Latest news with #QantasGroup
Yahoo
01-08-2025
- Business
- Yahoo
Jetstar Asia ends 20-year chapter with final flight from Singapore on 31 July; Toto results: 1 winning ticket sweeps $12.8 million jackpot: Singapore live news
Jetstar Asia operated its final flight from Singapore's Changi Airport on Thursday, 31 July, ending over 20 years of service as a Singapore-based budget airline under the Qantas Group. The last flight, 3K685 to Kuala Lumpur, departed at 2.55 pm and marked an emotional moment for many cabin crew and ground staff who gathered to bid farewell. The latest Toto draw on 31 July delivered big for one lucky winning ticket which pocketed $12,827,485 as the sole Group 1 winner for the jackpot. Thursday's draw was a cascade draw as the jackpot had swelled or snowballed from about $1.2 million on 21 July to over $10 million following three consecutive draws without a Group 1 winner. Read more in our live blog below, including the latest local and international news and updates. Toto results: 1 winning ticket sweeps $12.8 million jackpot The latest Toto draw on 31 July delivered big for one lucky winning ticket which pocketed $12,827,485 as the sole Group 1 winner for the jackpot. Thursday's draw was a cascade draw as the jackpot had swelled or snowballed from about $1.2 million on 21 July to over $10 million following three consecutive draws without a Group 1 winner. The winning numbers on Thursday evening were 7, 19, 20, 21, 22 and 29 while the additional number drawn was 37. According to Singapore Pools, the Group 1 winning ticket was bought through its account betting service under the QuickPick Ordinary Entry. There were also 20 winning tickets for the Group 2 prize which had a share amount of $73,408. For more on the Toto results for the 31 July draw, read here. Jetstar Asia ends 20-year chapter with final flight from Singapore on 31 July Jetstar Asia operated its final flight from Singapore's Changi Airport on Thursday, 31 July, ending over 20 years of service as a Singapore-based budget airline under the Qantas Group. The last flight, 3K685 to Kuala Lumpur, departed at 2.55 pm and marked an emotional moment for many cabin crew and ground staff who gathered to bid farewell. Jocelyn Chow, a 61-year-old flight attendant who spent 13 years with the airline, said she couldn't believe it was the last day of Jetstar Asia. "I feel very sad that there's no more Jetstar Asia, and I'm also honoured to know that I'm operating the last flight out of Changi Airport," she added. Her fellow stewardess Flora Foo, 65, reflected on her 14 years with Jetstar Asia, highlighting the meaningful moments with passengers. She shared that despite it being a "low-cost airline", it was the "little gestures and the simple requests" that made the flight "much more comfortable" for travellers. She said, "And at the end of the day, when they disembark and just say a thank you to you, it really melts your heart." As the final flight departed, airport staff lined the tarmac and waved goodbye. Jetstar Asia announced in June its decision to cease operations by the end of July, leading to the retrenchment of over 500 staff members. CEO John Simeone reported that out of roughly 900 job applications from affected employees, more than half had resulted in job offers or interviews, with some offered roles in airport lounges or the tourism sector. For more on Jetstar Asia's final day of operations, read here. Toto results: 1 winning ticket sweeps $12.8 million jackpot The latest Toto draw on 31 July delivered big for one lucky winning ticket which pocketed $12,827,485 as the sole Group 1 winner for the jackpot. Thursday's draw was a cascade draw as the jackpot had swelled or snowballed from about $1.2 million on 21 July to over $10 million following three consecutive draws without a Group 1 winner. The winning numbers on Thursday evening were 7, 19, 20, 21, 22 and 29 while the additional number drawn was 37. According to Singapore Pools, the Group 1 winning ticket was bought through its account betting service under the QuickPick Ordinary Entry. There were also 20 winning tickets for the Group 2 prize which had a share amount of $73,408. For more on the Toto results for the 31 July draw, read here. The latest Toto draw on 31 July delivered big for one lucky winning ticket which pocketed $12,827,485 as the sole Group 1 winner for the jackpot. Thursday's draw was a cascade draw as the jackpot had swelled or snowballed from about $1.2 million on 21 July to over $10 million following three consecutive draws without a Group 1 winner. The winning numbers on Thursday evening were 7, 19, 20, 21, 22 and 29 while the additional number drawn was 37. According to Singapore Pools, the Group 1 winning ticket was bought through its account betting service under the QuickPick Ordinary Entry. There were also 20 winning tickets for the Group 2 prize which had a share amount of $73,408. For more on the Toto results for the 31 July draw, read here. Jetstar Asia ends 20-year chapter with final flight from Singapore on 31 July Jetstar Asia operated its final flight from Singapore's Changi Airport on Thursday, 31 July, ending over 20 years of service as a Singapore-based budget airline under the Qantas Group. The last flight, 3K685 to Kuala Lumpur, departed at 2.55 pm and marked an emotional moment for many cabin crew and ground staff who gathered to bid farewell. Jocelyn Chow, a 61-year-old flight attendant who spent 13 years with the airline, said she couldn't believe it was the last day of Jetstar Asia. "I feel very sad that there's no more Jetstar Asia, and I'm also honoured to know that I'm operating the last flight out of Changi Airport," she added. Her fellow stewardess Flora Foo, 65, reflected on her 14 years with Jetstar Asia, highlighting the meaningful moments with passengers. She shared that despite it being a "low-cost airline", it was the "little gestures and the simple requests" that made the flight "much more comfortable" for travellers. She said, "And at the end of the day, when they disembark and just say a thank you to you, it really melts your heart." As the final flight departed, airport staff lined the tarmac and waved goodbye. Jetstar Asia announced in June its decision to cease operations by the end of July, leading to the retrenchment of over 500 staff members. CEO John Simeone reported that out of roughly 900 job applications from affected employees, more than half had resulted in job offers or interviews, with some offered roles in airport lounges or the tourism sector. For more on Jetstar Asia's final day of operations, read here. Jetstar Asia operated its final flight from Singapore's Changi Airport on Thursday, 31 July, ending over 20 years of service as a Singapore-based budget airline under the Qantas Group. The last flight, 3K685 to Kuala Lumpur, departed at 2.55 pm and marked an emotional moment for many cabin crew and ground staff who gathered to bid farewell. Jocelyn Chow, a 61-year-old flight attendant who spent 13 years with the airline, said she couldn't believe it was the last day of Jetstar Asia. "I feel very sad that there's no more Jetstar Asia, and I'm also honoured to know that I'm operating the last flight out of Changi Airport," she added. Her fellow stewardess Flora Foo, 65, reflected on her 14 years with Jetstar Asia, highlighting the meaningful moments with passengers. She shared that despite it being a "low-cost airline", it was the "little gestures and the simple requests" that made the flight "much more comfortable" for travellers. She said, "And at the end of the day, when they disembark and just say a thank you to you, it really melts your heart." As the final flight departed, airport staff lined the tarmac and waved goodbye. Jetstar Asia announced in June its decision to cease operations by the end of July, leading to the retrenchment of over 500 staff members. CEO John Simeone reported that out of roughly 900 job applications from affected employees, more than half had resulted in job offers or interviews, with some offered roles in airport lounges or the tourism sector. For more on Jetstar Asia's final day of operations, read here.
CNA
31-07-2025
- Business
- CNA
Jetstar Asia bids farewell as final flight from Singapore departs, marking end of 20-year journey
SINGAPORE: Jetstar Asia flew its final flight from Changi Airport on Thursday (Jul 31), concluding more than 20 years of operations for the Singapore-based budget airline under the Qantas Group. The 2.55pm service – flight 3K685 to Kuala Lumpur – marked the end of an era for cabin crew and ground staff, many of whom gathered for a final farewell. 'When I got up this morning, I couldn't believe it. Today is the last day,' said 61-year-old flight attendant Jocelyn Chow, who spent 13 years at the airline. 'I feel very sad that there's no more Jetstar Asia, and I'm also honoured to know that I'm operating the last flight out of Changi Airport.' Ms Chow said she hopes to leave passengers with a lasting memory on what is likely her final flight as a stewardess. 'It's good to close this chapter. I always tell my crew that how you enter Jetstar (Asia), you should exit the same way,' she added. Fellow flight stewardess Flora Foo, 65, reflected on her 14 years of service. 'Even though it is a low-cost airline, it is the little gestures and the simple requests that make their flight much more comfortable,' she said. 'And at the end of the day, when they disembark and just say a thank you to you, it really melts your heart.' As the final Jetstar Asia flight pulled away from Changi Airport, airport staff stood along the tarmac waving. SUPPORT FOR RETRENCHED STAFF Jetstar Asia announced in June that it would cease operations at the end of July. Linked to the airline under the same group are budget carriers Jetstar Airways – serving New Zealand and Australia – and Jetstar Japan, which will continue operations. More than 500 staff members were retrenched as part of the closure. Of about 900 job applications submitted by affected employees, 54 per cent have resulted in job offers or interviews, said CEO John Simeone on Thursday. He added that some had received offers to work in airport lounges or the tourism sector. Ms Chow, for example, will be working in an airline lounge at Changi Airport, while Ms Foo is still job hunting. 'We're probably a bit impatient, because we'd like everyone to land (a job) today,' he said Mr Simeone. Some of those who have yet to secure new roles or interviews are taking a break, exploring other careers or still waiting for responses, he added. Mr Simeone also acknowledged the support shown by partners in the aviation and accommodation sectors. 'The industry had leaned in and tried to support the staff wherever possible,' he said. He also noted that nearly all customers had received refunds for cancelled flights. 'We've probably just a couple of customers we haven't been able to get hold of,' he said. 'It's minuscule how many haven't been contacted.' FAREWELLS FROM THE FLIGHT DECK Chief pilot Nico Van Der Schyff, who piloted the final flight, said the June announcement came as a shock. 'It took time to recover from that for all of us … but again, that's where the resilience came in, it brought us all together,' said the 56-year-old, who has been a Jetstar Asia pilot for 15 years. Since the closure was made public, the crew has received strong support from passengers and colleagues, he said. Passengers have given crew members handwritten cards and soft toys, and asked for pictures with them. 'Messages of support, encouragement and appreciation for what we've done … it's been absolutely incredible,' he said. 'Hopefully, Singapore customers will miss us.' Despite the emotions, Mr Van Der Schyff said his focus remained on safe operations and customer service. 'We want to continue safety of flight and then customer satisfaction.' Mr Simeone, who has been at the helm for 15 months, said he had been in the crew lounge from 5.30am to send off staff. He will also be present to welcome the final inbound flight from Manila at 9.30pm. Passengers on the final inbound flights from Labuan Bajo and Manila will receive model Jetstar planes as mementoes. A private gathering for crew and staff will also be held after the flights land. TRANSITION AND ROUTE CHANGES About 70 employees will stay on until October to support regulatory processes with the Civil Aviation Authority of Singapore, while 30 more will remain until December to handle administrative matters and office closures. Looking back on Jetstar Asia's legacy, Mr Simeone called it an 'amazing operation' that helped democratise travel in Southeast Asia. 'It absolutely provided a service that was needed at the time ... for people to travel to new and unique destinations that they just couldn't have had the chance to operate to in the past,' he said. The airline's closure affects 16 routes, with four – Broome (Australia), Labuan Bajo (Indonesia), Okinawa (Japan) and Wuxi (China) – exclusively operated by Jetstar Asia. Scoot is set to begin services to Okinawa and Labuan Bajo as early as August. Mr Simeone said the day he announced the closure of Jetstar Asia was the most difficult of his 27-year aviation career. 'It was a tough day for all our people, it was a tough message to hear, but they just came together,' he said. 'They put their arms around each other, they looked after each other and they supported each other, and I think the one thing Singapore is going to miss is the friendly nature of the Jetstar Asia crew and (their) professionalism.'
West Australian
17-07-2025
- Business
- West Australian
Qantas takes legal action to protect millions hit by major data breach
Qantas has filed court action in a bid to stop the compromised data of 5.7 million customers being accessed or released following a cyber attack. The accounts of 5.7 million Qantas customers were compromised in a data breach of one of the airline's call centres on June 30. The data affected varied from person to person but included a combination of business and residential addresses of 1.3 million accounts, the phone numbers attached to 900,000 accounts, and dates of birth connected to 1.1 million accounts. The majority of the compromised data included customer records limited to the names, addresses, and Frequent Flyer details of customers. The airline has confirmed that there was no evidence of any personal data being released, and no credit card or passport details or personal financial information had been accessed. Further, no passwords, PINs and login details of Frequent Flyer accounts were compromised, with the airline stating the stolen data wasn't enough to access accounts. Qantas was on Thursday granted an interim injunction in the NSW Supreme Court in an attempt to stop the data from being accessed or released. 'In an effort to further protect affected customers, the airline has today obtained an interim injunction in the NSW Supreme Court to prevent the stolen data from being accessed, viewed, released, used, transmitted or published by anyone, including by any third parties,' a Qantas statement read. 'We want to do all we can to protect our customers' personal information and believe this was an important next course of action.' Qantas Group chief executive officer Vanessa Hudson last week said the airline was informing customers of what data was in the compromised system and providing advice on support services. 'Our absolute focus since the incident has been to understand what data has been compromised for each of the 5.7 million impacted customers and to share this with them as soon as possible,' Ms Hudson said. 'Since the incident, we have put in place a number of additional cybersecurity measures to further protect our customers' data and are continuing to review what happened. 'We remain in constant contact with the National Cyber Security Co-ordinator, Australian Cyber Security Centre and the Australian Federal Police. I would like to thank the various agencies and the federal government for their continued support.' Affected customers are able to call the dedicated support line on 1800 971 541, or 02 8028 0534. 'This service remains available 24/7 and customers have access to specialist identity protection advice and resources through this team,' Qantas said in a statement. Customers have been urged to remain vigilant, particularly with any email, texts and phone calls that purport to be from Qantas, and to not provide online account passwords or any personal or financial information. 'We are aware of increased reports of scammers impersonating Qantas. We recommend customers remain alert for unusual communications claiming to be from Qantas or requesting personal information or passwords,' a Qantas statement read. 'Qantas will never contact customers requesting passwords, booking reference details or sensitive login information.' Additionally, customers were advised to contact Scamwatch if they believed they had been targeted by scammers.
Sky News AU
09-07-2025
- Sky News AU
'All kinds of downstream attacks': Chilling warning after Qantas cyber attack breaches details of almost six million customers
A cyber security expert has warned data stolen in the cyber attack on Qantas could be used for 'all kinds of downstream attacks'. On Wednesday, Qantas confirmed 5.7 million customer records were impacted by the cyber incident, which resulted in 1.3 million addresses and 900,000 phone numbers being accessed. Customers have since started to receive follow-up emails outlining exactly what pieces of their personal details have been accessed. For some customers, the accessed data includes their name, email address and Qantas Frequent Flyer number. For other flyers, the cyberattack accessed their Qantas tier, points balance and status credits. UNSW cyber security expert Dr Hammond Pearce said people should be most wary of scam calls and phishing attacks when someone calls impersonating someone from a reputable company who appears to have your file open with your details. Dr Pearce said the scammers 'gain your trust' before setting you up for a 'downstream attack goal'. The cyber security expert said a 'healthy degree of skepticism' was vital to avoid such breaches and to verify the person on the other end of the line was who they said they were. Dr Pearce even suggested hanging up on a supposed Qantas call and calling back on the Qantas hotline to provide 'a bit more certainty' you were talking to a legitimate company employee. To counteract any cyberattacks or account hacks using passwords, Dr Pearce strongly suggested multi-factor authentication. 'This is something that we would encourage everyone to be using on every service that supports it,' he said. 'In terms of what you can do ... just have a healthy degree of skepticism when people cold call you.' Dr Pearce said Qantas would have an uphill battle in getting to the root of the attack as cyber-attackers had a wide-ranging arsenal of tricks. ' Cyber attackers have a lot of different tools in their arsenal to hide who they are. It can be quite tricky for (Qantas) to work out who's taken the data, where they've put it - has it been leaked?' he said. 'These are all questions that are notoriously difficult to answer. Yeah, they've got some hard work ahead of them.' Dr Pearce said a ransom situation was 'very difficult' as the circumstances indicated the Qantas data had been copied rather than stolen completely. 'The Australian government recommends never paying any kind of ransom for these kinds of situations because at the end of the day, you're only really going to encourage further cyber-criminal activity by doing so,' he said. The national carrier reassured customers that no credit card details, personal financial information or passport details were stolen. Qantas said there continues to be "no impact" to Qantas Frequent Flyer accounts, including PINs, passwords and login details. "The data that was compromised is not enough to gain access to these Frequent Flyer accounts," the airline said. Qantas Group CEO Vanessa Hudson said Qantas has put in place a "number of additional cyber security measures" to further protect customers data following the incident. "We remain in constant contact with the National Cyber Security Coordinator, Australian Cyber Security Centre and the Australian Federal Police," she said earlier on Wednesday. "I would like to thank the various agencies and the federal government for their continued support." Qantas first detected unusual activity on a third-party platform used by an airline contact centre last Monday.
Sky News AU
09-07-2025
- Business
- Sky News AU
'Confirmation of your details impacted': Qantas emails update to millions of Australians affected by cyber attack
Emails from Qantas informing passengers what elements of their personal data were accessed in the recent cyber attack have been sent to millions of Australians. Qantas on Wednesday confirmed 5.7 million customer records were impacted by the cyber incident, which resulted in 1.3 million addresses and 900,000 phone numbers being accessed. Customers have since started to receive follow-up emails outlining exactly what pieces of their personal details have been accessed. The email, titled "confirmation of your details impacted by the cyber incident", was sent on behalf of Qantas Group CEO Vanessa Hudson. "I am writing to provide you with an update on your data that was accessed as part of the recent cyber incident," the email began. Australians will receive slightly different emails based on what specific personal data was accessed. "I know this incident has been concerning and I am deeply sorry for the uncertainty this has caused," Ms Hudson continued. "Our cyber security teams have undertaken an investigation and we can confirm that the following types of your data held on the compromised system was accessed." The email then outlines to the customer what elements of their personal information was accessed, following an investigation by Qantas cyber security teams. For some customers, the accessed data includes their name, email address and Qantas Frequent Flyer number. For other flyers, the cyber attack accessed their Qantas tier, points balance and status credits. Qantas said there is "no evidence that any stolen personal data has been released" since the attack, but specialist cyber security experts will continue to monitor the situation. The national carrier reassured customers that no credit card details, personal financial information or passport details were stolen. Qantas said there continues to be "no impact" to Qantas Frequent Flyer accounts, including PINs, passwords and login details. "The data that was compromised is not enough to gain access to these Frequent Flyer accounts," the airline said. Earlier, the airline said about four million customer records that were impacted were limited to name, email address and Qantas Frequent Flyer details. Of that cohort, at least 1.2 million customers' names and email addresses were taken, while for another 2.8 million, their names, email address and Qantas Frequent Flyer number were stolen. The majority of the latter group also had their tier accessed, while a smaller selection had their points balance and status credits included. Of the remaining 1.7 million customers, 1.1 million had their date of birth taken and 900,000 had phone numbers accessed. The airline said 1.3 million addresses, which included residential and business addresses alongside hotels for misplaced baggage delivery, were taken in the breach. Qantas has urged customers to "remain vigilant to any misuse" of their personal information and be alert to scams. The airline has reminded customers that Qantas would never contact customers requesting passwords, booking reference details or any other sensitive information. Ms Hudson said Qantas has put in place a "number of additional cyber security measures" to further protect customers data following the incident. "We remain in constant contact with the National Cyber Security Coordinator, Australian Cyber Security Centre and the Australian Federal Police," she said earlier on Wednesday. "I would like to thank the various agencies and the federal government for their continued support." Qantas first detected unusual activity on a third-party platform used by an airline contact centre last Monday. Customers who believe they have been targeted by a scam should report it to Scamwatch, while Qantas flyers can contact its customer cyber support line on 1800 971 541 or 02 8028 0534.
