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Time of India
4 hours ago
- Automotive
- Time of India
Insurance firm directed to pay 11L for unfair trade practice in settling claim
Raipur: The Chhattisgarh state consumer disputes redressal commission directed an insurance firm backed by a public-sector bank to pay Rs 11,16,801 to a Raipur-based firm for deficiency in service and unfair trade practice in settling a vehicle insurance claim. The commission also awarded Rs 50,000 for mental agony and Rs 5,000 towards litigation costs. The order, passed by President Justice Gautam Chourdiya and Member Pramod Kumar Varma, set aside an earlier ruling by the District Consumer Disputes Redressal Commission, Raipur, which dismissed the complaint as premature. The commission noted that keeping the claim pending for an extended period, especially after the damaged vehicle was handed over as per the insurer's instructions, amounted to deficiency in service and unfair trade practice. "After accepting the surveyor's assessment, instructing disposal of the damaged vehicle, and its actual disposal, it was improper for the insurer to raise further objections. Keeping the claim pending despite receiving the wreck value amounts to deficiency in service and unfair trade practice. The insurer is liable to pay the remaining Rs 11,16,801, along with compensation for mental agony and litigation costs. The district commission erred in holding the claim premature, making its order unsustainable and liable to be set aside," remarked the consumer commission on the case. The firm's car, insured with the insurance firm, met with an accident on Nov 8, 2019. The insurance company assessed the loss at Rs 11,16,801 and instructed the complainant to hand over the damaged vehicle to a salvage buyer, who paid Rs 13,30,000. The firm alleged that despite these actions and assurances of payment, the remaining amount of Rs 11,16,801 was not disbursed. A complaint was filed before the district commission seeking the balance amount and compensation. The insurance firm, in its defence, said that the claim was pending as the complainant did not provide clarifications and relevant documents regarding the incident. The state commission, however, observed that the insurer already acted upon the surveyor's settlement recommendation and instructed the disposal of the vehicle's wreckage. The commission noted that after proceeding towards settlement and the disposal of the wreckage, it was improper for the insurer to raise further objections. The insurance company has been directed to pay the remaining assessed loss of Rs 11,16,801 with 6% annual simple interest from the date of filing the complaint until realisation, along with the compensation and litigation costs.


Time of India
3 days ago
- Automotive
- Time of India
State consumer commission directs SBI insurance to pay Rs 11.16 lakh over delayed claim settlement
State consumer commission directs SBI insurance to pay Rs 11.16 lakh over delayed claim settlement (Photo: ANI) RAIPUR: The Chhattisgarh State Consumer Disputes Redressal Commission has directed SBI General Insurance Company Limited to pay Rs 11,16,801 to a Raipur-based firm for deficiency in service and unfair trade practice in settling a vehicle insurance claim. The commission also awarded Rs 50,000 for mental agony and Rs 5,000 towards litigation costs. The order, passed by President Justice Gautam Chourdiya and Member Pramod Kumar Varma, set aside an earlier ruling by the District Consumer Disputes Redressal Commission, Raipur, which had dismissed the complaint as premature. The commission noted that keeping the claim pending for an extended period, especially after the damaged vehicle was handed over as per the insurer's instructions, amounted to deficiency in service and unfair trade practice. "After accepting the surveyor's assessment, instructing disposal of the damaged vehicle, and its actual disposal, it was improper for the insurer to raise further objections. Keeping the claim pending despite receiving the wreck value amounts to deficiency in service and unfair trade practice. The insurer is liable to pay the remaining Rs 11,16,801, along with compensation for mental agony and litigation costs. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like เทรดทองCFDs ด้วยค่าสเปรดที่ต่ำที่สุด IC Markets สมัคร Undo The District Commission erred in holding the claim premature, making its order unsustainable and liable to be set aside," remarked the Consumer Commission. The firm's car, insured with SBI General Insurance, met with an accident on November 8, 2019. The insurance company assessed the loss at Rs 11,16,801 and instructed the complainant to hand over the damaged vehicle to a salvage buyer, who paid Rs 13,30,000. The firm alleged that despite these actions and assurances of payment, the remaining amount of Rs 11,16,801 was not disbursed. A complaint was filed before the District Commission seeking the balance amount and compensation. SBI General Insurance, in its defence, stated that the claim was pending as the complainant had not provided clarifications and relevant documents regarding the incident. The State Commission, however, observed that the insurer had already acted upon the surveyor's settlement recommendation and instructed the disposal of the vehicle's wreckage. The commission noted that after proceeding towards settlement and the disposal of the wreckage, it was improper for the insurer to raise further objections. The insurance company has been directed to pay the remaining assessed loss of Rs 11,16,801 with 6% annual simple interest from the date of filing the complaint until realisation, along with the compensation and litigation costs. Get the latest lifestyle updates on Times of India, along with Eid wishes , messages , and quotes !


Hindustan Times
27-05-2025
- Hindustan Times
ED nabs man for smuggling red sanders worth ₹68 crore to Dubai
MUMBAI: The Enforcement Directorate (ED) has arrested Abdul Jaffer, the alleged mastermind of an inter-state syndicate involved in large-scale smuggling of red sanders wood to overseas markets. Jaffer, who had been absconding for four years while evading multiple ED summons, was apprehended from Chennai during search operations conducted by the agency's Nagpur unit as part of a money-laundering investigation. According to ED officials, Jaffer is accused of illegally exporting 13 consignments of Red Sanders wood—valued at approximately ₹68 crore in grey markets—to Dubai over the past few years. The smuggling operation reportedly involved misdeclaring the cargo to Customs authorities. In one instance, sponge iron declared for export by a Raipur-based company was allegedly swapped with Red Sanders logs using Jaffer's network and influence. Red sanders, or red sandalwood, is a protected species under the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES). Its export is prohibited under the Customs Act, 1962, and restricted under India's Foreign Trade Policy. The rare wood is prized internationally for its use in high-end furniture, traditional medicine, and cosmetics. ED officials said Jaffer's syndicate operated by concealing Red Sanders inside containers of legitimate goods being exported by reputed firms, thereby evading detection. 'He is suspected to be a habitual offender, with his name cropping up in several past smuggling cases investigated by the Directorate of Revenue Intelligence (DRI),' an ED source said. Thursday's search operations in Chennai also led to the seizure of incriminating documents and evidence suggesting that proceeds from the smuggling were laundered to acquire land, flats, commercial properties, and luxury vehicles worth several crores. The ED's probe stems from an earlier case registered by DRI's Nagpur unit, which had filed a chargesheet against Jaffer under Section 135 of the Customs Act for evasion and illicit export of prohibited goods. Following his arrest, Jaffer was brought to Nagpur and produced before a special court on Saturday, which remanded him to ED custody till Wednesday. In a parallel case, DRI's Mumbai unit last year seized six tonnes of Red Sanders at Nhava Sheva port. The consignment, also destined for illegal export, had been concealed beneath cargo declared as granite marble slabs and cement bricks—pointing to a recurring modus operandi. Officials said the latest arrest marks a significant breakthrough in curbing the illegal trade of Red Sanders, which has emerged as a lucrative black-market commodity with strong international demand despite stringent regulations.


Indian Express
26-05-2025
- Indian Express
ED arrests red sanders smuggler Abdul Jaffer from Chennai
The Enforcement Directorate (ED) has arrested Abdul Jaffer, a key accused in a Red Sanders smuggling racket, during search operations conducted at two premises in Chennai on May 22. Jaffer, who was allegedly on the run for four years despite repeated summons, was traced and taken into custody, the ED SAID on Monday. According to ED officials, Jaffer is suspected to be the central figure in a smuggling syndicate that illegally exported red sanders (a protected wood species whose export is prohibited under India's Foreign Trade Policy) to Dubai. The method involved replacing the declared export items, such as sponge iron, with red sanders during transit. The sponge iron consignments were officially being exported by a Raipur-based entity. Jaffer was brought to Nagpur by the ED's Nagpur sub-zonal office on a transit remand, issued by a Chennai court, and produced before a special court in Nagpur dealing with money-laundering cases on May 24. The court has granted ED custody of the accused till May 28. The investigation was initiated following a prosecution complaint filed by the Directorate of Revenue Intelligence (DRI), Nagpur, under Section 135 of the Customs Act, 1962. ED's findings suggest that Jaffer was involved in at least 13 such consignments, with the total value of smuggled red sanders estimated to be around Rs 68 crore, which excludes one consignment intercepted and seized by DRI when it was being attempted to be smuggled. The ED said Jaffer's name had also come up in other red sanders smuggling cases investigated by various DRI units, indicating he may be a habitual offender. During the Chennai raids, the ED seized several properties allegedly acquired using proceeds of the smuggling operation. These include land parcels, buildings, flats, luxury vehicles, and documents described as incriminating. The anti-money laundering agency is now trying to obtain details about Jaffer's syndicate members, his associates, and more about his nexus with government and non-government individuals, said sources in the ED.


Hans India
26-05-2025
- Hans India
Chennai raid: ED nabs smuggler for shipping sandalwood to Dubai
In a crackdown against smuggling of Red Sanders to Dubai, the Enforcement Directorate (ED) arrested a smuggler from Chennai after searching two premises in connection with illegal shipping of the banned wood worth Rs 68 crore, an official said on Monday. Abdul Jaffer, on the run for the past four years and not appearing in court despite summons in deliberate disregard of the judicial proceedings, was arrested by ED's Nagpur Sub-Zonal Office, the official said. The search operations were carried out in Chennai on May 22 to unearth illegal activities of a syndicate involved in large-scale smuggling of Red Sanders to Dubai by way of replacing the declared sponge iron in containers with Red Sanders. The search operations unravelled several properties in the form of land, buildings, flats and high-end vehicles acquired by the accused out of the proceeds of crime, which runs into crores of rupees, including other incriminating materials, said the official. After his arrest, Jaffer was brought to Nagpur by ED investigators under a Transit Remand issued by the Jurisdiction Court at Chennai. In Nagpur on Saturday, he was produced before the Special Court (PMLA), which sent him to ED custody till May 28, said a statement. The ED initiated an investigation based on a Prosecution Complaint filed by the Directorate of Revenue Intelligence, Nagpur, under Section 135 of the Customs Act, 1962, against Jaffer and others. The ED said investigation revealed that Jaffer had smuggled out as many as 13 consignments of Red Sanders to Dubai by replacing sponge iron, which was being exported by a Raipur-based entity. The value of total smuggled Red Sanders is Rs 68 crore, excluding a consignment intercepted and seized by the DRI, the official said. The ED said Jaffer's name had figured in several other smuggling cases of Red Sanders, which were investigated by other units of DRI.