Latest news with #RadissonRewards
Tourism Breaking News
15-07-2025
- Business
- Tourism Breaking News
Izzatbek Mambetov steps in at 25hours Hotel One Central
Post Views: 17 25hours Hotel One Central is delighted to announce the appointment of Izzatbek Mambetov as Front Office Manager. With a decade of hospitality experience and a proven track record in guest satisfaction and operational excellence, Izzat steps into his new role ready to elevate the guest arrival experience at one of Dubai's most creatively charged destinations. Izzat joins the team from Radisson Blu Hotel Dubai Media City, where he held dual leadership roles as Rooms Division Manager and previously Front of House Manager. Over his four-year tenure, he drove substantial improvements across guest satisfaction metrics, introduced new onboarding and feedback programs, led system migrations, and helped push the property to regional performance highs — including increased Radisson Rewards enrolment and a leap in online reputation scores. His leadership was integral to the successful rollout of new systems such as EMMA and Fiori PMS, as well as initiatives that boosted F&B upselling revenue and public review scores on and TripAdvisor. Originally from Uzbekistan, Izzat holds a Diploma in International Hospitality Management from the London School of Business & Finance in Singapore, where he also trained with Accor Hotels. He is fluent in English, Uzbek, and Russian, and is known for his attention to detail, solution-focused mindset, and people-first approach. Izzat is the newest addition to our tribe, and we have great expectations for him as he leads the Front Office team,' said Evita Chidiac, Director of Rooms, 25hours Hotel One Central. 'He brings a passion for genuine hospitality and a strong commitment to excellence. His dedication to delivering outstanding guest service will ensure every guest feels valued, welcomed, and truly cared for.' In his role as Front Office Manager, Izzat will oversee all guest-facing operations, champion a high-performance team culture, and help reinforce 25hours Hotel One Central as one of the city's most welcoming – and surprising – places to check in and switch off.
Syyaha
11-06-2025
- Business
- Syyaha
Leading the Business of Hospitality
A conversation with Talha Iqbal, Director of Sales & Marketing at Radisson Blu Riyadh Convention & Exhibition Center In a city that's rapidly becoming a global hub for conferences, commerce, and innovation, Radisson Blu Riyadh Convention & Exhibition Center stands out as a business hotel built for the modern traveler. At the helm of its commercial strategy is Talha Iqbal, award-winning and seasoned sales leader who combines sharp market intuition with a deeply personal approach to client relationships. From tailoring solutions for top industries to positioning the hotel as the go-to for large-scale events and long-stay corporate guests, Talha shares how Radisson Blu RICEC stays ahead in Riyadh's competitive hospitality landscape — and why service, location, and trust are his ultimate differentiators. What types of corporate clients and industries do you primarily target, and how do you tailor your sales approach to meet their specific needs? We primarily target corporate clients in technology, finance, healthcare, and energy sectors, alongside government and Defense entities. Our sales approach is customized through direct engagement, offering tailored packages that include flexible meeting spaces, premium accommodations, and exclusive business lounge access to meet their unique operational and networking needs. Given the hotel's proximity to the Riyadh International Convention & Exhibition Center, how do you capitalize on large-scale events to drive group bookings and long-stay business? Our prime location, just a one-minute walk from the Riyadh International Convention & Exhibition Center, allows us to offer unmatched convenience for event attendees. We drive group bookings and long-stay business by providing extra ordinary services, seamless event coordination, and amenities like high-speed Wi-Fi and state-of-the-art health club facilities, ensuring we're the top choice for Exhibitors and visitors. How do you work with long-term corporate accounts or government entities to build sustained relationships and repeat business? We foster sustained relationships with corporate accounts and government entities through personalized account management, offering bespoke contracts with preferential rates and priority booking options. Regular follow-ups, dedicated support teams (Pro-active & Re-Active), and exclusive Radisson Rewards benefits ensure repeat business by prioritizing client satisfaction and trust. With Riyadh's hotel landscape growing increasingly competitive, what strategies help Radisson Blu RICEC stand out in the business travel and MICE segments? Radisson Blu RICEC stands out through its 'Yes I Can!' service philosophy, delivering exceptional hospitality. Our 7 versatile meeting rooms, including the Najd Hall for up to 350 guests, and proximity to RICEC make us a preferred choice for MICE business. Sustainable practices and modern amenities like an indoor pool and business lounge further differentiate us in the competitive market. On the marketing front, how are you showcasing the hotel's strengths — from meeting facilities to its strategic location — to attract both regional and international clientele? Our marketing leverages digital platforms, showcasing our state-of-the-art meeting facilities, strategic location near RICEC and the Riyadh Metro, and luxurious amenities through targeted campaigns on social media and travel platforms. We also engage regional and international clientele via partnerships with event organizers and Radisson's global accounts managers, highlighting our ability to host seamless, memorable events and guest stays.
