Latest news with #RTADubai
CairoScene
01-06-2025
- General
- CairoScene
893 AC Bus Shelters Installed Across Dubai Ahead of Summer Heat
The new shelters feature real-time updates, improved accessibility, and round-the-clock cooling. Jun 01, 2025 Dubai's Roads and Transport Authority (RTA) has announced the full rollout of 893 air-conditioned bus shelters across 622 locations throughout the city, offering commuters comfort during the summer months. Designed with accessibility and smart mobility in mind, the new shelters are equipped with digital display screens showing real-time bus arrival and departure times. They also comply with the Dubai Universal Design Code, featuring spaces for wheelchair users and directional signage for the city's bus network. To ensure consistent performance, the RTA carried out extensive morning and evening field visits ahead of launch. The shelters are subject to routine cleaning and sanitization in line with public health guidelines, and are now being monitored by dedicated patrols. Residents are encouraged to provide feedback through the 'Madinati' service on the RTA Dubai app, helping ensure service quality and responsiveness. The project is part of a broader RTA strategy to modernize Dubai's public transport infrastructure and promote sustainable, commuter-friendly mobility year-round.
Dubai Eye
28-05-2025
- Automotive
- Dubai Eye
Online booking mandatory at Dubai vehicle testing centres
Starting June 2, Dubai's Roads and Transport Authority will require vehicle inspections at technical testing centres to be booked in advance using the RTA Dubai app or their website ( The move follows a successful six-month pilot programme at the Tasjeel centres in Al Qusais and Al Barsha, which cut waiting times by nearly half. For those who prefer walk-in visits, 19 centres will offer that option, but it will come with an additional AED 100 service fee. Meanwhile, eight centres will offer inspections only through pre-booked appointments, with no walk-in option available. These include Wasel Arabian Centre & Nad Al Hamar; Shamil Al Adid, Al Muhaisnah and Nad Al Hamar; Al Mumayaz Vehicle Testing Al Mizhar; and Tasjeel Al Tawar and Al Mankhool. The RTA says the changes aim to improve customer experience, reduce congestion and streamline services across 27 testing centres in the emirate. Exemptions from the mandatory booking include Dubai-registered vehicles owned by People of Determination and senior citizens or residents. Tasjeel Hatta centre is also currently exempt from the appointment booking requirement. #RTA has activated the Vehicle Inspection Appointment Booking service on the 'RTA Dubai' app and the website Effective 2nd June 2025, the booking will be mandatory for all vehicle inspections at technical testing centres across #Dubai. For customers who… — RTA (@rta_dubai) May 27, 2025
TAG 91.1
27-05-2025
- Automotive
- TAG 91.1
Online booking mandatory at Dubai vehicle testing centres
Starting June 2, Dubai's Roads and Transport Authority will require vehicle inspections at technical testing centres to be booked in advance using the RTA Dubai app or their website ( The move follows a successful six-month pilot programme at the Tasjeel centres in Al Qusais and Al Barsha, which cut waiting times by nearly half. For those who prefer walk-in visits, 19 centres will offer that option, but it will come with an additional AED 100 service fee. Meanwhile, eight centres will offer inspections only through pre-booked appointments, with no walk-in option available. These include Wasel Arabian Centre & Nad Al Hamar; Shamil Al Adid, Al Muhaisnah and Nad Al Hamar; Al Mumayaz Vehicle Testing Al Mizhar; and Tasjeel Al Tawar and Al Mankhool. The RTA says the changes aim to improve customer experience, reduce congestion and streamline services across 27 testing centres in the emirate. Exemptions from the mandatory booking include Dubai-registered vehicles owned by People of Determination and senior citizens or residents. Tasjeel Hatta centre is also currently exempt from the appointment booking requirement. #RTA has activated the Vehicle Inspection Appointment Booking service on the 'RTA Dubai' app and the website Effective 2nd June 2025, the booking will be mandatory for all vehicle inspections at technical testing centres across #Dubai. For customers who… — RTA (@rta_dubai) May 27, 2025
TECHx
05-05-2025
- Business
- TECHx
RTA Dubai Sees 16% Rise in Digital Revenue in 2024
Home » Smart Sectors » Mobility » RTA Dubai Sees 16% Rise in Digital Revenue in 2024 RTA Dubai has recorded a 16% growth in digital revenues in 2024, reaching AED 4.427 billion compared to the previous year. This growth reflects the increasing adoption of digital channels and services offered by the Roads and Transport Authority. The total number of transactions across all digital platforms reached 679.6 million. Among these, 13.4 million transactions were made through RTA's smart applications. Downloads of these apps grew by 18% year-on-year, reaching 3.742 million. In parallel, the number of registered users increased by 27.5% to 1.94 million. Parking tickets issued via smart applications reached 29.973 million, which is a 24% increase. These statistics indicate a growing preference for digital solutions in transport-related services in Dubai. Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of RTA, expressed satisfaction with the growth. He emphasized that digital services enhance Dubai's digital quality of life and contribute to the city's transformation into a global smart city. Customer satisfaction across RTA's digital channels has reached 96%. Al Tayer noted that the RTA is focused on adopting artificial intelligence (AI) to improve service delivery, develop new solutions, and increase happiness among residents and visitors. He said the Authority is moving forward with AI integration across traffic management, data analysis, and autonomous mobility. Moreover, RTA Dubai collaborates with private sector partners to meet the evolving needs of users. The goal is to make Dubai a global hub for innovation and sustainability. To support this vision, RTA launched over 33 services on its unified app. These services follow the 360 Services Policy and include features like storing driver and vehicle licences using the Samsung portfolio. This is the first implementation of its kind in the GCC. The S'hail app also underwent major enhancements, including nine updates. As a result, downloads increased by 12.8%, and transactions rose by 39%, totaling 46 million. RTA has upgraded its website with features that include: Renting metro and tram station spaces with 360-degree views Activating nol card services and processing online payments at Customer Happiness Centres These updates contributed to a 12.5% increase in website transaction volume. RTA also introduced a new version of Mahboub, its virtual assistant. Powered by generative AI, Mahboub now delivers 100% of responses in Arabic and English. A unified login feature across smart apps and Mahboub has also been activated. In support of Dubai's Cashless Strategy, RTA installed five smart kiosks at key locations. These kiosks support card-only payments. Fifteen services were launched on the Dubai Now app, covering driver and vehicle licensing. These services achieved full compliance with the 360 Services Policy. The Madinati service was transformed into an integrated digital city platform using AI. It works in coordination with Dubai Municipality, analyzing images, detecting issues, identifying responsible entities, and generating service descriptions. RTA has already developed 46 individual services on Dubai Now, which is 50% of the planned total. The remaining services are scheduled for launch within the year. Additionally, RTA integrated its services with insurance providers and the Central Bank to simplify vehicle sales and registration. Integration with Dubai Ports further enhances registration and export processes. These efforts show RTA Dubai's ongoing commitment to smart transformation and innovation. The authority continues to lead in the use of digital tools that improve efficiency, customer experience, and global competitiveness.
Gulf Business
29-03-2025
- Gulf Business
Eid Al Fitr 2025 declared: Dubai Metro timings, free parking details
Image: RTA Dubai's Roads and Transport Authority (RTA) has outlined the working hours for its services during the Regular working hours will resume on Thursday, April 3. The affected services include customer centres, parking zones, public transportation, marine services, and vehicle testing centres. During the Eid Al Fitr holiday, vehicle testing centres will remain closed from 1 to 3 Shawwal (March 31 -April 2), with operations resuming on 4 Shawwal (April 3). Similarly, Customer Happiness Centres will be closed during the same period. However, Smart Customer Happiness Centres located in Umm Ramool, Deira, Al Barsha, Al Kifaf, and at the RTA Headquarters will remain open 24/7. Metro and Tram services during Eid The Dubai Saturday, March 29: 5am to 1am (next day) Sunday, March 30: 8am to 1am (next day) Monday to Wednesday, March 31 to April 2: 5am to 1am (next day) Meanwhile, Dubai Tram services will run from Saturday to Monday, March 29 to 31 , from 6am to 1am. On Sunday, March 30, the service will begin at 9am and continue until 1am (next day). Public buses and marine transport The Dubai Bus and Hatta Bus services, as well as marine transport options — including the Water Taxi, Dubai Ferry, and traditional Abra services — will operate with updated schedules during the holiday. For the most up-to-date information on service timings, commuters are advised to check the S'hail app or visit the official RTA Free parking in Dubai During the Eid Al Fitr holiday, all public parking will be free of charge from 1 to 3 Shawwal (March 31 -April 2), with the exception of multi-level parking terminals. Paid parking will resume on April 3. Read:
