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Air passenger complaints in India soar in first half of 2025, nearly matching 2024's full-year total
Air passenger complaints in India soar in first half of 2025, nearly matching 2024's full-year total

First Post

time13 hours ago

  • Politics
  • First Post

Air passenger complaints in India soar in first half of 2025, nearly matching 2024's full-year total

Directorate General of Civil Aviation (DGCA) has recorded a staggering number of complaints in the first half of 2025, reaching nearly 98 per cent of the total complaints filed throughout the entire year of 2024. read more The Indian aviation sector is facing heightened scrutiny as passenger complaints and technical aircraft issues continue to mount. According to data shared by Civil Aviation Minister Rammohan Naidu in a parliamentary session on Monday, the Directorate General of Civil Aviation (DGCA) has recorded a staggering number of complaints in the first half of 2025, reaching nearly 98 per cent of the total complaints filed throughout the entire year of 2024. In a written response to a query raised by MP Mukul Balkrishna Wasnik, Naidu revealed that 3,925 passenger complaints were lodged with the DGCA from January to June 2025. STORY CONTINUES BELOW THIS AD This figure is alarmingly close to the 4,016 complaints recorded for the whole of 2024. For context, the DGCA had received 5,513 complaints in 2023, 3,783 in 2022, and 4,131 in 2021, indicating a persistent issue in addressing passenger grievances. Technical defects in aircraft Beyond passenger dissatisfaction, technical defects in aircraft have also emerged as a significant concern. Naidu's reply highlighted that, as of June 2025, 183 technical defects were reported, accounting for 43 per cent of the 421 defects recorded in 2024. In comparison, 448 defects were reported in 2023, 528 in 2022, and 514 in 2021. Over the past five years, up to June 2025, a total of 2,094 investigations have been conducted into serious defects or snags reported in aircraft. Naidu stressed that all aircraft operators are required to have systems in place to ensure that defects—whether identified by flight crews or maintenance teams—are documented and investigated promptly. 'All defects which are serious in nature are intimated immediately to DGCA,' he stated, underscoring the regulatory oversight in place. The minister's remarks come in the wake of a tragic Air India crash in Ahmedabad that claimed 260 lives, amplifying concerns about aviation safety. Addressing the steps taken to bolster safety, Naidu noted, 'DGCA has comprehensive and structured civil aviation regulations for safe operation of aircraft and its maintenance. These regulations are continuously updated and aligned with the International Civil Aviation Organisation (ICAO)/European Union Aviation Safety Agency (EASA) standards. Post-accident, DGCA enhanced the check and inspection of the critical component of safety assurance in order to identify and rectify immediate systemic issues.' STORY CONTINUES BELOW THIS AD

Air passenger grievances surge this year, close to 2024 levels in just 6 months
Air passenger grievances surge this year, close to 2024 levels in just 6 months

Hindustan Times

timea day ago

  • Politics
  • Hindustan Times

Air passenger grievances surge this year, close to 2024 levels in just 6 months

New Delhi: The number of passenger complaints filed with the civil aviation regulator— the Directorate General of Civil Aviation (DGCA)— in 2025 has reached nearly 98% of the total complaints recorded in all of 2024. As of June this year, the number of technical defects reported has already reached 43% of the total recorded in 2024. (Representational image) As of June 2025, 3,925 complaints have been registered, compared to 4,016 in the entire year of 2024, civil aviation minister Rammohan Naidu told parliament on Monday. In a written reply to a query raised by member of Parliament (MP) Mukul Balkrishna Wasnik, Naidu, sharing a year-wise data of complaints received by DGCA since 2021-22, stated that a total of 3,925 complaints were filed in 2025 (up to June), compared to 4,016 in 2024 and 5,513 in 2023. The number stood at 4,131 in 2021 and 3,783 in 2022. The reply also included the number of technical defects in aircraft in the same period indicating that, as of June this year, the number of technical defects reported has already reached 43% of the total recorded in 2024. As per the data, 183 defects have been reported this year up to June, compared to 421 in 2024 and 448 in 2023. The number of reported defects was 514 in 2021 and 528 in 2022. The written reply also stated that a total of 2,094 investigations have been carried out against serious defects or snags reported during the last five years (up to June 2025). Naidu stated that all aircraft operators have a system in their organisation to ensure that all defects, minor or others, whether reported by flight crew or observed by maintenance crew are recorded and investigated for taking appropriate rectification action. All defects which are serious in nature are intimated immediately by all operators to DGCA. Stating the steps taken by the government to strengthen safety in light of the recent Air India tragedy that killed 260 people in Ahmedabad after the B787 crashed moments after take-off, Naidu's reply said, 'DGCA has comprehensive and structured civil aviation regulations for safe operation of aircraft and its maintenance. These regulations are continuously updated and aligned with the International Civil Aviation Organisation (ICAO)/European Union Aviation Safety Agency (EASA) standards. Post-accident, DGCA enhanced the check and inspection of the critical component of safety assurance in order to identify and rectify immediate systemic issues.'

We'll need 217 acres of TN land to expand Puducherry airport: Centre
We'll need 217 acres of TN land to expand Puducherry airport: Centre

New Indian Express

time5 days ago

  • Business
  • New Indian Express

We'll need 217 acres of TN land to expand Puducherry airport: Centre

PUDUCHERRY: The Airports Authority of India (AAI) has prepared a comprehensive master plan for the expansion of Puducherry Airport, paving the way for the operation of larger aircraft, including the Airbus A-320, Union Minister for Civil Aviation, Rammohan Naidu, said in reply to a question raised by Puducherry Lok Sabha member V Vaithilingam. The plan includes extending the runway to 2,300 metres in length and 45 metres in width to handle larger flights, he said. As per the proposal, a total of 402 acres of additional land will be required for the expansion. Of this, 217 acres fall under the jurisdiction of Tamil Nadu, while the remaining 185 acres are located within Puducherry. The Master Plan has already been shared with the Government of Puducherry for further implementation. The runway alignment is being altered by a rotation of around 20 degrees in the master plan. This would facilitate the expansion of the present runway 1500 x 30 metres (which is capable of handling smaller aircrafts only) to get a total runway of 2,300x45 metres (suitable for operations of Airbus 321 and similar type of aircrafts). The reorientation would not require huge earth filling as required in the previous master plan and would save cost and prevent environmental issues, government sources said. Currently, Puducherry Airport offers flight services to only two destinations—Hyderabad and Bangalore. Following the repeal of the Air Corporation Act in March 1994, airlines now enjoy full freedom to expand operations, said the minister, answering another question on whether flights would be operated from Puducherry to Kochi and Shirdi. AAI is in the process of engaging a consultant for preparing a land plan schedule, which will be shared with the centre and UT for land acquisition.

AI171 crash: Centre issued nine notices to Air India for safety violations in six months; investigation under way
AI171 crash: Centre issued nine notices to Air India for safety violations in six months; investigation under way

Time of India

time21-07-2025

  • General
  • Time of India

AI171 crash: Centre issued nine notices to Air India for safety violations in six months; investigation under way

Air India 171 crash NEW DELHI: Over the last six months, Air India has received nine show cause notices linked to five different safety violations, according to minister of state for civil aviation Murlidhar Mohol in the Rajya Sabha. Enforcement action has been completed in one case, while investigations continue into others. A major focus of concern is the tragic crash of Air India Flight AI171 on June 12, 2025. The flight, a Boeing 787-8 Dreamliner en route to London Gatwick, crashed shortly after takeoff from Ahmedabad, killing 260 people. The aircraft went down into a medical hostel complex near the airport, leaving just one survivor out of the 241 people on board. The director general of the Aircraft Accident Investigation Bureau (AAIB) has ordered a formal investigation under Rule 11 of the Aircraft (Investigation of Accidents & Incidents) Rules, 2017. A preliminary report, published after a month of the incident, outlines initial findings, including mid-air engine failure, cockpit confusion, and failed recovery attempts within seconds of takeoff. — ANI (@ANI) Union civil aviation minister Rammohan Naidu addressed the issue on the first day of the Parliament's Monsoon Session, reaffirming the government's commitment to a thorough probe. Despite the incident, MoS Mohol mentioned that no adverse reliability trends have been found in recent reports related to the crashed aircraft. The full investigation is ongoing to determine the root causes and contributory factors behind the deadly crash.

Air India Crash Investigation  Aviation Minister Ram Mohan Naidu Slams Western Media
Air India Crash Investigation  Aviation Minister Ram Mohan Naidu Slams Western Media

News18

time20-07-2025

  • Politics
  • News18

Air India Crash Investigation Aviation Minister Ram Mohan Naidu Slams Western Media

Air India Crash Investigation | Aviation Minister Ram Mohan Naidu Slams Western Media | News18 Last Updated:July 20, 2025, 16:22 IST India Videos Civil Aviation Minister Rammohan Naidu urges caution over speculation regarding the Air India crash in Ahmedabad, emphasizing the need to await the final report from the AAIB. Meanwhile, MNS escalates the language row in Maharashtra with provocative posters demanding Marathi proficiency. n18oc_india News18 Mobile App -

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