Latest news with #REST
Edmonton Journal
14-05-2025
- General
- Edmonton Journal
Edmonton unveils new disaster intake facility
Article content Last year, 1,800 evacuees from Wood Buffalo and 2,800 from Jasper tested the concept and functionality of the setup. 'We take great pride in supporting not only our own city itself, but obviously the community around us,' Robar said. 'We had great success in this model last year, in our setup, and now we've kind of made this a an ongoing thing for moving this space location permanently for the for the next five years.' The building got its first stress test last week as emergency responders juggled a rare three-alarm fire, a huge grass fire in northwestern Edmonton as well as a number of single-vehicle incidents — all in the same window, said Fire Chief David Lazenby. The REST facility is one part of the city's comprehensive emergency management program. 'Edmonton is prepared,' Lazenby said. 'In these changing times, we're making plans to ensure that should something happen, we're prepared to respond.'
Yahoo
13-05-2025
- Business
- Yahoo
BitLyft AIR Launches Seamless Graylog Integration to Supercharge Cloud Identity Security with True No-Code Response
Allows Security Team to Quickly Review and Inspect Event Definitions and Manage Automation Settings ST. JOHN'S, Mich., May 13, 2025 (GLOBE NEWSWIRE) -- BitLyft, a leading managed detection and response provider (MDR) offering a holistic defense approach, announces the launch of a powerful new integration between BitLyft AIR® and Graylog, delivering unprecedented visibility and automated response capabilities within an existing Security Information and Event Management (SIEM) environment. Graylog is a powerful SIEM solution offering a robust log analytics platform that simplifies the collection, search, analysis, and alerting of all types of machine-generated data. The new Graylog Integration in BitLyft AIR introduces native Graylog Dashboards inside the platform, giving security teams instant access to real-time alert data, enabled and disabled event definitions, and the ability to take immediate action without leaving the BitLyft AIR platform. 'BitLyft AIR is built with a focused belief that automation should be accessible,' says Jason Miller, CEO and Founder of BitLyft. 'Our Graylog integration is the next step in helping security teams eliminate alert fatigue and respond faster where it matters most: in their identity and collaboration platforms.' Map, Monitor, Mitigate — All Without Code Security practitioners can now map Graylog Event Definitions to BitLyft AIR's pre-built Automated Incident Response workflows. This enables instant containment and remediation of user compromises, business email compromises, and more the moment alerts trigger. Unlike traditional platforms that require a working knowledge of REST APIs or scripting, BitLyft AIR delivers a true no-code experience, empowering analysts of all skill levels to deploy effective responses across their environment in seconds. Targeted Remediation for Where Attacks Begin with Users BitLyft AIR offers a deep library of pre-built remediation actions and playbooks tailored specifically for the cloud and identity platforms most often targeted in modern attacks, including: Microsoft 365 Google Workspace Okta Duo Security OneLogin By focusing exclusively on the services that govern user access, email, and identity — the frontline of enterprise security — BitLyft AIR delivers maximum impact with minimal configuration. No Developers Needed. No APIs to Learn. Just Secure Outcomes. Where other incident response tools bog teams down with complex connectors and API calls, BitLyft AIR delivers an enterprise-ready experience that puts response automation directly into the hands of the SOC without any scripting or engineering overhead. With the new Graylog Integration, BitLyft AIR becomes an even more powerful force multiplier — closing the loop between detection and resolution in one streamlined platform. About BitLyft BitLyft enables utilities and corporations to meet regulatory and audit mandates for SOC2 Compliance. The venture's managed detection and response (MDR) services with an Automated Incident Response (AIR) platform can be implemented cost-effectively and quickly. Prioritizing tech-powered yet high-touch cybersecurity solutions creates a holistic defense, giving clients unwavering confidence; BitLyft staff pledge to prioritize and protect every client. For more information, visit For More Information, Contact:Becky BoydMediaFirstCell: (404) 421-8497Becky@ in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
13-05-2025
- Business
- Yahoo
BitLyft AIR Launches Seamless Graylog Integration to Supercharge Cloud Identity Security with True No-Code Response
Allows Security Team to Quickly Review and Inspect Event Definitions and Manage Automation Settings ST. JOHN'S, Mich., May 13, 2025 (GLOBE NEWSWIRE) -- BitLyft, a leading managed detection and response provider (MDR) offering a holistic defense approach, announces the launch of a powerful new integration between BitLyft AIR® and Graylog, delivering unprecedented visibility and automated response capabilities within an existing Security Information and Event Management (SIEM) environment. Graylog is a powerful SIEM solution offering a robust log analytics platform that simplifies the collection, search, analysis, and alerting of all types of machine-generated data. The new Graylog Integration in BitLyft AIR introduces native Graylog Dashboards inside the platform, giving security teams instant access to real-time alert data, enabled and disabled event definitions, and the ability to take immediate action without leaving the BitLyft AIR platform. 'BitLyft AIR is built with a focused belief that automation should be accessible,' says Jason Miller, CEO and Founder of BitLyft. 'Our Graylog integration is the next step in helping security teams eliminate alert fatigue and respond faster where it matters most: in their identity and collaboration platforms.' Map, Monitor, Mitigate — All Without Code Security practitioners can now map Graylog Event Definitions to BitLyft AIR's pre-built Automated Incident Response workflows. This enables instant containment and remediation of user compromises, business email compromises, and more the moment alerts trigger. Unlike traditional platforms that require a working knowledge of REST APIs or scripting, BitLyft AIR delivers a true no-code experience, empowering analysts of all skill levels to deploy effective responses across their environment in seconds. Targeted Remediation for Where Attacks Begin with Users BitLyft AIR offers a deep library of pre-built remediation actions and playbooks tailored specifically for the cloud and identity platforms most often targeted in modern attacks, including: Microsoft 365 Google Workspace Okta Duo Security OneLogin By focusing exclusively on the services that govern user access, email, and identity — the frontline of enterprise security — BitLyft AIR delivers maximum impact with minimal configuration. No Developers Needed. No APIs to Learn. Just Secure Outcomes. Where other incident response tools bog teams down with complex connectors and API calls, BitLyft AIR delivers an enterprise-ready experience that puts response automation directly into the hands of the SOC without any scripting or engineering overhead. With the new Graylog Integration, BitLyft AIR becomes an even more powerful force multiplier — closing the loop between detection and resolution in one streamlined platform. About BitLyft BitLyft enables utilities and corporations to meet regulatory and audit mandates for SOC2 Compliance. The venture's managed detection and response (MDR) services with an Automated Incident Response (AIR) platform can be implemented cost-effectively and quickly. Prioritizing tech-powered yet high-touch cybersecurity solutions creates a holistic defense, giving clients unwavering confidence; BitLyft staff pledge to prioritize and protect every client. For more information, visit For More Information, Contact:Becky BoydMediaFirstCell: (404) 421-8497Becky@ in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Cision Canada
29-04-2025
- Business
- Cision Canada
3CLogic Announces New Voice AI Hub to Streamline Deployment of Virtual Agents
3CLogic Unveils Voice AI Hub to Help Enterprises Reduce Costs and Transform Customer & Employee Interactions ROCKVILLE, Md., April 29, 2025 /CNW/ -- 3CLogic, the leading voice-enablement platform for cloud CRMs and service management solutions, today announced the launch of its Voice AI Hub, a secure, enterprise-grade solution designed to transform how businesses engage with customers and employees through natural, intelligent voice experiences. Built for enterprise scale and complexity, Voice AI Hub enables organizations to design, test, and deploy dynamic AI-powered voice agents that do more than just converse, they act. With seamless integrations, configurable controls, and LLM flexibility, the platform empowers businesses to drive operational efficiency, reduce costs, and deliver faster, smarter service across all voice interactions. "Enterprises need more than AI experimentation. They need AI that delivers measurable business outcomes," states Denis Seynhaeve, CEO of 3CLogic. "Voice AI Hub is a turnkey solution that helps reduce costs by automating everyday interactions while preserving the nuance and personalization customers expect from human conversations." Whether supporting a global service desk or enhancing a contact center, Voice AI Hub gives organizations the tools to unlock scalable automation without compromising brand integrity or data privacy. Key Capabilities Driving Enterprise Value: Build On-Brand, Compliant AI Agents Tailor voice AI agents to match your brand's tone, empathy, and style. With built-in behavioral guardrails, ensure safe, compliant, and consistent experiences at every touchpoint. Automate Real-World Tasks Agents can securely access backend systems via REST APIs and webhooks to retrieve data, initiate workflows, or complete transactions to automate common actions including ticket creation, password reset requests, appointment scheduling, or PTO submissions. Enrich AI with Enterprise Knowledge Feed agents internal FAQs, policy docs, and product data to deliver responses that are accurate, contextual, and brand-aligned, while improving trust and reducing time to resolution. Deploy with Confidence Leverage Voice AI Hub's real-time Playground to simulate interactions before going live. Fine-tune performance and iron out edge cases with ease. Maintain Context with Memory & Delegation Support seamless handoffs between AI agents and live representatives without losing context to ensure continuity and clarity in every interaction. Gain Actionable Insights Leverage built-in sentiment analysis, call summaries, and analytics to monitor performance, understand user sentiment, and continuously improve AI effectiveness. Real-World Use Cases: "Speed, efficiency, and consistency are critical in today's service landscape," explains Denis. "Voice AI Hub enables enterprises to do more with less by achieving faster resolution times, lower operational costs, and better customer experiences, all without a line of code." Examples include: Self-Service Enablement: Empower users to check case statuses, request services, or obtain answers through natural voice conversations without lengthy hold times and frustration. Intelligent Escalation: Automatically route complex issues to live agents with context-aware screen pops and sentiment cues for faster, informed support. Post-Call Automation: Eliminate manual notetaking with automated call transcriptions, summaries, and CRM updates. The Bottom-Line Impact for Enterprises Recent studies suggest that while call complexity has increased, more than 40% of call inquiries remain largely transactional or repetitive 1. Voice AI presents an opportunity to assist enterprise organizations in: Improving the customer or employee experience: utilize Voice AI to quickly interpret and resolve everyday queries faster while improving AHT and CSAT scores. No need to remain on hold for the next available live agent. Reduce operational costs: automate routine voice interactions and deflect non-complex inquiries from live agents, lowering call volumes and reducing the need for costly human resources. Faster deployment of AI agents: easily create, test, and deploy Voice AI agents to deliver experiences on demand and at scale. No coding required. Transforming Enterprise Engagements with AI-Powered Voice 3CLogic's Voice AI Hub marks a significant step forward in enhancing enterprise workflows, providing employees and customers with a frictionless experience while unlocking substantial cost savings. By adopting an intelligent, voice-based approach to service delivery, businesses can mitigate operational expenses related to everyday inquires and improve both the speed and quality of support across the board. The solution will be made generally available this summer. 3CLogic, a ServiceNow-certified and Advanced Platform Build Partner will be showcasing Voice AI Hub live at ServiceNow's upcoming annual conference, Knowledge25. For more information on 3CLogic's Voice AI and Contact Center solutions, please visit About 3CLogic 3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Conversational AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service. For more information, please visit
Channel Post MEA
10-04-2025
- Business
- Channel Post MEA
AppyThings Expands In META
Netherlands headquartered AppyThings is expanding its footprint across the Middle East, Turkey, and Africa (META) region. With a decade-long track record of success and more than 100 global customer references, the company is scaling up operations to meet the rising demand for secure, agile, and cloud-native integration services in one of the world's fastest-growing digital economies. Since entering the META region in early 2024, AppyThings has made significant strides, securing key public and private sector partnerships across industries. It is the first European partner of Apigee and an established Google Cloud Specialization partner for IT integration in the EMEA region. The expansion aligns with the region's increasing reliance on APIs and cloud technologies to accelerate digital transformation and improve service delivery. 'We're bringing 10 years of global success to the META region,' said Shazali Taha, Regional Director – META, AppyThings. 'Our commitment goes beyond technology—we deliver fast, high-quality results tailored to each client's needs, backed by over 3,000 use cases. AppyThings is committed to expanding its investments in the region by combining deep expertise, the latest Google innovations, and local investments in a selection of prominent centers in Riyadh, Dubai, and other cities. This allows us to help organizations securely update their platforms, expand confidently, and thrive in this interconnected world'. AppyThings offers a comprehensive range of services to help businesses navigate digital transformation. The company specializes in securely connecting systems through API management, event streaming (systems that transmit real-time data across different platforms), and cloud-native integration. Using technologies like REST, GraphQL, Python, and Google Cloud, AppyThings helps businesses improve their IT infrastructure. Their solutions are designed to be scalable, secure, and adaptable, ensuring organizations are ready for the future and can efficiently manage growth and change. In a region where digital adoption across industries has reached approximately 75% to 80% (McKinsey & Co), AppyThings is uniquely positioned to help enterprises adapt and thrive. Its mission—Seamless integration on your terms—resonates strongly with META's ambitious digital agendas, from Vision 2030 in Saudi Arabia to The UAE Digital Government Strategy 2025. By leveraging its established global reputation and ISO certifications, AppyThings assures clients of top-tier governance and data security—critical in today's regulatory landscape. Its team of 50+ certified engineers works across the full vertical of cloud integration, including architecture and governance, infrastructure services, managed Kubernetes, advanced API security, and event streaming platforms. As the pace of digital transformation accelerates, AppyThings continues to empower organizations to embrace change, innovate confidently, and build resilient IT architectures that stand the test of time. 0 0
