria's Secret tumbled about 4% as of midday Thursday. While not confirmed by the company, the 'security incident' impacting Victoria's Secret bears all the hallmarks of a cyberattack. And it arrives as more and more companies report breaches that disrupt operations and/or expose customer data, particuarly among retailers. Last week, for example, Adidas announced that it had recently become aware of an 'unauthorized external party' obtaining some consumer data — mostly consisting of contact information — through a third-party customer service provider. The German shoe and clothing company said it would be informing impacted customers and working with law enforcement. And several British retailers — Marks & Spencer, Harrods and Co-op — have all shared that they've been targeted by cyberattacks over recent weeks. The cyberattack hitting M&S stopped it from processing online orders and left store shelves empty, with the company estimating that this will cost it 300 million pounds ($400 million). Following any cybersecurity incident impacting a consumer-facing brand, experts warn that it's important for shoppers to be alert. Fraudsters might promise fake promotions through phishing emails, for example, or use sensitive information that may have been compromised. The breadth of disruptions impacting Victoria's Secret this week are also 'a reminder to businesses of how wide-reaching the fallout can be,' Tim Rawlins, senior adviser and director for security at consulting firm NCC Group, said in an emailed note Thursday. 'Halting operations, rather than rushing to bring them back online, is crucial to ensuring patches, recovery efforts, and strengthened cyber security are effective in the long run,' he added.
CNBC
3 days ago
- Business
- CNBC
Victoria's Secret U.S. website is down as lingerie seller addresses 'security incident'
Victoria's Secret has taken down its U.S. website and says some in-store services will be unavailable as it addresses an unspecified "security incident." A message to customers remained in place of the popular lingerie brand's normal shopping site Thursday, stating that the company had halted these services "as a precaution." "Our team is working around the clock to fully restore operations," the message read. Victoria's Secret did not immediately provide more details about the "security incident," or specify whether it was a cyber attack. The Associated Press reached out to the Ohio company for further information on Thursday. It also wasn't immediately clear when Victoria's Secret identified the issue and began halting some of its operations. Most media reports of Victoria's Secret website going dark emerged Wednesday — when the company also shared an update on social media — but some frustrated customers online said they began experiencing issues earlier in the week. A customer FAQ updated Wednesday night on Victoria's Secret corporate site noted that it did not have an exact timing regarding the return of its website — and that customer care services were also unavailable. The company said that it is trying to fulfill orders placed before Monday and that it would be extending return windows and some direct mail coupon offers for impacted customers in the U.S. Victoria's Secret said its stores, as well as its PINK brand locations, remain open for customers. But some in-store services, such as returning online orders in person, are unavailable per its customer FAQ. It was not immediately clear if any in-store services in Victoria's Secret locations outside the U.S. were also impacted. But the company's U.K. site appeared uninterrupted Thursday.
