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SAIB Uses Pure Storage Platform To Enhance Customer Experience
SAIB Uses Pure Storage Platform To Enhance Customer Experience

Channel Post MEA

time23-05-2025

  • Business
  • Channel Post MEA

SAIB Uses Pure Storage Platform To Enhance Customer Experience

Pure Storage has announced that Saudi Investment Bank (SAIB) has modernized its IT infrastructure and enhanced customer experience using the Pure Storage Platform. As one of the Kingdom's oldest banks, The Saudi Investment Bank (SAIB) serves retail and corporate customers, processing millions of transactions per day. To ensure the seamless performance and availability of critical services such as ATM withdrawals, mobile payments, loan applications and more, the bank needed infrastructure that could deliver high-performance, support resource intensive applications, and mitigate downtime. SAIB was eager to enhance customer service, seamlessly run seasonal activities for customers, and strengthen its cybersecurity posture through advanced data analytics. However, its legacy storage infrastructure was showing signs of degradation and not equipped to support these ambitions, making future-proofing initiatives challenging. To unlock new opportunities and drive innovation, SAIB's IT team turned to Pure Storage. To future-proof its storage infrastructure, boost innovation and improve customer experience, SAIB implemented the Pure Storage Platform. The benefits are far reaching and include: Enhanced Customer Experiences: SAIB has seen the read/write latency of its storage reduced from 1 milliseconds to just 0.2 milliseconds. This 80% reduction has boosted application performance – enhancing everything from customer experiences on the bank's mobile app and mobile payments, to the speed at which employees can respond to requests. Moreover, as the new system effortlessly handles seasonal spikes, the bank can confidently run engagement boosting campaigns during peak periods such as Ramadan, better positioning it to create tailored campaigns benefitting customers. SAIB has seen the read/write latency of its storage reduced from 1 milliseconds to just 0.2 milliseconds. This 80% reduction has boosted application performance – enhancing everything from customer experiences on the bank's mobile app and mobile payments, to the speed at which employees can respond to requests. Moreover, as the new system effortlessly handles seasonal spikes, the bank can confidently run engagement boosting campaigns during peak periods such as Ramadan, better positioning it to create tailored campaigns benefitting customers. Seamless Migrations: SAIB migrated over 2,500 email accounts without any impact to users. This was also the case for the bank's ERP system, online portal, mobile banking application and other critical services. Coupled with Pure Storage's non-disruptive upgrades, this helps the bank ensure its services are always accessible to customers, and available to meet their banking requirements. SAIB migrated over 2,500 email accounts without any impact to users. This was also the case for the bank's ERP system, online portal, mobile banking application and other critical services. Coupled with Pure Storage's non-disruptive upgrades, this helps the bank ensure its services are always accessible to customers, and available to meet their banking requirements. Ability to Innovate: By enabling the bank to implement the Cloudera data platform, Pure Storage has empowered SAIB to make better data-driven decisions for its business, including faster analysis to enable better data protection. By enabling the bank to implement the Cloudera data platform, Pure Storage has empowered SAIB to make better data-driven decisions for its business, including faster analysis to enable better data protection. Cyber security preparedness: SAIB has now implemented several resource-intensive workloads such as Splunk SmartStore which enables the bank to process and analyse large volumes of data quickly, crucial for detecting and responding to cyber threats. Pure Storage Safemode Snapshots are immutable, and provide reassurance that in the event of an issue, data will be quickly restored. This also supports the bank with data protection regulation compliance. 'The support we've received from Pure Storage really makes a difference in how smoothly our operations run. Its dedicated service has made us feel really confident about our operations and ability to serve our customers. We can now confidently innovate, delivering on our vision of being the trusted bank for our clients.' – Ahmed Megdad, Senior Vice President of IT Operations, SAIB. 'We're delighted to support The Saudi Investment Bank with its focus on delivering hte best possible services to its clients. By providing a modern, high-performance storage solution, we're helping the bank innovate, strengthen its security posture, and ensure its services remain available without disruption.' – Omar Akar, VP, METCA, Pure Storage. 0 0

Pure Storage supports The Saudi Investment Bank to advance trust and innovation
Pure Storage supports The Saudi Investment Bank to advance trust and innovation

Zawya

time22-05-2025

  • Business
  • Zawya

Pure Storage supports The Saudi Investment Bank to advance trust and innovation

Riyadh, Saudi Arabia – Pure Storage® (NYSE: PSTG), the IT pioneer that delivers the world's most advanced data storage technologies and services, today announced that The Saudi Investment Bank (SAIB), a leading wholesale, retail and commercial bank in Saudi Arabia, has modernized its IT infrastructure and enhanced customer experience using the Pure Storage Platform. Customer Challenge: As one of the Kingdom's oldest banks, The Saudi Investment Bank (SAIB) serves retail and corporate customers, processing millions of transactions per day. To ensure the seamless performance and availability of critical services such as ATM withdrawals, mobile payments, loan applications and more, the bank needed infrastructure that could deliver high-performance, support resource intensive applications, and mitigate downtime. SAIB was eager to enhance customer service, seamlessly run seasonal activities for customers, and strengthen its cybersecurity posture through advanced data analytics. However, its legacy storage infrastructure was showing signs of degradation and not equipped to support these ambitions, making future-proofing initiatives challenging. To unlock new opportunities and drive innovation, SAIB's IT team turned to Pure Storage. Customer Impact: To future-proof its storage infrastructure, boost innovation and improve customer experience, SAIB implemented the Pure Storage Platform. The benefits are far reaching and include: Enhanced Customer Experiences: SAIB has seen the read/write latency of its storage reduced from 1 milliseconds to just 0.2 milliseconds. This 80% reduction has boosted application performance – enhancing everything from customer experiences on the bank's mobile app and mobile payments, to the speed at which employees can respond to requests. Moreover, as the new system effortlessly handles seasonal spikes, the bank can confidently run engagement boosting campaigns during peak periods such as Ramadan, better positioning it to create tailored campaigns benefitting customers. Seamless Migrations: SAIB migrated over 2,500 email accounts without any impact to users. This was also the case for the bank's ERP system, online portal, mobile banking application and other critical services. Coupled with Pure Storage's non-disruptive upgrades, this helps the bank ensure its services are always accessible to customers, and available to meet their banking requirements. Ability to Innovate: By enabling the bank to implement the Cloudera data platform, Pure Storage has empowered SAIB to make better data-driven decisions for its business, including faster analysis to enable better data protection. Cyber security preparedness: SAIB has now implemented several resource-intensive workloads such as Splunk SmartStore which enables the bank to process and analyse large volumes of data quickly, crucial for detecting and responding to cyber threats. Pure Storage Safemode Snapshots are immutable, and provide reassurance that in the event of an issue, data will be quickly restored. This also supports the bank with data protection regulation compliance. Executive Insight: 'The support we've received from Pure Storage really makes a difference in how smoothly our operations run. Its dedicated service has made us feel really confident about our operations and ability to serve our customers. We can now confidently innovate, delivering on our vision of being the trusted bank for our clients.' - Ahmed Megdad, Senior Vice President of IT Operations, SAIB. 'We're delighted to support The Saudi Investment Bank with its focus on delivering hte best possible services to its clients. By providing a modern, high-performance storage solution, we're helping the bank innovate, strengthen its security posture, and ensure its services remain available without disruption.' - Omar Akar, VP, METCA, Pure Storage. About Pure Storage Pure Storage (NYSE: PSTG) delivers the industry's most advanced data storage platform to store, manage, and protect the world's data at any scale. With Pure Storage, organisations have ultimate simplicity and flexibility, saving time, money, and energy. From AI to archive, Pure Storage delivers a cloud experience with one unified Storage as-a-Service platform across on premises, cloud, and hosted environments. Our platform is built on our Evergreen architecture that evolves with your business – always getting newer and better with zero planned downtime, guaranteed. Our customers are actively increasing their capacity and processing power while significantly reducing their carbon and energy footprint. It's easy to fall in love with Pure Storage, as evidenced by the highest Net Promoter Score in the industry. Pure Storage, the Pure Storage P Logo, and the marks on the Pure Storage Trademark List are trademarks or registered trademarks of Pure Storage Inc. in the U.S. and/or other countries. The Trademark List can be found at Other names may be trademarks of their respective owners.

Pure Storage technologies help The Saudi Investment Bank to modernise and transform customer experiences
Pure Storage technologies help The Saudi Investment Bank to modernise and transform customer experiences

Tahawul Tech

time21-05-2025

  • Business
  • Tahawul Tech

Pure Storage technologies help The Saudi Investment Bank to modernise and transform customer experiences

Pure Storage has announced that The Saudi Investment Bank (SAIB), a leading wholesale, retail and commercial bank in Saudi Arabia, has modernized its IT infrastructure and enhanced customer experience using the Pure Storage Platform. Customer Challenge: As one of the Kingdom's oldest banks, The Saudi Investment Bank (SAIB) serves retail and corporate customers, processing millions of transactions per day. To ensure the seamless performance and availability of critical services such as ATM withdrawals, mobile payments, loan applications and more, the bank needed infrastructure that could deliver high-performance, support resource intensive applications, and mitigate downtime. SAIB was eager to enhance customer service, seamlessly run seasonal activities for customers, and strengthen its cybersecurity posture through advanced data analytics. However, its legacy storage infrastructure was showing signs of degradation and not equipped to support these ambitions, making future-proofing initiatives challenging. To unlock new opportunities and drive innovation, SAIB's IT team turned to Pure Storage. Customer Impact: To future-proof its storage infrastructure, boost innovation and improve customer experience, SAIB implemented the Pure Storage Platform. The benefits are far reaching and include: Enhanced Customer Experiences: SAIB has seen the read/write latency of its storage reduced from 1 milliseconds to just 0.2 milliseconds. This 80% reduction has boosted application performance – enhancing everything from customer experiences on the bank's mobile app and mobile payments, to the speed at which employees can respond to requests. Moreover, as the new system effortlessly handles seasonal spikes, the bank can confidently run engagement boosting campaigns during peak periods such as Ramadan, better positioning it to create tailored campaigns benefitting customers. SAIB has seen the read/write latency of its storage reduced from 1 milliseconds to just 0.2 milliseconds. This 80% reduction has boosted application performance – enhancing everything from customer experiences on the bank's mobile app and mobile payments, to the speed at which employees can respond to requests. Moreover, as the new system effortlessly handles seasonal spikes, the bank can confidently run engagement boosting campaigns during peak periods such as Ramadan, better positioning it to create tailored campaigns benefitting customers. Seamless Migrations: SAIB migrated over 2,500 email accounts without any impact to users. This was also the case for the bank's ERP system, online portal, mobile banking application and other critical services. Coupled with Pure Storage's non-disruptive upgrades, this helps the bank ensure its services are always accessible to customers, and available to meet their banking requirements. SAIB migrated over 2,500 email accounts without any impact to users. This was also the case for the bank's ERP system, online portal, mobile banking application and other critical services. Coupled with Pure Storage's non-disruptive upgrades, this helps the bank ensure its services are always accessible to customers, and available to meet their banking requirements. Ability to Innovate: By enabling the bank to implement the Cloudera data platform, Pure Storage has empowered SAIB to make better data-driven decisions for its business, including faster analysis to enable better data protection. By enabling the bank to implement the Cloudera data platform, Pure Storage has empowered SAIB to make better data-driven decisions for its business, including faster analysis to enable better data protection. Cyber security preparedness: SAIB has now implemented several resource-intensive workloads such as Splunk SmartStore which enables the bank to process and analyse large volumes of data quickly, crucial for detecting and responding to cyber threats. Pure Storage Safemode Snapshots are immutable, and provide reassurance that in the event of an issue, data will be quickly restored. This also supports the bank with data protection regulation compliance. Executive Insight: 'The support we've received from Pure Storage really makes a difference in how smoothly our operations run. Its dedicated service has made us feel really confident about our operations and ability to serve our customers. We can now confidently innovate, delivering on our vision of being the trusted bank for our clients.' – Ahmed Megdad, Senior Vice President of IT Operations, SAIB. 'We're delighted to support The Saudi Investment Bank with its focus on delivering the best possible services to its clients. By providing a modern, high-performance storage solution, we're helping the bank innovate, strengthen its security posture, and ensure its services remain available without disruption.' – Omar Akar, VP, METCA, Pure Storage.

Saudi Investment Bank Upgrades IT with Pure Storage Platform
Saudi Investment Bank Upgrades IT with Pure Storage Platform

TECHx

time20-05-2025

  • Business
  • TECHx

Saudi Investment Bank Upgrades IT with Pure Storage Platform

Home » Emerging technologies » Storage » Saudi Investment Bank Upgrades IT with Pure Storage Platform Pure Storage® (NYSE: PSTG), a leader in advanced data storage technologies, announced that The Saudi Investment Bank (SAIB) has modernized its IT infrastructure. The upgrade aims to improve customer experience and operational performance. SAIB, one of Saudi Arabia's oldest banks, processes millions of transactions daily. The bank reported challenges with its legacy storage system, which struggled to support high-performance applications and resource-heavy workloads. To address these issues, SAIB implemented the Pure Storage Platform. This move has reduced read/write latency from 1 millisecond to 0.2 milliseconds, boosting application speed and customer interaction on mobile banking and payments. Moreover, the bank successfully migrated over 2,500 email accounts without service interruptions. The migration also included its ERP system, online portal, and other critical applications. Pure Storage's non-disruptive upgrades ensure continuous service availability. Additionally, SAIB adopted the Cloudera data platform through Pure Storage. This has enhanced the bank's data-driven decision-making and accelerated data protection analysis. SAIB also strengthened its cybersecurity by deploying resource-intensive workloads such as Splunk SmartStore. This allows quick data processing to detect cyber threats. Pure Storage Safemode Snapshots offer immutable data backups, helping the bank comply with data protection regulations. Ahmed Megdad, Senior Vice President of IT Operations at SAIB, revealed that the support from Pure Storage has made operations smoother. He expressed confidence in the bank's ability to innovate and serve its customers better. Omar Akar, VP at Pure Storage, stated that the company is proud to support SAIB's efforts to deliver modern, secure, and uninterrupted banking services. Key benefits reported by SAIB include: Significant reduction in data storage latency, enhancing customer and employee experience. Seamless IT migrations without service disruptions. Improved cybersecurity and compliance with data protection standards. This upgrade demonstrates SAIB's commitment to future-proofing its IT infrastructure and driving innovation in the banking sector.

SAIB's profits exceed $134mln in Q1-25
SAIB's profits exceed $134mln in Q1-25

Zawya

time25-04-2025

  • Business
  • Zawya

SAIB's profits exceed $134mln in Q1-25

Riyadh: The Saudi Investment Bank (SAIB) achieved net profits worth SAR 503.30 million in the first quarter (Q1) of 2025, an annual growth of 13.76% from SAR 442.40 million. The earnings per share (EPS) amounted to SAR 0.39 as of 31 March 2025, up year-on-year (YoY) from SAR 0.34, according to the financial results. Assets jumped by 20.08% to SAR 163.79 billion in Q1-25 from SAR 136.40 billion in Q1-24, while the investments increased by 18.32% to SAR 40.39 billion from SAR 34.16 billion. SAIB reported clients' deposits valued at SAR 101.66 billion in Q1-25, higher by 14.96% than SAR 88.43 billion in the year-ago period. Quarterly, the Q1-25 net profits declined by 1.31% from the SAR 510 million registered in Q4-24. At the end of 2024, the profits enlarged by 11.07% to SAR 1.95 billion from SAR 1.76 billion.

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