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Non-life-threatening 995 calls to be redirected to medical triage helpline from June 1
Non-life-threatening 995 calls to be redirected to medical triage helpline from June 1

Independent Singapore

timea day ago

  • General
  • Independent Singapore

Non-life-threatening 995 calls to be redirected to medical triage helpline from June 1

SINGAPORE: From June 1, non-life-threatening 995 calls will be redirected to NurseFirst, a medical triage helpline, to help the Singapore Civil Defence Force (SCDF) prioritise timely emergency medical responses for life-threatening cases while helping public hospital emergency departments (EDs) focus their resources on patients who require urgent medical care, according to a joint statement by the Ministry of Home Affairs (MHA) and Ministry of Health (MOH) on Friday (May 30). NurseFirst, operated by Woodlands Health (WH), will provide callers with medical advice on their condition and guide them to appropriate medical care options. It started as a pilot on Feb 4, 2022, to manage non-life-threatening cases in the Northern district. As part of the expansion, backed by MOH funding, the trial will now be islandwide for six months. Emergency medical services (EMS) demand has climbed steadily over the years, with SCDF handling over 245,000 calls in 2024, or an average of 672 calls per day, up 57% from 2014. According to MOH and MHA, with the city-state's ageing population and rising healthcare needs, that number is expected to keep rising. See also Woman fined $3,500 for Jalan Kukoh Food Centre brawl Under the islandwide pilot, when a 995 call is assessed as non-life-threatening, SCDF will transfer the caller to NurseFirst. The nurse will then receive key patient details from SCDF, assess the caller's symptoms, and advise on next steps — whether that's being directed to a general practitioner (GP), calling a non-emergency ambulance, or other self-care steps. If things take a turn and the patient's condition deteriorates, SCDF will be notified right away to dispatch an ambulance. The NurseFirst helpline will operate daily from 8 am to 11 pm. Outside these hours, SCDF will handle non-life-threatening 995 calls according to its current protocols. The public can also call NurseFirst directly at 62626262 for free medical advice on non-life-threatening medical conditions. Some non-life-threatening conditions the public can call NurseFirst for include mild to moderate cold and flu, sprains and strains, minor cuts or wounds without active bleeding, nosebleeds, headaches, diarrhoea, vomiting, minor allergic reactions, animal bites without allergic symptoms or active bleeding, resolved choking, minor burns covering less than 15% of the body, and minor eye problems like sore eyes or contact lens irritation. SCDF and WH will monitor the pilot's impact and effectiveness to assess its potential for extension. /TISG Read also: IMDA rolls out 800 AI practitioner jobs and training opportunities for locals

Singapore: Over 75 Residents Evacuated After Fire Breaks Out at Coffee Shop in Ubi
Singapore: Over 75 Residents Evacuated After Fire Breaks Out at Coffee Shop in Ubi

International Business Times

timea day ago

  • General
  • International Business Times

Singapore: Over 75 Residents Evacuated After Fire Breaks Out at Coffee Shop in Ubi

At least 76 residents were evacuated after a fire broke out at a coffee shop in Ubi on Friday night, May 30. The Singapore Civil Defence Force (SCDF) said that the fire took place at about 11.35 pm at Block 301 Ubi Avenue 1. The fire involved the contents of a food stall on the first floor of a coffee shop. The heat and smoke caused damage to a few other stalls as well. According to the SCDF, a person was transferred to Singapore General Hospital after being examined for smoke inhalation. MP for Marine Parade-Braddell Heights GRC Faishal Ibrahim shared a Facebook post about the incident and thanked the SCDF for its swift response. He added that inhabitants on the third and fourth floors of the block were permitted to return home at around 1.40 am. The cause of fire is still under investigation.

Fire breaks out at Ubi coffee shop, 1 taken to hospital, Singapore News
Fire breaks out at Ubi coffee shop, 1 taken to hospital, Singapore News

AsiaOne

timea day ago

  • General
  • AsiaOne

Fire breaks out at Ubi coffee shop, 1 taken to hospital, Singapore News

A fire broke out at a coffee shop in Ubi on Friday night (May 30), involving the contents of a food stall on the first floor. The Singapore Civil Defence Force (SCDF) said it was alerted to the fire at 301, Ubi Avenue 1, at about 11.35pm and extinguished it with two water jets. Seventy six residents were safely evacuated, with one senior citizen taken to Singapore General Hospital for follow-up and observation due to smoke inhalation. A few other stalls in the coffee shop also sustained heat and smoke damage, they added. The MP for Marine Parade-Braddell Heights GRC Muhammad Faishal Ibrahim thanked SCDF in a Facebook post and added that residents on the third and fourth floors could return to their units safely at about 1.40am. Grassroots volunteers provided water and biscuits. The cause of the fire is still being investigated. [[nid:718585]] syarifahsn@

CNA938 Rewind - A Letter to Myself: How The Social Outcast's Chef Mint found his authentic self in culinary artistry
CNA938 Rewind - A Letter to Myself: How The Social Outcast's Chef Mint found his authentic self in culinary artistry

CNA

time2 days ago

  • Business
  • CNA

CNA938 Rewind - A Letter to Myself: How The Social Outcast's Chef Mint found his authentic self in culinary artistry

CNA938 Rewind - A Letter to Myself: How The Social Outcast's Chef Mint found his authentic self in culinary artistry Aminurrashid Hasnordin — better known as Chef Mint is co-owner of the acclaimed omakase restaurant, The Social Outcast, which used to be at Katong. But on the road to culinary success, he's had to overcome many challenges, especially during his youth. Chef Mint shares the most valuable lessons he's gained through his journey. 36 mins CNA938 Rewind - A Letter to Myself: How former investment professional Qi Zhai-McCartney found her calling as a psychotherapist For almost 20 years, Qi Zhai-McCartney thrived as an investment professional, working for large investment houses in the US, China, and Singapore. But the native of Harbin, China, always felt something was amiss. The passing of a close family member caused her to re-evaluate her life's calling. Today, as a psychotherapist and coach, Qi helps individuals and couples through rough periods in their life. She shares the most valuable lessons her journey has given her. 35 mins CNA938 Rewind - #TalkBack: Whampoa fire: Why can't keep our corridors hazard-free? A fire recently broke out at a HDB block at 20 Jalan Tenteram, with 5 people being taken to hospital and 40 others evacuated due to the blaze. According to the SCDF, the fire involved items that had been left along the corridors on the second and third floors. Lance Alexander and Daniel Martin discuss further with Dr Annabelle Chow, Clinical Psychologist, Annabelle Psychology and Kelvyn Ong, Fire Safety Specialist and Managing Director, King Fire. 29 mins CNA938 Rewind - Will they or won't they: U.S tariffs continue to cause uncertainty U.S President Donald Trump can celebrate a temporary reprieve for his aggressive tariff strategy, after an appeals court preserved his sweeping import duties on China and other trading partners -- for now. The short-term relief will allow the appeal process to proceed, after the U.S Court of International Trade barred most of the tariffs announced since Trump took office. Lance Alexander and Daniel Martin learn more from Kevin Chen, Associate Research Fellow with the U.S. Programme, Institute of Defence and Strategic Studies, RSIS. 13 mins

CNA938 Rewind - A Letter to Myself: How former investment professional Qi Zhai-McCartney found her calling as a psychotherapist
CNA938 Rewind - A Letter to Myself: How former investment professional Qi Zhai-McCartney found her calling as a psychotherapist

CNA

time2 days ago

  • Business
  • CNA

CNA938 Rewind - A Letter to Myself: How former investment professional Qi Zhai-McCartney found her calling as a psychotherapist

CNA938 Rewind - A Letter to Myself: How The Social Outcast's Chef Mint found his authentic self in culinary artistry Aminurrashid Hasnordin — better known as Chef Mint is co-owner of the acclaimed omakase restaurant, The Social Outcast, which used to be at Katong. But on the road to culinary success, he's had to overcome many challenges, especially during his youth. Chef Mint shares the most valuable lessons he's gained through his journey. 36 mins CNA938 Rewind - A Letter to Myself: How former investment professional Qi Zhai-McCartney found her calling as a psychotherapist For almost 20 years, Qi Zhai-McCartney thrived as an investment professional, working for large investment houses in the US, China, and Singapore. But the native of Harbin, China, always felt something was amiss. The passing of a close family member caused her to re-evaluate her life's calling. Today, as a psychotherapist and coach, Qi helps individuals and couples through rough periods in their life. She shares the most valuable lessons her journey has given her. 35 mins CNA938 Rewind - #TalkBack: Whampoa fire: Why can't keep our corridors hazard-free? A fire recently broke out at a HDB block at 20 Jalan Tenteram, with 5 people being taken to hospital and 40 others evacuated due to the blaze. According to the SCDF, the fire involved items that had been left along the corridors on the second and third floors. Lance Alexander and Daniel Martin discuss further with Dr Annabelle Chow, Clinical Psychologist, Annabelle Psychology and Kelvyn Ong, Fire Safety Specialist and Managing Director, King Fire. 29 mins CNA938 Rewind - Will they or won't they: U.S tariffs continue to cause uncertainty U.S President Donald Trump can celebrate a temporary reprieve for his aggressive tariff strategy, after an appeals court preserved his sweeping import duties on China and other trading partners -- for now. The short-term relief will allow the appeal process to proceed, after the U.S Court of International Trade barred most of the tariffs announced since Trump took office. Lance Alexander and Daniel Martin learn more from Kevin Chen, Associate Research Fellow with the U.S. Programme, Institute of Defence and Strategic Studies, RSIS. 13 mins

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